Hyatt & SLH Partnership: Earn & Redeem Points At 350+ Hotels

Filed Under: Hotels, Hyatt
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In 2018 we saw Hyatt and Small Luxury Hotels of the World (SLH) launch a partnership, allowing World of Hyatt members to earn and redeem points for stays at SLH properties. In this post I wanted to take a closer look at how exactly this partnership works.

What is the Hyatt & SLH partnership?

Historically one of Hyatt’s biggest weaknesses compared to competitors (Hilton, IHG, Marriott, etc.) has been its smaller footprint. Fortunately this is an area where Hyatt has been improving significantly in recent years.

For one, Hyatt now directly manages over 900 hotels across 20 brands, ranging from Alila to Andaz to Park Hyatt. Hyatt’s own portfolio has grown significantly in recent years, thanks to its acquisition of Two Roads Hospitality.

Hyatt now manages Alila thanks to its Two Roads Hospitality acquisition 

Beyond that, Hyatt has developed a marketing partnership with SLH, which gives World of Hyatt members access to a lot more hotels. World of Hyatt members can earn and redeem points, and receive exclusive privileges, when booking these properties through Hyatt.

SLH is a group of roughly 520 boutique hotels. What makes SLH different than the other major hotel groups is that SLH as such doesn’t manage these properties. Rather SLH is essentially a community of independent hotels that don’t have any desire to directly join the major hotel groups.

In other words, SLH has a marketing agreement with these hotels, and now Hyatt has a marketing partnership with SLH.

Which SLH properties participate in the Hyatt partnership?

While SLH has roughly 520 properties, just over 350 of them participate in the World of Hyatt collaboration. SLH properties partnering with World of Hyatt span six continents, and break down as follows:

  • 228 properties in Europe
  • 65 properties in Asia
  • 32 properties in the Caribbean & Latin America
  • 17 properties in the United States & Canada
  • 11 properties in Africa & the Middle East
  • 6 properties in Australia & the Pacific

You can expect that more SLH properties will partner with Hyatt soon, but it’s a process.

Le Refuge de la Traye, an SLH property

Earning World of Hyatt points at SLH properties

The ability to earn World of Hyatt points at SLH properties is quite robust:

The most important restriction to be aware of is that you can only earn World of Hyatt points at SLH properties if you book through Hyatt booking channels, including the Hyatt website, app, etc.

If you book directly through SLH, or another website, you won’t be eligible to accrue World of Hyatt points.

Arima Hotel, an SLH property

Redeeming Hyatt points at SLH properties

World of Hyatt points can be redeemed at all participating SLH properties. There’s year-round award pricing at these properties, which falls into one of eight categories:

  • Category 1: 5,000 points
  • Category 2: 8,000 points
  • Category 3: 12,000 points
  • Category 4: 15,000 points
  • Category 5: 20,000 points
  • Category 6: 25,000 points
  • Category 7: 30,000 points
  • Category 8: 40,000 points

A few more things to note:

  • Hyatt free night awards (whether Category 1-4 or Category 1-7) can also be redeemed at SLH properties
  • When Hyatt is offering a discount on award redemptions (which we typically see every summer), SLH properties are eligible
  • While Hyatt-managed properties all fall into Category 1-7, SLH properties also in some cases fall into Category 8 (presumably Hyatt’s cost to reimburse hotels for award stays is higher with SLH than with properties managed directly)

Admittedly up to 40,000 points per night for a redemption is steep, but there are still plenty of properties where this could represent a good deal, compared to my valuation of 1.5 cents per World of Hyatt point.

Relais San Lorenzo, an SLH property

World of Hyatt benefits at SLH properties

SLH properties provide the following on-property benefits for all World of Hyatt members who book through Hyatt channels:

  • Complimentary Wi-Fi
  • Daily complimentary continental breakfast
  • Room upgrade (one category at check-in, if available)
  • Early check-in (noon, based upon availability at check-in)
  • Late check-out (2:00PM, based upon availability at check-in

Note that:

MUSE Saint Tropez, an SLH property

Great use of Chase Ultimate Rewards points

The Hyatt & SLH partnership is of course exciting for those with World of Hyatt points, including those earning points with the World of Hyatt Credit Card. However, this is also useful for those with Chase Ultimate Rewards points, since this is a great way to redeem those points for luxury hotel stays.

Earn Hyatt points

Ksar Char-Bagh, an SLH property

Bottom line

Personally, I’ve found the World of Hyatt & Small Luxury Hotels of the World collaboration to be extremely useful. This is an incredible opportunity to earn and redeem points at some gorgeous boutique properties that otherwise wouldn’t be accessible through loyalty programs.

Personally, my favorite SLH stay was at Calala Island in Nicaragua, and for that matter, it may have just been my favorite hotel points redemption ever (despite the adventurous journey to get there).

This partnership has expanded significantly since first being introduced in 2018, and is now up to 350+ hotels. I find the SLH partnership is particularly useful in Europe, where there are so many charming hotels that are accessible through this.

Here’s to hoping the partnership continues to expand over time.

If you’ve taken advantage of the Hyatt & SLH partnership, what was your experience like?

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  1. Thanks Ben.

    How does price compare through the Hyatt site (needed to get stay credit and points) vs. through SLH website directly? I thought it was about 10% or more, making the points that you earn, and the benefits you get, on the pricey side.

  2. I had calala booked for February as part of an extended break. Sadly had to cancel as we in Australia will still not be allowed out. One day.

  3. Has there been any update to the eligible hotels or is this just a recycled post? Not trying to sound like a smartass, just genuinely wondering. Thanks!

  4. Price discovery process for SLH properties is quite time consuming, I have found several times HUGE differences for the same property between Hyatt, SLH, hotel site and

    So far I have been unable to book through Hyatt, alternatives were quite better (including the value of Hyatt points).

  5. Thought about booking the Liming in Bequia over New Years. The rate is fully non refundable and SLH properties aren’t covered through the current Hyatt flexibility policies. Enough of a drawback not to book.

  6. Bookings for these hotels via Hyatt are usually double as high if not more. This partnership is a total scam. Just check the prices for Thailand and Bali for comparison.

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