A380 First Class Showdown: Emirates Vs. Etihad

When it comes to blingy first class cabins, I think those of Emirates and Etihad are the first two which come to kind. The Emirates first class cabin is perhaps the most easily recognizable even to those who have never flown it before, while the new Etihad A380 First Class Apartments are stunning, even if they’re not as well known.

With that in mind, I thought it would be fun to compare the A380 first class products on Emirates and Etihad — which is better, Emirates A380 first class or Etihad A380 first class?

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Etihad-A380-1

To answer that question, I’ll share my thoughts on eight aspects of their first class product, and then give my conclusion:

  • Cabin
  • Seats
  • Bed
  • Food
  • Drinks
  • Onboard lounge/bar
  • Onboard shower
  • Entertainment

Cabin

Both Emirates and Etihad’s first class cabins are located at the front of the A380 upper deck.

Emirates has a total of 14 first class seats, spread across four rows in a 1-2-1 configuration. There are four rows of seats along the windows, and then three rows of seats in the center section.

The Emirates first class cabin is blingy as could be. As far as first class products go it’s a fairly tight configuration, in terms of the number of seats they managed to squeeze into the area.

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The Etihad A380 cabin is beyond stunning. It features a single aisle, making them the only A380 operator to have such a configuration. There are a total of nine First Class Apartments, spread across five rows in a 1-1 configuration. The first row has The Residence on the left side, which is Etihad’s three room suite with butler service.

Etihad-A380-First-Class

Winner: Etihad

Seats

The Emirates seat is as blingy and “glam” as they come. You have a snack basket, exposed minibar, all kinds of lighting, and even a mirror facing you the whole flight.

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The catch is that the seat is not all that spacious. Among A380 first class seats, I find it to be the most restrictive. Fortunately the seat has plenty of entertainment and bling, which more than makes up for any space disadvantage.

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Etihad Airways revolutionized first class with their A380. Instead of just having a seat you have an apartment. Three of us recently flew the Etihad A380, and we could all dine together at one seat. How cool is that?!

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The seat features a “bench” which converts into a bed, and then a seat where you can use the bench as an ottoman. There’s even a vanity, as well as a TV which you can watch from either bed or the seat.

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The seat isn’t perfect, however. Because of how the seat is designed, it doesn’t recline that much. Instead it only reclines very little, and if you want to lay down the bench turns into a bed. This is great if you like sitting fully upright or completely reclined, but if you’re like me and being reclined halfway, it’s not ideal.

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Winner: Etihad

Bed

Emirates has great bedding, though the seat itself is quite tight. It’s not the most spacious bed in the sky, though you’ll still get a good night of sleep.

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Etihad’s A380 first class seat is much more spacious, and therefore the bed feels much more spacious as well. The catch is that I think they could have done better with the bed on Etihad. While the overall setup is impressive, the bed is smaller than the bed on many of the other top carriers, and the sleeping surface also tends to be pretty hard. So I don’t think the bed is quite as comfortable as on Cathay Pacific, Qantas, etc.

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Winner: Etihad

Food

This is a real tough one.

Emirates has one of the most extensive menus in the sky, with a dine on demand concept. You can order what you want when you want, and the selection is (nearly) endless. It’s tough to beat the variety of their selection, and they also serve caviar and the best Arabic mezze of any airline.

While food quality can vary depending on where the flight was catered, all things considered the food is top notch.

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Etihad has both a food & beverage manager as well as a chef in first class. They also have a dine on demand menu, and the options are extensive, though not quite as extensive as on Emirates (and they don’t have caviar, and their mezze isn’t quite as good as Emirates’).

But what makes Etihad unique is that the onboard chef can prepare something to your specifications. You can choose the type of protein you want (fish, chicken, veal, beef, lamb, etc.), the side you want (veggies, french fries, etc.), and the sauce you want, and they’ll make it for you. I should note that in the past I’ve sometimes experienced them running out of food, though I haven’t had that happen on the A380 yet.

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Etihad-A380

Overall I’m really conflicted. I love Emirates’ caviar and mezze (it’s half of what I eat on them), and their menu is extensive. But I also love that Etihad lets you customize the meal however you’d like.

Winner: Tie

Drinks

Emirates serves Dom (most recently the 2005 version, which is fantastic). For cognac lovers they have Hennessy Paradis. For whisky/scotch lovers they have Johnny Walker Blue Label.

Dom-Hennessey

Etihad’s selection really isn’t to the level of Emirates’. They focus on a lot of smaller and lesser know wineries, many of which are quite good. But overall they’re a notch below Emirates when it comes to drinks, in my opinion.

Winner: Emirates

Onboard lounge/bar

Emirates has an A380 onboard bar, which is located behind business class, at the very back of the upper deck. It’s shared between first & business class passengers, and is just such a fun place to spend time. It’s nice to have somewhere you can stretch your legs and talk to other passengers without inconveniencing the crew or other passengers.

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Instead of having an onboard bar, Etihad has an onboard lounge, which they call “The Lobby.” It’s located between first & business class, just behind the forward galley. It features six seats around a coffee table. While it’s a good concept, I think they could have done better with it.

