Review: Royal Air Maroc Domestic Lounge Casablanca Airport
NAME: Royal Air Maroc Domestic Lounge
Airport: CMN
DATE: March 2020
WIFI: Slow
REVIEW RATING:
TIFFANY SAYS: This lounge has little to recommend it, though neither does the terminal

\his lounge review will be short and sweet, and not to put too fine a point on it, but hopefully your stay here will be as well.

Bottom line up front: this lounge has little to recommend it, but it’s not like the rest of the terminal is super glam either.

Fortunately, our connection was short.

To be fair to the Casablanca airport, there may be a better domestic lounge situation somewhere else in the airport. There was really no communication, but after following the signs for connections and going through a perfunctory security screening I think we may have ended up in some kind of transit purgatory?

We were given this form on our flight from Dulles to Casablanca, for example, but it wasn’t collected until we cleared immigration in Marrakech:

(As a side note, you’ll all be shocked, shocked, to hear that no questions were ever asked about these forms, and arriving passengers were sorted into two queues of “looks vaguely Asian” or “probably not Asian.”)

Anyway. After making a sharp turn down a hallway that looked like an active construction zone, we u-turned into something signed as the Royal Air Marcoc lounge.

The lounge attendant grumpily took our boarding passes, then wordlessly handed them back. We just assumed that meant we were welcome to enter the lounge.

Other than the hospital sick-room lighting, the lounge was fine. Seating was plentiful (outlets were not), and while some pieces may have seen better days, everything was clean and comfortable.

Adding to the construction vibes, the lounge overlooked an atrium with what I think was meant to be a fountain?

Refreshments in the lounge consisted of sweet mint tea:

A “coffee” machine (I would be hard-pressed to describe any of the horrors dispensed by this contraption as “coffee”):

And a…let’s call it an assortment of wrapped breads:

The lounge attendant spent most of the time we were in the lounge watching YouTube music videos on the computer in the “business center,” which was, at least, fabulously entertaining.

The washrooms were…present, though lacked soap or hand towels. Also at least one, if not both, of the toilets were audibly running the entire time we were in the lounge.

Boarding was delayed, though not announced as such, and the flight ultimately left on time anyway.

As unfriendly as the lounge agent had been, the ground staff more than made up for it, jumping up and shouting “BUSINESS!!” when they saw our boarding passes, and making a big production of driving us to the plane in a private van (with awesome pop music blasting).

So yeah, that is the lounge and transit experience in Casablanca. Nothing really went wrong, it was easy, I would do it again. But no reason to plan a particularly long layover here, as amenities were quite spartan.


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Tom Guest

Really poor experience at the lounge. The staff at the bar were extremely rude. The worst service I received in Morocco. The food was rather bad.

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Murphy Guest

I booked a trip with this airline for 9/1/2020 from Monrovia, Liberia to Boston. The airline canceled my trip a month early. Never got a refund. When I called them, I was told to contact my travel agent. To this date, my travel agent still has my refund request as "processing". I will book any trip with this airline again and I would discourage anyone who tries to.

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Sharon lee Guest

Is it dangerous for a woman to be going out alone at night I like to experience the nightlife I would be by myself what do you think about this I'm 65, use to traveling alone and like to smoke the hubbly bubblys of the country

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Karima Guest

I spent the entire Summer in Azemmour, Morocco in 2018. I also entered the country at the airport at Casablanca! I had no problem with any of the staff. In fact, I found them to be extremely polite and they went out of their way to make sure I was well taken care of and stayed with me until I met my friends outside! I love Morocco! The people are so warm and friendly! They showed me their beautiful country, prepared incredible meals for me, helped me shop, took me to the wonderful sites in Rabat, and we swam in the beautiful Atlantic Ocean! I would highly recommend visiting the country of Morocco! Amazing architecture, gardens, the healthiest olive oil in the world, the sweetest organic fruit and vegetables, olives, lamb and chicken! I flew by myself from Los Angeles, California without any problems and I am in my seventies! I have traveled around the world and I love learning about foreign culture, language, and the amazing cuisine because I am a professional chef for over fifty years! If you have the chance to travel be grateful and positive because many people will never have that opportunity in their lifetime! I plan to return to Morocco the first opportunity I am able and the travel bans are lifted. I also went to the Alhambra in Granada, Spain! The most incredible Moorish art and architecture! Put that trip on your travel list! Not to be missed in your lifetime! Enjoy your life and be happy!!! Sorry your visit was not what you expected!!! ✈️♥️

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JOTraveler Guest

I was in Morocco all last year on business--before that, in the Gulf: the public facilities are generally built to look beautiful for the King's walkthrough; afterwards, management and maintenance are haphazard, especially so with CMN. Its PriorityPass lounge is obscure I have quite dingy. And CMN's transit passenger routes are forever changing. CMN's rail connection was a great idea, but is now treated as a very poor cousin to the automobile. Still and all, I hope to return soon!

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