Here’s Why United’s CEO Doesn’t Fly His Own Airline

Last September Jeff Smisek stepped down as United CEO, following the scandal involving the Chairman of the Port Authority of New York and New Jersey.

Smisek was replaced by Oscar Munoz, who seems like a good guy who genuinely wants to change United for the better. Unfortunately Munoz suffered a heart attack about a month into his tenure.

United-CEO

While Munoz said he was “on the road to recovery” last November, it sure seemed like a long road, given that he had a heart transplant in January of this year. Still, he immediately said he expected to return in the first quarter of 2016, which seemed highly optimistic following such a procedure.

Sure enough, Munoz returned to his job in March, and has made a surprising number of appearances since then. Yesterday he hosted the unveiling of United’s new premium product at Webster Hall in New York, something which was covered extensively.

However, there was an interesting tidbit in one of the articles about the new product, concerning how United’s CEO never actually flies United. Via an AP article by Scott Mayerowitz:

Munoz was named CEO of United Continental Holdings Inc. last fall but took medical leave in October after suffering a heart attack just six weeks into the job. In January he had a heart transplant and returned to work full-time in March.

Since then, Munoz has been flying around the country visiting employees and key clients. Under doctor’s orders, he’s only flown on private planes following the transplant, avoiding all commercial jets, including those of his own airline.

Munoz says he tours enough planes on the ground and sees employees in action and that the flight restriction will be lifted in a few weeks.

While I don’t know exactly what makes a private jet better than a commercial jet for someone who is functional but recently had a heart transplant (maybe a doctor can chime in here?), I of course assume it’s legit.

It’s different than United’s CEO several years back, Glenn Tilton, who was rumored to never eat or drink anything on planes out of fear of being poisoned by the crew.

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emercycrite Guest

Glad to read from many of the comments that I'm not the only one who thinks the quality of this site has really deteriorated. Perhaps one day the realization will hit that brand and quality dilution is not good for business.

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Kieran Guest

Apart from the reasons mentioned by other posters, I would think that it's far easier and quicker to divert a private jet, if there is a medical issue, than a United flight full of passengers. While I would agree the article title of this post was clickbaity, I didn't think the article was terrible or vindictive as a lot of comments here suggest. Surprised people commenting on this article (commenters usually are regular readers) aren't aware of Ben's ban from United, for pushing too hard on hacks (I only read this blog intermittently and I'm aware of it). It's true the quality of this blog has decreased since Lucky did his Rolling Stones interview, but this article is hardly the worst example - it's mostly unremarkable. Not sure why it's got all these negative comments.

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nathan Guest

I think it may have to do with the stress we encounter at the airport, even on the premium lines, the waiting in line, the carrying of luggage, security lines, check in lines, boarding lines, even a line, to get on line, like at the AA term at LAX !!!! (IM NOT MAKING THIS UP) there's a line to get on line to the the escalator up to then get on line for security !!! Private jet travel is much more civi and relaxing. Doctor ordered private jets.

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peterfo' Member

OMG@Lucky, If this gentleman, was my CEO, I would seriously re-consider my position as CFO, in European terms, this would have lead to some serious crisis, we are seeing one in Sweden at the moment. There must be tons of boards looking straight in the mirror and say, I "*ucked up".

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Kent Guest

Same reason why all my corporate accounts use my biz jet service - flexibility, guarantee, luxury and speed... Good luck using commercial airlines when you have back to back meetings in three continents within 48 hours.

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