- Introduction: British Airways Club World London City, InterContinental London Park Lane, and a day of sightseeing in London
- Review: Tampa to New York JFK on Delta in First Class
- Review: New York JFK to London City on British Airways Club World London City
- Review: InterContinental London Park Lane
- Trip Report: A day of sightseeing in London
- Review: London City to New York JFK on British Airways Club World London City with a stop in Shannon
- Review: New York JFK to Tampa on Delta in First Class
Disclaimer: As I mentioned in the introduction post, British Airways comped me this flight. They asked for my honest feedback on the product, which is exactly what I’ll provide. I wouldn’t be doing anyone a favor by giving inaccurate remarks, since I hope my positive comments can reinforce what they are doing well and that my constructive criticism can convince them to improve in some areas.
While part of the lure of this flight is being able to check-in up until 15 minutes before departure, I decided to show up early to observe at what time other passengers actually show up (in other words, do most passengers take advantage of the benefit of being able to check-in up until close to departure, a huge time saver). So I got to London City Airport via the DLR at around 10:45AM. In fairness I thought the flight was actually at noon, but as it turned out it was at 12:30PM. Yeah, I’m so dumb that I didn’t even look at the e-ticket before leaving InterContinental hotel. Oh well, no biggie.
London City Airport DLR station
London City Airport is absolutely tiny. The check-in counters you see in the picture below are all the counters they have. There were a couple of dedicated “Club World London City” counters, where there was no wait.
London City Airport
Club World London City
Ah, New York!
Check-in was speedy and the agent was friendly. I was originally assigned a seat in row six, but asked whether there were any rows that were unoccupied as of now. She said seats 4J and 4K were unoccupied, so I decided to go with 4K, hoping the seat next to me would stay open. The agent indicated that we would be departing from gate 24 and that the gate lounge opens at around 11:05AM.
Once I was checked in I proceeded up the escalator towards security. There were two queues — one for New York and one for everyone else. The service felt almost like the Lufthansa First Class Terminal in Frankfurt for a moment. I got up to the “New York” line, where my boarding pass was checked and I was greeted by a British Airways representative that tried to make small talk.
There was a full set of security personnel working the line, despite it being just me they were screening. The whole security process took maybe a minute, and couldn’t have been friendlier or more efficient.
The airside terminal is quite interesting. It’s filled with restaurants and shops and leather chairs in the center area, but that’s about it. There’s also free Wi-Fi throughout the terminal, which is great.
London City Airport
Shops
If you stay to the right of the terminal there’s a hallway which leads to gates 21-24.
Off to gate 24
Hallway to gate 24…. notice the A318 out the window
Near gate 24 was a “Club World London City” sign and several agents standing around. I realized the lounge wasn’t open yet, but they told me to come back in about ten minutes. I walked around a bit (although there’s not much to do in the terminal), and mostly observed the two Club World London City A318’s that were parked and ready for New York.
Speedbird 001 & Speedbird 003
As I stood near the window I saw our crew walking towards the plane. One of the flight attendants even snapped a picture of the plane, so you know it’s a special flight! I’ve gotta give it to ’em, British Airways has some of the most sophisticated uniforms.
Our crew
After about ten minutes I went back to gate 24, and this time around there were different agents. They indicated the lounge only opened in 15 minutes, at around 11:30AM. Hmmm. The misinformation from the earlier agents is rather frustrating, especially since there’s no other lounge option. I realize it’s only a gate area, but I think it would be nice if they opened the gate area a bit earlier, since I wasn’t the only passenger waiting.
After waiting until almost 11:30AM I went back to the gate. I didn’t realize those were actually security “agents,” as they closely inspected all my travel documents, gave me a full pat down, and meticulously searched my carry-on bags (as they did with everyone). I was then directed down the stairs to the gate lounge.
Gate 24
At the entrance to the gate lounge were two British Airways agent that checked my passport and scanned my boarding pass. The gate lounge is rather decent given that no one is spending more than half an hour there. There are exactly 32 seats (so it’s a tight fit with a full flight) and there’s a bar area with a limited selection of drinks and snacks.
