JetBlue is a pleasant airline to fly with, and is known for its free Wi-Fi, seatback televisions, and extensive snacks. Some major changes are being made to the JetBlue TrueBlue program as of this week (they kick in as of May 10, 2023), so in this post I wanted to provide a rundown of the value proposition of JetBlue’s new elite program.
Mosaic is the name of JetBlue’s elite program, and in this post I wanted to take a closer look at it. How do you earn Mosaic status, what are the perks, and is it worth it?
How to earn JetBlue TrueBlue Mosaic status
Status with JetBlue TrueBlue is earned based on your activity over the course of a calendar year. With the reimagined TrueBlue program, status isn’t earned based on the points you earn, but rather it’s earned based on how many “tiles” you rack up. How do you earn tiles?
- You earn one tile for every $100 in qualifying spending with JetBlue; this doesn’t just include flights, but also vacation packages, rental cars, cruises, and even American Airlines flights
- You earn one tile for every $1,000 in qualifying spending on a co-branded JetBlue credit card, including the personal and business card
JetBlue’s basic Mosaic status can be earned with 50 tiles (which equates to $5,000 of spending on JetBlue or $50,000 of credit card spending), though the highest tier of Mosaic status requires 250 tiles (which equates to $25,000 of spending on JetBlue or $250,000 of credit card spending).
Note that while tiles are the metric by which you qualify for status, you can continue to earn and redeem points as before, for the purposes of award redemptions.
JetBlue TrueBlue Mosaic status tiers & benefits
JetBlue TrueBlue has four tiers of Mosaic status, which you can unlock after earning 50, 100, 150, or 250 tiles. The higher your elite tier, the better the perks. On top of that, JetBlue offers a selection of rewards before one even qualifies for Mosaic status, for passing 10, 20, 30, or 40 tiles.
So let’s go over the full suite of reward options, starting with the options you can pick before you even qualify for status.
JetBlue TrueBlue Perks You Pick program
With the new JetBlue TrueBlue program, you can earn elite-like rewards before you even qualify for elite status. Thanks to the Perks You Pick program, TrueBlue members can customize the perks they want.
When passing each threshold of 10, 20, 30, or 40 tiles, a member can choose one of the following:
- Early boarding — board with Group B (excludes Blue Basic fares)
- Priority security — available at dozens of airports
- Alcoholic drink — enjoy one complimentary alcoholic drink on each flight (beer, wine, or liquor)
- JetBlue Vacations bonus — earn a 2x points bonus on one JetBlue Vacations package
- 5,000 bonus points — boost your TrueBlue balance by 5,000 points
JetBlue Mosaic Signature Perks 1 with 50 tiles
JetBlue’s entry level status can be earned with 50 tiles, which is the equivalent of $5,000 of spending on JetBlue, or $50,000 of spending on a JetBlue credit card. With this, you can receive the following:
- Mosaic boarding
- First two checked bags fee
- One complimentary alcoholic drink per flight (beer, wine, or liquor)
- Even More Space seats at check-in
- Same day flight changes
- Priority security
- Priority check-in
- Dedicated phone support and priority chat assistance
- Complimentary upgrades on Heathrow Express
JetBlue Mosaic Signature Perks 2 with 100 tiles
JetBlue’s second level status can be earned with 100 tiles, which is the equivalent of $10,000 of spending on JetBlue, or $100,000 of spending on a JetBlue credit card. With this, you can receive the following incremental perk:
- Even More Space seats at the time of booking
JetBlue Mosaic Signature Perks 3 with 150 tiles
JetBlue’s third level status can be earned with 150 tiles, which is the equivalent of $15,000 of spending on JetBlue, or $150,000 of spending on a JetBlue credit card. With this, you can receive the following incremental perk:
- Four certificates that can be used to upgrade to Mint
The number of certificates required to move to Mint depends on the flight — transatlantic flights require two certificates, while other flights require one certificate. Upgrades will automatically be cleared 24 hours before departure subject to availability, with no further capacity controls.
