United MileagePlus Eliminates Award Redeposit Fees

Today United announced some major changes to earning MileagePlus elite status as of 2023. There’s another change that was just revealed, which I wanted to cover in a separate post.

United no longer has award change & redeposit fees

Effective immediately, United MileagePlus has eliminated redeposit fees on MileagePlus award tickets. This means that regardless of your elite status, you can now speculatively lock in award tickets, and then redeposit them at no cost. This applies regardless of whether you’re originating with the United States or abroad.

While United was the first US airline to eliminate change fees on revenue tickets after the start of the pandemic, the airline wasn’t quite as generous with MileagePlus awards. Prior to this latest change, United had a rather complicated policy, based on whether it was 31 or more days before departure, and based on whether travel originated in the United States or not.

Up until now, the airline has allowed award ticket changes at no cost, though award ticket redeposits have cost up to $125 when done within 30 days of departure. There was a trick to get this waived by moving the itinerary further into the future, but that was ultimately an unnecessarily hassle.

Previous United MileagePlus award redeposit fees

United is catching up with American & Delta here

United is very much playing catch up with American and Delta here:

  • American AAdvantage eliminated award change and redeposit fees in November 2020; that was exciting, since AAdvantage is the only one of the “big three” US airline frequent flyer programs that actually has industry-leading award redemption rates in some regions
  • Delta SkyMiles doesn’t charge award ticket change and redeposit fees for tickets originating in North America, except for basic economy tickets; since SkyMiles is more or less a revenue-based frequent flyer program at this point, the policy between cash and award tickets matches, though it’s unfortunate that these fees aren’t waived when originating outside of North America

I’ve found the ability to redeem miles without change fees to be a game-changer, especially with how hard award availability can be to come by. It’s nice to be able to lock in something at the time of booking, and then change it as the departure date approaches.

In the case of United MileagePlus, I’d say this is an especially exciting change, since the two best Star Alliance programs for award redemptions (Air Canada Aeroplan and Avianca LifeMiles) do charge fees for award ticket redeposits. This could be a reason to book through United, even if award fees are higher.

This policy change provides great flexibility

Bottom line

United MileagePlus has eliminated all award change and redeposit fees. While the airline eliminated award change fees in 2020, redeposits within 30 days of departure have cost up to $125 per passenger. I’m happy to see this change, as it means that the biggest frequent flyer programs in the United States all no longer have award redeposit fees, at least under most circumstances.

What do you make of this MileagePlus change?

Conversations (17)
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David Guest

Is there a cap on the number of miles UAL can charge if you change the return ticket on a mileage plus award ticket? Do you have the option to pay an additional fee instead of being assessed additional miles? If so, is there a cap on the fee? Thank you! (trying to get thru to UAL on the phone is hopeless)

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Pedro Guest

Very informative article. Does anyone know what the absolute limit is with United to cancel an award ticket and redeposit miles with no fee? I am travelling to Europe in a few days and there is a possibility that I am not allowed to fly (problem with the passport). if that were the case, could I still redeposit the miles merely two or three hours before the flight or will that be considered a "no show" and I will be charged the $125 fee? Thanks a lot!

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Andre Guest

Does this mean that United also fully refunds the taxes and fees paid upon booking an award ticket if cancelled?

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Tony N Guest

On United's website, it says for flights beginning Jan 2023. Not clear, confused.

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Vic Guest

So Southwest no longer has the advantage it once had for domestic flights when it came to spec or backup bookings with points. Any airline will now do... If I think a flight might be over and they will need vols I book a back up itinerary on another airline just behind it so I can take the bump money and run, even if the flight offered is the the next day!

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