Lounge at gate 24
View of our bird
Variety of international newspapers and magazines
The snack selection consisted of cookies, chips, peanuts, fruit, etc., and the drinks were limited to champagne, red wine, juice, coffee, and water (sparkling and still).
Bar
Snacks
Drinks
Ah, BA001!
Shortly after noon boarding was announced and we were directed towards the door.
Here we go!
British Airways 001, LCY-JFK, A318
Friday, October 30
Depart: 12:30PM
Arrive: 6:15PM
Duration: 9hr45min
Seat 4K (Club World)
The purser, Sandra, was standing at the door checking boarding passes and directed me towards my seat in row four.
Row four
Legroom 4K
The load today was 26/32, so much fuller than the outbound, but boarding was still quick and efficient. Within about ten minutes everyone was aboard and the captain made a welcome announcement, proudly exclaiming our callsign, “Speedbird 001.” He mentioned that our flight time to Shannon would be around an hour, and that there would be a change of pilots there. For those of you not familiar with this new service, the plane refuels in Shannon which would usually be an inconvenience, but they also have a US Customs & Immigration pre-clearance facility, which means you land at JFK as a domestic passenger. Stay tuned for the analysis of that.
Cabin just before departure
At around 12:25PM the door closed, and shortly thereafter the safety demonstration began. Given that London City Airport is so small, we were taxiing on the runway before the safety demonstration finished. We then took off on runway 09.
Here is a video of the takeoff:
The takeoff out of London City Airport is quite fun, even more so than SNA, for those that have flown out of there. Not only is there a short runway, but there’s a very steep initial climb. Fun!
About five minutes after takeoff the fasten seatbelt sign was turned off and the purser distributed the menus, while one of the other flight attendants distributed immigration forms.
View on climb out
The menu read as follows:
Welcome aboard this Club World
London City service to New York.British Airways is proud to be working
in collaboration with Roast to design
and develop your onboard menu today.Roast is a popular restaurant drawing on
the best of Britain’s seasonal produce and
cooking traditions set in a landmark building
in London’s oldest surviving food market,
Borough Market, just by London Bridge.We have created a dynamic food development
team combining the years of inflight catering
experience of British Airways with Roast’s
head cook, Lawrence Keogh.As a British airline passionate about food,
we are delighted to embrace Roast’s food
development philosophy. Using British
ingredients wherever we can, placing
emphasis on the sourcing and provenance
of products, we intend to explore dishes
and recipes that also highlight seasonality.From succulent spit roasts and deeply
flavored puddings cooked over days,
to organically grown salad leaves that have
real taste, British cooking can rightly take
its place on the international stage.We have the great pleasure of taking this
philosophy and bringing it to life for you
to enjoy onboard today.All paper used for menu production is made
from an environmentally friendly source
from sustainable forests.London City – Shannon
Shortly after take off, we will be serving
you an appetiser and drink service on
our short journey to Shannon.Appetiser
Welsh Carmarthen ham with Cox’s
apple potato salad with pea shootShannon – New York
Shortly after take off, whilst we prepare
your lunch order, we will be offering you
a selection of drinks from the bar to
enjoy with your meal.Lunch
Dedham Vale Farm fillet of beef with
Scottish girolles and Madeira sauceBritish corn-fed chicken
cooked in a Somerset cider sauceGrilled sea bass served with
a roasted fennel and caper dressingPenne pasta in a courgette
and aubergine tomato sauce
with chestnut mushrooms
and Berkswell cheeseInverawe smoked salmon and prawns
with new potato and horseradish saladWe apologise if your first choice is not available.
