Update: Current Amex DFW Centurion Lounge Won’t Reopen

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One of the best perks of The Platinum Card® from American Express ($550 annual fee) and The Business Platinum® Card from American Express OPEN ($450 annual fee) is access to Centurion Lounges. These lounges are for the most part significantly better than what’s offered by US airlines, as the lounges have complimentary cocktails, hot food, and a couple of them even have spas.

As of now Amex’s US Centurion Lounge locations include DallasHoustonLas VegasMiamiNew York LaGuardiaPhiladelphiaSan Francisco, and Seattle. American Express also intends to open Centurion Lounges in DenverLos Angeles, and New York JFK.

As I wrote about a few weeks ago, the Amex Centurion Lounge Dallas was supposed to close for repairs between Tuesday, July 24 through Tuesday, August 14, 2018.

The lounge’s reopening date was of course subject to change, as is the case whenever we’re talking about an airport project. Well, there’s some bad news on this front.

Due to additional maintenance needed at the Amex Centurion Lounge Dallas, it won’t be reopened at all. Instead Amex has officially announced that they’ll be opening their new Centurion Lounge DFW in early October, across from gate D12.

I think it goes without saying that it’s disappointing that cardmembers won’t have access to a Centurion Lounge for nearly two more months than expected.

On the plus side, when the new Centurion Lounge DFW opens, it should be a bit larger — the current lounge is around 9,000 square feet, while the new one is 12,000 square feet.

I’m curious what kind of maintenance they’re having to do, given that it was so urgent that they couldn’t wait for the new lounge to open. Furthermore, to go from a three week project to a project of over two months (or perhaps more accurately, a project that just isn’t worth completing) is quite significant.

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Comments

  1. Wow, sucks for those of us that have intentionally routed through DFW to make a stop at the Centurion Lounge (I have such a trip in Sept).

  2. I forgot about the closure and attempted to visit on Wednesday. At least there is a temporary Priority Pass (restaurant) right outside of the entrance to the DFW Centurion lounge for those of us that forget about the closure.

  3. I can’t recall what it was called, but it was very tiny and right at the bottom of the stairs to Centurion lounge. It is temporary until the permanent “The Club at DFW” opens in September by D15.

  4. Actually it looks like it is just a “horrible” very tiny temp lounge spot and not a restaurant based on LoungeBuddy. I didn’t step foot in it, just immediately went to the Admirals Lounge instead.

  5. I really feel for the excellent staff in this lounge who I have come to know and love over the years. I hope that Amex is taking care of them during this closure.

  6. @Ryan- indeed, the small room that The Club at DFW uses for Priority Pass (this lounge is odd in that a number of airlines contract them for use for premium passengers, and they segregate into different rooms) is also temporarily closed pending a move to a new location so The Club took over one of the (former?) restaurant retail spaces and is using it as a temp lounge. Things are pretty bleak at DFW Terminal D now with the Admirals Club closed and under renovation, no Centurion Lounge until October, and only the temp The Club location for Priority Pass.

  7. @Lucky @Ryan it’s The Club’s temporary location. They too are in the process of moving to a new location, and should be done shortly. I reached out and they’re considering keeping both the temp and permanent locations open given the extra demand from the Centurion’s closure. Also, Centurion lounge’s new location has been on DFW maps for a while now… I don’t think they ever expected to reopen the old one.

  8. “Wow, sucks for those of us that have intentionally routed through DFW to make a stop at the Centurion Lounge (I have such a trip in Sept).”

    People actually plan their routes around an airport lounge?!?!?

    WOW.

  9. The DFW lounge has really not been worth visiting anyway in recent times. I don’t believe the extra 3k sqft will be enough with the kind of heavy crowds there but something is better than nothing I suppose.

