Guide To JetBlue TrueBlue Mosaic Status

JetBlue is a pleasant airline to fly with, and is known for its free Wi-Fi, seatback televisions, and extensive snacks. In May 2023, JetBlue rolled out some major changes to its TrueBlue program, so in this post I wanted to take a close look at how JetBlue’s elite program works.

Mosaic is the name of JetBlue’s elite program, and in this post I wanted to take a closer look at it. How do you earn Mosaic status, what are the perks, and is it worth it?

How to earn JetBlue TrueBlue Mosaic status

Status with JetBlue TrueBlue is earned based on your activity over the course of a calendar year. With the reimagined TrueBlue program, status isn’t earned based on the points you earn, but rather it’s earned based on how many “tiles” you rack up. How do you earn tiles?

• You earn one tile for every $100 in qualifying spending with JetBlue; this doesn’t just include flights, but also vacation packages, rental cars, and cruises
• You earn one tile for every $1,000 in qualifying spending on a co-branded JetBlue credit card, including the personal and business card

JetBlue’s basic Mosaic status can be earned with 50 tiles (which equates to $5,000 of spending on JetBlue or $50,000 of credit card spending), though the highest tier of Mosaic status requires 250 tiles (which equates to $25,000 of spending on JetBlue or $250,000 of credit card spending).

Note that while tiles are the metric by which you qualify for status, you can continue to earn and redeem TrueBlue points for the purposes of award redemptions.

JetBlue TrueBlue Mosaic status tiers & benefits

JetBlue TrueBlue has four tiers of Mosaic status, which you can unlock after earning 50, 100, 150, or 250 tiles. The higher your elite tier, the better the perks. On top of that, JetBlue offers a selection of rewards before one even qualifies for Mosaic status, for passing 10, 20, 30, or 40 tiles.

So let’s go over the full suite of reward options, starting with the options you can pick before you even qualify for status.

JetBlue TrueBlue Perks You Pick program

With the JetBlue TrueBlue program, you can earn elite-like rewards before you even qualify for elite status. Thanks to the Perks You Pick program, TrueBlue members can customize the perks they want.

When passing each threshold of 10, 20, 30, or 40 tiles, a member can choose one of the following:

• Early boarding — board with Group B (excludes Blue Basic fares)
• Priority security — available at dozens of airports
• Alcoholic drink — enjoy one complimentary alcoholic drink on each flight (beer, wine, or liquor)
• JetBlue Vacations bonus — earn a 2x points bonus on one JetBlue Vacations package
• 5,000 bonus points — boost your TrueBlue balance by 5,000 points

In each case, the benefits that you choose are valid through the end of the following year, giving you plenty of time to use them. It doesn’t matter when you actually make your selection.

JetBlue Mosaic Signature Perks 1 with 50 tiles

JetBlue’s entry level status can be earned with 50 tiles, which is the equivalent of $5,000 of spending on JetBlue, or $50,000 of spending on a JetBlue credit card. With this, you can receive the following:

• Mosaic boarding
• First two checked bags fee
• One complimentary alcoholic drink per flight (beer, wine, or liquor)
• Even More Space seats at check-in
• Same day flight changes
• Priority security
• Priority check-in
• Dedicated phone support and priority chat assistance
• Complimentary upgrades on Heathrow Express

JetBlue Mosaic Signature Perks 2 with 100 tiles

JetBlue’s second level status can be earned with 100 tiles, which is the equivalent of $10,000 of spending on JetBlue, or $100,000 of spending on a JetBlue credit card. With this, you can receive the following incremental perk:

• Even More Space seats at the time of booking

JetBlue Mosaic Signature Perks 3 with 150 tiles

JetBlue’s third level status can be earned with 150 tiles, which is the equivalent of $15,000 of spending on JetBlue, or $150,000 of spending on a JetBlue credit card. With this, you can receive the following incremental perk:

• Four certificates that can be used to upgrade to Mint

The number of certificates required to move to Mint depends on the flight — transatlantic flights require two certificates, while other flights require one certificate. Upgrades will automatically be cleared 24 hours before departure subject to availability, with no further capacity controls.

JetBlue Mosaic Signature Perks 4 with 250 tiles

JetBlue’s top level status can be earned with 250 tiles, which is the equivalent of $25,000 of spending on JetBlue, or $250,000 of spending on a JetBlue credit card. With this, you can receive the following incremental perks:

• Two additional certificates that can be used to upgrade to Mint
• BLADE airport helicopter transfers; these can be used for four complimentary seats on BLADE between Manhattan and JFK or EWR

JetBlue Mosaic Perks You Pick program

In addition to the Perks You Pick options for non-elite members, elite members can pick one item from the Mosaic Perks You Pick menu each time they pass a status threshold (meaning up to four could be selected). The options include the following:

• FoundersCard Blue membership — 150+ premium travel, business, and lifestyle benefits
• Pet fee waiver — travel with your pet at no extra charge, which ordinarily costs $125 per flight
• $99 statement credit on JetBlue Card — get a $99 one-time statement credit on your JetBlue Plus or JetBlue Business Card
• A 20-tile bonus — this helps you get closer to the next elite tier
• 15,000 bonus points — this will boost your points balance
• Mint Suite priority — starting later in 2023, priority access to Mint Suite selection on select aircraft, subject to availability

That last point is particularly interesting — it sounds like JetBlue is planning on adding restrictions to who can assign JetBlue Mint Suites starting later in 2023.

In each case, the benefits that you choose are valid through the end of the following year, giving you plenty of time to use them. It doesn’t matter when you actually make your selection.

JetBlue Mosaic doesn’t offer perks on other airlines

Often one of the benefits of airline elite status is that you also get some reciprocal perks on other airlines. Unfortunately this is one major downside of the JetBlue TrueBlue program, as there are no reciprocal elite perks.

For some time, JetBlue offered reciprocal elite perks on American, though unfortunately the partnership between the two airlines was discontinued. While JetBlue has some codeshare and interline agreements with other airlines, this doesn’t come with any frequent flyer reciprocity.

Is JetBlue TrueBlue Mosaic status worth it?

To JetBlue’s credit, the TrueBlue program is pretty robust and well thought out. It creates incentives to give JetBlue incremental business, whether a person is just an occasional JetBlue flyer, or travels with the airline every week.

At the same time, I kind of have a hard time getting excited about TrueBlue Mosaic, for a couple of reasons:

• Typically one of the great perks of elite status is that you get elite status with an alliance, like oneworld Emerald, Star Alliance Gold, or SkyTeam Elite Plus; since JetBlue doesn’t belong to an alliance, that doesn’t really apply
• Typically one of the best perks of elite status is unlimited space available first class upgrades; JetBlue doesn’t have a premium cabin on most of its planes (though it should, in my opinion), and those planes with Mint require upgrade certificates, which are earned at the higher tiers (in fairness, Mint is much better than your typical first class)

So if you are a frequent flyer with JetBlue, then obviously there’s huge value to having Mosaic status. However, JetBlue does operate differently than the legacies, and as a result, elite perks also look a bit different.

Bottom line

As of May 2023, JetBlue TrueBlue totally changed its loyalty program. With the new program, you can start earning elite-like perks before you even qualify for status, and then there are four tiers of Mosaic status, offering incremental perks at each tier.

I’d say the new TrueBlue program is generally rewarding and creates more incentives to give the airline additional business. However, between the lack of status with a global alliance, and the lack of complimentary first class upgrades (which JetBlue doesn’t really have), I don’t think it’s worth going out of your way to earn JetBlue Mosaic, at least in comparison to other status tiers.

Where do you stand on the value of JetBlue Mosaic status?