Review: Emirates Palace Abu Dhabi


After spending a night at the Shangri-La Abu Dhabi and then flying from Abu Dhabi to Cairo and back in a day, I had two more nights in Abu Dhabi before my flight to Sydney.

As luck would have it, Etihad offers first & business class passengers a complimentary stopover hotel for 1-2 nights when connecting in Abu Dhabi, and I was eligible for that. While the hotels they offer are pretty decent, they have a special offer for passengers traveling in The Residence, who can get two nights in a Khaleej Suite at the Emirates Palace, which is considered to be Abu Dhabi’s best hotel.

Etihad

Booking this turned out to be a bit of an adventure, so see my previous post for more on that. However, in the end getting a suite for two nights that retails for ~$1,500 per night is awesome.

Emirates-Palace

The Emirates Palace is right on the waterfront and has a great location, though is probably most popular for its incredible selection of restaurants rather than the actual hotel. I’ve visited the Emirates Palace probably a dozen times over the years, and have eaten at several of their restaurants. No trip to Abu Dhabi is complete without seeing this palace of a hotel.

However, I was curious what it would be like to actually stay here, rather than just visiting to gaze at the impressive lobby, eat at the great Emirati restaurant, etc.

I was driven to the hotel by the Etihad chauffeur, and the drive took about 30 minutes. The hotel has a very impressive exterior — the hotel’s name isn’t false advertising.


Emirates Palace Abu Dhabi exterior

As soon as I got out of the car I was greeted by the friendly bellmen and directed to reception, which was located inside the lobby and to the right.


Emirates Palace Abu Dhabi entryway

Once there I was assisted immediately, and within a few minutes the friendly associate and a bellman walked me to my room (I insisted I didn’t need to be escorted, but in retrospect I’m happy I was, because I would have never found the room on my own).


Emirates Palace Abu Dhabi reception

As we walked to my room the friendly German-Italian associate explained that while other hotels are built vertically, this hotel is just as big, but built horizontally. It’s about one kilometer from one end of the palace to the other, and the walk to my room took a good 10 minutes at a fast pace.

I was assigned room 3319, located at the far end of the hotel (I’ll have more about just how big this hotel is a bit further down).


Emirates Palace Abu Dhabi room entrance

Rather than having traditional room keys, the hotel uses gold tokens to access guest rooms, which seems like a fitting touch.


Emirates Palace Abu Dhabi room key

My Khaleej Suite was big, at nearly 1,200 square feet. Inside the entryway was a guest bathroom to the left, with a sink and toilet.


Emirates Palace Abu Dhabi Khaleej Suite half bath


Emirates Palace Abu Dhabi Khaleej Suite half bath

Past that was the massive living room.


Emirates Palace Abu Dhabi Khaleej Suite living room

There was a dining table with seating for three.


Emirates Palace Abu Dhabi Khaleej Suite dining area

Past that was the living room, with a three person couch, a comfortable lounging chair, and a desk.


Emirates Palace Abu Dhabi Khaleej Suite living room


Emirates Palace Abu Dhabi Khaleej Suite living room

Across from that was a console with a flat screen TV.


Emirates Palace Abu Dhabi Khaleej Suite living room TV

The minibar was beneath the TV, though oddly I didn’t see an in-room coffee machine.


Emirates Palace Abu Dhabi Khaleej Suite minibar

There was a lovely welcome amenity waiting on the console, consisting of some sweets, and as I arrived at the room the butler also appeared with a glass of freshly squeezed orange juice.


Emirates Palace Abu Dhabi Khaleej Suite welcome amenity

There was also a fruit plate on the dining table.


Emirates Palace Abu Dhabi Khaleej Suite welcome amenity

Then a set of double doors led into the bedroom, which featured a comfortable king size bed, and a chair with an ottoman.


Emirates Palace Abu Dhabi Khaleej Suite bedroom

In the corner of the room was a flat screen TV, and on the opposite side of the room was a vanity.


Emirates Palace Abu Dhabi Khaleej Suite bedroom


Emirates Palace Abu Dhabi Khaleej Suite bedroom sitting area


Emirates Palace Abu Dhabi Khaleej Suite vanity

The attention to detail in the room was pretty incredible. For example, they had his and hers eye gel next to the bed, which I don’t think I’ve ever seen before.


Emirates Palace Abu Dhabi Khaleej Suite bedside eye gel

Past the bedroom was a closet.


