United & Virgin Australia Launch Partnership

United & Virgin Australia Launch Partnership

55

In late 2021 we learned how United would be poaching one of Delta’s partners. We now have concrete dates for when we can expect this partnership to start, so I wanted to provide an updated look at what we can expect.

United & Virgin Australia plan codeshare & reciprocity

As of May 23, 2022, United Airlines and Virgin Australia will be launching a partnership. This partnership will include codeshare flying, giving United customers access to Virgin Australia’s short haul network, and giving Virgin Australia customers access to United’s long haul network (Virgin Australia no longer operates long haul flights).

On top of that, United MileagePlus and Virgin Australia Velocity members can expect the following reciprocal perks:

  • Mileage earning and redemption opportunities
  • Priority check-in, priority boarding, priority baggage handling, priority security clearance, and lounge access

More specifically, United Mileage Plus Premier Gold, Premier Platinum, and Premier 1K members can look forward to the following perks on Virgin Australia:

  • Priority check-in, priority boarding, and priority security clearance where available
  • One additional complimentary checked bag
  • Access to Virgin Australia operated lounges

Here are the United MileagePlus earning rates for travel on Virgin Australia when not ticketed by United (not on 016 ticket stock):

Here are the United MileagePlus earning rates for travel on Virgin Australia when ticketed by United (on 016 ticket stock):

United has long had an impressive route network to Australia. It’s the only US carrier that consistently maintained service to Australia during the pandemic, and the airline also operated more flights to Australia pre-pandemic than any other US airline, despite not having a partner airline there.

Currently United operates daily flights from Los Angeles and San Francisco to Sydney, and it’s expected that flights to Melbourne, as well as the Houston to Sydney service, will resume later in 2022.

Virgin Australia & United have a new partnership

Delta is being dumped in favor of United

What’s significant here is that pre-pandemic, Delta and Virgin Australia had a transpacific joint venture. This was back when Virgin Australia operated long haul flights, so the airline was a great partner to Delta.

However, Virgin Australia entered voluntary administration in 2020, and got new owners. As part of this, Delta and Virgin Australia had suspended their partnership. With Virgin Australia having a new business plan, the airline is focusing on short haul flying.

What’s interesting is that when the Delta and Virgin Australia partnership was suspended, the narrative was that it would be returning. That’s not the case anymore:

  • Virgin Australia will end its partnership with Delta as of June 12, 2022
  • This seems like a big win for Virgin Australia, since United has a much bigger network to Australia than Delta does, so that means more passengers connecting to Virgin Australia flights, and more transpacific flights for Virgin Australia customers to access
  • Delta is now pursuing a partnership with Rex in Australia, though the airline isn’t as big as Virgin Australia; so I guess it’s better than nothing, but it isn’t great

So while American and Qantas are still by far the strongest alliance between the United States and Australia, United is looking a lot more competitive with the new Virgin Australia partnership.

This partnership is great news for United passengers

Bottom line

United and Virgin Australia are launching a new partnership, which is a major development. As of May 23, 2022, the two airlines will introduce a codeshare agreement, reciprocal mileage earning and redemptions, and reciprocal elite perks.

While individually this announcement may not seem like that big of a development, I think the implications are pretty major here. Virgin Australia is dumping Delta for United here, which is logical when you consider the size of United’s network to Australia. It’s not often Delta gets dumped.

What do you make of the new United & Virgin Australia partnership?

Conversations (55)
The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.
Type your response here.

If you'd like to participate in the discussion, please adhere to our commenting guidelines. Anyone can comment, and your email address will not be published. Register to save your unique username and earn special OMAAT reputation perks!

  1. Eric P Centner, SFO Guest

    That's nice!

  2. johny Guest

    what is the best way to get aa business class award flight from los angeles to sydney or melbourne?

  3. Morgan Diamond

    This partnership makes sense

  4. Antonio Guest

    I often fly United for business , so I am glad it makes it more convenient to travel within Australia.

  5. Rose Guest

    I have $3000 in Virgin Aust credits from the Covid shutdown. I wonder if I can use them to fly with American from the US to Australia?