For allergen information, please ask your crew for more details.Dessert and Liqueurs
We will be pleased to offer you
a liqueur to savour with your chosen
dessert option.Eton mess
Cornish Yarg and Cropwell Bishop
Stilton with Bath Oliver and Orkney
oat biscuitsWorking Lunch
If you prefer to eat later whilst you
finish off some work, we will be
happy to serve you a main meal salad
together with your choice of dessert
from the lunch menu.Inverawe smoked salmon and prawns
with new potato and horseradish saladClub Kitchen
After lunch, please help yourself
to a selection of tasty treats including
crisps, chocolates and biscuits
available in the forward galley area
for you to choose from.Drinks are available throughout
the flight.Afternoon Tea
We will be serving a traditional
British afternoon tea service
approximately 1 hour and 30 minutes
before our arrival into New York.Sandwich Selection
Roast beef with horseradish cream
and beetroot chutneySmoked salmon with cream cheese
Mature English farmhouse Cheddar
with tomatoor
Laverstoke Park Buffalo Mozzarella
with roasted figs and Port reductionA selection of plain and sultana
scones served warm with English
preserves and Cornish clotted creamAfternoon Tea cake selection
of coffee éclair and lemon tartDrinks
Tea, ground coffee
or decaffeinated coffeeSelection of herbal teas
includes green tea with jasmine,
peppermint, blackcurrant
and camomile with honey
And here is the wine list:
Wines
Please ask your crew to advise you of the choices
available on today’s service.Champagne Cocktail
Kir Royale
Crème de Cassis gives this cocktail its distinctive taste
Buck’s Fizz
Crisp, dry Champagne and naturally sweet orange juiceChampagne
Heidsieck Monopole Blue Top
Generous nose, with toasty and buttery aromas
Ayala Brut Majeur NV Champagne
Elegant and lively, with delicate fresh and fruity notesWhite
Terra do Gargalo 2007 Monterrei
Intensely flavored with lemon, lime and apple
Marmesa Vineyards Chardonnay 2006, Edna Valley
Appetising and dry, with an aroma of white peaches
Château de Rully 2007, Rully
Lemony, smoky and taut
Arboleda Coastal Sauvignon Blanc 2008
A super-refreshing dry whiteRed
Montes Alpha Syrah 2006
Flavours of spice and blackberries, rounded off
by soft, silky oak tannins
Château Bournac 2005
Pretty and succulent, from an outstanding vintage
La Haute Marone 2007, Gigondas
Essence of spicy Grenache, intense and full-bodied
J. Lohr, Los Osos Merlot 2006, Paso Robles
Scented, rich blend from California’s Central CoastA selection of traditional and modern drinks
to suit all tastesThere will be a complimentary bar available
serving alcoholic beverages and soft drinks.
Menu
So as you can see they just serve drinks and an appetizer on this short flight. The service was rather slow to begin with, as the two flight attendants began to wheel the beverage cart through the cabin, which was quickly followed by the purser, who had the appetizers. The flight attendants were all friendly and professional, although not quite of the caliber of the outbound crew. More to come on that later.
Welsh Carmarthen ham with Cox’s apple potato salad with pea shoot
Before the whole cabin was served we began our (long) initial descent. It was rather bumpy, and about 20 minutes out the captain turned on the seatbelt sign and told us we were going to be 30 minutes early into Shannon. Not sure how we can be 30 minutes early on such a predictably short flight….
The landscape looked beautiful as we approached and I kind of wanted to get off and spend a day or two in Shannon.
Approaching Shannon
It was raining as we made a smooth landing, at which point the flight attendants explained the arrivals procedure. They explained we would have to take all our carry-on bags with us, clear customs, and then would wait in the lounge area until boarding starts. We pulled up next to an Aer Lingus A330.
I was among the first dozen people off the plane and proceeded down a series of long halls containing dozens of banners proudly exclaiming that Shannon has the first US Customs & Immigration pre-clearance facility. Good for them. I was kind of excited to see how it all worked.
Before entering the queue for C&I there was an agent at the door asking anyone with a checked bag to take a seat in the nice waiting area they had set up. Fortunately I didn’t have any checked bags, so I ended up being the first to the immigration desks.
Ah, talk about choices! There were several agents without anything to do, and I carefully made my selection. I went with the first counter where I immediately recognized the agent. She was the same lady that appears in the CNN Business Traveller episode where Richard Quest takes this flight, as she welcomes him to the United States.
I’m pretty sure I made her day (and mine) when I walked up to her and said “you’re famous, you were on CNN Business Traveller.” Her face lit up as she began to chuckle. What followed was the most pleasant conversation I’ve ever had with any immigration officer. Because there were hardly any other people we talked for a good five minutes and discussed how they filmed that show, how nice of a guy Richard Quest is, and how the new pre-clearance immigration was so awesome.
