St. Regis Macao Brazenly Cuts Elite Breakfast Benefit

Marriott Bonvoy’s elite breakfast benefit is already complicated enough under normal circumstances. Now it’s getting even more inconsistent, with at least one St. Regis property no longer honoring one of the most valuable elite perks…

St. Regis hotel cuts free breakfast for Platinums and above

As of March 1, 2025, the St. Regis Macao will no longer offer Bonvoy Platinum, Titanium, and Ambassador members, complimentary breakfast. Specifically, complimentary breakfast is typically offered as part of the welcome amenity at St. Regis properties, with other choices being a modest number of points or a local gift.

At this property, members will soon just have the choice of points or a local gift, with no option for complimentary breakfast. However, members will reportedly be given a discount on breakfast.

Here’s how a note on the hotel’s website describes this:

Starting March 1, 2025, welcome gifts for Platinum, Titanium and Ambassador Marriott Bonvoy Elite Members have a choice of bonus points or a local amenity. Platinum and above Elite Members can also enjoy a discounted price for breakfast at the Manor.

St. Regis Macao breakfast change

The FlyerTalk member who noticed this change reports the following:

So I call the hotel and speak with the duty manager, he advised it will be a worldwide change, and St. Regis Macao is the first hotel to put it on trial. The new welcome gift will be 3000 points or local amenity, and also a 20% discount of breakfast. While asking if it will breach the elite benefits guarantee, he advised flexibility will be provided at the starting stage and breakfast will still be honoured if members insist.

Ordinarily the welcome amenity would be 1,000 points, so at least that’s being tripled to 3,000 points. Still, at a valuation of 0.7 cents per point, that’s like $21 worth of points, which is going to be a lot less than most people value breakfast for two people for the duration of the stay.

Unlike what the manager reportedly claimed, Marriott shares that this isn’t in fact a worldwide change, and this is something being done specifically by this hotel.

The St. Regis Macao is cutting elite breakfast

What should we make of this breakfast benefit change?

Let me once again emphasize that Marriott claims this change is specific to this one property as of now, so I have a couple of thoughts on that.

First of all, it’s interesting that Marriott is seemingly fine with individual properties setting their own rules around breakfast, and violating the brand standard. In the past, we’ve seen some newly opened St. Regis properties (like the St. Regis Chicago) try to not offer breakfast, arguing that the restaurant is run by a third party. But to see an existing hotel eliminate the benefit is something that I haven’t seen before.

I’m curious, what makes this property special, in that regard? Is there just such a high percentage of elite members, or why does Marriott think this is okay?

Along those lines, while this isn’t a brand-wide change as of now, I think many of us can’t help but wonder if that’s the direction in which things are headed:

  • Among Marriott luxury brands, St. Regis offers free breakfast for elites, while Ritz-Carlton and EDITION don’t, and that comes down to precedent, as St. Regis is a legacy Starwood brand, and Ritz-Carlton and EDITION are legacy Marriott brands
  • I can’t help but wonder if we’ll see owners of other St. Regis properties try to implement similar changes; after all, once Marriott is fine with one hotel doing this, what is there preventing other hotels from doing the same?
  • I have to imagine that owners of many St. Regis properties are pushing for this change more broadly, pointing to the inconsistency between St. Regis and Ritz-Carlton, despite the brands being of a similar caliber
Will other St. Regis properties try to follow suit?

Bottom line

As of March 2025, the St. Regis Macao will no longer give Platinum members and above the option of selecting complimentary daily breakfast. While Marriott insists this isn’t part of a larger change at the brand, one wonders why this hotel received permission to make such a change, when it’s otherwise a brand standard.

So while this directly impacts those who are staying at this property, otherwise we’ll mark this as “developing.”

What do you make of the St. Regis Macao elite breakfast benefit change?

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Dave Guest

Contents in this article are in line with what we all blatantly see... the constant devaluing of Elite benefits. Marriott is perhaps the worst - constantly and quietly working through this reductionist process. Soon the Elite status will not be worth having. I also have IHG Ambassador status and so far they have been more clear and consistent in their offerings (although they never did give as many benefits as Marriott historically). The take-home message for all of us is to not focus on loyalty any more - just look for the best deal.

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Azamaraal (Diamond) Guest

Why am I a Diamond HH instead of a Bonvoy super star? Free Breakfast! Really nothing else except that most of my travel is outside North America where Diamond really means something. If there was any chance of switching this change is a breaker.

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Pete Guest

St Regis Macau is owned and operated by Las Vegas Sands, founded by the late and lamentable Sheldon Adelson. The company made a $5.17B profit last year, which was a 213% increase over 2023, so the remaining Adelson family would have cleared $2.79B from their 54% stake. Providing free breakfast for Marriott elites seems like a drop in the ocean compared with that, but I guess too much is never enough, even when you're banking more than fifty-three million a week.

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Dwondermeant Guest

Just a lot of noise around the edges thousands of overly entitled pathetic elites who think after their 100 or more nights a year they deserve something like a complimentary breakfast! Or a coffee. Well Bonvoy corporate idiots and greedy hotels they do! Your guests make or break your success

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Kerry Diamond

Ben, thanks for highlighting this case. However, I think a general article on the economics of hotel loyalty programs vs airtight frequent flyer programs would be really interesting now. For all the complaints about airline programs devaluing, there is still a legitimate value case for being loyal to an airline if you live in a hub, and there are still very tangible benefits to achieving elite status. But we know airlines have to do this as the loyalty programs have become the most profitable divisions in most cases. I’d be interested to understand more about why hotel groups just do not care at all. Benefits are so much better and more consistent booking through Amex FHR or Virtuoso, so there seems to be no value proposition to elite status? (Maybe excepting Hyatt Globalist)

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