- Introduction: A Ski Trip In The French Alps
- Review: Lufthansa Lounge Boston Airport (BOS)
- Review: Lufthansa First Class Lounge Boston Airport (BOS)
- Review: Lufthansa First Class Airbus A340-600 (BOS-MUC)
- Review: Lufthansa First Class Lounge Munich Airport (MUC)
- Review: Air Dolomiti Business Class Embraer E195 (MUC-GVA)
- Review: The Woodward Hotel Geneva, Oetker Collection
- Review: Airelles Val d’Isère, France (Perfect!)
- Review: Four Seasons Megeve, France
To kick off our ski trip in the French Alps, we flew Lufthansa first class from Boston to Munich. In this installment I wanted to review the Lufthansa Lounge Boston, and then in the next installment I’ll review the exclusive first class section of this lounge, which is a treat.
As far as outstation lounges go, the Lufthansa Lounge Boston is quite nice, with lots of natural light, an extensive selection of food, a proper bar, and boarding directly from the lounge.
In this post:
Lufthansa Lounge Boston location
The Lufthansa Lounge Boston is located airside in Terminal E, near gate E11. Note that all terminals at Boston Logan Airport are connected airside, except Terminal A.
When you clear security at Terminal E, turn left and follow the signage in the direction of gates E9-12.
After a short walk and at the end of the concourse, just turn left, and then on the left you’ll see the elevators and stairs leading to airline clubs. The Lufthansa Lounge is located one level above the concourse, on the fourth floor.
When you get out of the elevator, you’ll see the entrance to the Lufthansa Lounge straight ahead.
Lufthansa Lounge Boston hours
The Lufthansa Lounge Boston is currently open daily from 12:15PM until 9:30PM. This covers not only the Lufthansa Group departures (on Lufthansa and SWISS), but also some of the other international Star Alliance departures from the terminal.
Lufthansa Lounge Boston entry requirements
The Lufthansa Lounge Boston follows Star Alliance lounge access policies, and is a standard Star Alliance business class lounge:
- The lounge can be accessed by Star Alliance business class passengers, including those on Lufthansa, SWISS, Scandinavian Airlines, TAP Air Portugal, and Turkish Airlines
- The lounge can be accessed by Star Alliance Gold members traveling same day on a Star Alliance flight
- Access to the lounge can be purchased through LoungeBuddy, starting at $49
- Through the Amex Global Lounge Collection, those with the Amex Platinum traveling same day on Lufthansa can use the lounge
Note that the Lufthansa Lounge Boston doesn’t belong to Priority Pass.
Lufthansa Lounge Boston seating & layout
The Lufthansa Lounge Boston was fully refreshed in 2017, and is roughly 6,400 square feet, with seating for up to 162 guests (that space includes the first class section, which I’ll be covering in a separate post). There are floor-to-ceiling windows throughout most of the lounge, letting in lots of natural light (unfortunately when we visited, it wasn’t exactly the nicest day outside).
The business class section of the lounge is broken up into three main areas. When you enter the lounge, there’s first a TV area, as well as some high-top seating at communal tables.
Deeper into the lounge is the bistro and dining area, featuring a bunch of cafe tables, seating anywhere from two to eight people each.
Then the last part of the lounge is just a bunch of leather chairs arranged in rows, for those who aren’t looking to watch TV or eat. There are also a few recliner seats by the windows, but they were occupied during my visit, so I couldn’t get a good picture.
Then along the windows there are a variety of chairs arranged in clusters of four, which of course have the best views.
The entrance to the first class section of the lounge is in the back right, and if you’re eligible, you’ll be escorted here upon arrival.
As mentioned above, the lounge has great views of the apron throughout.
One other awesome thing about the lounge is that you can board the plane directly from the lounge, which is always a treat. Our flight to Munich was boarding from gate E10, and that was accessible directly from the lounge.
Design-wise, this is your typical Lufthansa Lounge, as the airline is very consistent with its branding. I’d say this is one of the nicer outstation lounges out there, though as you’d expect, the lounge does fill up, given that it isn’t huge.
Lufthansa Lounge Boston food & drinks
The Lufthansa Lounge Boston has a self-serve buffet, with a solid selection of hot and cold options.
During my visit, food options included salads, finger sandwiches, a variety of bread (including pretzels), soup, four hot dishes, a selection of cheese, and several desserts. In terms of quality, I’d say this was just about on par with British Airways’ pre-flight dining facilities in the United States.
In addition to the food, there was also a fully stocked bar, where bartenders could prepare cocktails. That’s a nice feature, since not all that many lounges have proper cocktails nowadays. There was also a selection of wine, soft drinks, water, and a coffee machine.
Lufthansa Lounge Boston bathrooms
The Lufthansa Lounge Boston bathrooms are located inside the entrance to the lounge and to the left. The men’s room has two sinks, two stalls, and two urinals.
One innovative feature of the lounge is that it has a changing room, which is convenient if you just want a room in which to change your clothes, brush your teeth, etc.