The agents are all American, although this one had a common Irish last name. She mentioned that she was from New York and has lived in Shannon for years and loves it. While the stopover in Shannon is theoretically inconvenient, this agent actually made the stopover fun! No rude US immigration officers, no lines, and no interrogations!
Just past immigration was a small sterile area with a seating area blocked off for Club World London City passengers. There was a tiny duty free shop, but not a whole lot else. There were several British Airways agents standing around to advise us that we would be boarding in about 15 minutes. There is free Wi-Fi at the airport, so it was great to be able to check my email while “crossing” the Atlantic.
Departure monitor
Seating area
To New York!
Sterile area
Within about 15 minutes all the passengers were through immigration and in the waiting area, at which point boarding began.
Gate 8
Once we were aboard we were greeted by the same three flight attendants, who had been busy clearing customs and immigration and tidying up the cabin before crossing the Atlantic. Everyone was settled in within about ten minutes, at which point the door closed. The captain for this segment (a new cockpit crew, as the LCY-SNN pilots lay over in SNN and fly to JFK on the next flight, which happened to be Sunday) came on the PA and welcomed us aboard this “very special service.” He informed us our flight time would be 6hr55min and advised us we would be landing in New York about 45 minutes ahead of schedule, er, “shed-jewel.”
We began our pushback as the purser announced that all safety guidelines from the safety demonstration applied, and reminded us of a few regulations (although didn’t go through the whole safety demo). After a rather long taxi in the rainy weather we made it to our departure runway and rocketed off. Here’s a video of the takeoff:
Minutes after takeoff the seatbelt sign was switched off and the flight attendants sprang into action. The purser started by taking meal orders, although she didn’t address anyone by name. When she came up to me she said “have you chosen your beef?” She laughed as she realized her mistake, but I said “great guess, I’ll go with that please.” That’s also when the two other flight attendants started distributing the media players, which took about 20 minutes. When the purser was finished taking meal orders she distributed amenity kits followed by hot towels.
Hot towels
We’re on our way
View from the window
Amenity kit
Once that was finished the beverage service began. Service was a bit slower on this flight than the outbound due to the rather full load and more service intensive flight. It was probably an hour or so into the flight before I had a drink, which was served with packaged nuts.
Diet Coke and nuts
First a tray with salad was served, which was accompanied by the breadbasket. The salad was tasteful. About midway through the salad the entree was served. I’m not sure if that’s how it’s supposed to be, but it struck me as being a bit sloppy. The beef was delicious, definitely one of the best business class steaks I’ve had.
Salad
Main course
Once the main courses were picked up the dessert trolley was brought through the cabin. I wasn’t really familiar with either option, so I asked the flight attendant for a suggestion. She said the eton mess was “beautiful and lovely,” so I went with that. And yeah, it lived up to her word. Very good. I had coffee with dessert.
Eton mess
By the time the tray was cleared it had been 2.5 hours since departure from Shannon, which strikes me as a long time for a meal service. The flight attendants were efficient, although it seemed like they more than had their hands full.
After lunch I decided to watch a couple of sitcoms and then got started on my trip report. I then reclined into the fully flat position and tried to nap for a while, but the loud guy seated behind me prevented that (due to his excessive laughter) until I reminded him that he wasn’t on a private jet. You can read more about that, erm, situation here.
About 1.5 hours before arrival the pre-arrival meal service began. Everything was on one trolley, and I went with the sandwiches. They tasted fresh, and the clotted cream and scone were great as well (although I restricted myself to one scone).
Sandwiches, tea, and scone with clotted cream
Next up was dessert, which consisted of a coffee éclair and lemon tart. Both were delicious.
