How The New DoorDash Chase Sapphire Reserve Perks Work

Filed Under: Chase
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Significant changes have been made to the Chase Sapphire Reserve® Card. The card’s annual fee has increased by $100 (to $550), and the card has new benefits from DoorDash and Lyft.

In a previous post I took an in-depth look at the new Lyft benefits, and in this post I wanted to take a closer look at the new DoorDash benefits, especially as all of these benefits are now live.

New Chase Sapphire Reserve DoorDash benefits

The Chase Sapphire Reserve offers two DoorDash benefits, both of which are limited time — cardmembers get $60 in annual DoorDash credits, and cardmembers also receive a DoorDash Plus membership.

For those of you not familiar with DoorDash, they’re a food delivery service available in over 850 cities in North America, and they deliver from all kinds of restaurants.

Chase has struggled to make money with the Sapphire Reserve (the card is just that lucrative), so they clearly felt an annual fee hike was necessary. Understandably they wanted to add some benefits to take the sting out of this, and I think it’s highly likely that they’re paying very little for this.

Chase has access to a lucrative customer base, and it’s logical other companies would want to provide benefits to those members, even if they’re picking up a majority of the cost.

So, how do the Chase DoorDash benefits work?

Receive $60 annual DoorDash statement credit

The Sapphire Reserve now offers a $60 annual DoorDash credit. Unfortunately this benefit isn’t valid forever, though. You receive a $60 statement credit in 2020 and a $60 statement credit in 2021 — that’s it as of now, as there are no plans to offer this benefit in 2022.

The good news is that this credit is straightforward to use — just charge a DoorDash purchase to your Sapphire Reserve, and you’ll automatically receive a statement credit for the first $60 you spend on the card with DoorDash in a calendar year.

When it comes to the Chase Sapphire Reserve DoorDash statement credit:

  • The statement credit will post to your account the same day as the regular purchase does
  • There’s no registration required
  • You can use the benefit across as many transactions as you need to
  • This credit isn’t broken up by month, or anything, and there aren’t any major hurdles to using this
  • You can’t use the credit to buy DoorDash gift cards, since that’s coded differently

Receive a DoorDash DashPass membership

The Sapphire Reserve now offers a complimentary DoorDash DashPass membership, valid for at least a year. This is a one time benefit for each cardmember, so you can’t take advantage of it multiple times.

DoorDash DashPass ordinarily costs $9.99 per month, so that’s potentially up to a ~$120 value.

How long is the DashPass valid?

This is something that’s causing quite a bit of confusion, so let me clarify:

  • If you register now (or anytime in 2020), the benefit will be valid through December 31, 2021; so if you registered now the benefit would be good for significantly more than a year
  • As long as you activate by December 31, 2021, you’ll get a minimum of a one year DashPass membership

In other words, registering now gets you nearly two years. Meanwhile if you registered anytime in 2021, it would be valid for a year.

What are the perks of DoorDash DashPass?

With DoorDash DashPass, you pay a $0 delivery fee when ordering from thousands of restaurants nationwide. Just place an order totaling at least $12 at a restaurant with a blue checkmark next to it, and you’ll get a $0 delivery fee and reduced service fee. DoorDash claims that this saves you an average of $4-5 per order.

How much do you really save with DashPass?

Let me give a real life example of how much you actually save with DashPass, compared to using DoorDash without it. Say you’re craving three 10 piece McNuggets (or whatever the chef recommends, if they’re out) from your local fine dining establishment.

Before any fees, the total comes out to $19.17.

Ordinarily DashPass would charge sales tax, a 10% service fee (included in the “taxes and fees” total), a delivery fee of $2.99, and then you can add a tip.

If you placed the same order with a DashPass account you would instead just pay the sales tax, a reduced 5% service fee, and then you can add a tip.

On this particular order you’re saving $4. Obviously the savings become more substantial with bigger orders, where the 5% difference in fees can add up.

Generally you can expect that DoorDash will have the same menu pricing as restaurants do directly, so there’s usually no markup there.

Tip: You can also use DoorDash for pick-up

While DoorDash is primarily a delivery service, if you wouldn’t get value out of that or don’t like delivery, you can also use DoorDash to place a pick-up order with many restaurants.

