An Amex Centurion Lounge Which Charges For Food…

The US Amex Centurion Lounges are in a completely different league than any domestic lounge operated by a US carrier. Perhaps my biggest complaint is that they’re so popular, which tends to cause overcrowding. Access to the Centurion Lounges is one of the best benefits of a premium credit card with lounge access. These lounges in Dallas, Las Vegas, Miami, New York, San Francisco, and Seattle, are some of my favorite.

AmEx-Centurion-Lounge-Miami-Airport-12
Amex Centurion Lounge Miami

Amex also has some Centurion Lounges outside the US. I’ve visited the ones in Sao Paulo and Sydney. While the lounge in Sydney is fairly nice (though not as nice as the US locations), the lounge in Sao Paulo is abysmal.

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Amex Centurion Lounge Sydney

Well, yesterday I was transiting Mexico City, and decided to briefly check out the Centurion Lounge there. I used the one in Terminal 2.

The decor in the lounge was fine, at least compared to everything else in the terminal.

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Amex Centurion Lounge Mexico City

I was pleased to see they had a spa, which offered 15 minute complimentary treatments. To my surprise there was no wait at all, and I was able to get a treatment immediately. The 15 minute massage was incredible, and was on a massage table (rather than chair) with oil.

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Amex Centurion Lounge Mexico City spa 

Then I started looking for the buffet, but couldn’t find one. Within moments of sitting down a server came by to offer me a menu… and everything on it had prices.

As it turns out, the Centurion Lounge Mexico City charges for food. Now, the prices are reasonable — I paid ~7USD for an excellent order of french toast.

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Amex Centurion Lounge Mexico City breakfast 

Still, I find the lack of consistency a bit bizarre. It seems especially strange to offer complimentary spa treatments, and then to charge for food.

You have to pay for your purchase using an American Express Card. So when it came time to pay, the server proactively told me “you have to tip in cash.” Well, I didn’t have anything less than a 20USD bill, so that was a bit awkward, since I couldn’t really tip him (unless I was going to tip him 300% of my purchase price).

Still, all things considered I was pleasantly surprised by the quality of the lounge (at least compared to Sao Paulo, and compared to what I had previously heard about the lounges in Mexico City). The spa treatment was a pleasant surprise, while having to pay for food seemed a bit strange.

The Aeromexico Lounge next door had the opposite policy — they had complimentary food, but offer paid spa treatments.

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Larry Guest

Was in the same lounge a couple of months ago and had the same experience. I had spent out all my pesos by that point and I asked the server if I could add a gratuity to my credit card bill (six and a half bucks for a plate of pancakes) and he said no but I could leave it in cash. I apologized and said I had no pesos left and he smiled again and said he accepts US dollars too. I had no small bills so he got no tip. Not my problem. Stupid and tacky policy to charge for food in what is supposed to be an upper-tier lounge and even tackier to make it so awkward to ask for and try to leave a tip. BTW, my son wanted pancakes but I asked the waiter what was free and he said "pan dulce" which turned out to be a nice plate of pastries along with a hot chocolate. So we paid only for the pancakes but it really detracted from the lounge experience. I don't know what the hell AMEX is thinking with this lounge. I think either they should offer free food or get a divorce from Amex brand.

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Eric Guest

@Larry Lucky's grammar in the title is fine. "Which Charges For Food" is a restrictive clause, so he can use "that" as well as "which" (that is preferred, but which is commonly used in practice).

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Deodorant Guest

How on earth is USD7 for two slices of bread and an egg "reasonable?!?"

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Scott New Member

I wonder if paying for food in the U.S. Centurion lounges would be a good idea. I've basically stopped even bothering to go to the lounge at SFO because it's always mobbed and people are like circling vultures at the buffet area. The buffet runs out of food within minutes of putting it out, and then people linger around waiting to pounce as soon as they put more out. NOT a premium experience. I'd gladly pay for food in the lounge if the food was decent, the prices were reasonable, and they served it to you at a table. Having to scratch and claw at the buffet to get some free food is actually a negative experience for me, while paying for something that is decent and served in a comfortable manner can be pleasant. I think the key would be good food at cheap-ish prices. If Amex can give the food away for free now, I think they could charge something pretty modest and keep people happy while also filtering out some of the riff-raff who become savages at the sight of anything free.

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Dave Guest

I don't mind tipping. A few bucks for someone struggling is not a bad thing. The SFO Centurion lounge is really crowded and is in Terminal 3 which is pretty much United. Bah.

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