Review: Etihad First Class A380 New York To Abu Dhabi


Etihad’s A380s arguably feature the world’s most stunning and revolutionary first class product, with their First Class Apartments. I was lucky enough to be on Etihad’s first A380 flight from Abu Dhabi to London, and subsequently on their first ever A380 flight from Abu Dhabi to New York.

I was excited to experience the A380 flying in the other direction, from New York to Abu Dhabi. In this installment I’ll focus a bit less on the seat (since I’ve covered it in great detail before), and a bit more on the flight itself.

Etihad 102
New York (JFK) – Abu Dhabi (AUH)
Saturday, December 26
Depart: 2:30PM
Arrive: 12:15PM (+1 day)
Duration: 12hr45min
Aircraft: Airbus A380
Seat: 3A (First Class Apartment)

We boarded through the upper deck door, which is located between the first and business class cabins. We were escorted to the left, into the stunning first class cabin. Even though this is a widebody, there’s a single aisle in the first class cabin, which makes the cabin feel that much more special.

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Etihad A380 First Class Apartments

In this case I was booked in seat 3A, Ford was booked in seat 2H, and Matt was booked in seat 5H. I’ve written a post in the past about what I consider to be the best Etihad A380 First Class Apartments, so see that post for more. If you’re traveling with someone you’ll ideally want 3A & 4A, 3K & 4K, or 1H & 2H, due to them being connected. But we booked last minute, so we took what we could get.

Seatmap

Words can’t really do justice to how gorgeous the Etihad A380 First Class Apartment is, so I’ll let the pictures speak for themselves.

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Etihad A380 First Class Apartment, 3A

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Etihad A380 First Class Apartment, 3A

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Etihad A380 First Class Apartment, 3A

Since I was in seat 3A, I was in a rear facing window seat. The seats in the cabin alternate between being forward facing and rear facing, and also between being closer to the aisle and closer to the window.

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Etihad First Class Apartment seat

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View from my Etihad A380 First Class Apartment

Two rows in front of me was The Residence, Etihad’s famous three room suite with butler service. It was empty on this flight, as I find to be the norm.

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Etihad’s A380 The Residence

Funny enough, seated in front of me was American Airlines guru JonNYC. This wasn’t planned at all, but rather we just connected the dots once we were both seated. Small world!

Once settled in, we were individually welcomed aboard by the onboard chef (from South Africa), food & beverage manager (from Portugal), and flight attendant (from India) who would be taking care of us.

Hugo, the food & beverage manager, quickly came by to offer us pre-departure beverages. Since the First Class Apartments are so big, all three of us sat in one “apartment” while we had drinks. We had champagne, which was served with hot towels, dates, and a welcome aboard note from the cabin manager.

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Etihad first class pre-departure champagne

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Cheers!

Shortly thereafter we were offered slippers and pajamas for the flight.

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Etihad first class pajamas & slippers

While Etihad’s pajamas are fairly plain, they’re also quite comfortable.

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Etihad first class pajamas & slippers

About 15 minutes after we settled in, Chef Gareth came by to present us with the menus for the flight. He returned about 15 minutes later to take orders. Unfortunately they had already run out of biryani by the time they took our orders. Fortunately there’s a ton of stuff on Etihad’s menu, so there’s no shortage of options.

At around 12:50PM (20 minutes after scheduled departure) the captain came on the PA to welcome everyone aboard and wish us a merry Christmas. He informed us there was a slight delay due to flow control, and that the delay could last another half an hour or so. He informed us of our flight time of 12hr5min, and promised to do everything he could to get us an arrival as close to on-time as possible.

Fortunately the crew did a great job keeping our champagne glasses nice and full throughout the delay, so we were happy to be spending more time on Etihad’s gorgeous A380.

Finally at around 3:20PM we began our pushback, 50 minutes behind schedule. All nine First Class Apartments were occupied.

We pushed next to an EL AL 747, Virgin Atlantic A340, and Emirates A380 (at last Virgin was in the middle in this case — I always chuckle when I see EL AL and Emirates parked immediately next to one another).

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Terminal 4 JFK traffic

As we taxied the safety video began to play, starting with the typical travel prayer.

It was about 30 minutes from when we pushed back until we took off.

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Taxiing JFK Airport

It took about five minutes for us to start up our engines, the taxi out to runway 4L took about 15 minutes, and from there we had about a 10 minute wait before we were cleared for takeoff.

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Queuing for takeoff JFK Airport

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Number three for takeoff JFK Airport

Eventually we were cleared onto the runway, and immediately began our takeoff roll.

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Taking off JFK Airport

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Taking off JFK Airport

It was a fairly long takeoff roll, as you might expect, and a very smooth climb out of JFK.

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Taking off JFK Airport

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View after takeoff from JFK

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View after takeoff from JFK

While it wasn’t the nicest day below the clouds, it was gorgeous above, as is the norm.

