Air Canada To Suspend All Transborder Service

After cutting its overseas flights and sharply limiting service within North America over the past month, Air Canada announced today that it will be halting all flights to and from the United States effective April 27.

The move comes in response to an agreement between the Canadian and American governments to extend border restrictions to May 22, 2020. Previously (as of Wednesday, March 18th) the Canadian > U.S. border was technically closed  to “non-essential traffic” though flights were still operating between key cities.

As of today, Air Canada plans to resume service on May 22, but the date is subject to change if border restrictions are extended again.

Passengers affected by the service suspension can reschedule with no change fees. Based on OMAAT’s experience with almost all airlines during the COVID-19 crisis, we recommend trying to do this online first, as call centres have been overloaded almost beyond belief.

In the meantime, Air Canada Aeroplan has extended Altitude status for a year, and is making more of an effort to find creative ways to engage with members, and has made it possible to earn Altitude Qualifying Miles from home.

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Klaus Guest

@Jennifer: Actually I do not understand your expectations from her travel insurance? Should they charter a private flight for her? Or should they pay a hotel room for her in L.A. until it is safe to fly back? If your mum wants to go back to Canada, please reconsider the current risks of flying. I would say your mom will be flying on an almost empty plane. If you are not convinced, call the airline and ask about how many people will fly on her specific flight. At check-in, she can once again verify that the plane is still empty - and if she does not feel comfortable, she can still cancel the flight. But then she has at least tried to get home and can stay in L.A. knowing that she has tried it. If she boards last, and reserves a front row window seat, the risk of meeting other passengers is further reduced. But she should make a decision quickly. Either way, good luck and safe travels to your mum. If you have questions, do not hesitate to ask them.

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Jennifer Guest

My mom who is Canadian is here with me in LA. We did/do not feel it is safe to travel at this time. Guess what? Her travel insurance policy will bit renew, saying they will not cover covid related treatments. So they are basically making people fly home even if it is unsafe to do so? Risking herself and all others on the flight? How is that in the public's best interest? The government should force the insurance companies to cover it.

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Octopus Guest

@Bob Coulombe It is evident you are not clear on where the majority of the goods you consume come from. Have you heard of globalization? Do you even have a passport? Have you ever travelled abroad?

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Klaus Guest

@Andre: Okay, understood. Even before Covid, I do not really have a choice because where I live, Star Alliance has the highest market share. The advantage is that I can easily gain frequent flier status as there is no alternative. I am happy with Star Alliance and not sure if the other airlines and alliances are better. But in the end it’s your decision and time will show if other alliances are better or if you come back. In the end, each flight booking is a decision between schedule, price and the willingness to fly or avoid a specific airline.

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Klaus Guest

Fun fact: I am onboard AC from ORD to YYZ: we are a total of two passengers! I am from Europa (returning to Europe) and the other passenger showed a Chinese passport upon boarding. Thank you to all canadian taxpayers for still subsidizing these flights between the US and Canada.

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