JetBlue Mosaic Signature Perks 4 with 250 tiles
JetBlue’s top level status can be earned with 250 tiles, which is the equivalent of $25,000 of spending on JetBlue, or $250,000 of spending on a JetBlue credit card. With this, you can receive the following incremental perks:
- Two additional certificates that can be used to upgrade to Mint
- BLADE airport helicopter transfers; these can be used for four complimentary seats on BLADE between Manhattan and JFK or EWR
JetBlue Mosaic Perks You Pick program
In addition to the Perks You Pick options for non-elite members, elite members can pick one item from the Mosaic Perks You Pick menu each time they pass a status threshold (meaning up to four could be selected). The options include the following:
- FoundersCard Blue membership — 150+ premium travel, business, and lifestyle benefits
- Pet fee waiver — travel with your pet at no extra charge, which ordinarily costs $125 per flight
- $99 statement credit on JetBlue Card — get a $99 one-time statement credit on your JetBlue Plus or JetBlue Business Card
- A 20-tile bonus — this helps you get closer to the next elite tier
- 15,000 bonus points — this will boost your points balance
- Mint Suite priority — starting later in 2023, priority access to Mint Suite selection on select aircraft, subject to availability
That last point is particularly interesting — it sounds like JetBlue is planning on adding restrictions to who can assign JetBlue Mint Suites starting later in 2023.
JetBlue Mosaic benefits on American
American and JetBlue have a partnership, particularly focused on the Northeast. In addition to being able to earn points, JetBlue Mosaic members receive select benefits when flying with American, including:
- Up to two free checked bags
- Free Main Cabin Extra seating, up to 24 hours before departure
- Free same-day flight changes
- Priority check-in
- Priority boarding
- Expedited security
Is JetBlue TrueBlue Mosaic status worth it?
To JetBlue’s credit, the new TrueBlue program is pretty robust and well thought out. It creates incentives to give JetBlue incremental business, whether a person is just an occasional JetBlue flyer, or travels with the airline every week.
At the same time, I kind of have a hard time getting excited about TrueBlue Mosaic, for a few reasons:
- Typically one of the great perks of elite status is that you get elite status with an alliance, like oneworld Emerald, Star Alliance Gold, or SkyTeam Elite Plus; since JetBlue doesn’t belong to an alliance, that doesn’t really apply
- Typically one of the best perks of elite status is unlimited space available first class upgrades; JetBlue doesn’t have a premium cabin on most of its planes, and those planes with Mint require upgrade certificates, which are earned at the higher tiers (in fairness, Mint is much better than your typical first class)
- American AAdvantage elite members get many of the same basic perks as Mosaic members when flying with JetBlue; so if you’re just going to earn the first level of Mosaic, you might find more value instead crediting flights to American AAdvantage
If you’d fly with JetBlue anyway, then of course going for status with JetBlue is probably worth it. But if you’re largely earning elite status through credit card spending, or fly a variety of airlines, then I think the value proposition of going for status with American AAdvantage is better.
As of May 2023, JetBlue TrueBlue has totally changed its loyalty program. With the new program, you can start earning elite-like perks before you even qualify for status, and then there are four tiers of Mosaic status, offering incremental perks at each tier.
I’d say the new TrueBlue program is generally rewarding and creates more incentives to give the airline additional business. However, between the lack of status with a global alliance, the lack of complimentary first class upgrades (which JetBlue doesn’t really have), and the potential to get perks on JetBlue through American AAdvantage, I don’t think it’s worth going out of your way to earn JetBlue Mosaic, at least in comparison to other status tiers.
Where do you stand on the value of JetBlue Mosaic status?
Very disappointing after being a eight year mosaic member that we now have to pay for an even more space seat. Not sure what real value mosaic status has any more.
This is ridiculous one of the reason why we have the program was not paying extra for the more space seat amd now you need to spend more to be able to cualificación
They need to stop playing with costumer and Change that
I feel this is a downgrade to the program and perhaps a reason to fly my flights on a different airline.
It’s a real downer to us old loyal mosaic fans. They have made it twice as difficult to get what we had before. You need to spend $100,000 to get the extra space seat at booking. It’s difficult to justify for an airline that has the worst on time record of any major airline
I wonder if there are little to no potential mosaic 4’s outside of NY given the Blade-focused nature of perks at that level
This is a huge devaluation to the current program. As a current loyal mosaic customer for many years - I question whether it’s worth continuing. You now have to spend 100k on cc for what was previously 50k. SMH!
It looks like jetblue updated their website with more info on mint certificates - 2 are required for transatlantic upgrade, while 1 is required for everything else. Also looks to be an automatic upgrade if seats are available 24 hr prior to departure unless you tell them you don’t want the automatic upgrade
@ cuaeabor -- Great catch, thanks! Updated the post to reflect that.