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View on our climb out

15 minutes after takeoff the meal service began. The menu read as follows:

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The beverage list read as follows:

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I just want to note how brilliant Etihad’s menu is overall. I love the fact that they have such a customizable menu, where you can select your protein, sides, sauces, etc. Assuming they don’t run out of options, it’s fantastic to have this sort of flexibility.

Hugo told us to let him know when we were ready to eat. After our time in the lounge and extended ground delay we were feeling rather, ahem, refreshed, so decided to have the meal right away so we could nap.

We asked Hugo if we could all dine in one “apartment,” which he agreed to. “I’ve served two people in one before, but three will be a new challenge. I’m up for it.”

We were first brought three trays with our champagne glasses, along with mixed nuts, olives, and veggie crisps.

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Etihad first class drink service

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Etihad first class snacks

I appreciate that in first class Etihad brings out the glasses, and then brings out the bottle, at which point they serve you.

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Champagne… champagne for everyone!

At that point it came time for our tables to be set, which was a fun challenge for Hugo.

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Efficient table setting in the Etihad First Class Apartment

We were offered a selection from the breadbasket — I selected pretzel and garlic bread.

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Etihad first class bread — garlic & pretzel bread

We were offered a delicious amuse bouche, consisting of salmon.

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Etihad first class dinner service — amuse bouche

As a starter I ordered the Arabic mezze, which tasted great, though I really think Etihad could work on the presentation a bit. It’s not that the chef did a bad job or anything, but that’s just the standard way they serve it nowadays.

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Etihad first class dinner starter — Arabic mezze

Ford had the red lentil soup.

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Etihad first class dinner starter — red lentil soup

Meanwhile Matt had the smoked duck breast.

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Etihad first class dinner starter — smoked duck breast

After the appetizers we were offered a yuzu sorbet as a palate cleanser, which was refreshing.

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Etihad first class palate cleanser — yuzu sorbet

For the main course I ordered the grilled halibut with green beans and mixed vegetables, which was accompanied by garlic and herb butter.

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Etihad first class dinner main course — halibut

Ford ordered chicken breast with green beans and mixed vegetables, served with tomato sauce.

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Etihad first class dinner main course — chicken breast

Matt had the beef tenderloin with green beans and mixed vegetables, served with bearnaise sauce.

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Etihad first class dinner main course — beef tenderloin

All three mains were fantastic. You’ve gotta love how customizable Etihad makes their meals. I can’t think of any other airline where you can just about custom order any main course.

We were quite full at this point, so just ordered a dessert taster to share, which included warm lemon pudding, berry jelly, and white chocolate yogurt cake. All three were delicious.

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Etihad first class dinner — dessert sampler

The meal was done about two hours into the flight, and service throughout was fantastic. Despite some turbulence and confined space on the one tray we were sharing, the crew did a great job taking care of us.

After that it was bed time, as we were hoping to be somewhat well rested for Abu Dhabi the following day.

The crew did a fabulous job with the turndown service. Does this look like an inviting place to sleep on a plane, or what?

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Etihad A380 First Class Apartment turndown service

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Etihad A380 First Class Apartment turndown service

I got a solid four hours of sleep, and woke up over Spain.

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View enroute to Abu Dhabi

We were just reaching the halfway point of our flight.

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Progress to Abu Dhabi

Okay, I may have had one or two too many glasses of champagne between the lounge and flight, so I woke up feeling thirsty. Very, very, very thirsty. Five bottles of water later, I was feeling much better.

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The thirst is real…

Ford woke up around the same time, though Matt slept almost the whole way to Abu Dhabi. To deal with our mild hangover, we decided to have a snack.

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Snack time in Etihad first class

I ordered the leek and mushroom quiche, which was great.

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Etihad snack — leek and mushroom quiche

Ford ordered the watercress soup to start, and then grilled chicken once again as his main.

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Etihad snack — watercress soup

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Etihad snack — grilled chicken breast

At this point we were feeling much better, so we headed back to The Lobby, located between first & business class. It’s a cool space, though as a first class passenger doesn’t serve all that much of a purpose, given how big each suite is. Nonetheless we sat there for a while chatting.

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The Lobby on the Etihad A380

I ordered a cappuccino while in The Lobby, along with an apricot and almond tart.

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Etihad snack — cappuccino accompanied by apricot and almond tart

After that I decided to nap a bit longer. When I returned to my seat I was impressed to find that the crew had refreshed my suite without me asking.

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Turndown service once again!

I managed to nap for about an hour, and then decided to shower. Showering on a plane never gets old, so as usual I giggled throughout most of the five minute shower in pure amazement at being able to shower on a plane. I still think that Etihad’s shower isn’t quite as nice as the one offered by Emirates on the A380. Though that’s perhaps the ultimate first world comparison.

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Etihad A380 first class shower

While I didn’t watch any TV shows or movies on this flight, I did enjoy watching the tail camera, because at this point we were flying straight towards the sun.

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Tail camera enroute to Abu Dhabi

I ordered a coffee to try and wake up a bit more, and it was served with some baklava.

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Etihad first class coffee and baklava

Soon enough we were about 90 minutes out of Abu Dhabi, so the crew came around to see if we wanted anything to eat.