  6. brianna hoffner Diamond

    So how many PQPs would I get for a Virgin-ticketed round trip SYD-MEL in Economy (let’s say W, H, or K)? It'll be nice to have a domestic option for keeping my 1k status…

    1. brianna hoffner Diamond

      I just now noticed that most of the comments on this story are from late last year...

  7. Steven E Guest

    Virgin is welcome to that crap carrier

  8. Simon New Member

    Virgin Australia has now announced a partnership with Qatar, which is not only a big surprise but also doesn't fit the "Star alliance hopeful" narrative.

  9. skimegheath Diamond

    Virgin Australia announced a partnership with Qatar today.

    1. Ss Guest

      Yeah I felt this was much more left field then the UA deal. Thoughts Ben?

  10. Russ Guest

    For those that have actually travelled in all classes and on both United and Delta, this is one hell of a down grade. I am platinum with both Delta and Virgin and Gold with United. United lounges are poor at best, with no showers and crap packaged food (of late). Generally the service with Delta is by far better than United.
    Yes I agree that United has more flights etc and this is a...

    For those that have actually travelled in all classes and on both United and Delta, this is one hell of a down grade. I am platinum with both Delta and Virgin and Gold with United. United lounges are poor at best, with no showers and crap packaged food (of late). Generally the service with Delta is by far better than United.
    Yes I agree that United has more flights etc and this is a good move for United. However, Virgin Australia now seems like a lower cost airline to me with this new partnership.
    I'm hoping the VA will once again fly to/from the USA, so as I don't have to fly United to keep status.

    1. Watson Diamond

      > United lounges are poor at best, with no showers and crap packaged food (of late).

      I guess you've never heard of the Polaris lounge (despite claiming to have traveled UA in J)? Blows SkyClub out of the water. It's easily one of the top J lounges in the world. I've been in worse F lounges, in fact.

  11. Chris Guest

    Great, but I STILL can't use my 'travel credits' from my cancelled long haul flight due to covid, and I can't use them with United either so virgin Australia has my $2,600. They won't refund and the only flight I can use them for is no longer offered. This is not win win for everyone.

  12. Mike Guest

    The only problem with VA’s change to UA - is the UA experience with their transpacific flights is appalling! The cabin crews are the rudest and they behave like they hate their job and want their customers to experience the same. It was a sad day when VA dropped their international routes - they delivered an amazing service and product regardless of your class. UA as a replacement service is like sticking pins in your own eyes.

  13. Bilal Jameel Guest

    this is the good news for everyone..

    1 more reply
  14. Mike C Diamond

    This is an interesting development, as I was looking at joining a Star Alliance FF plan as I diversify my flying options. Might wait and see where VA go with this. Under the old management they had a link with Delta but didn't join Sky Team, so it remains to be seen how they will play it with United. I hope they join as reciprocal elite benefits from SQ/CA should be more complete as an...

    This is an interesting development, as I was looking at joining a Star Alliance FF plan as I diversify my flying options. Might wait and see where VA go with this. Under the old management they had a link with Delta but didn't join Sky Team, so it remains to be seen how they will play it with United. I hope they join as reciprocal elite benefits from SQ/CA should be more complete as an alliance partner than under their current ad hoc partnerships. In the mean time if I fly with either of them I'll rack the points up with VA rather than join a Star program.

    Let the journey begin!

  15. KS Guest

    LOL... How often do we see DL getting dumped? Good for VA, kudos to them! Finally one of them managed to escape DL's trap :-P. I think we may not have to wait long for DL to drop SYD.

    A sad day for VS, AM and LA as they all get dragged in once again into the eternal pit of losses. VA's jump into UA's hands; plus the very fact that DL has to invest in carriers to get a partnership with them goes on to highlight how UA/AA have far more to offer these carriers than DL.

  16. Andy Guest

    Partnerships with SQ, NH, SA, AC and now UA... Star Alliance membership incoming? I know they've consistently ruled out out in the past but perhaps the change of ownership and lack of long haul flying is leading them to reconsider.

    1. Brianair Guest

      Yes, I agree that there is a possibility for Virgin Australia to become Ansett 2.0. The thing is, though, VA stated that they wanted to restructure themselves as not a full-service airline (one that tried to match Qantas) like before, but rather as a JetBlue-style hybrid airline (between the Qantas and Jetstar portions of the market). It's great that VA is partnering with a bunch of full-service airlines in Star Alliance, and it's a step...