That way you’ll pay fewer fees, and you can still take advantage of the credits.

How do you register for the free DoorDash DashPass membership?

If you’re a new cardmember, start by creating an account with DoorDash. Once you have an account (or if you’re an existing member), go into your DoorDash profile to the “Payment Cards” section. Once there, add the Sapphire Reserve.

At that point you should get a pop-up offering you a free membership, based on the card you have.

If you’re an existing cardmember and have an eligible card linked, simply remove it and re-add it, and you should see this offer.

What DoorDash benefits do authorized users get?

It can be a good value to add authorized users to the Sapphire Reserve. The cost to do so is $75 per authorized user, and then you’ll earn 3x points for their dining and travel spending, and they can also receive a Priority Pass membership.

So, which of these new DoorDash benefits apply to authorized users?

  • The $60 DoorDash statement credits in 2020 and 2021 are per primary account, so while authorized user spending can be reimbursed, you don’t get any additional credits for having authorized users
  • Authorized users do get an additional DashPass, though note that the clock starts when the first person on the account activates their membership (that doesn’t matter if you register in 2020, but does matter if you register in 2021, since the 12 month clock would start)

Tip: take advantage of a DoorDash sign-up bonus

If you’re not yet a DoorDash customer, they have some referral opportunities:

  • Sign up through TopCashback and you’ll get $15 back on your first order
  • Alternatively you can sign up through a referral link and you’ll get $5 back on each of your first four orders (unfortunately the terms prohibit sharing these with people you don’t know)

Is the Chase Sapphire Reserve still worth it?

The Sapphire Reserve was almost universally considered to be worthwhile before the annual fee increase. The card offers:

  • A $300 annual travel credit
  • 3x points on dining and travel
  • A Priority Pass lounge membership
  • Car rental coverage, as well as valuable travel protection
  • The ability to redeem Ultimate Rewards points for 1.5 cents each towards travel purchases

But how does the math change with the annual fee having been increased by $100? That depends on how much you value the new DoorDash and Lyft benefits.

Personally I’ll definitely be coming out ahead in the next year, and I think that’s also the case for anyone who uses DoorDash and/or Lyft with any frequency. The big question is what benefits will be added long term for cardmembers.

I do believe the Sapphire Reserve is still one of the all around best travel rewards cards, assuming you live in a market where you can benefit from these new perks.

Read a full, updated review of the Chase Sapphire Reserve.

Bottom line

Hopefully the above is a useful rundown of the new DoorDash perks being offered with the Sapphire Reserve. While the $100 annual fee hike is a negative, many people will benefit from the DoorDash and Lyft perks, at least in the next couple of years.

The concern is that the annual fee is increasing permanently, but all of the DoorDash and Lyft benefits are only valid through 2022 at the latest. So that will change the math for some people on these cards in the future. My guess is that Chase plans to offer similar types of benefits in the future, since they should get lots of interesting data from these partnerships.

As far as these DoorDash perks go, I’ll certainly get value out of this. Personally I’ve historically ordered through Postmates (out of habit), though I’ll at least be switching some of that to DoorDash.

Heck, I ordered dinner last night through DoorDash, so I took advantage of the DashPass benefits, and the dinner was otherwise covered through the $60 credit.

How much value do you think you’ll get out of the Sapphire Reserve DoorDash benefits?

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Comments
  1. This is useless to those of us who live in the suburbs, own a car, know how to cook and eat healthy. The target audience here must be extremely narrow. This is nothing more than a rate hike disguised as new “benefits.” Chase just killed this card.

  2. hopefully their service is better than Grubhub/Seamless. At least in my area the food was always late and cold so I gave up after a couple of orders. My guess is that they don’t pay enough so they have trouble attracting enough drivers here. But maybe this company is better somehow?

    I’ve also read that these delivery services are usually a bad deal for the restaurants.

  3. Because sending out “Entertainment” coupon books would have cost too much? Seriously. Doordash seems like an OK deal except for those that live in rural areas with no Doordash service. Even the limited opportunities during travel to use Doordash seems like a lot of work to try and get the $100 back. I’d almost rather they just raise the price by $100 and not add arbitrage into it like we are fools.

