Review: Lufthansa Lounge Boston Airport (BOS)

Review: Lufthansa Lounge Boston Airport (BOS)

NAME: Lufthansa Lounge
Airport: BOS
DATE: March 2023
REVIEW RATING:
BEN SAYS: The Lufthansa Lounge Boston is modern with lots of natural light, and has an extensive selection of food and drinks. This is a pretty good outstation lounge.
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To kick off our ski trip in the French Alps, we flew Lufthansa first class from Boston to Munich. In this installment I wanted to review the Lufthansa Lounge Boston, and then in the next installment I’ll review the exclusive first class section of this lounge, which is a treat.

As far as outstation lounges go, the Lufthansa Lounge Boston is quite nice, with lots of natural light, an extensive selection of food, a proper bar, and boarding directly from the lounge.

Lufthansa Lounge Boston location

The Lufthansa Lounge Boston is located airside in Terminal E, near gate E11. Note that all terminals at Boston Logan Airport are connected airside, except Terminal A.

When you clear security at Terminal E, turn left and follow the signage in the direction of gates E9-12.

Direction to Lufthansa Lounge Boston

After a short walk and at the end of the concourse, just turn left, and then on the left you’ll see the elevators and stairs leading to airline clubs. The Lufthansa Lounge is located one level above the concourse, on the fourth floor.

Elevators & stairs to Lufthansa Lounge Boston
Lounge signage at Boston Airport

When you get out of the elevator, you’ll see the entrance to the Lufthansa Lounge straight ahead.

Lufthansa Lounge Boston entrance

Lufthansa Lounge Boston hours

The Lufthansa Lounge Boston is currently open daily from 12:15PM until 9:30PM. This covers not only the Lufthansa Group departures (on Lufthansa and SWISS), but also some of the other international Star Alliance departures from the terminal.

Lufthansa Lounge Boston entry requirements

The Lufthansa Lounge Boston follows Star Alliance lounge access policies, and is a standard Star Alliance business class lounge:

Note that the Lufthansa Lounge Boston doesn’t belong to Priority Pass.

Lufthansa Lounge Boston seating & layout

The Lufthansa Lounge Boston was fully refreshed in 2017, and is roughly 6,400 square feet, with seating for up to 162 guests (that space includes the first class section, which I’ll be covering in a separate post). There are floor-to-ceiling windows throughout most of the lounge, letting in lots of natural light (unfortunately when we visited, it wasn’t exactly the nicest day outside).

The business class section of the lounge is broken up into three main areas. When you enter the lounge, there’s first a TV area, as well as some high-top seating at communal tables.

Lufthansa Lounge Boston seating
Lufthansa Lounge Boston seating

Deeper into the lounge is the bistro and dining area, featuring a bunch of cafe tables, seating anywhere from two to eight people each.

Lufthansa Lounge Boston seating
Lufthansa Lounge Boston seating

Then the last part of the lounge is just a bunch of leather chairs arranged in rows, for those who aren’t looking to watch TV or eat. There are also a few recliner seats by the windows, but they were occupied during my visit, so I couldn’t get a good picture.

Lufthansa Lounge Boston seating

Then along the windows there are a variety of chairs arranged in clusters of four, which of course have the best views.

Lufthansa Lounge Boston seating
Lufthansa Lounge Boston seating

The entrance to the first class section of the lounge is in the back right, and if you’re eligible, you’ll be escorted here upon arrival.

Lufthansa Lounge Boston first class section

As mentioned above, the lounge has great views of the apron throughout.

Lufthansa Lounge Boston views

One other awesome thing about the lounge is that you can board the plane directly from the lounge, which is always a treat. Our flight to Munich was boarding from gate E10, and that was accessible directly from the lounge.

Lufthansa Lounge Boston boarding

Design-wise, this is your typical Lufthansa Lounge, as the airline is very consistent with its branding. I’d say this is one of the nicer outstation lounges out there, though as you’d expect, the lounge does fill up, given that it isn’t huge.

Lufthansa Lounge Boston food & drinks

The Lufthansa Lounge Boston has a self-serve buffet, with a solid selection of hot and cold options.

