What’s The Amex Centurion Lounge Sydney Like?

“Boy, I wish this were as nice as a US airport lounge…”

…said no one ever.

Generally speaking US airport lounges are among the least impressive in the world, unless the metric of quality is the quantity of processed cheese and near-stale cookies on offer.

The bright spot among US airport lounges are those operated by American Express. I’m talking specifically about the American Express Centurion Lounges in Dallas, Las Vegas, Miami, New York, and San Francisco.

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AmEx Centurion Lounge Miami Airport

Perhaps part of the reason they’re so awesome is because they’re so much better than everything else offered by US airlines. If these lounges were outside the US, they probably wouldn’t seem as impressive, since the alternative lounges would be much nicer. Still, the US Centurion Lounges feature real food, complimentary cocktails, and the ones in Dallas and Miami even offer complimentary spa treatments.

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AmEx Centurion Lounge Dallas Airport

Now, the downside is that word has spread about how awesome these lounges are, and they’ve become quite popular, to the point that they’re extremely crowded. So they’re still great, but at some point American Express has to do something to control the crowding, in my opinion (however, I wouldn’t want to be tasked with figuring out how!).

A few days ago I was flying from Sydney to Auckland on Qantas, and could use the Qantas First Class Lounge Sydney, which was of course fantastic as usual. It’s one of my favorite lounges in the world.

Qantas-Lounge-SYD
Qantas First Class Lounge Sydney

As I walked to the gate I noticed there was an American Express Centurion Lounge as well. I had a few minutes before boarding was scheduled to begin, so I figured I might as well pop in and see how it is.

I was admitted based on my US Platinum Card® from American Express, which is one of the best premium cards with lounge benefits. I assume most people accessing the lounge have the Australian version of the Platinum Card, which has a 1,200AUD (~850USD) annual fee.

The exterior looked similar to a US Amex Centurion Lounge.

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Amex Centurion Lounge Sydney exterior

It even had the same signature “plant wall.” The check-in process seemed overly complicated and took a few minutes. The agent had to manually enter my card info and also scan a copy of my boarding pass.

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Amex Centurion Lounge Sydney reception

The lounge was quite small, smaller than any full US Amex Centurion Lounge. Size wise it was perhaps most comparable to the Amex Centurion Studio Seattle. The lounge just consisted of one long, rectangular room.

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Amex Centurion Lounge Sydney seating

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Amex Centurion Lounge Sydney seating

The buffet was located at the far end of the room. There were a few servers offering custom made coffees (a feature I really liked), beer, and wine, and then there was a self serve food buffet.

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American Express Centurion Lounge Sydney buffet

The buffet consisted of a lot of packaged and processed snacks, which the US Centurion Lounges generally don’t have many of — that’s part of what makes them special.

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American Express Centurion Lounge Sydney buffet

There was also a small cheese selection, pizza, mini empanadas, and a few hot dishes which didn’t look especially appetizing.

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American Express Centurion Lounge Sydney buffet

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American Express Centurion Lounge Sydney buffet

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American Express Centurion Lounge Sydney buffet

I was on my way to my departure gate about five minutes after entering the lounge.

Bottom line

The Centurion Lounge Sydney certainly pales in comparison to the Qantas First Class Lounge, so as a oneworld Emerald I couldn’t imagine ever spending much time in this lounge. That being said, I was surprised to see that this lounge even compared unfavorably to the US versions of the Centurion Lounge.

Have you visited the Amex Centurion Lounge Sydney, and if so, what was your experience like?

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Michael Johnson Guest

Was at this lounge yesterday and left after 5 minutes. Was like a warm crowded bus station with families and other travelers camped out like they were either "stranded" or being held against their will! Too small of a space and poorly laid out as well. I have seen bigger bathrooms in some airports! A blemish on the AMEX brand, as well as a poor showing for what this Centurion lounge programme benefit is supposed to be all about. The first 5 globally should be pretty stellar and this one is not....

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SMB Guest

Was at this lounge 29 February and again on 9 March, both times at breakfast. Entered with Delta SkyMiles platinum card, which won't work at USA lounges. Same waiter both times was very professional, helpful, and courteous. Used the shower facilities on 9 March. Yes, it's a small lounge. Get a seat in the lounge chairs right by the windows so as to ignore and render invisible the yahoos sitting at the long counters behind you. Espresso quite good; food offerings ranged from fairly average to below-average.

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Matt Guest

@Soph The plat edge doesn't give you access or at least it shouldn't according to the eligible card list: https://amexnetwork.com.au/GoodGoing/CardMembers

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Aaron Diamond

"Perhaps part of the reason they’re so awesome is..." ...you get good $$$ via the referral links every time you post an article about them?

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Soph Guest

The lounge is pleasant enough albeit small. Wasn't all that busy when I visited but that was just after they first opened. Definitely doesn't compare to the Qantas first class lounge but then again you get access with most platinum cards - my Amex Platinum Edge only comes with a AU$189 annual fee and gives me access. Definitely seems more targeted at travellers without airline status traveling in premium economy or economy class.

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