Etihad-A380-First-12

There’s no self serve bar or snack bar (there’s a beverage display across from the lounge, but you can’t help yourself from it), and the lounge as such isn’t staffed (though the crew should come to the lounge and see if you want anything).

Etihad-A380-First-Class-56

But when you have a First Class Apartment there’s really not much of an advantage to it. I can invite a few other people traveling with me to my apartment, which is just as comfortable as the onboard lounge.

Winner: Emirates

Onboard shower

Ready for the most “first world” statement you’ll ever hear? Not all onboard showers are created equal!

Emirates has two A380 shower spas, and they’re incredible. They’re spacious, you can choose from two types of toiletry lines (revive or relax), and the shower rooms even have heated floors.

There are two full time shower attendants who are there to clean the showers and look after you, so showering on Emirates really is the highlight of the flight.

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The shower experience on Etihad isn’t quite as glam. There’s only one shower shared between the nine First Class Apartments, and the room is much smaller than the one on Emirates. The shower room also has a lot of dark colors, so it’s almost like showering in a cave.

The actual shower design is the same, and you also get “only” five minutes of water. But the overall ambiance of the shower room isn’t nearly as nice as on Emirates.

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Winner: Emirates

Entertainment

Emirates has the best onboard entertainment system in the sky with their ICE IFE. Everyone else can go home. End of story.

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Etihad’s E-Box entertainment system is good, though not quite to the level of Emirates.

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Winner: Emirates

Bottom line

Emirates and Etihad have two of my favorite first class products in the world. Etihad’s A380 First Class Apartments were introduced just a bit over a year ago, and are revolutionary. The amount of space each first class passenger gets is unreal.

It’s an incredible product to fly, and I commend Etihad for their innovation.

I guess to sum up how I feel about Emirates vs. Etihad, I think Etihad has a far superior A380 first class seat, while I just find Emirates’ A380 first class to be a bit more fun. Between the superior shower and the awesome onboard bar, it’s more fun to fly.

All else being equal, which would I choose? I think I’ve decided the following:

  • If traveling alone I prefer Etihad A380 first class for the amount of personal space and privacy
  • If traveling with someone and if I wanted to have fun, I’d choose Emirates A380 first class for the awesome onboard bar & shower, superior drink selection, and all around bling factor

Which would you choose — Emirates or Etihad A380 first class? Anyone disagree with any of my above assessments?

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Joe Guest

I think you've been too generous to EY. Their product is still a little immature when you take the whole product into account. Deal breaker for me is not being able to stay in my seat and place in lounge position. Nothing like watching a movie then hitting bed button and falling asleep. Lounge, ground service, airport problem solving etc Emirates wins hands down. The only disadvantage EK has is the seat area being tight.

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Randy Flyer Guest

Kieran's comment just above is spot on. I would quickly take Etihad F on their 777 (which, by the way, is the equipment you will probably end up anyway). The seat is superior in all stages of recline, and if I'm not sleeping, I like it semi-reclined for a movie with my legs supported. The Etihad A380 can't do that. More importantly, the colors and textures are far more relaxing and conducive to an enjoyable, luxurious flight than Emirates Vegas-Plastic-bling-o-rama show.

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Rand Member

my opinion is based on what Ben has written in the past and I had just read Tiffany's post ref Etihad and I thought Ben preferred Emirates. But this post makes it neck and neck. I appreciate the other posts here that clarify differences good and bad. Personally I prefer service, I am willing to tolerate a mediocre hard product if the service and food are really good. Good report Ben it always makes us think

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Anne Guest

I would be happy to take either although the bar on Emirates looks mighty tempting!

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Kieran Guest

I pretty much knew where you were going to go here before even reading the article (which was to favour Etihad while still keeping Emirates close - no need to burn bridges right). While it might look pretty in pictures, the Etihad First Apartment has really poor ergonomics. The bench bed is hard (and some of them are starting to slope a little), the seat is very limited in range of movement, and the space is mostly wasted (and aisle access is minimal with the bench extended). The Etihad "Chef" is little more than a fry cook - they can do some simple things (which anybody can really do) but otherwise are pretty limited (it's mostly about cooking eggs - everything else is heavily pre-prepared and involves little more than putting in the galley oven). Yes, the Emirates First Suite takes up less floor space (however none of it is dead space like the Etihad Suite has) but it's ergonomics are so much better. It's seat is better as a bed than the dedicated Etihad bench is, and it's a way more flexible seat. Everything is within close reach, and accessing your carry-on is easier. The closet is even bigger. Also, compared to Etihad's one size only slipper and limited size range of PJs, Emirates will have you covered with their multiple slipper sizes and wide sizing ranges in PJs. Emirates also make it easier in that you can see you menu, wine list, and entertainment guide before you even step onboard. Etihad First may make for some good instagramming/selfies, but Emirates makes for a more comfortable/enjoyable flight than Etihad can yet. Emirates just show their experience here, and no doubt the new concept First being developed will help with the "newness" that others seem to get carried away with. I actually prefer Etihad's 777-300ER First more than the A380 First Apartments (staff on the 777 seem a bit more professional too).

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