JetBlue’s Generous Seat Blocking Policy

Filed Under: JetBlue

JetBlue has today extended their seat blocking policy, and even made it more official.

JetBlue guarantees you won’t sit next to a stranger

Through July 6, 2020, JetBlue is promising that you won’t sit next to a stranger on a flight. With this seat distancing policy:

  • Middle seats will be blocked on all Airbus A320 & A321 aircraft (where the configuration is 3-3)
  • Aisle seats will be blocked on all Embraer 190 aircraft (where the configuration is 2-2)
  • Passengers traveling together will be allowed to sit together in seats that would otherwise be blocked

The way they’re going about this is interesting, though. If you look at Embraer 190 seatmaps you’ll notice that in some cases they show pairs of seats available.

Presumably this is so that those traveling together can select seats together, and so that JetBlue can sell more than 50% of seats on flights. Personally if I were traveling on an Embraer 190 with someone I’d select window seats across the aisle from one another, so that we’d have the whole row to ourselves.

I would assume that if someone is traveling alone and selects a seat in a a row that shows a vacant seat pair, the other seat would be blocked.

JetBlue acknowledges that even blocked seats won’t give people six feet of distance on planes. Therefore the seat blocking is in addition to JetBlue’s policy of requiring passengers to wear face masks, as they were the first US airline to announce such a policy.

JetBlue’s “Safety from the Ground Up” program

In addition to the above, JetBlue shares the extensive measures they’re taking to keep passengers and employees safe, which they call the “Safety from the Ground Up” program.

JetBlue notes the following initiatives they’re taking to keep 23,000 crew members safe:

  • Conducting temperature checks for pilots and flight attendants as of the first week of June
  • Providing paid sick leave and additional time off programs so employees do not come to work sick
  • Following company-wide protocols for reporting cases of the coronavirus, notifications and return to work clearance
  • Providing disinfectant kits for pilot use on the flight deck
  • Requiring face coverings for all employees while boarding, in flight, and when physical distancing cannot be maintained

Furthermore, JetBlue is implementing the following policies to ensure social distancing:

  • Requiring face coverings for all customers during check-in, boarding, and inflight
  • Blocking middle seats on larger aircraft and aisle seats on smaller aircraft for those not traveling together
  • Providing the most space between each row of seats in economy of any US airline and spacious seating on all aircraft
  • Providing touchless check-in and boarding experiences using the JetBlue mobile app and self-boarding gates for many flights
  • Implementing a back-to-front boarding process for most passengers to minimize passing in the aisle
  • Adjusting on board service including pre-sealed snack and beverage bags in economy, and pre-packaged fresh meals in Mint
  • Using personal devices as remotes for seatback screens on select planes

Bottom line

JetBlue will make sure that no one sits next to a stranger on flights through July 6, 2020. They’re not doing this by simply capping capacity at 50-67% (depending on the aircraft type), but rather flights could be a bit fuller if there are lots of people traveling together who choose to sit next to one another, as this will increase the number of seats the airline can sell.

As I wrote about yesterday with Delta, clearly this is part of an effort to make people feel safe and reassured when flying, and I commend airlines for that.

What do you make of JetBlue’s seat blocking policy?

Comments
  1. I flew JetBlue on 5/17. They followed through with most of these promises but the flight was boarded by traditional boarding zones which I was displeased about. Additionally, this is no reflection on the airline but passengers behaved the way they always do aside from wearing masks: storming the door area the second boarding starts, lining up tightly in the jet bridge, standing up to rush off the plane the second it parks at the gate.

  2. I have a JetBlue flight coming up 4th of July weekend so I’m glad this policy will still hold by then.

  3. Good for JetBlue.

    Get used to it (and United and American, take note). This is the future of travel, at least until a vaccine is widely available.

    as for this…

    I flew JetBlue on 5/17. They followed through with most of these promises but the flight was boarded by traditional boarding zones which I was displeased about. Additionally, this is no reflection on the airline but passengers behaved the way they always do aside from wearing masks: storming the door area the second boarding starts, lining up tightly in the jet bridge, standing up to rush off the plane the second it parks at the gate.

    People are idiots – look around you. There are limits to what can be done. You may not be able to fix stupid, but you can at least implement smart policies and hope people behave. Hopefully those that refuse to behave are all taking high doses of hydroxychloroquine and shooting up Lysol.

  4. If being next to somebody or in a crowd bothers you this day and age may I suggest that you stay home and don’t fly…

  5. I’ve been terribly concerned about flying back to NYC from CA. Jet blue is my airline of choice. I’m isolated in CA until the end of August, I hope JB extends this practice through the summer.

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