  4. Is there something up with the email subscription on OMAAT? I didn’t get anything for two days and now I get every post in a separate email rather than the daily summary.

  5. This is a great benefit if you are a 20-something living in a downtown loft apartment. For many (if not most) of us, it’s just $100 more without any benefit.

  6. No value added at all for me. Zero use of this service and no expected use in the future. Perhaps if they offered different options of types of services to choose from the card might be worth keeping. How about a $120/year credit to a cell phone plan? Or $120/year credit for a new iPhone? Or grocery store credit? Free Netflix? Free Disney+? I’d be more interested if they tossed in multiple options like a choice-type award. Automatically assuming everyone is going to use this service and justifying a permanent annual fee increase for a temporary credit to an overpriced service is barely worth keeping anyone happy IMHO.

    I have a huge stash of points so I guess I better get some travel purchased at 1.5 before I downgrade this card. I just don’t see much value in it past the $450 fee. Maybe if they offered additional cards for no cost maybe. But looking less and less attractive now.

  7. At least in my area, the restaurants on DoorDash as compared to Seamless/Grubhub are weak. The $100 increase is a dealbreaker for me, no matter how many extra points I might earn with Lyft. (I don’t use car service *that* often, unlikely to offset.) Too bad, I loved this card!

  8. Donna,

    Yes, Chase just killed this card. There is nothing of value for the 40% hike in the effective fee except for fringe services that only a small segment of society uses.

    But then CSR was always planned as a lost-leader to suck you into the Chase eco-system. Now Chase are hoping we are all too lazy and inert to close our account. But then with signon bonuses we all have a big incentive to change anyway.

    Luckily I had just renewed and so have 11 more months before I close this card. Most of the value I ever got from it was the original 100K signon bonus.

  9. I don’t use food delivery services (food is always cold) and I don’t use Lyft (Why would I get in a stranger’s car with unknown insurance coverage???). Soon I won’t be using my Saphire Reserve card either. I will drop down to Saphire Preferred instead. I haven’t been able to use the Priority Pass lounges much anyway.

  10. And there’s the problem with delivery services. A 10-piece McNuggets meal is $6.49 plus tax in-store, under $7 total. That’s quite an up charge to feed your McDonald’s craving, even with the DashPass benefits.

    I’ll be using my $60 credit (not at McDonald’s), and that’s about it.

  11. Oh forget it, just realized that was three 10-piece meals. That’s not nearly as bad.

    I see Chase doing a lot more of these brand partnerships going forward, in part to justify the AF increase. But they’ll also monetize those partnerships (I.e., how much is DoorDash paying for this?), which should help make the card profitable. I’ll hang onto the card for now, but in a wait and see more over what else they come up with.

  12. @Dan
    Again, this was an order for three (3) ten-piece McNuggest meals. 3*$6.49 is $19.47, which is actually more than Lucky’s sample order came to before tax and service charges.

    Also, I’m certainly not arguing that everyone will find these benefits valuable, but food delivery/takeout (you can use DoorDash for pickup as well as delivery) is not exactly a niche market despite all the comments about millennials in downtown lofts. I’ll admit, I live in a city now, but even when I lived in a suburb, we got takeout at least a few times a year, which would have been plenty to use the $60. The Lyft benefit is certainly more useful to people in major cities, especially those who don’t own cars. But if you travel with any frequency (as presumably most people who got a credit card focused on travel rewards do), you would definitely get some value from it. It takes less than $200/year of Lyft spending in a year to get the $40 in savings/rewards necessary to cover the price increase, assuming you use the Doordash benefit (and again, getting takeout/delivery 2 or 3 times per year is pretty normal – 68% of Americans get it at least once a month per https://www.statista.com/statistics/319662/frequency-of-ordering-food-for-takeout-or-delivery-us/).

  13. @Dan except when you consider a 20 pc McNuggets is $5 in most areas. Ordering McDonald’s for delivery just doesn’t make sense.

    Even with the reduced fees, if you tip 10-15% (in the above examples, 15%), and have a 5% service fee… you’re paying 15-20% for delivery. Same as sit-down…

  14. Cant beleive people are complaining about $60 in free food! So with this benefit and my $300 travel credit, the fee this year is $40. Without adding the value of mu priority pass membership and the lyft addition.

