Singapore Airlines 787 Business Class: Perfection

After flying from Bahrain to Singapore on Gulf Air, I connected to Ho Chi Minh City on Singapore Airlines. This was my first time in Southeast Asia in over three years, and it was oh-so-nice to be back, even if it was just for a few hours at Changi (when I publish the trip report, I’ll also review Singapore Airlines’ new lounge).

I specifically chose my Singapore Airlines flight based on it being operated by a Boeing 787-10. This is Singapore Airlines’ new primary aircraft for regional routes, and it features a different business class product than you’ll find on the long haul fleet. Below are some initial impressions of the experience…

Singapore Airlines’ 787 business class seats

First of all, am I the only one who thinks the 787-10 looks particularly gorgeous in Singapore Airlines’ livery?

Singapore Airlines Boeing 787-10

I was excited to fly this plane since it had a type of business class seat I had never flown before on Singapore Airlines.

The 787-10s (as well as some A350-900s) have the Stelia Aerospace Symphony Business Class Seat. These are in a staggered configuration, though are a bit different than what you’ll find on most airlines with staggered configurations. This product is an upgraded version of the Stelia Aerospace Opal Business Class Seat, which you’ll find on Air Senegal, Aircalin, Turkish Airlines, Vistara, and Uganda Airlines (talk about a fun mix of carriers).

Is this the world’s most impressive business class seat? No, probably not. But I found it to be comfortable, and I actually think I might prefer it to Singapore Airlines’ long haul business class seat (which I’m not particularly fond of).

Singapore Airlines 787 business class cabin
Singapore Airlines 787 business class cabin

I think my one complaint about the seat is that it feels a bit tight around the shoulders. The seat isn’t very wide to begin with, and then there’s a privacy shield of sorts, which makes you feel quite confined.

Singapore Airlines 787 business class seat

Beyond that, though, the seat’s features are excellent. I found the footwell to be a good size, bigger than you’ll find in many other staggered configurations.

Singapore Airlines 787 business class bed
Singapore Airlines 787 business class seat footwell

Furthermore, the seat had some other useful features, like an enclosed storage compartment, a mirror that could be extended out, three charging ports, and more.

Singapore Airlines 787 business class seat storage
Singapore Airlines 787 business class seat mirror

Singapore Airlines’ KrisWorld entertainment system is phenomenal, among the best in the world. The selection is endless, and the system couldn’t be more user friendly. I love how KrisWorld has full seasons of all kinds of TV shows.

As someone who only started White Lotus a few days prior to going on this trip (I know, I’m the last person to see it), I was thrilled when I saw the entire first season available through the entertainment system. It’s just a shame the flight was only 90 minutes long. While I almost never watch fiction shows, this is such an entertaining and mysterious show.

Singapore Airlines 787 business class entertainment

On top of that, Singapore Airlines has complimentary Wi-Fi in business class. What’s not to love?

Singapore Airlines 787 business class free Wi-Fi

Service & amenities on this short flight

Even though this is such a short flight, each business class passenger was given a massive pillow and plush blanket. I wish I had something like this on my much longer Gulf Air flights.

Singapore Airlines business class pillow & blanket

Singapore Airlines also has amenity kits in business class nowadays (which didn’t used to be the case), and even on this short flight there was a kit with some hand lotion, lip balm, and facial mist, from Penhaligon’s.

Singapore Airlines 787 business class amenity kit

There was also a three course meal served on this short flight, all on one tray. This included a starter of marinated smoked salmon and capers, a main of rendang daging, and a dessert of banana cheesecake with butter crumble. Singapore Airlines might also have the most problematically, sinfully delicious bread.

Singapore Airlines 787 business class meal

There was even time to enjoy a cup of coffee after the meal.

Singapore Airlines 787 business class drink

As always on Singapore Airlines, service was excellent. The crew was polite, efficient, and warm. I just love the attention to detail on Singapore Airlines. For example, as they took each meal tray out of the trolley, the flight attendants made sure the logos were facing in the right direction, everything was perfectly spaced, etc.

Bottom line

Flying with Singapore Airlines is such a treat, especially after not having been in Southeast Asia for so long. Singapore’s Boeing 787 product impressed, in terms of the seats, entertainment, complimentary Wi-Fi, bedding, amenity kit, food and drinks, and service.

Singaporeans sure are spoiled with an amazing airline. Southeast Asia and the Middle East really set the bar for short haul business class.

What do you make of Singapore Airlines’ 787 business class?

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Peter Tang Guest

Will be travelling to Perth from Hong Kong with stopover in Singapore soon. Yes, Singapore Airlines business class. My major concern will be, out of the four flights, three will be with Boeing 787 Dreamliner. How about air vents and stuff? After all, I am much sensitive with air ventilation and stuff. Coolness, for me, is a must.

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kb Guest

I was disappointed the first time I flew business in the 787-10 from Perth to Singapore. Having flown before on it's predecessor A330-300, I was excited when they announced the new plane as I had a trip planned soon after the introduction of the 787-10. But almost immediately the excitement faded as the narrow, hard and uncomfortable seat put an end to my notions that this would be a step up in luxury. In flatbed mode it's the most disappointing, almost coffin-like. Two weeks ago, I was reminded of this fact again when I returned on an overnight flight to Perth. Personally, I'd take the soft, wide and dated leather seats of the A330-300 any day. Fortunately Singapore Airlines 5 star service never fails to impress and balances out my seat issues a bit. Just wish they had at least made it a little softer.

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Ekthe Guest

These seats look so much better in TK color scheme(black and gold), but that's not bad either.

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TomCH Guest

I am always surprised about the extremely positive feedbacks about SQ. I have lived in Singapore for several years and find SQ is good but highly overrated. The hard product does not convince me at all, the bed is way to hard, the footrest too narrow and also on the shoulder part it is too narrow. When it comes to service the staff is friendly but not on top of things. Many times they forgot my water, I had to call them again and again. If you have any question out of the standard they are lost. I find staff at LX and of course Qatar and Emirates much more professional and efficient. SQ is definitely a good airline, but given the strong competition in the Middle East they loose their top ranking in my opinion. But obviously they are still good at marketing as still many people praise them…. But as with everything else in live: to each his own!

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Lesley Barlass Guest

Flew from SIN to PER on January 9 on SQ 223 an A350. Possibly the most disappointing Business Class flight EVER. Seats were great but 2 issues with the flight. First, was served a breakfast of a vegetable omelet and veal sausage. The sausage was barely warm and the omelet consisted if a pile over vegetables (mostly green beans) topped by a unseaoned egg omelet remiscent of a Subway breakfast omelet. Breakfast was served around 11 AM. As am on vacation I thought I would enjoy an alcoholic beverage. The cabin crew never asked if I wanted anything so finally at 1 PM I asked for and received a beer. Simply could not believe it as had been told Singapore Air had one of the best Business Class products. With think twice about booking fights with them again.

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