Why It’s Worth Being Picked Up At The Airport In A Hotel Car

For cities without good public transportation, one of my biggest frustrations is getting from the airport to the hotel. Maybe I just have horrible luck, but I seem to consistently have issues with this. From drivers nearly falling asleep on me, to drivers getting lost (even in a city with supposedly the most competent cabbies), to drivers claiming I damaged their car, to drivers refusing to take me to my desired destination, to drivers taking me the long way, it seems that more often than not getting from the airport to the hotel is an adventure.

While I generally have good luck using Uber to get from my hotel to the airport, I find it a bit tougher the other way around, since it’s often challenging to arrange an airport meeting point in a country where the driver doesn’t speak any English (and where I don’t speak their language). It’s easy if you enter a hotel as an origin, but not so easy when you enter an international airport with several arrivals areas.

With that in mind, lately I’ve started using hotel cars for getting from the airport to the hotel, at least in countries where most people don’t speak English. I’ve found it to be extremely worthwhile. Why?

  • There’s no confusion as to where you’re trying to go
  • There’s no waiting in the taxi line
  • There aren’t any scams you have to deal with
  • Generally the drivers are good and well rested, so I’m not as concerned about safety, whether it be falling asleep or something else
  • Now that I have T-Mobile, I can tether my phone when traveling, so I actually feel comfortable working from the back seat during a drive (I’d feel a lot less comfortable pulling out my MacBook Air and working in a taxi in a country that frequently has scams, etc.)

I was reminded of this recently when I took a taxi from the train station in Moscow to the St. Regis, which should have taken 10-15 minutes. Instead it took 50 minutes. That’s despite the fact that Ford speaks basic Russian, that we showed him the hotel’s name in his language, and that we showed him the hotel’s location on a map. Don’t ask…

Changsha-Airport-Lounge - 1

Bottom line

Assuming a hotel car isn’t outrageously priced, I’ve found it to be a worthwhile expense. It helps with the initial shock of entering a new country, and gets you to your hotel as quickly and comfortably as possible, and personally even allows me to be mostly caught up on email by the time I make it to the hotel. To me that’s money worth spending.

It’s not something I used to ever consider, but I’ve found that it makes the process of arriving in a new country so much more seamless.

Under what circumstances do you find it to be worthwhile to book a hotel car?

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Melbcollege Member

Agreed, definitely good advise! Hotel car or airlines service!

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Valerie Guest

This might be a silly question - but what's the best way to find out the prices and book the hotel cars? My husband and I have a few big trips coming up in the next year (Bangkok, Australia, Rome, London) and I'd like to look into this - particularly for Bangkok. I've spent a bunch of time on Trip Advisor forums and the taxis seem to be safe but we'll be getting in late at night (and eventually leaving very early in the morning) and after hours and hours of travel I'd rather not worry about it. We're staying at the JW Marriott there and while the website shows they offer a 24-hour limo service, theres no email address - only an international phone number. I'm worried about the language barrier (and knowing for sure that the reservation has been made). I might be overthinking this but any tips or suggestions for someone who has always relied on a local friend or travel agent-booked transportation when traveling internationally? These are the first "big" international trips we've booked on our own, where we don't know anyone locally and have used points for most of the bookings.

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ira Barrows New Member

We also have not learned to travel without luggage and, especially to Europe where we attend operas and concerts, we have way too much to take public transport. Exceptions are Munich, where you can pre-book the Lufthansa bus (even if you are flying another airline) and it drops you right at the hauptbahnhof which is right next to our hotel. Berlin Tegel is another place where you can just take the regular TXL bus as there is room enough for luggage and there is a stop on Unter den Linden, two blocks from our hotel in Gendarmenmarkt. I believe it continues to Alexanderplatz.

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brad Guest

Agreed. I have similar horror stories of taxis, uber, mass-transit and pre-arranged private transfers in getting to/from the airport. I'll take the hotel's driver (or shuttle) over these any day unless the price is truly obscene.

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Curious George Guest

Have to agree with the poster who recommended Blacklane. I've used them when I'm unsure if I'll be able to get an Uber at the airport. Only bad experience I've had is my first time landing at DOH, my driver never appeared and when I called him he said he'll be there in about 45 minutes. Called up Blacklane where the CSR apologized, offered me a credit and suggested I make other arrangements Ended up finding out I can use Uber at DOH...

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