    So the CSR is a travel card, yet so many are bitching that they dont have doordash or use lyft in their rural areas? WTF do you not travel??? This is a travel card! If you travel you know how great $60 doordash credit is and Lyft discounts.

    I dont know how many times I travelled domestically, took a lyft to my hotel, got in about 9pm and used doordash to deliver a nice meal to my hotel room. Do this everytime I travel.

    I guess those who dont see any value most likely dont travel, and should consider another card. Seriously wtf! Lol.

    So $300 travel credit.. $60 food door dash credit, Lyft membership, lyft discounts, PP membership ( I use internationally about 10x+ a year) 5th night free at hotel, 1.5x UR, great travel insurance (medical and trip), 3x points on all travel and dinner and people are complaining.. hahaha.

  15. Increasing the annual fee by $100 and adding CSR DoorDash and Lyft “benefits” is akin to a mandatory resort fee. Let’s be honest – this is a way to increase revenue, just like hotels use the resort fee.

  16. Sigh. People are not good readers.

    Three 10 piece nuggets. 30 nuggets. My lord.

    If you are rural then I guess you don’t want a Sapphire Reserve. I mean gee. If you don’t travel al or 450 is a lot isn’t it? Maybe not every card fits every person. We can all survive without every card.

  17. i love what Lucky wrote about “fine dining establishment” that is McD…

    Seriously, all the restaurants I saw in my area are fast food places – they are neither tasty meals nor healthy meals. I cannot imagine majority of CSR holders enjoy fast foods. The only times we eat fast foods are during road trips and those are pretty much what being available. We also dont ever use food delivery service because 1) it takes much longer than we call in the order and then go pick up ourselves. 2) The surcharges added, from service fee to delivery fee to tips, often added 20% or more to the actual bill, for a perceived convenience. While the Chase benefits would offset the delivery fee and reduced the service fee, it does not change the fact that it is still more expensive than either eat at the establishment or pick up the foods yourself – especially those places that quoted 35 to 45 min delivery time, are all within 5 to 10min drive from home!

    The disguised benefits do not cost Chase much because

    1) both DoorDash the new comer, and Lyft are most likely footing a good portion of the bill in exchange for being sent customers their ways.

    2) the Breakage of such benefits is very high, comparing the always used up Travel Credit (which forced Chase to make change after change to the point now it does not earn pts, so a $15 devaluation in the form of former 3x $300 x1.5 earning of UR pts to now a big fat zero)

    It would be interesting to see if Chase would finally give out retention offers on CSR when AMEX readily gives out retention offers on both Plat and Gold.

  18. @ Sean
    I live in a very urban area but I dont see any value in the Door Dash “benefits” when all the restaurants I see on their site for my area, are 95% fast foods with 35 to 45 min delivery time.

    You may be craving for 30 pcs of McD artificial chicken nuggets (they are made with reform meats in case you are not aware of), I and probably many other CSR holders have not set foot in a fast food restaurant for fine dining for ages other than out of necessity such as on a road trip on the highways…

    The assumption of people who live at rural areas do not travel cannot be more ignorant and absurd. My SIL lives in a tiny town in Iowa, next to a cattle farm, seriously. They probably have gone to Thailand if not every year but every 1.5 year in the past decade, plus TATL cruises, European trips pre or post cruises, other Asian trips, and shuttle back and forth between LAX and Iowa to visit their kids…

  19. @Tee

    For those who always travel internationally, these “benefits” hardly offer any value.

    FYI, when we check in hotel late in the evening, we check out hotel’s own restaurants, or the room service menu because guess what, most hotels we stay at, are Full Service hotels. We dont feed ourselves with ordered in food deliveries when there are options available right at the hotel itself.

    The comments about people who live in rural areas do not travel or if you travel you must be able to use / or always use, these “benefits” cannot be more narrow-minded in a very diverse world.

    To be fair, if Door Dash have offerings that are in BETTER restaurants, even the so-called Casual Dining, instead of concentrating in the cheapo Fast Foods, that might be a good benefit to have. As of now, the restaurants are just pathetic, at least in my Very Urban area, not too far from where Lucky currently calls it home.

  20. “there are no plans to offer this benefit in 2022.”

