Update: Here’s a detailed review of the new Qantas First Lounge Singapore.
Qantas opened their new first class lounge in Singapore in mid-November, though they just had their official opening today, and have shared some pictures and facts abut the new lounge.
I look forward to reviewing this lounge shortly, but in the meantime wanted to share those pictures.
In this post:
Qantas First Class Lounge Opens In Singapore
Over a year ago we learned that Qantas planned on opening a first class lounge at Singapore Changi Airport. Qantas had serious crowding issues with their Singapore lounge, so it made sense that they were looking to expand capacity.
The reason for the crowding issues was that they now have significantly more capacity to Singapore, as their A380 London flights operate via Singapore rather than Dubai.
What’s most exciting is that they didn’t just increase capacity, but they opened a first class lounge, which is only their fourth first class lounge in the system, after Sydney, Melbourne, and Los Angeles.
Qantas First Class Lounge Singapore Facts & Pictures
The new Qantas First Class Lounge Singapore is over 1,000 square meters (10,700+ square feet), and has the capacity for 240 guests. This will increase Qantas’ overall lounge seating in Singapore to over 800 seats.
Like other first class lounges, it features a la carte dining, with a menu developed by celebrity chef Neil Perry (though with an Asian flair). The lounge also has shower suites, though no spa treatments.
It’s also noted that the lounge has a lot of live greenery to soften the space and bolster the atmosphere, and that natural materials and color palettes are designed to relax customers.
Furthermore, a “skylight” in the shower suites and lounge area will replicate natural daylight to help travelers adjust their body clock.
Here’s a video of the new lounge:
Then here are some pictures of the lounge:
Here are some pictures of the food & drinks:
And here’s the menu:
Qantas notes that:
- The most popular cocktail served in the lounge is the Calamansi Mojito
- The most requested coffee in the lounge is a latte
- The most requested dish to date is the crayfish laska, with more than 70 expected to be served daily
Qantas First Class Lounge Access Requirements
The access requirements are the same as they are for all other Qantas First Lounges. Access is available to all oneworld first class passengers, as well as all oneworld Emerald members traveling on any oneworld flight.
Oneworld first class & Emerald passengers have access
Qantas First Lounge Singapore Hours & Location
The hours match that of the Qantas Business Lounge Singapore, which is currently from 2:30PM until 11PM daily (though that changes seasonally based on flight schedules).
The Qantas First Lounge Changi is located in Terminal 1. Instead of being near the C gates (like the Business Lounge), it is instead located near the D gates, since that’s where they could get available space.
Qantas’ Flights To Singapore
Singapore is Qantas’ largest foreign station, and they currently have the following seven daily flights from Singapore:
- 1x daily flight to Brisbane (A330)
- 1x daily flight to London (A380)
- 2x daily flights to Melbourne (A380 and A330)
- 1x daily flight to Perth (A330)
- 2x daily flights to Sydney (A380 and A330)
Of course oneworld travelers on other airlines are also welcome to use the lounge, assuming the opening hours work.
Qantas has seven daily flights to Singapore
Bottom Line
It’s great that the new Qantas First Lounge Changi is open, and I look forward to reviewing it in a couple of weeks.
With capacity for 240 travelers it should not only offer many people a far superior experience, but should also help with crowding in the business class section of the lounge.
While Changi Airport as such is awesome, the airport largely lacks great lounges. Even Singapore Airlines’ Private Room, which is their most exclusive lounge, isn’t much to get excited about.
Singapore Airlines Private Room Changi Airport
What do you make of the new Qantas First Class Lounge Singapore?
Will try the Qantas F lounge the next time I am in Singapore, but I would be happier in the understated elegance of the SQ Private Room whenever I get the chance to experience that ie by flying SQ F and not BA out of Singapore.
The Private Room is not boring as you suggest Lucky, it is a haven of calm. In my experience, the food and service has always been the best.
I was in the new lounge on 30 Nov and i liked it. It was certainly quite full when i arrived but it thinned out when the A380 service left for Syd. I'd dispute the suggestion of most popular dish ... I'd say it's the salt and pepper squid hands down.
Totally lack of natural lights make this lounge not-so-good, unlike ones in Sydney.
It’s always the same from 9AM to 9PM.News
Anything would be better than the SQ “ gold “ lounge .........