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Tail camera enroute to Abu Dhabi

I wasn’t in a breakfast mood, really, but did order an afternoon tea selection with English breakfast tea.

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Etihad first class afternoon tea

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Etihad first class afternoon tea

This consisted of a couple of small sandwiches, along with two scones, served with cream and fresh strawberries.

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Etihad first class afternoon tea — sandwiches

The only thing which could have been better is if they served actual clotted cream, rather than just cream.

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Etihad first class afternoon tea — scones

Matt woke up around this time and took a picture of his breakfast, which included fresh fruit and scrambled eggs.

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Etihad first class fresh fruit

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Etihad first class scrambled eggs

Soon enough we were in the final stretch of our journey, slowly approaching Bahrain.

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Airshow enroute to Abu Dhabi

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Airshow enroute to Abu Dhabi

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Airshow enroute to Abu Dhabi

Around this time, the captain came on the PA to provide us with updated arrival information. He anticipated we would land at around 12:55PM, which was 40 minutes after our scheduled arrival time.

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Airshow enroute to Abu Dhabi

The crew handed out fast track arrival cards, and slowly began preparing the cabin for landing.

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Fast track landing card for Abu Dhabi

The seatbelt sign was turned on at around 12:40PM, as we could start to see the coast of the UAE.

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View on approach into Abu Dhabi

As usual, the coastal areas are actually quite beautiful, while further inland the landscape is a bit less inspiring.

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View on approach into Abu Dhabi

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View on approach into Abu Dhabi

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View on approach into Abu Dhabi

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View on final approach into Abu Dhabi

Finally at 12:55PM we had a smooth touchdown in Abu Dhabi, and a 15 minute taxi to the gate.

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Taxiing Abu Dhabi

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Taxiing Abu Dhabi

One of the benefits of flying the A380 is that you’ll almost always get a gate, while most other Etihad planes park at remote stands. We pulled up to the terminal at 1:10PM.

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Taxiing Abu Dhabi

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Pulling into gate at Abu Dhabi Airport

I was impressed by the number of cleaners standing on the apron waiting for us to deplane so they could clean the plane.

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Cleaners waiting for our arrival

Etihad First Class Apartment bottom line

This was another fantastic flight on Etihad. It’s especially fun when you have three of the nine seats for your party. Etihad’s A380 first class hard product is unlike any other in the world.

As far as Etihad’s soft product goes, I love the variety of dishes they have, so you can truly customize your meal however you’d like. This crew was fantastic as well, and was attentive and friendly.

This was probably one of my top 10 most fun flights ever!

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michael yunger New Member

Hello all... Just for some cred i have been lucky enough to fly F on at least 5 A380's and numerous Asian carriers 777s...i'm not a newbie !! Anyway..... Just arrived DEL via AUH on EY102 in F...SADLY here is my report: Totally jazzed that i was able to snag F with 110K Aadvantage miles by calling AA in Brussels. Good: Excellent crew !! Bad: Simply said, I think they made a huge mistake space-wise. It really is large and pretty much largely useless !! I wasn't offered an amenity kit and forgot to ask...not sure if they didn't have them ? The seat is totally useless for relaxing as the recline is about the same as AA Main Cabin Extra....i find it odd that no one has reported this on Lucky's blog !! It was reported by Brian (points guy) himself ! Anyway IMHO it is completely useless for watching tv or reading (which is mostly what i do) As Lucky did, i also ordered the halibut as my main course and it was dreadful (possibly caught in the East River ?). It is precooked and the chef said he would steam it, as i like my fish al dente. It made no difference. It was completely dry and the sauce didn't help so i ordered the buryani, which, of course, even my 10 year old son could make. At least it was spiced properly and tasty...i was also surprised no caviar service ? I found the bedding to be VERY sub par of any Asian carrier NH, CX, OZ, etc. The very thin mat they put on top of the leather mat on top of the leather bench was so thin i felt like i was sleeping on a board..I should have asked for an extra one ? The blanket and pillows seemed like they were purchased from BB+B not Duxiana. Summary: I am totally bummed that the seats don't recline. I have over 1 MIL AA miles that are pretty much useless at any saver award in F or C .. I live in LA so next time I'll throw in the towel and fly the EY 773 and recline the seat WAY BACK. Happily I am returning to LAX in F on EK…looking forward to the BLING !!

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Morgan Guest

@Lucky you talk about this being one of your most fun top 10 flights though you haven't actually written a post about it and I think it would be very cool to do and I am sure lots of people would read it .

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Mileage Man Guest

@Lucky - I'm travelling on Etihad First apartment shortly with my Wife who's absolutely loving this and it happens to be our 5th wedding Anniversary. I'd just like to take a moment and THANK YOU for making readers like us plan trips using miles and enjoy moments like this. Cheers!!!

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Shankar Guest

Not much of vegetarian choice for main meal in first class.

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Mark Member

I challenge Matt to document more of the shower, and hopefully he's not giggling. :)

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