    So many people seem hung up on this part in comments across many posts/blogs. Renewal should be an annual decision. If you see value for the immediate 12 months, carry on renewing!

    I suspect Chase didn’t want to commit too long. But I am certain even if Doordash goes away there will be forced to partner with someone else to justify the overall annual fee.

  21. Great addition! These perks are easily worth $250+ annually. Hopefully the priority pass lounges thin out too since all of you are cancelling!

    If $100 a year Increase is such a deal breaker you should probably stick to a card with no annual fee!

  22. Doordash is trash they treat employees or ‘contractors’ horribly. Don’t lower your standards to this. Do better.

  23. Have to be very careful with doordash. I tried to use the new dash pass at Cracker Barrel and had a 100% upcharge compared to picking up the same order ($32 vs $64). The worst part is that it was hidden in the inflated prices as opposed to seeing extra fees. Every item in the order had a $5-$8 upcharge, then fees, then tip, for a total 100% upcharge. It seems like an incredible scam to me. Will just use the credit and let it rot.

  24. Looking ahead to 12/31/21…when/if the DoorDash $60 annual credit and the Dash Pass fall off…presumably CSR holders would them begin being charged $9.99/mo for the Dash Pass without notification (which I’m sure we will receive via BoardingArea posts) from Chase. Will we simply need to delete the CSR from our DoorDash accounts to ensure we aren’t automatically debited $9.99 for January, 2022?

  25. @miafll

    You’re missing the point… I always stay at Marriott hotels, and many times the places to eat in the hotel offer very little healthy options, or are closed. My travel is about 75 international and 25% domestic and every domestic city that I stayed had many doordash options, healthy included.

    Again, if you are getting free $60 a year in food credit with doordash, dont you think u would explore that option at least a few times a year vs eating at your “full service hotel”. Rethink your card. CSR May not be right for you and your full service hotels

  26. I tried to sign up for door dash with my CSR card and all I got was 30 days free delivery-not another word. What gives?

  27. Have now realized that it makes sense to keep my CSR until August 2021. Miami has some solid options on DoorDash and $120 in credit between now and then washes out the $100 annual fee increase. This doesn’t even factor in the minor Lyft benefits.

    Looks like Chase has got me for 18 more months at least. We’ll see what (if any) changes are made before that original/early sign-up folks “deadline” of August 2021.

  28. DoorDash recently acquired Caviar which has amazing restaurant selection in SF – a great addition to the Chase Sapphire Reserve! Also it looks like the Sapphire Preferred gets the same DashPass offer through end of 2021 (albeit without the $60 credits)

  29. Lucky, thanks for explaining this new benefit. Now I see it’s a $60 credit on the entire Doordash charge, not just the delivery fee and not just on their annual membership. It was a bit confusing since there’s an annual membership (which appears to be optional), and then an annual credit as well.

    Most restaurants near me offer both UberEats and Doordash so I’ll give Doordash a try. For those worried about food arriving cold, just order something that is cold to start with, like a sandwich or salad.

  30. I’ll be dropping the CSR at my renewal. The new features do nothing for me, so will look at moving on. If it was something like free streaming or airline credit or anything else I’d stay but delivery service and Lyft is worthless to me.

  31. To all the DoorDash newbies—there are many restaurants that you can pickup items yourself (for example our favorite pizza place offers ‘pickup’ or ‘delivery’ as an option during the checkout process)—save the delivery fee and bank a couple of free meals for pickup courtesy of Chase—pickup the meal yourself just like you used to do!

    Also works for UberEats…..

    For many restaurants–especially mom&pop/local spots–the DoorDash or UberEats interface is simply an easy way to order food for pickup without having to use the phone (where orders can be misinterpreted or details missed….i.e. “I didn’t hear you say ‘no cheese’ “…”umm…yes, I did…several times.”….)….by using one of these services with a discount from your credit card of choice, you’re likely getting the order right and often save a few bucks.

  32. It’s amusing seeing people suggest that ride sharing and food delivery are niche products. For the high-spending urban 25-40 year olds Chase is interested in building new long term banking relationships with, these are huge spend categories. These are the type of people who never bought premium credit cards before the CSR who Chase doesn’t want to lose to a price hike.