Coffee éclair and lemon tart
As the trays were cleared up the captain came on the PA and indicated that we had 40 minutes to go to New York and confirmed that we would still be arriving 45 minutes early. At this point the flight attendants began to collect the entertainment systems and prepare the cabin for landing. I restowed everything I had taken out during the flight, and couldn’t help but smile. Why? Well, I fly international premium cabins into JFK somewhat frequently, and no matter how wonderful the flights are, I can’t help but dread immigration. After being pampered for hours and having everything brought to your seat, it’s tough to get back to reality and race people to immigration, wait in long lines, deal with rude agents, and be interrogated as if I had bad intentions. But there was none of that today, so I couldn’t help but smile. My passport was in my travel wallet and I didn’t have any immigration form to deal with.
After a smooth approach we touched down at JFK and taxied to our gate. We did make it in 45 minutes early, and I was sad to have the experience come to an end on one hand, but on the other hand couldn’t help but proudly walk straight into the terminal instead of queuing for immigration. I was at the AirTrain station exactly five minutes after I exited the plane. Now that’s awesome.
So what’s my conclusion about this service? Well, I think it’s awesome and actually adds value to the market. The main thing I noticed was how proud British Airways employees were of this service. The crew on the way out was one of the best flight crews I’ve had on any airline, while the return crew was exactly what I was expecting (although nothing more). As far as clearing immigration in Shannon goes, otherwise known as “the Shannon shuffle,” I think it’s great. On one hand it’s a pain to get on a transatlantic flight, only to have to get off so quickly. But on the other hand, the rest of my flight was that much more pleasant, knowing I wouldn’t have to deal with long queues and rude agents in New York. I might not feel as great about it if my immigration agent were rude, but having such a gem added to the experience (although I realize this is outside of British Airways’ control).
Thanks again to British Airways for the opportunity to sample the product. If anyone has any questions about the service, feel free to post them here or email me.
I know this review is nearly 10years old but as an aside, Shannon has had US immigration preclearance since 1986 so definitely not a new thing. Customs preclearance came along in 2009.
Shannon has always had a unique relationship with aviation to the US as for many years during the early decades of flying, Shannon was the last chance stopover between Europe and the US for refuelling. In those days, no plane could make it...
I know this review is nearly 10years old but as an aside, Shannon has had US immigration preclearance since 1986 so definitely not a new thing. Customs preclearance came along in 2009.
Shannon has always had a unique relationship with aviation to the US as for many years during the early decades of flying, Shannon was the last chance stopover between Europe and the US for refuelling. In those days, no plane could make it across the Atlantic from Paris or London etc without having to refuel along the way.
Shannon took advantage of its status back in the day and invented airport Duty Free in 1947. Irish coffee was also invented there in the early 40s to cheer up a group of passengers stranded when a Pan Am flying boat couldn’t take off due to bad weather.
I am looking forward to my autumn flight on Speedbird 001. I usually fly BA First into Heathrow, but opted for BA001 on the way back to the States because of the ability to clear US Customs and Immigration at Shannon . The international arrival experience at JFK Terminal 7 is simply chaotic and unpleasant and the chance to avoid it made the LCY - JFK an easy choice for the trip home.
As...
I am looking forward to my autumn flight on Speedbird 001. I usually fly BA First into Heathrow, but opted for BA001 on the way back to the States because of the ability to clear US Customs and Immigration at Shannon . The international arrival experience at JFK Terminal 7 is simply chaotic and unpleasant and the chance to avoid it made the LCY - JFK an easy choice for the trip home.
As an aside, if you travel to Ireland, you also clear US Immigration/Customs at Dublin for flights to the US.
Great report - thanks. Using the service in February for my partner's 40th.
You mention people with checked baggage going to a separate area at Shannon. I assume you reclaimed your baggage and cleared customs the usual way.
Do u know how it is done? Presumeably slick due to the layover.
Talking to a friend who works as crew for BA, the rmour is they want to do more flights from city to the...
Great report - thanks. Using the service in February for my partner's 40th.
You mention people with checked baggage going to a separate area at Shannon. I assume you reclaimed your baggage and cleared customs the usual way.
Do u know how it is done? Presumeably slick due to the layover.
Talking to a friend who works as crew for BA, the rmour is they want to do more flights from city to the states. Boston, Toronto, DC I guess would be favourites. But I see the two constraints as a) only 4 gates at LCY are big enough for the A318 by the look of things and b) there must be a good wait for delivery of new aircraft. I'm not aware any more are ordered.