Emirates Palace Abu Dhabi Khaleej Suite closet

Then past that was the master bathroom, which featured a sink, soaking tub, a toilet and bidet, and a walk-in shower. The bathroom was nicely appointed, though wasn’t all that huge for a suite (most suites have double sinks and a partitioned off toilet).


Emirates Palace Abu Dhabi Khaleej Suite bathroom


Emirates Palace Abu Dhabi Khaleej Suite bathroom


Emirates Palace Abu Dhabi Khaleej Suite tub


Emirates Palace Abu Dhabi Khaleej Suite toilet & bidet


Emirates Palace Abu Dhabi Khaleej Suite shower

Again, the amenities were damn impressive. They had his and hers shampoo, conditioner, and shower gel, and also had a seemingly endless supply of other toiletries.


Emirates Palace Abu Dhabi Khaleej Suite toiletries


Emirates Palace Abu Dhabi Khaleej Suite toiletries

The room also had a large balcony with two chairs and a day bed.


Emirates Palace Abu Dhabi Khaleej Suite balcony

The balcony had beautiful views of the beach and sea in the distance, including a massive yacht and the Atlantis Abu Dhabi, which is under construction.


Emirates Palace Abu Dhabi Khaleej Suite balcony view


Emirates Palace Abu Dhabi Khaleej Suite balcony view

Overall I thought the suite was large and luxurious. Would I ever decorate a place the way the Emirates Palace does? Of course not. But this is the UAE, and this place is also a self proclaimed palace, so… 😉

In terms of the hotel’s other facilities, I don’t think there’s any way to do justice to how massive this hotel is. While there are plenty of guests in the public spaces, the wings with the guest rooms are “secured,” so can’t be accessed by non-hotel guests. I really felt like I had my own private palace, as the hotel felt empty. The public areas of the hotel were so impressive.


Emirates Palace Abu Dhabi hallway

Getting to the main reception area was a good 10 minute walk, as it first involved walking down several corridors, then down two hallways the size of the one below, and then there was even more walking.


Emirates Palace Abu Dhabi hallway


Emirates Palace Abu Dhabi hallway

This hotel is huge. YUGE.


Emirates Palace Abu Dhabi massive public spaces

The hotel has several lobby bars which are popular with non-hotel guests for afternoon tea, cocktails, etc.


Emirates Palace Abu Dhabi lobby


Emirates Palace Abu Dhabi lobby lounge


Emirates Palace Abu Dhabi lobby lounge

One afternoon I of course had to have one of the Emirates Palace’s famous gold cappuccinos, which I wrote about in a separate post.


Emirates Palace Abu Dhabi lobby lounge


Emirates Palace Abu Dhabi gold cappuccino menu


Emirates Palace Abu Dhabi gold cappuccino

The atrium near reception is also really impressive.


Emirates Palace Abu Dhabi lobby


Emirates Palace Abu Dhabi lobby


Emirates Palace Abu Dhabi lobby


Emirates Palace Abu Dhabi lobby

Anyway, breakfast was included with my stay both mornings, and was served in Le Vendome Brasserie. The first morning it took me a good 30 minutes to find this restaurant. It takes a while to get a sense of the layout of this hotel. The restaurant almost feels like a cathedral — what a place.


Emirates Palace Abu Dhabi breakfast restaurant


Emirates Palace Abu Dhabi breakfast restaurant

While I’m used to over the top breakfast buffets in the Middle East, this one might just be the best one yet. The selection was incredible, both in terms of the quality and quantity. I’ll let the pictures mostly speak for themselves, but my gosh, this was a top notch buffet.


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet


Emirates Palace Abu Dhabi breakfast buffet

On top of that there was a menu off of which you could order eggs.


Emirates Palace Abu Dhabi breakfast menu

As a suite guest I also had access to the Palace Lounge, which is the hotel’s executive lounge of sorts. The hotel has two of these — one in each wing. I only realized I had access to this on my second night. The guy who checked me in mentioned that I had access in passing, but I never got anything explaining the hours, etc. I happened to walk by it the second night, so checked it out. In case your room rate doesn’t otherwise come with access to this lounge, you can purchase access for a steep 840AED per night (~230USD).

The space is fairly small, though I never saw anyone else there.


Emirates Palace Lounge


Emirates Palace Lounge

There was a very nice evening snack selection. While it won’t be a substitute for dinner, everything seemed to be high quality.