  33. @Donna sez: “This is useless to those of us who live in the suburbs, own a car, know how to cook and eat healthy.”

    Come on people. You are overthinking this and, in the process, looking a gift horse in the mouth. If YOU “live in the suburbs, own a car, know how to cook and eat healthy”, then you can bet that Chase did not develop these DoorDash/Lyft benefits, which BTW are nicely paired, for YOU. The CSR is a TRAVEL reward card. If you do not travel much then the CSR isn’t the right card for you, as it couldn’t compete with what you get within the comfort of your suburb!

    In fact, poster @Tee Ayo got EXACTLY right what Chase’s thinking or motivation was in developing these paired benefits:

    “So the CSR is a travel card, yet so many are bitching that they dont have doordash or use lyft in their rural areas? WTF do you not travel??? This is a travel card! If you travel you know how great $60 doordash credit is and Lyft discounts.

    I dont know how many times I travelled domestically, took a lyft to my hotel, got in about 9pm and used doordash to deliver a nice meal to my hotel room. Do this everytime I travel.

    I guess those who dont see any value most likely dont travel, and should consider another card. Seriously wtf! Lol.”

    Amen!

  34. What I loved about the CSR was the simplicity and easiness to use the $300 travel credit, unlike AMEX which forces you to use certain services you might not need in order to take advantage of all those credits. But now Chase decided to borrow those ugly tactics used by AMEX and offer credit for services that many find useless. If they wanted to add benefit with some real value, they would have added $60 credit for dining at ANY restaurant.
    For me the value of the $60 Door Dash credit is no more than $40. With $40 I could eat where I want, and earn points on the $40, while with the $60 credit I might order some food I don’t care for, use the services of an overpriced lousy delivery company, and earn no points.
    The $300 travel credit has a real value of about $285 since we no longer earn points on the $300. ($300 with no points earned is about the same as $285 cash while earning points)

  35. I wonder what the “chef” would recommend if they were sold out of McNuggets.

    Scratch that, I’m afraid to find out.

  36. Okay, I have read this entire article and everyone’s comments. I work for doordash, unfortunately. As far as the doordash delivery fee, doordash made national news for keeping our tips. Since then, they have changed the way they pay us. They have now lowered our base pay and are bragging that they are giving us 100% of our tips. 98% of the time when anyone orders from a fast food restaurant, they never give a tip. Also, from my experience, other delivery companies deliver from more restaurants than doordash does. As far as receiving cold food, I am always at the restaurant on time, as doordash tells me when to be there and we have to leave immediately and head for the restaurant, and I always go directly to the customer. It’s not my fault when the restaurant holds me up. I was at Popeye’s for 30 minutes the other day waiting for an order. Doordash also doubles up and triples up orders. In other words, they will give me up to three or four orders to pick up and deliver at one time, therefore, someone’s food is going to be cold if not all of theirs. This is so unfair to the customer, but it’s all about money for doordash. Finally, we have ratings and when the food is delivered late, which is always due to the restaurant holding me up, naturally the customer gives me a bad rating. Although I let doordash know about the problem, they still let my rating go down. Where I normally would have gotten about $6. 50 to go a couple of miles with a McDonald’s delivery before they made national news, I have now been offered from $2. 50 to $4 to take that same delivery and they brag that they give us one hundred percent of our tip. People don’t tip on McDonald’s orders! I know some of you good people do tip and I thank you. I just wanted you to hear my opinion from a doordashers side.

  37. What lazy bone heads pay $10 in fees to get $10 worth of food delivered. Have people become that dumb? In being very serious. It’s such a shame to see how wasteful people are. I travel 200 days per year and never once have I found myself in the situation where I need to waste so much money on any of these services.

  38. Can you talk about the hotel benefits and how to use it? I am not talking about using points to rent a room, but there was something about a hotel but couldn’t figure out how to use it.

  39. Here’s when I use food delivery:
    – At home alone with small children. It’s a big process to get them dressed, up, and out.
    – Working from home, and the issue is time. I can cook, and I can pick up food, but I can also be doing work during that time and earning money instead.

