The closest hotel to JKIA is the Four Points by Sheraton Nairobi Airport, so I ended up staying there twice about a week apart. One time I just stayed for the day (I landed in the late morning and was departing just after midnight), while the other time I spent a night (I arrived late at night on British Airways, and was continuing the following afternoon to Kigali).
I redeemed points for both of my stays — specifically, 17,500 points, which I thought was a marginally better value than the paid rate of ~176USD.

The Four Points offers a complimentary on demand shuttle service. I emailed them beforehand to tell them which flight I was arriving on, and they had someone waiting for me in the arrivals area, and then I was driven to the hotel, which is just three minutes away.
The hotel has a security check both as you enter the property, and then as you enter the lobby.
The Four Points is still fairly new, and is beautiful. Inside the entrance I turned left, and then reception was straight ahead.
Four Points by Sheraton Nairobi Airport entrance
The gentleman checking me in was friendly, thanked me for being a Platinum member, and informed me I had been upgraded to a suite.

Four Points by Sheraton Nairobi Airport reception
The lobby has a good amount of seating.

Four Points by Sheraton Nairobi Airport lobby

Four Points by Sheraton Nairobi Airport lobby
From reception I turned right and headed towards the elevators.

Four Points by Sheraton Nairobi Airport elevators
I was assigned room 414, a suite on the fourth floor.

Four Points Nairobi Airport hallway

Four Points Nairobi Airport room exterior
To me Four Points is generally a brand that lacks an identity, so I come into Four Points properties with low expectations. But my gosh, this property actually had nice design. The suite living room had a loveseat and a chair facing a TV, as well as some artwork.

Four Points Nairobi Airport suite living room

Four Points Nairobi Airport suite living room

Four Points Nairobi Airport suite living room
Right by the entrance and to the left was a desk. This had a window that faced the narrow atrium as well as the hallway right by the elevator, so if you’re sitting here you’ll probably want to lower the blinds, or else everyone walking down the corridor can see you.

Four Points Nairobi Airport suite desk
Also at the desk was the minibar and kettle, as well as one bottle of complimentary water. Given that tap water isn’t drinkable in Nairobi, I sure wish they’d provide more than one bottle of water.

Four Points Nairobi Airport suite minibar

Four Points Nairobi Airport suite minibar
Also waiting on the table was a welcome amenity consisting of some fruit and sweets.

Four Points Nairobi Airport welcome amenity
The room had a quiet view of a parking lot, and of one of the main roads leading to the airport in the distance.

Four Points Nairobi Airport suite view
There was a hallway leading from the living room to the bedroom and bathroom.

Four Points Nairobi Airport suite hallway
The bedroom featured a comfortable king size bed, a chair in one corner by the windows, and a TV in the corner closest to the entrance to the room.

Four Points Nairobi suite bedroom

Four Points Nairobi suite bedroom
The bathroom was large and featured double sinks, a toilet, a walk-in shower, and even a tub.

Four Points Nairobi suite bathroom

Four Points Nairobi suite bathtub

Four Points Nairobi suite shower
Since this is a Four Points, toiletries were in wall-mounted dispensers.
The one other thing I’d note about the bathroom is that it had an unpleasant odor. I’m not sure if this is due to the plumbing in the hotel, if it relates to water quality in Nairobi in general, or what.
All guests received complimentary Wi-Fi, and the speeds were fairly good.
For a (theoretically) limited service airport hotel, this hotel sure had a lot of services. The hotel had a beautiful bar and cafe just off the lobby, which had airplane themed art.

Four Points Nairobi Airport lobby bar

Four Points Nairobi Airport lobby bar

Four Points Nairobi Airport lobby bar
The lobby bar menu read as follows:

I worked from here for a bit, and had a delicious cappuccino, which even had airplane art on it.

Four Points Nairobi Airport cappuccino
I also had a mango smoothie.

Four Points Nairobi Airport smoothie
The hotel’s main restaurant, The Marketplace, is open for breakfast, lunch, and dinner, and has both indoor and outdoor seating.

Four Points Nairobi Airport restaurant

Four Points Nairobi Airport restaurant
As a Platinum member I was entitled to complimentary breakfast here, which was available from 5AM until 10AM (I love the early start). This consisted of an extensive buffet, which was the best buffet I’ve ever seen at a Four Points. I’ll let the pictures speak mostly for themselves.

Four Points Nairobi Airport breakfast buffet

Four Points Nairobi Airport breakfast buffet

Four Points Nairobi Airport breakfast buffet

Four Points Nairobi Airport breakfast buffet

Four Points Nairobi Airport breakfast buffet
For an alternative dining venue, there’s Tazama Rooftop Restaurant, which is open for lunch and dinner and on the sixth floor.

Four Points Nairobi Airport rooftop restaurant
Right next to it is the beautiful rooftop pool.

Four Points Nairobi Airport rooftop pool
Also on the sixth floor is the hotel’s gym and spa.

Four Points Nairobi Airport gym
The spa menu read as follows:


Since I had been flying so much I decided to get a massage to hopefully help my back a bit. The 60 minute massage I had was very good, and cost under 45USD.
Four Points Nairobi spa treatment room
One level above the lobby the hotel also has a business center of sorts. It’s quite big, so I’m not sure what exactly it’s meant to be (was the hotel planning on having a club lounge at some point?), as it has tons of seating and only a couple of computers.

Four Points Nairobi business center

Four Points Nairobi business center
Four Points by Sheraton Nairobi Airport bottom line
This is by far the nicest Four Points by Sheraton I’ve ever stayed at, and also one of the nicer airport hotels I’ve stayed at.
This is a beautiful property that’s conveniently located at Nairobi Airport, with complimentary on-demand shuttle service. The rooms are great, the food and beverage options are good, and the hotel even has a rooftop pool and spa.
I’d recommend this hotel in a heartbeat if you just have a quick overnight in Nairobi, especially given how bad traffic in the city is.
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