Emirates Palace Lounge evening spread


Emirates Palace Lounge evening spread


Emirates Palace Lounge evening spread


Emirates Palace Lounge evening spread


Emirates Palace Lounge evening spread


Emirates Palace Lounge evening spread

On top of that, you could order drinks all day. I ended up spending quite a bit of time working from the lounge, given that working from bed while jetlagged doesn’t usually end well.

In terms of the hotel’s other facilities, the hotel has a pretty decent gym. It was a total pain to find, and by the time I actually found it I already had my steps in for the day. 😉


Emirates Palace gym


Emirates Palace gym


Emirates Palace gym

You really can’t do justice to how big the hotel’s property is. Walking the perimeter of the hotel is at least a few kilometers.


Emirates Palace grounds


Emirates Palace grounds

The hotel has a great view of the Abu Dhabi skyline in the distance.


View from Emirates Palace Abu Dhabi

There’s also a pretty nice beach at the hotel, though if it’s a beach vacation you’re after, I’d recommend instead staying on nearby Saadiyat Island, at the Park Hyatt or St. Regis.


Emirates Palace beach

The hotel also has a couple of pools, which are beautiful.


Emirates Palace pool


Emirates Palace pool


Emirates Palace pool


Emirates Palace pool

There are two other things I should mention about the hotel.

The first is that the service was flawless across the board. Usually I lower my expectations of service in the Middle East. While everyone is usually well intentioned, service is typically not especially polished. The service at the Emirates Palace was the best I’ve experienced at any hotel in the Middle East. Every single person I interacted with at this hotel was not only friendly, but polished and attentive. This includes the people in the breakfast restaurant, in the lobby bar, in the executive lounge, at reception, etc.

The other thing worth mentioning is that I really felt like I was the only guest at this hotel. This is a massive hotel and the public facilities are typically busy during the day, but the guest room wings are reserved for hotel guests, and were always eerily empty. I saw a couple of Chinese tour groups checking in, though they didn’t seem to be staying in my wing. Sometimes I felt like I had the whole side of the hotel to myself, as I don’t think I ever saw anyone else in my wing.

Emirates Palace Abu Dhabi bottom line

I had a fantastic stay at the Emirates Palace, especially when you consider it was included with the cost of my Etihad Residence ticket. This is a hotel I’ve visited many times for food and drinks, but have never stayed at. The Emirates Palace exceeded my expectations, and has phenomenal service, beautiful rooms (the decor isn’t how I’d decorate a place, but…), and really does feel like a palace.

However, this is also Abu Dhabi’s most expensive hotel, and I’m not sure I’d necessarily return on my own dime. As a Hyatt and Starwood loyalist there are several great options that are much more reasonably priced. However, if you don’t have any loyalty and want to splurge, the Emirates Palace is Abu Dhabi’s best hotel.

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David Z Guest

Lovely hotel, though the breakfast seemed disgusting, detail should be top number one priority, and how can you "lower your expectation of service" in the Middle East, since it's considered to be the best in the world? Anyway, thanks for your great review, the Emirates Palace surely seems like a massively luxurious and stylish luxury hotel, it's really amazing.

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Elteetrav Gold

Oye. The gold decor. It's just so gaudy. And everywhere.

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Chandan Bhat Gold

Just want to point out the building under construction, which looks like Dubai's Atlantis is Fairmont Marina.

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Peter christopher Guest

BEN Really not impressed. The Middle East is very different mind set . Money is never selective into which palms it may fall into . More is not better & every Shoe meets a sock. Your fortunate in hearing what i haft to convey . indeed .no charge for the consultation . I travel A great deal it my world as well, but prefer less . Ps I like the Middle East I have Been many times more than most , Hotels very few impress me it's the people around me & the local residents. But u are doing a good job ,mostly in detail. I liked your comments Concerning mr& Mrs well put like your blog I know this is your life, I do not envy nor emulate anyone, Try with a transatlantic crossing. On HMS QM2 Cunard lines. how civilized with an invitation to polite society and calmness Would like to hear your views we are in the same business of travel it's my Life I love it keep up your blog I told. Many people About your adventures. you have expressed your view on foie gra's , it's better Than IRAN C like. Comparing an apple to an orange. I like your country very much especially Baden Baden I go often and stay in my little Zimmer B&B & The breakfast Is out of this world, and healthier . Your KALB - S is the best. Your views are. Interesting But not agreeing in all respects keep in touch Peter. NYC

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JJJJJ Guest

Im with Todd, seeing the buffet and the lack of people gives me not interest in the concept. What a waste

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