In 2018 we saw Hyatt and Small Luxury Hotels of the World (SLH) launch a partnership, allowing World of Hyatt members to earn and redeem points for stays at SLH properties. In this post I wanted to take a closer look at how exactly this partnership works.
What is the Hyatt & SLH partnership?
Historically one of Hyatt’s biggest weaknesses compared to competitors (Hilton, IHG, Marriott, etc.) has been its smaller footprint. Fortunately this is an area where Hyatt has been improving significantly in recent years.
For one, Hyatt now directly manages over 900 hotels across 20 brands, ranging from Alila to Andaz to Park Hyatt. Hyatt’s own portfolio has grown significantly in recent years, thanks to its acquisition of Two Roads Hospitality.
Hyatt now manages Alila thanks to its Two Roads Hospitality acquisition
Beyond that, Hyatt has developed a marketing partnership with SLH, which gives World of Hyatt members access to a lot more hotels. World of Hyatt members can earn and redeem points, and receive exclusive privileges, when booking these properties through Hyatt.
SLH is a group of roughly 520 boutique hotels. What makes SLH different than the other major hotel groups is that SLH as such doesn’t manage these properties. Rather SLH is essentially a community of independent hotels that don’t have any desire to directly join the major hotel groups.
In other words, SLH has a marketing agreement with these hotels, and now Hyatt has a marketing partnership with SLH.
Which SLH properties participate in the Hyatt partnership?
While SLH has roughly 520 properties, just over 350 of them participate in the World of Hyatt collaboration. SLH properties partnering with World of Hyatt span six continents, and break down as follows:
- 228 properties in Europe
- 65 properties in Asia
- 32 properties in the Caribbean & Latin America
- 17 properties in the United States & Canada
- 11 properties in Africa & the Middle East
- 6 properties in Australia & the Pacific
You can expect that more SLH properties will partner with Hyatt soon, but it’s a process.
Le Refuge de la Traye, an SLH property
Earning World of Hyatt points at SLH properties
The ability to earn World of Hyatt points at SLH properties is quite robust:
- World of Hyatt members earn five base points per USD spent on eligible room revenue with SLH (incidental spending at SLH properties isn’t eligible for points accrual), and those base points count towards lifetime World of Hyatt status
- World of Hyatt members receive their standard elite tier bonuses (10% for Discoverist, 20% for Explorist, and 30% for Globalist)
- World of Hyatt members receive standard elite nights for SLH stays
- World of Hyatt members paying with The World of Hyatt Credit Card (review) receive 4x World of Hyatt points per dollar spent, just as they usually would when staying at a Hyatt
- Stays at SLH properties are eligible for most of Hyatt’s promotions, including Hyatt’s current “Bonus Journeys” promotion
The most important restriction to be aware of is that you can only earn World of Hyatt points at SLH properties if you book through Hyatt booking channels, including the Hyatt website, app, etc.
If you book directly through SLH, or another website, you won’t be eligible to accrue World of Hyatt points.
Arima Hotel, an SLH property
Redeeming Hyatt points at SLH properties
World of Hyatt points can be redeemed at all participating SLH properties. There’s year-round award pricing at these properties, which falls into one of eight categories:
- Category 1: 5,000 points
- Category 2: 8,000 points
- Category 3: 12,000 points
- Category 4: 15,000 points
- Category 5: 20,000 points
- Category 6: 25,000 points
- Category 7: 30,000 points
- Category 8: 40,000 points
A few more things to note:
- Hyatt free night awards (whether Category 1-4 or Category 1-7) can also be redeemed at SLH properties
- When Hyatt is offering a discount on award redemptions (which we typically see every summer), SLH properties are eligible
- While Hyatt-managed properties all fall into Category 1-7, SLH properties also in some cases fall into Category 8 (presumably Hyatt’s cost to reimburse hotels for award stays is higher with SLH than with properties managed directly)
Admittedly up to 40,000 points per night for a redemption is steep, but there are still plenty of properties where this could represent a good deal, compared to my valuation of 1.5 cents per World of Hyatt point.
Relais San Lorenzo, an SLH property
World of Hyatt benefits at SLH properties
SLH properties provide the following on-property benefits for all World of Hyatt members who book through Hyatt channels:
- Complimentary Wi-Fi
- Daily complimentary continental breakfast
- Room upgrade (one category at check-in, if available)
- Early check-in (noon, based upon availability at check-in)
- Late check-out (2:00PM, based upon availability at check-in
- There are no special World of Hyatt elite benefits at SLH properties
- World of Hyatt Globalist members can’t redeem suite upgrade awards at SLH properties
MUSE Saint Tropez, an SLH property
Great use of Chase Ultimate Rewards points
The Hyatt & SLH partnership is of course exciting for those with World of Hyatt points, including those earning points with The World of Hyatt Credit Card. However, this is also useful for those with Chase Ultimate Rewards points, since this is a great way to redeem those points for luxury hotel stays.
Ksar Char-Bagh, an SLH property
Personally I’ve found the World of Hyatt & Small Luxury Hotels of the World collaboration to be extremely useful. This is an incredible opportunity to earn and redeem points at some gorgeous boutique properties that otherwise wouldn’t be accessible through loyalty programs.
This partnership has expanded significantly since first being introduced in 2018, and is now up to 350+ hotels. I find the SLH partnership is particularly useful in Europe, where there are so many charming hotels that are accessible through this.
Here’s to hoping the partnership continues to expand over time.
If you’ve taken advantage of the Hyatt & SLH partnership, what was your experience like?