      Yes, I agree that there is a possibility for Virgin Australia to become Ansett 2.0. The thing is, though, VA stated that they wanted to restructure themselves as not a full-service airline (one that tried to match Qantas) like before, but rather as a JetBlue-style hybrid airline (between the Qantas and Jetstar portions of the market). It's great that VA is partnering with a bunch of full-service airlines in Star Alliance, and it's a step in the right direction since it helps boost connectivity throughout Oceania overall and gives people more real options besides the red kangaroo, but it isn't really an indicator that they want to join Star. For instance, to compare, JetBlue partners with a bunch of full-service airlines for global connectivity, but they aren't in an alliance, and I can't see them joining one. Same with Westjet. And before they joined Oneworld, which was very recently, Alaska did the same thing (although they are more full-service) for the longest time. These days, the presence of joint ventures and codeshare partnerships seems to be gradually decreasing the value of going as far as joining an alliance.

      (1) Now, I wonder how this would affect Virgin Atlantic, who is in a JV with Delta. Before this, I found it neat how both of the current Virgin airlines partnered with Delta, and I assumed that it wasn't just a coincidence. I thought things would stay that way.

      (2) I can see EVA Air being a great future partner for Virgin Australia. VA is based in Brisbane and EVA Air's only destination in Oceania is Brisbane (due to it having the largest Taiwanese diaspora in the region). While I would love to spot EVA 787s at Sydney or Melbourne on nonstop flights, and it would be cool to give CI some actual competition there, having BR and VA codeshare might make more sense than that if EVA wants access to more of Oceania.

  17. shoeguy Guest

    This makes a lot of sense. DL isn't a major player on US-Australia with a single nonstop from LAX. UA is the biggest of the US3 to Australia with service from San Francisco to Sydney and Melbourne, Los Angeles to Sydney and Melbourne, and Houston to Sydney (all of these when full schedules are operational, which right now are not). UA has very much upped its game in the US-Australia market, having moved away from...

    This makes a lot of sense. DL isn't a major player on US-Australia with a single nonstop from LAX. UA is the biggest of the US3 to Australia with service from San Francisco to Sydney and Melbourne, Los Angeles to Sydney and Melbourne, and Houston to Sydney (all of these when full schedules are operational, which right now are not). UA has very much upped its game in the US-Australia market, having moved away from the 747 and 777 to the 787 to the 787 with a real Polaris cabin, and not the legacy UA/CO seats. I don't think DL will walk away from LAX-SYD (or move it to Seattle and the A350 with it). The DL TPAC network though is going through a massive change and a very different operation from the network inherited through the merger with NW, granted that was very NRT centric, which wasn't needed any longer given the equipment and gateways that permit overflying NRT and more nonstop connectivity. The PVG hub it so badly wanted a few years back with more cooperation through China Eastern is all but unattainable and likely not workable any longer, with a very big reliance on Korean Air now, no Japan partner (DL tried and couldn't wrestle JL out of OW years ago). The TPAC market from the US anyway will take years to recover and DL has very few partners and a much smaller presence than before when all is said and done.

    9 more replies
  18. TM Gold

    While I'm still mourning the loss of VA's long-haul product, as a Delta flyer, this is another blow. I've enjoyed the lounge access and other elite perks that came as a DL Platinum on VA. From VA's perspective though, I can see why they might benefit more from UAs additional flights since they're not flying their own anymore.

    Hopefully, as Australia slowly reopens to the rest of the world, Delta will add either more routes to SYD or pick up BNE or MEL from LAX.

    1 more reply
  19. adam goldstein Guest

    Hoping that this will mean Virgin Australia will join Star Alliance - since Ansett left this world 20 years ago there has not been a Star Alliance link in Australia. VA has a great relationship with SQ so here is hoping

  20. Brianair Guest

    Oh man, that must hurt quite a lot for Delta. In the same way that it hurt for AA when LATAM cut ties with them completely. At least with AA, they had the largest network to Latin/South America on their own metal out of the US3, so it wasn’t as huge of a loss if you think about it, but DL just has that one LAX-SYD as their only route in all of Oceania. I...

