Review: United Club...
 

Review: United Club London Heathrow

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(@travis)
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Joined: 12 years ago
[#5463]
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This was the first time that we had passed through London since the new Queen's Terminal opened and we were curious to see it. I don't remember that much of my last visit to London Heathrow other than the Star Alliance airlines were sharing a common, mostly nondescript lounge that seemed to have few if…

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21 Replies
21 Replies
Diamond
(@tennen)
Joined: 5 years ago

Member
Posts: 259

I've only used the UC's showers, so I didn't know about the bathroom situation. 😮 Definitely poor planning on their part.

Looking forward to your review on the Polaris lounge!


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(@Joanna)
Joined: 12 years ago

Posts: 10

It is very nice lounge. I loved food offerings as well. It was not crowded when we were there.


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(@pj-shizam)
Joined: 5 years ago

Member
Posts: 0

Would I be able to use my day pass I received from Hyatt Diamond renewal to get in even though I'd be flying economy?


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Moderator
(@travis)
Joined: 12 years ago

Member
Posts: 0

PJ: Yes, as nice as it is, this is still a United Club. So this would be a great use of a day pass. Class of service doesn't matter.


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 ms37
(@ms37)
Joined: 5 years ago

Member
Posts: 0

Oh my Gosh! They actually serve food!
This is rare for United.


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 Paul
(@Paul)
Joined: 13 years ago

Posts: 38

Is there a first-class section to this Lounge?


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 Ole
(@Ole)
Joined: 12 years ago

Posts: 97

"small british cans"

That is the size the rest of the world is used to. It's only in the US you have those gigantic cans... 🙂


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(@Saurab)
Joined: 10 years ago

Posts: 2

@Ole, I think he means the cans in the middle section. I've never seen that size of can anywhere except the UK.


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(@solo-traveler)
Joined: 5 years ago

Member
Posts: 0

The first class lounge in Terminal 2 is a bit small. But offers some interesting food options. Lucky for us there were only two flights leaving in the late afternoon so it was not too bad but if it was noon it would probably look more like this.


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(@TheRealBabushka)
Joined: 12 years ago

Posts: 191

Will the LHR United Club be Polarised?


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(@r-hirsch)
Joined: 5 years ago

Member
Posts: 0

can you get in this lounge with a united club day pass?

great review. thanks!


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 Tom
(@Tom)
Joined: 14 years ago

Posts: 109

@saurab, those are mixer cans containing soda water, tonic water etc. Don't want to drown out the alcohol, hence small cans 🙂


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(@thelisztomania)
Joined: 5 years ago

Member
Posts: 64

@R Hirsch

Yep, you can. I did when I was passing thru T2 a couple years ago.


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(@Chris)
Joined: 10 years ago

Posts: 66

In the beginning, you got access with PriorityPass. I managed to get access to T2 (and the lounge) during a 7 hour layover at LHR, eventhough both my incoming and outgoing flights were at T5.

It's a nice lounge, and the breakfast buffet was really good.


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(@turningleft)
Joined: 5 years ago

Member
Posts: 0

Wouldn't you be able to use the shower room just to... use the toilet?


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(@Luke H)
Joined: 10 years ago

Posts: 38

wow, more than just hummus for food! United, let's bring this idea stateside


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(@Travlermb)
Joined: 10 years ago

Posts: 1

Yes, this lounge is VERY nice. Was not crowded when I was there so I probably didn't notice restroom numbers. Bar area is really cool with great view.


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 Paul
Gold
(@paul-4)
Joined: 5 years ago

Member
Posts: 0

For United clubs this is the best. With HKG close behind.


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 J
(@J)
Joined: 10 years ago

Posts: 1

I liked their chicken curry last time with nann and good rice.


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 Amit
(@Amit)
Joined: 10 years ago

Posts: 1

No phitography signs are common around public places for children


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(@Wayed tany)
Joined: 7 years ago

Posts: 1

If flying Polaris on United from Houston to London and then economy on Austrian from London to Vienna, shouldn't I have access to lounges in London and Vienna? Got access to Polaris obviously in Houston, but was denied access to United club in London Heathrow and was told that the remaining legs needed to business as well. However, according to this and United website - should have access in connecting and arriving airports as well. Feel as though was incorrectly turned away... Or am I missing something?


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