  40. What about the Dasher. What do we get. (Less pay for delivery?). I’m a Dasher and I’ve noticed the more they’save customer money, the less they pay us for delivery. Which sucks majorly. #DOBETTERFORTHEWORKERSALSO

  41. @Dasher
    I don’t get any tips at my job either, and I’m not complaining because I love what I do, and I would never switch jobs.
    I assume you became a dasher because delivering Mcnuggets to cheap people who don’t like to tip gives you joy and happiness. If that’s not the case, you are welcome to find another job.

  42. Miami 305, I presume your job that does not come with tips pays somewhat better than delivering takeout. There is nothing wrong with taking issue with unfair employer practices, and “just get another job” is not the answer.

  43. Dashers, I’m gonna try not to be as blunt / mean as Miami 305, but… frankly, why *DO* you stay in this job? It seems like Doordash treats you like crap (and has treated you like crap for a long time). Do the benefits still outweigh this? Or is it difficult for you to find another job that’s better than what Doordash offers? Honestly curious!

  44. @Tee

    These are the only domestic airports we needed overnight stay for connecting flights the next day in 2019 –

    JFK and IAH.

    Find me some “healthy options” from any of the food delivery platforms that can offer better foods / convenience then the onsite hotel facilities.

    At IAH Marriott there is a 24 hours M Club plus quick meals at the Bar, incl salads and small bites. M Club is actually free access to Marriott elites. I am sure you may have used Marriott lounges in your 75% international and 25% domestic travel claiming you stay at Marriott all the time.

    JFK we had our dinner at Bobby Van as the Chase PP card benefit before heading to our hotel for the night.

    Why should I order some foods delivered to our hotel when there is the Bobby Van right at the terminal and we got $56 credit on our bill before giving tips to the server, for a full, sit down, very healthy meal if you choose the multiple types of dinner salads? FYI., the Harry Salad is wonderful with big shrimps and chunks of avocado.

    Indeed, CSR is a travel card, for actual travels that is. Flights, Hotels, Trains, Cruises, Ferries, etc etc etc all are good travel expenses. Delivery foods are just gimmick benefits especially it is restricted to use a particular platform which has limited, very limited in my area, options of the restaurants.

    As someone said in his comment, that offer a $60 or even a $40 credit at ANY eateries as a statement credit, would be a far more meaningful benefit to majority of cardholders.

    The $9.99 / month pass is no more than just a gimmick that Door Dash made a deal to Chase so to promote its service above other players in the field, when Chase is jostling for a lead underwriter position with the possible IPO down the road, if that happens.

  45. not a fan of door dash. I used it a lot when I was on a TDY. I don’t like that you can only tip before you get your food. One time I tipped and the girl showed up late, wouldn’t take the food up to my room, and was just useless. I tried to write doordash to cancel my tip, but impossible. Since then, have used it maybe once…

  46. The core of this blog is that this $550 credit card lets you pay $24 instead of $28 – for a fu’in McNuggets meal! Awesome.

  47. To make the $60 credit go further, just pick up your meal instead of having it delivered to avoid all the fees. Simple. This benefit would allow me to have around 6 free meals in 2020 and 2021.

  48. As a head’s up (another user mentioned this), Chase told me in a phone call they are having big issues making this work for everyone.

    I have tried absolutely everything to tie my accounts and DoorDash will not offer me anything besides the free one month trial of DashPass all users get.

    Chase told me to “call back on Friday” and that they are aware some users are having issues. Just in case anyone else is having problems.

  49. I’ve tried unsuccessfully to sign up for this for over a week now. This is a scam and Chase doesn’t know how to resolve it. They endlessly promise to call me back with a resolution…yet never call back.

  50. If your CSR fee doesn’t but for a few months, could we just use the DoorDash $60 credit now, then downgrade the CSR to a no-fee Chase card before the fee hits? Is there a clawback of the $60?

  51. @Lucky, what’s the breakeven point for people who won’t/can’t use the new benefits?

    Also, will the DashPass and/or Lyft Pink membership remain active if the CSR is downgraded before the new annual fee hits?

  52. Tried Doordash for the first time last night, which is I guess the point of this partnership. Food was quite cold by the time it arrived but the service was reasonably fast and friendly. I liked that I could see where the Dasher was on the app. I expected the cold food issue and tried to order stuff that would reheat well. I think in the future I’ll give this a shot with foods that are supposed to be cold, like Sushi or sandwiches.