The Lufthansa Lounge Boston doesn’t have any showers.
Bottom line
The Lufthansa Lounge Boston is a solid outstation lounge, with modern but sterile design, great views, a good selection of food and drinks, and boarding directly from the lounge. On top of that, I really appreciate how the lounge has a separate area for first class passengers, which you don’t often find at outstation lounges (and which I’ll be covering in the next installment).
I wouldn’t arrive too early to visit this lounge, but it’s also not a bad place to spend time. Just keep in mind that it can get quite crowded prior to the Lufthansa and SWISS departures, given that the lounge isn’t huge.
What do you make of the Lufthansa Lounge Boston?
When I worked as a passenger service agent for LH back in 2007-2009 (great college job!), we all hated getting lounge shifts, not because of the passengers or duties, but because we were embarrassed by the style and quality of the old lounge on level two (this was when the Business and Senator lounges were colocated, before the refurb saw the business class portion move across the hall to the old AF space). We tried...
When I worked as a passenger service agent for LH back in 2007-2009 (great college job!), we all hated getting lounge shifts, not because of the passengers or duties, but because we were embarrassed by the style and quality of the old lounge on level two (this was when the Business and Senator lounges were colocated, before the refurb saw the business class portion move across the hall to the old AF space). We tried to make the experience as good as possible for our guests, but the quality of the food, the lack of liquor in the Business Lounge, and the lack of windows really grated on the passengers (who could blame them?). The only advantage of this was on days when we had to distribute surveys; the magic word was “suggestions for improvement”. On the upside I got to know a few of our regulars, and even met up with some when I went on vacations in Germany. Again, a great college job, but unfortunately (or maybe fortunately given 2020?) it did not pan out. This new lounge is a massive improvement over its predecessors, and I’m pleased to see that Boston was selected for such an upgrade!
Once again, your love affair and bias continues for Lufthansa...
The Lufthansa Lounge Boston is a solid outstation lounge... No its not, the food is unremarkable, even US airlines have better food options than this...
So it's a mixed business/senator lounge?
I'm sorry but those aren't real pretzels!!! For a German airline to have those awful squashed anaemic things even in an outstation is unforgivable - if you can't serve Laugenbrezeln, don't serve it at all!
Always pretzel truthers.
What’s Never In Doubt is that Never In Doubt Trolling continues
Quite literally nobody cares about the pretzel situation here. This is not a cultural event at the German embassy. It's a friggin' airport lounge in a small city that has no relevance to anybody outside academia.
@vlcnc
Ukraine is burning.
Sudan is burning.
Chicago is burning.
Hey! These lounge pretzels are fake!! Call the UN Secretary General! Call the Human Rights Commission! Get a CNN crew down here! Waaah...WAAAAH!
“Note that most of the terminals at Boston Logan arent connected airside.”
This is no longer true. Terminals B, C, and E are now connected airside. Only A does not connect to the others now.
And Delta runs an airside shuttle between A and E.
It is quite a walk from the Air Canada gates to the end (soon to be middle) of E where the Lufthansa lounge is.
You’ve made a slight error: Most of Logan today IS connected airside, at least for the last four years or so. You can walk from the far end of terminal B all the way to the opposite end of terminal E airside. Only terminal A is disconnected airside.
@ Michael Hines -- Thanks! Updating post to reflect that.
I got food poisoning at the lounge and read reviews that previously others did too. It spoiled my entire journey from Bos to Mun especially since I was finally getting to try that flight in 1st and had to sleep all the way through. Horrible experience at this lounge. On top of that Lh didn’t do anything about it except send an apology by ways of email. Nicely done LH!
Did you file a complaint with the local department of health so they can send out an inspector?
Actually they found violations 3/23
https://www.cityofboston.gov/isd/health/mfc/History.aspx?args=x8yaP3jeWLU=
** 590.004/4-204.115-PF
Warewashing Machines, Temperature Measuring Devices (Pf)
Comments: Provide for the 2 high temp dish machines on site
Fail
*** 590.004/4-703.11-P
Hot Water and Chemical-Methods (P)
Comments: High temp machine 170F rinse / Cycle run 5 times. / Repair to provide 180-194F rinse. Smaller dish machine can be used until main is repaired
Fail
Actually they found violations 3/23
https://www.cityofboston.gov/isd/health/mfc/History.aspx?args=x8yaP3jeWLU=
** 590.004/4-204.115-PF
Warewashing Machines, Temperature Measuring Devices (Pf)
Comments: Provide for the 2 high temp dish machines on site
Fail
*** 590.004/4-703.11-P
Hot Water and Chemical-Methods (P)
Comments: High temp machine 170F rinse / Cycle run 5 times. / Repair to provide 180-194F rinse. Smaller dish machine can be used until main is repaired
Fail
You actually might not have got food poisoning there if it spoiled your flight. It takes ~6+ hours for food poisoning to kick in, people often assume that when they get sick it was caused by what they just ate but thats not the case so unless you spent a long time in the lounge before the flight it was probably something else..