Ben, I know you didn't have checked bags but would you be able to describe what you saw of the process at Shannon of re-claim, immigration and customs, then re-check? I assume you had to pass through another security screening after USCBP. I use pre-flight immigration and customs clearance before flights from Canada to US and I wish they could be as efficient as your experience.
ed, on November 12th, 2009 at 1:38 pm Said:...
Ben, I know you didn't have checked bags but would you be able to describe what you saw of the process at Shannon of re-claim, immigration and customs, then re-check? I assume you had to pass through another security screening after USCBP. I use pre-flight immigration and customs clearance before flights from Canada to US and I wish they could be as efficient as your experience.
ed, on November 12th, 2009 at 1:38 pm Said: "Any idea why there is immigration at shannon? it seems more logical that they would have something like this in london itself…"
US INS (the predecessor of CBP) opened the facility at SNN many years ago and I believe it was a trial at the request of SNN which needed to give airlines and passengers a reason for using the airport. I have never been there and I have no idea how useful or busy it was before BA started using it.
BA's Westbound flights from LCY need somewhere to refuel because of weight restrictions due to LCY's short runway and proximity to tall buildings and SNN was chosen so that the time spent on the ground could be put to use. Even if it were worth setting up a CBP facility at LCY for 64 pax a day, I doubt there would be space available and part of the attraction of CWLCY is the 15 minute minimum check-in time which wouldn't be possible with pre-clearance.
I remember once, some years ago, clearing US immigration at London Gatwick before a CO flight then, I think, clearing customs upon arrival but since they don't do that any more, I guess it was a trial that wasn't very successful. Unfortunately, I can't remember the experience let alone how well it worked or whether it saved time. The only time I would prefer pre-clearance is if I had a connection to a domestic flight after arriving in the US because it reduces the risk of a mis-connection and removes the inconvenience of another security screen.
I very much agree with Anonymous's dismay and frustration. All of us have to do more to reduce the demand on natural resources, which includes the atmosphere's capacity to absorb CO2 without retaining heat energy. I am sure Lucky knows that large parts of Florida will become waterfront if ice on Antartica and Greenland were to melt.
I travel less than I used to but even so, I try to help a tiny bit by reducing the weight that the plane has to carry. I don't pack anything that I don't really need and I even use the bathroom just before boarding so that the contents of my bladder doesn't have to be lifted six miles into the air. I also take public transport to and from airports because it is so much more efficient than a car which would have to make two journeys just for my one-way. Of course I understand that this is not easy for families, elderly or disabled travellers but business travellers with no baggage should use public transport much more often instead of limousines.
The airline industry can do much more to reduce its impact without making huge sacrifices. If more flights to and from New York's La Guardia were operated by B737/A320 types that have three times as many seats as regional jets, congestion and pollution from planes circling in the air or waiting on the taxiway would be cut significantly. Frequencies between LGA and the big hubs like ORD and ATL could be cut without causing inconvenience to business travellers because they would no longer have to allow extra time for delays. Small aircraft should only be used for infrequent services to small regional airports which would otherwise be disconnected from the airline network.
I hope that one day, business travel will no longer be necessary and people will only fly for really important things like tourism or visiting friends and family.
Thanks again for writing. I doubt I will ever take this flight or use LCY so it's good to read about it.
British Airways, when it works, is excellent for business travellers who are their core market segment and the generator of most of the profits.
IU am not a regular BA user but most of their flight attendants that I have encountered are just like you described, capable and proud of the company they...
Thanks again for writing. I doubt I will ever take this flight or use LCY so it's good to read about it.
British Airways, when it works, is excellent for business travellers who are their core market segment and the generator of most of the profits.
IU am not a regular BA user but most of their flight attendants that I have encountered are just like you described, capable and proud of the company they represent. Which is why it is such a shame that BA's management can be so bad.
BA's previous management has done some great things, such as transforming the soviet style customer care into one of the world's leaders and introducing very useful innovations like beds in first class, sleeper service and arrivals lounges which are now copied across the world.