    I discount the $60 to $40 or so mainly due to the discovery process of finding food and restaurants that deliver well, but this perk isn’t worthless.

  53. If you can’t use Doordash one time for $60 in an entire year – pick the best case that is closest to what you value at $60, then you are not trying. And then for $40 more, if you don’t want the Sapphire Reserve, that was the best card ever at $450 but terrible at $490, then cancel.

  54. @Dasher1: “As far as the doordash delivery fee, doordash made national news for keeping our tips. Since then, they have changed the way they pay us. They have now lowered our base pay and are bragging that they are giving us 100% of our tips.”

    The problem, though, was that under the old pay model, Doordash wasn’t keeping tips – they were using tips (along with the base pay) to subsidize a minimum payout for each delivery. The drivers who didn’t understand the difference (the ones who complained the loudest) ended up getting the pay structure changed to something that is far, far worse for the driver, with generally lower base pay and a complete reliance on tips in order to make any delivery worthwhile.

    Of course, we’re talking about an unsustainable business model that is bleeding cash and will probably not exist by the time we get to 2022, but that’s neither here nor there.

  55. This benefit is useless. I was still a fan of CSR up until this point. Not a fan at $550.

    Read the reviews of the Doordash app – yikes!

  56. Long time reader first time caller. I’m thinking about applying for the United explorer small business card. My situation is I already had three chase business cards and several personal cards. Due to some reasons, I’ve accumulated quite a bit balance on those cards and my plan is to pay off my personal cards to the extend to get my credit score up enough to qualify for business united explorer. (Is there a threshold of score we generally have to get to in order to be qualify?)

    Should I also try my best to pay off business card balance as well? My understanding is business card balance doesn’t show up in the credit report, but not sure what roles it plays, if any, in determining new business card application. Thanks!!

  57. If I place a DoorDash order with a restaurant that participates in AA’s dining mileage program, will I receive the bonus AA miles or does it code as a DoorDash purchase instead?

  58. Oh for crying out loud you whiners. Just have a weekend football party and buy a couple of pizza pies. That should satisfy your $60.

    As for knowing how to cook and eating healthy. I’m sure I eat healthier than 99% of this planet if you see my low sugar and heart healthy diet you would think I’m insane. But I can’t possibly cook every meal of every day. A few times a month I am going out because maybe I’m working late in the office or the weather is bad and I don’t want to go out to grab lunch. While I’m lucky enough to live in a big city where there are plenty of doordash choices, I’m pretty sure anyone san find healthy foods to eat. It’s expensive to live where I live but then again that’s why work longer days and our salary is higher. But if you are wringing your hands over $6 here and there then clearly csr is not meant to be your prime card. As for lyft, I travel a lot and it’s far cheaper to lyft it than to park my car at the airport. As for not trusting lyft because it’s so scary. That sounds as logical to me as my friend many decades ago who refused to buy music CDs because he doesn’t trust it vs good old LPs or banking online. Get with the times or get left behind.

  59. Well I looked at the selection of restaurants for my area and the list is not the best but will give a few a try that are not fast food and have decent yelp reviews. I will probably do the ones that have a pick up option while I’m out running errands to save additional Doordash fees to get more mileage out of this $60. Then when annual fee comes due in 11 months will cancel the CSR and apply for the Preferred and nab the 60k SUB as I will be out of the 48 month lockup.

  60. So is the dashpass membership free? Till 2021dec if u sign up now?
    Or just exactly 1yr as long as u sign up before dec2021?

  61. I tried my first order yesterday, I spent $55 for 2, for a two orders of Pho soup and 1 order of rice paper rolls. The online menu for the restaurant is:

    1 pho filet mignon: $11.25
    1 pho dac biet: $10.50
    1 egg rolls: $8.75
    total: $30.50

    DoorDash
    filet mignon: $17.40
    dac biet: 16.74
    egg rolls: 10.60
    total: $44.74

    Add tax and service fee + delivery was free, and obligatory tip (was $5), total was $55.44.
    You can see that the doordash prices are super inflated to almost 45% on the main dishes. Needless to say, that’ll be my only order for the year. That’s a bit ridiculous!

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