Lufthansa Lounge Boston buffet

During my visit, food options included salads, finger sandwiches, a variety of bread (including pretzels), soup, four hot dishes, a selection of cheese, and several desserts. In terms of quality, I’d say this was just about on par with British Airways’ pre-flight dining facilities in the United States.

Lufthansa Lounge Boston food
Lufthansa Lounge Boston food
Lufthansa Lounge Boston food
Lufthansa Lounge Boston food
Lufthansa Lounge Boston food
Lufthansa Lounge Boston food
Lufthansa Lounge Boston food
Lufthansa Lounge Boston food
Lufthansa Lounge Boston food

In addition to the food, there was also a fully stocked bar, where bartenders could prepare cocktails. That’s a nice feature, since not all that many lounges have proper cocktails nowadays. There was also a selection of wine, soft drinks, water, and a coffee machine.

Lufthansa Lounge Boston bar
Lufthansa Lounge Boston wine options
Lufthansa Lounge Boston coffee machine
Lufthansa Lounge Boston drinks

Lufthansa Lounge Boston bathrooms

The Lufthansa Lounge Boston bathrooms are located inside the entrance to the lounge and to the left. The men’s room has two sinks, two stalls, and two urinals.

Lufthansa Lounge Boston bathrooms
Lufthansa Lounge Boston bathrooms
Lufthansa Lounge Boston bathrooms

One innovative feature of the lounge is that it has a changing room, which is convenient if you just want a room in which to change your clothes, brush your teeth, etc.

Lufthansa Lounge Boston changing room

The Lufthansa Lounge Boston doesn’t have any showers.

Bottom line

The Lufthansa Lounge Boston is a solid outstation lounge, with modern but sterile design, great views, a good selection of food and drinks, and boarding directly from the lounge. On top of that, I really appreciate how the lounge has a separate area for first class passengers, which you don’t often find at outstation lounges (and which I’ll be covering in the next installment).

I wouldn’t arrive too early to visit this lounge, but it’s also not a bad place to spend time. Just keep in mind that it can get quite crowded prior to the Lufthansa and SWISS departures, given that the lounge isn’t huge.

What do you make of the Lufthansa Lounge Boston?

Conversations (16)
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  1. StillesSchlange (fka neo16287 on FT) Guest

    When I worked as a passenger service agent for LH back in 2007-2009 (great college job!), we all hated getting lounge shifts, not because of the passengers or duties, but because we were embarrassed by the style and quality of the old lounge on level two (this was when the Business and Senator lounges were colocated, before the refurb saw the business class portion move across the hall to the old AF space). We tried...

    When I worked as a passenger service agent for LH back in 2007-2009 (great college job!), we all hated getting lounge shifts, not because of the passengers or duties, but because we were embarrassed by the style and quality of the old lounge on level two (this was when the Business and Senator lounges were colocated, before the refurb saw the business class portion move across the hall to the old AF space). We tried to make the experience as good as possible for our guests, but the quality of the food, the lack of liquor in the Business Lounge, and the lack of windows really grated on the passengers (who could blame them?). The only advantage of this was on days when we had to distribute surveys; the magic word was “suggestions for improvement”. On the upside I got to know a few of our regulars, and even met up with some when I went on vacations in Germany. Again, a great college job, but unfortunately (or maybe fortunately given 2020?) it did not pan out. This new lounge is a massive improvement over its predecessors, and I’m pleased to see that Boston was selected for such an upgrade!

  2. Fed UP Guest

    Once again, your love affair and bias continues for Lufthansa...

    The Lufthansa Lounge Boston is a solid outstation lounge... No its not, the food is unremarkable, even US airlines have better food options than this...

  3. Julia Guest

    So it's a mixed business/senator lounge?

  4. vlcnc Guest

    I'm sorry but those aren't real pretzels!!! For a German airline to have those awful squashed anaemic things even in an outstation is unforgivable - if you can't serve Laugenbrezeln, don't serve it at all!

    1. Never In Doubt Guest

      Always pretzel truthers.