Further to my note. The hospitality at this lounge is the best I’ve experienced so far. The staff are very friendly and go out of their way to know your name. The lounge is new so still finding its feet.
Summary: not worthy of the Qantas First Lounge Status. The only thing going for this lounge is the same Neil perry menu and al la carte dining options. Absolutely feels like qantas has cut corners here not only with the fit out but also with the drinks and snack choices. No natural light. Doesn’t feel lux. Most of the lounge is dedicated to seated dining. Food is good but not as finessed as the syd...
Summary: not worthy of the Qantas First Lounge Status. The only thing going for this lounge is the same Neil perry menu and al la carte dining options. Absolutely feels like qantas has cut corners here not only with the fit out but also with the drinks and snack choices. No natural light. Doesn’t feel lux. Most of the lounge is dedicated to seated dining. Food is good but not as finessed as the syd or Mel. Even the LA one is better. I guess that is what differentiates the first lounge compared to the others. No coffee station or snacks other than the sparse choice at the bar. They really need to lift their game. Pity.
Yes, many reports of over-crowding in the first week. Problem seems to be Qantas' under-estimation of the number of OWEs coming over from other OW lounges to have a look and many 2-seater tables being occupied by singles (maybe which they could have known about?).
For the first, some turn-aways will be necessary (ie restrict to QFFers only during peak times); for the second, higher density dining, such as long tables would probably detract from...
Yes, many reports of over-crowding in the first week. Problem seems to be Qantas' under-estimation of the number of OWEs coming over from other OW lounges to have a look and many 2-seater tables being occupied by singles (maybe which they could have known about?).
For the first, some turn-aways will be necessary (ie restrict to QFFers only during peak times); for the second, higher density dining, such as long tables would probably detract from the 'First' experience, so maybe a number of small high tables with stools to sit on?
Visited the SIN Qantas First lounge on 19 November at 6:00pm since I was flying to Doha in Qatar. It was a madhouse! So crowded and really loud. It was not at all like the quiet and posh and exclusive feel if the LAX First lounge. This lounge is fairly large and packed with loud and big drinking holidaymaker types sucking down as much free liquor and champagne they can before their Australia bound flights....
Visited the SIN Qantas First lounge on 19 November at 6:00pm since I was flying to Doha in Qatar. It was a madhouse! So crowded and really loud. It was not at all like the quiet and posh and exclusive feel if the LAX First lounge. This lounge is fairly large and packed with loud and big drinking holidaymaker types sucking down as much free liquor and champagne they can before their Australia bound flights. I would stay in the more quiet and nice SATS lounge if I needed a lounge during the busy evening bank of flights! Trust me-it’s loud and raucous.
Qantas $100 tix to US. Special promotion.
Fantastic news. Will be in there next week and looking forward to it. I like the QF first class lounges. I do hope there is a dress code.
It's again incorrect to refer to the lounge as the First CLASS lounge. Qantas has not such lounges, only First lounges. It's an important distinction.
https://www.qantas.com/au/en/qantas-experience/at-the-airport/airport-lounges/all-qantas-airport-lounges/airport-lounge-locations.html/sin/singapore%20international%20first%20lounge
JB - make sure it is an evening or night departure, as QF lounge opens 1430.
The amount of delay's Qantas experience with their A380 flights (SYD-LHR being one) I think this won't be a lounge on my itinerary.
Can I enter this lounge if flying to Singapore on BA first but heading to KL in business from Singapore?
I’ll be there Saturday. Anyone else?
Totally lack of natural lights make this lounge not-so-good, unlike ones in Sydney.
It’s always the same from 9AM to 9PM.
"which is only their fourth first class lounge in the system, after Sydney, Melbourne, and Los Angeles."
You're forgetting AKL, which really should be called something else, as it's nothing like MEL, SYD or LAX.
@JW
CX no longer operates intra-Asia flights with F except daily Haneda and Beijing services
Great option for extending the trip and go QF A330 to PERTH experience QF F SIN lounge and then SQ regional A350 or B787 back from PERTH to Singapore 5 hour flight same time zone good use of points
Sadly, AR's response to this thread sets the tone. Completely unimaginative and devoid of any logic. I would be surprised if this poster has any integrity, or experience of 'world travel'. Disgraceful response. Reaks of Millenieal entitlement....