Which is why I am still amazed that they failed to prepare for things to go wrong when Heathrow's new terminal opened and how they can adopt such a confrontational attitude that caused labor relations to fall to such a low point.
As you have experienced, BA's flight attendants are among the best in the world and are outstanding ambassadors for their employer. They shouldn't be asked to sacrifice so much for management's failures.
I hope that BA can survive the recession and the dispute with their cabin crew. Even those of us who don't fly with them have benefitted from their product development and competitive edge which forces other airlines to raise their standards.
The first day of the service was launched one week after Willie Walsh of British Airways pledge to the United Nations that aviation would deliver deep cuts in carbon emissions.
British Airways have taken a 100 seater aircraft has re-configured for 32 seats in an all business class cabin. Is this environmently friendly?
The New York-bound flight from London City is required to refuel at Shannon Airport because the London City Airport runway...
The first day of the service was launched one week after Willie Walsh of British Airways pledge to the United Nations that aviation would deliver deep cuts in carbon emissions.
British Airways have taken a 100 seater aircraft has re-configured for 32 seats in an all business class cabin. Is this environmently friendly?
The New York-bound flight from London City is required to refuel at Shannon Airport because the London City Airport runway is too short runway to accommodate an A318 with full fuel. This clearly shows that London City Airport is an unfit site for an airport. And if that it not bad enough you have an wasteful landing at Shannon airport.
A Tweet a few weeks ago, stated there were only TWO passengers for one of the services. And it brings into questions wether businessmen give a toss about Climate Change!
First and foremost. That was a most excellent trip report! A complete joy to read!. Having flown on over 100 transatlantic flights. The SNN stop sounds like a dream! Albeit, I fly Virgin "Upper" and CO "BF" over BA!
Problems that BA need to address from your pics! Some table linen would be a must! Its awfully tacky to serve even a drink in an International business class, on just the tray! Take the...
First and foremost. That was a most excellent trip report! A complete joy to read!. Having flown on over 100 transatlantic flights. The SNN stop sounds like a dream! Albeit, I fly Virgin "Upper" and CO "BF" over BA!
Problems that BA need to address from your pics! Some table linen would be a must! Its awfully tacky to serve even a drink in an International business class, on just the tray! Take the sandwiches out of the plastic wrapper! It looked so dreadful!
And of course. Monitor and allow the passengers to finish one course at a time! Quick service, yes. Rushing, NO!
Its interesting to see that the overnight flight was so top notch, while the daytime was a little sloppy to acceptable!
Im sure BA are overall very very happy with your trip report, and even though Im not a fan of the downtrodden "Willie Cheap ass Walsh" new BA standards of subpar luxury. They are on to a good thing.
BA is on a slippery slope. They need to bring the luxury back, before they fall inline with the US carrier standards. Then again, they will be aligning and soon buying AA in the future, soooooo. Maybe they are just aligning their service with AA now
Anyway. Great job! and good luck to BA nonetheless
Ummm, expect VS to arrive in LCY in late 2010!!!!
@ NWAsilvELITE -- LMAO! My nut fetish only applies on US airlines. As much as I hate receiving a pre-packaged bag of nuts in an international premium cabin, it's sadly the norm. Oh well, I guess the rest of the service really makes up for it!
@ Marc -- Wow. Let me try again, in case there was any confusion. I was under the impression that the wifi was only for mobile devices. I didn't...
@ NWAsilvELITE -- LMAO! My nut fetish only applies on US airlines. As much as I hate receiving a pre-packaged bag of nuts in an international premium cabin, it's sadly the norm. Oh well, I guess the rest of the service really makes up for it!
@ Marc -- Wow. Let me try again, in case there was any confusion. I was under the impression that the wifi was only for mobile devices. I didn't have a mobile device. So I tried it with my laptop, and as expected, it didn't work. I'm not sure why I should report that....?
I'm a little surprised at your response about deliberately not discussing Internet because after you "tried to access it on [your] laptop, but it didn’t work (I think it might only be for mobile devices, but I could be wrong). I don’t use my Blackberry when I travel internationally (as I always say, I like being disconnected)," - well, if you're going to give a "report" it might as well be complete. What else did...
