Etihad Ad
Here Are My Favorite Airline Ad Campaigns

Yesterday I shared my take on the best airline boarding music to enjoy at home. Continuing with the theme of enjoying airline-related things at home, today I wanted to share some of my favorite airline ads that were produced in the past 20 years. At…

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Filed Under: Media, Videos
Eastern Air Lines The Losers 2
“Eastern Air Lines Losers” Ad From 1967

It goes without saying that we've evolved a lot as a society (though different cultures have evolved at different paces and in different ways). As you'd expect, marketing has evolved similarly, and was different decades ago than it is now. That's especially…

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Filed Under: Media, Videos
Boeing 737 Max
Boeing’s New CEO: Honest, Unlikable, Or Both?

Yesterday The New York Times published an interview with David Calhoun, Boeing’s new CEO. Obviously he has a huge task ahead of him, though I can’t help but feel like the quotes attributed to him paint him in a rather negative light. I’m…

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Filed Under: Media
Urban Bar
Mexican Bar That (Allegedly) Scammed Mileage Runner Speaks Out

This story keeps getting stranger... Yesterday I shared the story of a mileage run that ended with a guy spending the night in a Mexican jail. A guy did a year-end mileage run to qualify for status with American, where he flew roundtrip from Los Angeles…

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Filed Under: Media
Marriott Bonvoy Logo
Bonvoy: Marriott’s Global Marketing Officer Resigns

It seems we can say bon voyage to the marketing executive behind Marriott Bonvoy. It has just been announced that Karin Timpone, Marriott's global marketing officer, will be retiring at the end of 2019 to "pursue new opportunities."  Timpone has been…

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Filed Under: Marriott, Media
Singapore A380
Man Arrested In Singapore For Using Boarding Pass To Escort Wife To Plane

There have been a lot of stories over the years about people abusing refundable tickets to visit lounges, gain access to airport facilities or restaurants, etc. Well, this week’s story from Singapore should make anyone not planning to travel on a purchased…

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Filed Under: Media
Easyjet Plane
Oops: EasyJet Does Social Media Very Wrong

I don't envy the jobs of those who work in airline social media. People are generally grouchy when they fly, and people are even more willing to be mean online than in person. That being said, stuff that is posted online is "forever" (even if it's deleted…

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Filed Under: Media
Emirates 777
Emirates President Tears Apart US Airlines In Op-Ed

For years the "big three" US carriers (American, Delta, and United) have been engaged in a smear campaign against the "big three" Gulf carriers (Emirates, Etihad, and Qatar). Last year we thought the situation got a bit better when the US reached agreements…

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Filed Under: Emirates, Media
Garuda Indonesia 777
Outrageous: Garuda Indonesia Can’t Take Feedback

Oh Garuda Indonesia... It seems that Garuda Indonesia isn't very good at taking feedback from customers/those reviewing their flights. Several readers have emailed me regarding an incident that has unfolded at the airline over the past couple of days.…

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Filed Under: Garuda Indonesia, Media
American 737
It’s My Favorite American Employee’s Last Day

There are a lot of things I give American Airlines a hard time for, though their corporate communications department isn't one of them. That's thanks primarily to one person -- Sunny Rodriguez -- and unfortunately it's her last day at the airline. View…

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Filed Under: American, Media
Cathay Pacific Move Beyond
Cathay Pacific’s (Awful?) New Slogan: “Move Beyond”

Airlines sure do love spending money on a rebranding, even if it's not necessary. Cathay Pacific has revealed the details of a brand refresh, which includes the introduction of a new slogan -- "Move Beyond." Here are a few videos with the new slogan:…

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Filed Under: Cathay Pacific, Media
British Airways 747
Drama: Did British Airways Cut The Financial Times Over Negative Coverage?

You wouldn't think that an airline choosing to adjust which newspapers they offer to passengers would be a big point of drama, though one paper being pulled from an airline is now making headlines. British Airways quietly made the decision to stop offering…

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Filed Under: British Airways, Media
Skuli Wow Air
WOW Air Pilots Blame Journalists For Airline Collapse

Earlier today WOW Air formally ceased operations. The people I feel worst for are the employees who lost their jobs as a result of this. There were a lot of people working hard to make the airline great, it's just too bad they were let down by their…

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Filed Under: Media, WOW Air
Marriott Ocean Park
Marriott Bonvoy’s “Influencer” Trip To Hong Kong

Marriott Bonvoy has been a bit of a hot mess. This is the name of Marriott's rebranded loyalty program, which continues to have huge issues. Nonetheless the company is spending millions of dollars marketing the "Bonvoy" name, which is fair enough, given…

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Filed Under: Marriott, Media
Air Italy Business Class A330 – 69
Ridiculous Lobbying Group Claims Air Italy Expansion “Disrespects Donald Trump”

The Partnership for Open & Fair Skies is an obnoxious lobbying group funded by the "big three" US carriers. Their message is basically "subsidies are evil, but only for the 'big three' Gulf carriers." Alitalia getting bailed out by the government for…

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Filed Under: Media
Pilot Grindr
Overanalyzing The Viral Grindr Pilot Story

For those of you not familiar with Grindr, it's a gay location based social networking application (I think that's the PG-rated way to describe it?). Over the past few days a story has gone viral based on the below Tweet: As you can see, it has been…

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Filed Under: Media
Sas A340
New SAS Ad Captures The Most Beautiful Part Of Travel

I love airports largely because they're the best places in the world for people watching, in my opinion. You have people going from just about everywhere to just about everywhere, for just about every reason. Some people travel for happy reasons, some…

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Filed Under: Media, SAS
New Singapore Suites Class 4
Why Singapore Airlines Isn’t Featured In “Crazy Rich Asians”

Last week I finally had the chance to see "Crazy Rich Asians," which has been an incredibly popular movie. It has been the top movie in US theaters for the past three weeks. The movie has already grossed over $100 million in North America. When I wrote…

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Filed Under: Media, Singapore
Singapore
“Crazy Rich Asians” Is An Amazing Ad For Singapore

The most talked about movie the past couple of weeks has been "Crazy Rich Asians." I've been wanting to see it since it came out, and finally had the chance to do so last night. I don't really like going to the movies, because usually I'll just wait…

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Filed Under: Media
America West A320
The Honorable Reason John McCain Refused To Fly Nonstop Between Washington & Phoenix

Over the weekend we learned of the tragic passing of Senator John McCain. I don't want to make this political, so I'll simply say that he seemed like a great guy, and my thoughts are with his family and friends. There's enough politicizing of this going…

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Filed Under: Media
Hong Kong Airlines Lounge – 68
The Most Impressive Handling Of An Airline Mistake Fare, Ever

Several days ago Hong Kong Airlines published some outrageously cheap business class fares originating in the US, as you could fly roundtrip to Asia for under $600 roundtrip. I think it goes without saying that this was a mistake fare, and not surprisingly,…

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Filed Under: Media
American Business Class 787 – 47
Are Frequent Flyer Miles A Tool Of Inequality?

A Twitter user named Amanda Kolson Hurley has started quite a discussion in the past few days regarding frequent flyer miles. Her claim? That frequent flyer miles are a tool of inequality, and that the system is "ridiculous." As she Tweeted: "Frequent-flier…

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Filed Under: Media
St Regis Mexico City – 32
Hilton Honors Already Poking Fun At New Marriott Loyalty Program

The Marriott Rewards and Starwood Preferred Guest programs are being integrated as we speak, and it sure isn't taking long for Hilton to try and poach elites. I remember Hilton ran an aggressive status match campaign shortly after Marriott's takeover…

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Filed Under: Hilton, Media