  10. “As of now Amex’s US Centurion Lounge locations include Dallas, Houston, Las Vegas, Miami, New York LaGuardia, Philadelphia, San Francisco, and Seattle. American Express also intends to open Centurion Lounges in Denver, Los Angeles, and New York JFK.”

    the 3 most glaring domestic holes in the Centurion lounge network (in terms of popular premium business destinations) appear to be BOS DCA ATL, but since ATL has a Delta club at basically every concourse, it’s probably very far down their priority list.

  11. Darn – I am going to EZE with a layover at DFW in early September and both Amex lounges will be closed!

  12. @Antella:

    All the time. If you’re flying from a non-hub origin, you’re almost guaranteed to have to connect at your carrier’s hub or at one of their “focus cities”. So if you’re going to have a layover anyway, may as well make it enjoyable by connecting through a city with a Centurion Lounge where you can eat, drink, and be merry while you wait for your next flight.

  13. That lounge was a zoo anyway so won’t be a big deal. Unless Amex places better restrictions on who can access their lounges I will avoid them.

  14. ORD is really the most glaring omission since it has nothing at all for Priority Pass for a domestic passenger.

  15. Surprised people still think a Centurion Lounge is worth going out of the way for, I’ll go about 300 yards out of my way to try to enter a Centurion Lounge, but definitely not plan a connecting flight or change terminals to reach one. 8 out of 10 times it will be swarming with plate mounding additional card holders and the only available seat will be at a countertop facing a blank wall.

  16. WRONG HEADLINE! Regardless of exact location inside the airport. Your Headline should be “Centurion Lounge DFW will reopen in October” instead of Current Amex DFW Centurion Lounge Won’t Reopen. Won’t reopen means they are shutting down for good. Please correct title. Thanks

  17. The new space is in a space similar to where the AA temp “premium lounge” is at DFW. The entrance is in the hallway across from Rio Mambo next to the D12 TSA checkpoint. The new space can be seen in this map below.
    The new “Club at DFW”/PP lounge can also be seen on the mezzanine level where III forks used to be.

    To my understanding a section of the old “lounge rooms” at D21 are getting ripped apart and turned into the AA Flagship lounge (why QF and BA pax have to use the D36 AA premium lounge) and of course the D23 admirals club is going under renovation.

    Not a good time for lounging in D!

    Map: https://www.dfwairport.com/cs/groups/webcontent/documents/webasset/p2_363346.pdf

  18. So what IS open in Terminal D for a long-haul flight at the end of September?

    [AmEx Personal Platinum and Priority Pass Card holder; Executive Platinum flying AA internationally in business class]

  19. DFW was fine the one time I went through it. Lots of people went in for a quick drink or snack and off their way. Las needs to be cleaned up a bit, and up its food. So far I have not seen the crowds of “guests” hogging all the food. You want to see a circus visit a skyclub during spring break.

  20. The heck you say! Bummer. I often route through DFW, partly for the Centurion Lounge. The food is great and despite being busy, seems like I can always find a place to sit. Coffee is pretty good too.

  21. I have only been to DFW and PHL and both of those lounges were incredibly crowded and the food just not good. In PHL you wait forever for a drink at the bar. I thought Centurion lounges were supposed to be special. I have seen Priority Pass lounges that were much, much better.

  22. CLICK BAIT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    DFW WILL STILL HAVE AN AMEX LOUNGE

    CLICK BAIT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    The temporary Club at DFW sucks, but airline contract still uses the old location. Once the new Club at DFW open, the (renovated) D AAdmirals Club will (be expanded to) occupy the OLD Club at DFW location.

    Now to the more serious issue. Where is this 12,000 sq.ft. space “across” D12???????? I only see a Starbucks there.

  23. The lounge staff — agree with the previous poster, they are wonderful — told me a couple of months ago that the lounge would be moving to a new and larger location (but still no runway view). So I was surprised when I stopped by in late July and saw the sign that said they were closed for three weeks for renovation of the existing space. Now it seems they’ve gone back to the previous plan. Or maybe the initial three-week announcement was like the airlines announcing a 20-minute delay as the down payment on what they know perfectly well will be a longer delay?

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