    2. MarkMyWords Guest

      What’s Never In Doubt is that Never In Doubt Trolling continues

    3. YinDaoYan Diamond

      Quite literally nobody cares about the pretzel situation here. This is not a cultural event at the German embassy. It's a friggin' airport lounge in a small city that has no relevance to anybody outside academia.

    4. John Guest

      @vlcnc
      Ukraine is burning.
      Sudan is burning.
      Chicago is burning.
      Hey! These lounge pretzels are fake!! Call the UN Secretary General! Call the Human Rights Commission! Get a CNN crew down here! Waaah...WAAAAH!

  5. Jeff Guest

    “Note that most of the terminals at Boston Logan arent connected airside.”

    This is no longer true. Terminals B, C, and E are now connected airside. Only A does not connect to the others now.

    1. Levi Diamond

      And Delta runs an airside shuttle between A and E.

      It is quite a walk from the Air Canada gates to the end (soon to be middle) of E where the Lufthansa lounge is.

  6. Michael Hines Guest

    You’ve made a slight error: Most of Logan today IS connected airside, at least for the last four years or so. You can walk from the far end of terminal B all the way to the opposite end of terminal E airside. Only terminal A is disconnected airside.

    1. Ben Schlappig OMAAT

      @ Michael Hines -- Thanks! Updating post to reflect that.

    2. Sam Guest

      I got food poisoning at the lounge and read reviews that previously others did too. It spoiled my entire journey from Bos to Mun especially since I was finally getting to try that flight in 1st and had to sleep all the way through. Horrible experience at this lounge. On top of that Lh didn’t do anything about it except send an apology by ways of email. Nicely done LH!

    3. Anonymous Guest

      Did you file a complaint with the local department of health so they can send out an inspector?

    4. Anonymous Guest

      Actually they found violations 3/23

      https://www.cityofboston.gov/isd/health/mfc/History.aspx?args=x8yaP3jeWLU=

      ** 590.004/4-204.115-PF
      Warewashing Machines, Temperature Measuring Devices (Pf)
      Comments: Provide for the 2 high temp dish machines on site
      Fail
      *** 590.004/4-703.11-P
      Hot Water and Chemical-Methods (P)
      Comments: High temp machine 170F rinse / Cycle run 5 times. / Repair to provide 180-194F rinse. Smaller dish machine can be used until main is repaired
      Fail

      Actually they found violations 3/23

      https://www.cityofboston.gov/isd/health/mfc/History.aspx?args=x8yaP3jeWLU=

      ** 590.004/4-204.115-PF
      Warewashing Machines, Temperature Measuring Devices (Pf)
      Comments: Provide for the 2 high temp dish machines on site
      Fail
      *** 590.004/4-703.11-P
      Hot Water and Chemical-Methods (P)
      Comments: High temp machine 170F rinse / Cycle run 5 times. / Repair to provide 180-194F rinse. Smaller dish machine can be used until main is repaired
      Fail

    5. ryan Guest

      You actually might not have got food poisoning there if it spoiled your flight. It takes ~6+ hours for food poisoning to kick in, people often assume that when they get sick it was caused by what they just ate but thats not the case so unless you spent a long time in the lounge before the flight it was probably something else..

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ryan Guest

You actually might not have got food poisoning there if it spoiled your flight. It takes ~6+ hours for food poisoning to kick in, people often assume that when they get sick it was caused by what they just ate but thats not the case so unless you spent a long time in the lounge before the flight it was probably something else..

1
Anonymous Guest

Actually they found violations 3/23 https://www.cityofboston.gov/isd/health/mfc/History.aspx?args=x8yaP3jeWLU= ** 590.004/4-204.115-PF Warewashing Machines, Temperature Measuring Devices (Pf) Comments: Provide for the 2 high temp dish machines on site Fail *** 590.004/4-703.11-P Hot Water and Chemical-Methods (P) Comments: High temp machine 170F rinse / Cycle run 5 times. / Repair to provide 180-194F rinse. Smaller dish machine can be used until main is repaired Fail

1
YinDaoYan Diamond

Quite literally nobody cares about the pretzel situation here. This is not a cultural event at the German embassy. It's a friggin' airport lounge in a small city that has no relevance to anybody outside academia.

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