    Oh man, that must hurt quite a lot for Delta. In the same way that it hurt for AA when LATAM cut ties with them completely. At least with AA, they had the largest network to Latin/South America on their own metal out of the US3, so it wasn’t as huge of a loss if you think about it, but DL just has that one LAX-SYD as their only route in all of Oceania. I don’t understand why they never tried to launch BNE, MEL, or AKL on their own metal; the A359 seems good enough for any of them. They’re also lagging behind in terms of coverage of the South Pacific island destinations (AS & AA partner with FJ, AA partners with TN, AS recently started partnering with FB, UA flies to Tahiti on their own metal, etc.) and I wish they’d even try something like LAX-RAR on the 763.

    1 more reply
  21. Chase Guest

    Delta's double down today with investments in its own collection of dumpster fire airlines initially had me scratching my head. Now, it makes sense. Well played United, well played.

    1. Jetiquette Guest

      You're saying Virgin Australia isn't a dumpster fire? Yikes..

  22. Phil Guest

    This is a great decision by Virgin. The problem I have with Delta is that they seem way too conservative with their range of destinations compared to United which has a wider range of destinations.

    Pre pandemic Delta only did SYD-LAX while United did SYD-IAH, SYD-LAX, SYD-SFO, MEL-LAX and MEL-SFO

    Hopefully United also looks at a Melbourne-Houston flight as well and perhaps a return to Brisbane?

    I also bet in the light...

    This is a great decision by Virgin. The problem I have with Delta is that they seem way too conservative with their range of destinations compared to United which has a wider range of destinations.

    Pre pandemic Delta only did SYD-LAX while United did SYD-IAH, SYD-LAX, SYD-SFO, MEL-LAX and MEL-SFO

    Hopefully United also looks at a Melbourne-Houston flight as well and perhaps a return to Brisbane?

    I also bet in the light of this Delta won’t be continuing its SYD-LAX flights much longer.

    4 more replies
  23. DK Guest

    I think the big question now is: Will Virgin Australia join Star Alliance? They already have strong partnerships with Singapore, ANA, Air Canada, and now United. But the big stumbling block is Air NZ which has a partnership with Qantas though it used to have a partnership with VA.

    1. Mike C Diamond

      Air New Zealand and Qantas only have a very limited partnership. It only covers the two carriers operating domestic connections for their respective trans-Tasman services. Of course Air NZ could switch back to VA, but QF still has a better domestic network. As the existing Star Alliance member I would expect NZ to be able to maintain its QF link if it chose, and not face a veto from VA if they were to join Star.

  24. R90 Member

    While it’s theoretically possible that Virgin Australia partners with both Delta and United, it seems unlikely, and I’d guess there’s some sort of an exclusivity clause among US airlines

    Not happening. Virgin Australia confirmed the Delta Partnership is ending in early 2022.

    1. Ed Guest

      Not beyond the bounds of possibility. Qantas has connecting services beyond LAX and SFO with American, Alaska and United. Back in the old days I had to fight the corporate travel agent not to get put on united connections on Qantas tickets in the US, where I’d get no miles or SCs or recognition.

      No reason why VA can’t interline or codeshare with both DL and UA

  25. Jim Baround Guest

    I think you mean Delta would approach REX, not United

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Tim Dunn New Member

you do realize that American, Delta and United as well as most global airlines are for-profit enterprises? According to data that each of the big 3 US airlines have filed with the DOT, Delta has made more money flying both the Atlantic and Pacific than either American or United. American hasn't made money flying to Asia in more than 10 years. A list of sexy destinations means nothing if airlines can't make money doing it.

2
Watson Diamond

> United lounges are poor at best, with no showers and crap packaged food (of late). I guess you've never heard of the Polaris lounge (despite claiming to have traveled UA in J)? Blows SkyClub out of the water. It's easily one of the top J lounges in the world. I've been in worse F lounges, in fact.

1
Russ Guest

Total agreement here Mike.

1
Meet Ben Schlappig, OMAAT Founder
5,527,136 Miles Traveled

39,914,500 Words Written

42,354 Posts Published