Receive Alerts If Hotel Awards Become Available

Filed Under: Hotels

I wrote about this free service a couple of years ago, but wanted to write about it once again, as I just scored huge value with it yesterday (and full disclosure — I just find this service to be useful, and don’t even know anyone who works at the company).

The value in “Open Hotel Alert”

As anyone who collects hotel points knows, finding hotel reward nights is typically much easier than finding saver level award flights.

At least in the case of Hilton Honors and World of Hyatt, they have true “no blackout date” policies, where you can redeem points for any standard room that can be booked with cash (meanwhile IHG Rewards Club and Marriott Bonvoy don’t make all standard rooms available as awards).

This really isn’t that restrictive, though I also know that I’ve found myself in countless situations where I wanted to redeem points at a hotel, only to find they didn’t have availability. Maybe they only had premium rooms, or maybe the hotel was sold out completely.

The thing is, award rooms almost always open up closer to the arrival date, as people cancel. You just have to be really persistent.

The good news is that there’s a free site that can help with that. Open Hotel Alert will alert you when a room opens up at a hotel (you can either set it so that it will let you know if any room opens up, or you can set it so it only alerts you if a specific room type opens up).

While this is also intended for revenue stays, for us the best use will probably be on award stay.

Use this to monitor for standard rooms

Say you want to redeem points at the Park Hyatt Paris over a period where a standard room currently isn’t showing — for example, I picked dates where a “1 King Bed Deluxe” is the most basic room type, and that doesn’t qualify as a standard room.

If you wanted to redeem points here you’d need for there to be a 1 Queen Bed or 2 Twin Beds room.

So that’s where Open Hotel Alert can help. You can select the hotel, and then select your check-in and check-out date.

It will display availability for the room types that are available, and will offer to alert you for the room types that aren’t available. If a room isn’t available, click any of the “Alert Me” buttons.

Then you’ll be able to select which room type you want to be alerted about. Just provide your phone number and email address, and they can text and/or email you when that room type opens up.

Use this to monitor for Hyatt suite upgrades

While this is great for standard rooms, it can also be valuable for Hyatt suite upgrades. Globalist members receive four confirmed suite upgrades per year, which can be used to confirm a suite upgrade at the time of booking, assuming it’s available.

Ford and I are headed to the Park Hyatt Kyoto in a few weeks, and we redeemed points for a stay In a standard room. We wanted to confirm a suite upgrade, but no standard suites were available at booking. I set an alert with Open Hotel Alert, and yesterday got an alert that a Park Suite opened for my dates.

I applied a suite upgrade, and now we’re confirmed in a Park Suite. Yay!

This just helped me confirm a suite at the Park Hyatt Kyoto

What is Open Hotel Alert’s business model?

In case you’re wondering how it’s possible that they can do this, they explain their business model on their FAQs page:

This is a wonderful service. How can it be free?

We are able to provide our service at no cost to travelers because we earn a commission when travelers book rooms using our service.

Essentially if you do end up booking a hotel, you can follow their link to booking.com, and then they’ll get a commission.

Unfortunately they won’t be making any money off of those of us who are just trying to find award nights or upgrades.

Bottom line

I wrote about Open Hotel Alert a couple of years ago, and since then, I’d say I’ve probably successfully booked half a dozen awards (either for standard rooms or upgrades) thanks to them.

For example, just recently I’ve used this to find standard room availability at the Park Hyatt Paris, Waldorf Astoria Beverly Hills, Alila Ventana Big Sur, and to confirm a suite upgrade at the Park Hyatt Kyoto.

If you haven’t yet used this site, it’s definitely worth being aware of.

Has anyone used Open Hotel Alert, or a similar site?

Comments
  1. Marriott doesn’t actually guarantee every standard room can be booked with points (unlike SPG) – they guarantee no blackout dates, so *some* standard rooms must be bookable with points on any given day, but it’s possible that hotels could limit the number of points bookings per night. In practice, they’re generally available, but it’s not a requirement.