I'm a little surprised at your response about deliberately not discussing Internet because after you "tried to access it on [your] laptop, but it didn’t work (I think it might only be for mobile devices, but I could be wrong). I don’t use my Blackberry when I travel internationally (as I always say, I like being disconnected)," - well, if you're going to give a "report" it might as well be complete. What else did you choose to NOT report/comment on because it was not to your liking? Or worse, comped not to?
Ben: Great trip report. Nice to see the inside of one of these birds and get a glimpse of the service BA is offering TATL on an all business flight.
You didn't say anything about the hot nuts (only packaged) and I was just wondering if you stuck the pack under your armpit to warm them up or what? Hope you let an FA know that it was a sin not to serve hot nuts on that kind of flight. I mean.....what are they thinking? ;-)
Hey Lucky!
you should have saved the scone and clotted cream for me :-) Or the crisps!
@ Ed -- That's a great question. I don't really understand how they got that right, but it seems like they're trying to attract carriers to SNN (either as a destination or just to refuel) because of this facility. I assume it's the rather limited nature of the facility that makes it possible (for the time being).
@ bmvaughn -- Hmmm, now that's a toughie!
@ mudba -- As far as I can tell the...
@ Ed -- That's a great question. I don't really understand how they got that right, but it seems like they're trying to attract carriers to SNN (either as a destination or just to refuel) because of this facility. I assume it's the rather limited nature of the facility that makes it possible (for the time being).
@ bmvaughn -- Hmmm, now that's a toughie!
@ mudba -- As far as I can tell the prices are similar to the higher business class fare buckets for JFK-LHR, sometimes maybe a bit higher. Often British Airways offers Club World for $2,000 roundtrip in discounted business class in the off season, so I doubt this flight will be included in that. The normal fares is somewhere around $7,500 as far as I can tell.
I'm sure I could look, but for the non famous bloggers, what does a price on this trip cost compared to lets say C or Y on the JFK-LHR route?
Lucky, great report as always! (I can't believe I've never posted a comment on your blog before!) :-o
@ Nate - Walkers. And they're crisps, not chips. ;-)
Dumb Question, I see the Lay's logo on the chips picture above, but they are obviously not called lay's, do you remember what brand they use over there?
Now the tough question is how you put this in your FlightMemory... LCY-SNN-JFK or LCY-JFK?
Any idea why there is immigration at shannon? it seems more logical that they would have something like this in london itself...
@ Lewis -- I tried to access it on my laptop, but it didn't work (I think it might only be for mobile devices, but I could be wrong). I don't use my Blackberry when I travel internationally (as I always say, I like being disconnected), so I wasn't even going to screw around with that given what the rates would have likely been without an international plan. I was kind of surprised to see that not very many people were using it, at least as far as I could tell.
Lucky,
Interesting you haven't mentioned the onboard internet at any point in the report? Did you try it on your phone or laptop?...
@ Mike -- I was kind of surprised by how early many passengers showed up. When I checked in there were a couple of others checking in, and when the gate lounge opened (an hour before departure), there must have been a dozen of us. The rest were all in the gate lounge probably 30 minutes before departure. So I didn't see too many people cutting it close. I'm sure that as passengers become regulars on this flight, they'll cut it closer and closer.
lucky - when did most pax arrive at LCY? Did many show up right at the 15 minute mark?
Thanks for the kind words, guys! Really appreciate it....
@ Eric -- You're absolutely right, my mistake. The banners read "Europe's first full US preclearance facility."
But --- no warm nuts. Thanks for the report. I can't even track expenses all that well when traveling for pleasure. After a day or two my organizational skills are relaxed and I'm just on vacation. And yet --- thanks to you, we get narrative, pictures, video, menus, and a great deal of information --- a virtual experience. Now if we can get some virtual miles. Thanks.
Is it accurate that Shannon has the first "US Customs & Immigration pre-clearance facility?"
I think that Canada and thesome parts of the Caribbean (and some Mexican ports?) have had US staffs for years doing this pre-clearance. Am I wrong?
Thanks for posting! I love reading your travel reports ! :-)