Qantas does not have any First Class lounges, only First lounges. There is frequently a second-daily Perth service.
@crosscourt - I tend to agree with that sentiment. Way back in the early 2000's previous QF mgmt set out a mission to build a world's best first lounge in Sydney. The quality of the fitout was second to none, and as a result has aged well. And service and food was a very high standard. You can tell that current Qantas mgmt (and bean counters) have watered down the concept slightly, but generally speaking...
@crosscourt - I tend to agree with that sentiment. Way back in the early 2000's previous QF mgmt set out a mission to build a world's best first lounge in Sydney. The quality of the fitout was second to none, and as a result has aged well. And service and food was a very high standard. You can tell that current Qantas mgmt (and bean counters) have watered down the concept slightly, but generally speaking they are still very good and any reasonable person would be happy to pass time there.
The QF F lounge will be very nice but November is optimistic. I've been told more likely December and better to be a bit late and get it all right. How many lounges have you known to be opened as originally indicated, most are a bit late.
AR you want sterile unimaginative (and an unwanted sauna) for a shower room, then use the shower rooms for Emirates first in Dubai
QF do a great job with their first lounges and in my view any criticism if them is just being picky.
Im pleased to hear - anything new promoting or adding value to an airport experience should always be welcomed- good on you QF-cant wait
Technically Singapore will be Qantas’ fifth First Class Lounge (along with SYD, MEL, LAX & AKL).
You’d be forgiven for forgetting about the AKL F Lounge though; compared to the others it is certainly miles behind in every aspect imaginable (unless plastic wrapped sandwiches are your thing). So much so in fact, that it is earmarked to be removed and replaced by a new QF International Lounge precinct similar to what they have in...
Technically Singapore will be Qantas’ fifth First Class Lounge (along with SYD, MEL, LAX & AKL).
You’d be forgiven for forgetting about the AKL F Lounge though; compared to the others it is certainly miles behind in every aspect imaginable (unless plastic wrapped sandwiches are your thing). So much so in fact, that it is earmarked to be removed and replaced by a new QF International Lounge precinct similar to what they have in BNE and currently in SIN.
As Qantas hasn’t flown F to AKL in years it’s only OW Emeralds and EK F passengers being able to access the lounge anyway.
I went past the building site on Friday last week, and must say looking at the progress that I could glimpse through the open door of the hoarding, I would be surprised if it opens in November. Also, as speculated above there won’t be any tarmac views (or views of anything at all) as far as I could tell.
That's awesome! I have a JAL ticket from Singapore in December and I can't wait to access this lounge with my OW Emerald status.
I believe Air France La Premiere passengers will also have access, right?
I’ve given up bothering with QF F in MEL and SYD. The table service is a PITA: slow ( slow even to get indifferent coffee), boring food, too many wankers among the guests.
The J lounges are perfectly adequate . Indeed, the Singapore lounge is great...just too busy. They would be better to offer an upgraded physical space without the trendy menu ( and long wait).
Tom - CX operate from Terminal 4 at Changi and you can’t access the other Terminals with a T4 boarding pass (and vice versa).
Lucky - you also need to factor in the Jetstar flights operating from/to Changi. Whilst not a OW airline those holding QFF status can enjoy QF lounges whilst flying Jetstar. Albeit they cannot use any other OW lounges.
@digidigi Without researching, I would assume CX and BA both would operate a first class out of Singapore.
@Bgriff
The second daily LHR flight goes via PER now (from MEL)
Did Qantas shrink its lounge in Singapore? They used to have 2 daily A380/747 flights to London via Singapore before they started their partnership with Emirates so seems like crowding would have been an even bigger issue back then.
CX occasionally does operate F flights, but they are going out of T4.
@digidigi: British Airways
It presumably won't be as exclusive as some other OW First lounges since any OW Emerald can use it even if flying in Economy on a OW airline.
Any one world flight having first class from changi except Qantas own metal?
So if it's anything like LAX, we'll have another mid-tier in-airport restaurant experience with poor seating choices for those wishing to work (on a laptop), a sterile and unimaginative shower experience that's akin to a hospital bathroom, no views of anything remotely cool at the airport, and the complete absence of anything to make the experience feel luxurious beyond craft cocktails and a "chef-curated" menu? Though it does beat The Private Room.