    I’ve seen this in the past with last-minute bookings when a base room opens up but is not bookable on points (and the policy was confirmed with what I’ve read on FT and what Marriott CS said)

  2. I was trying to book an award with the andaz tokyo for april and for the entire month they won’t let me book any award rooms, so that whole no blackout thing sounds like BS to me. I’m able to see standard rooms on those dates.

  3. @Ron

    I’m not aware of a free site, but an Expertflyer pro subscription will do this for you for a good chunk of Airlines, although not all.

  4. I was thinking why Brian Kelly of TPG is annoying as hell. I don’t know the answer TBH. He obviously got rich but seems white trash and nouveau rich. What do you guys think?

  5. What about IHG? Annoyingly, some hotels do not have award availability for peak dates (while having revenue rooms available). Any suggestion how to create such an alert?

  6. Isn’t TPG / Brian Kelly where Mommy Points was exiled too? Didn’t she get kicked off of Boarding Area?

  7. @Matt:

    It’s because he’s in every. Single. PICTURE in his trip reports/articles – when he even does them anymore – and they’re terrible pictures because that girl does NOT know her angles. And you can only take so many awfully-staged picture holding a champagne flute in JAL F. I think it’s his conspicuous consumption-ness and narcissism that make him very unlikable to a lot of folks. Plus, the blog is pretty terrible these days, too. But he made a ton of money off selling out, so kudos to him for that.

  8. No blackout rule is regularly violated by individual Hyatt properties (I’m looking at you Hyatt Regency Vancouver). Standard rooms show available for cash, but unavailable for points. You call/email Hyatt and they say “yep, not available” and will not help until you provide:
    World of Hyatt’s Terms and Conditions provide the following at Appendix B, II, (b)(1):

    Total BS.

  9. @Matt
    I’m wondering why you are so fixated on TPG that you feel compel to write about it in an article that has nothing to do with him. I mean TPG is tall and has pretty eyes so I get it. 🙂

    Getting back on topic. My concern with services that gets a fee from hotels is that at some point the service provides skewed results because one hotel pays them more than another hotel.

  10. Just tried this but only seemed to list a subset of hotels – some of the main Hilton properties not listed when I searched for Nashville.

  11. Hmm OK turns out that despite it looking like the search only accepted a place name (and then displayed a subset of properties) it does actually allow specific hotel names – ignore me 🙂

  12. I’ve found a “violation” of Hyatt’s no blackout policy when booking an MGM room with points. I want a 2-queen room over a very busy weekend in Las Vegas. The website shows 2-queen available for cash, but only 1-king available for points. I called Hyatt and they claimed 2-queen was sold out.

    Any tips on getting them to honor their policy and let me book a 2-queen?

  13. @Ben – Why would you use the service rather than booking through a channel that would provide elite nights and benefits?

  14. @Matt, I agree 100%. Brian Kelly has to be the most annoying person on the internet. Nothing is worse than when they refer to him as “TPG himself,” like he’s some kind of f*cking royalty. You can make an argument for Sam Chui as well….,

  15. Doesnt work with Hilton Waldorf Maldives. There are scattered standard awards available at 125k points and this tool does not work for differentiating premium off standard award rates.

  16. Thanks. This is definitely worth bookmarking. FYI we just stayed at the Hyatt Regency in Hakone and got a suite upgrade. Worth noting that they are no longer serving buffet breakfast due to the Coronavirus. There was a choice of western or Japanese and choice of eggs. It was substantial and very nice. Not sure what would have happened if you asked for more.

    We are staying at the Park Hyatt in Kyoto in 2 weeks. Suites were available but apparently you can use a suite upgrade with the annual free night certificate for Globalist. I am staying at the Park Hyatt in Sydney in April. Suite upgrades were not available but I will use this tool to set an alert.

  17. Thanks for the tip, Ben. I just got my stay at the Park Hyatt Kyoto upgraded. I’m so looking forward to my upcoming trip to Kyoto and Okinawa.

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