Tipping At Hotels Outside The US

Aside from seat recline and toddlers on planes, I feel like there’s not a more hot-button topic in our community than tipping.

As I’ve said many times before, I tend to over-tip. Is the tipping system in the US screwed up? Absolutely. But at the same time I don’t want a bad system to negatively impact those providing me with great service who rely on tips to make ends meet.

Let me also say that I try not to judge others when it comes to tipping “norms” — in other words, in situations where there’s not an obvious right or wrong approach, I don’t judge those that don’t tip.

There are some scenarios — like in a US restaurant — where I think we all agree it’s appropriate and necessary to tip (even if you disagree with the system as such). But then there are many gray areas, some of which I’ve addressed in the past:

As you guys know, I’m just wrapping up a stay at the Park Hyatt Maldives, and I got into a discussion with an Australian friend about tipping. When you stay at the Park Hyatt Maldives you’re assigned a “host” who basically looks after you and coordinates stuff for you for the duration of your stay.

Park-Hyatt-Maldives

Somehow I started talking with my friend about about whether that host “deserved” to be tipped or not. I’m not saying others should tip a person in such a role, but I certainly will.

Our conversation went something like this:

Him: “You’re not in the US, why would you tip?”
Me: “Ultimately this is a US hotel chain and a lot of people staying here are American, and surely many of them tip.”
Him: “But this isn’t the US. In Australia we wouldn’t tip a server or anyone else just doing their job.”

That made me realize that in some ways my stance was sort of a stretch. I was basically arguing that tipping was appropriate because this is a US hotel chain and it has a lot of guests from the US, and presumably many of those guests do tip. So at some point tipping does become the norm, and you’re sort of out of place not to tip… at least as an American.

Maldives

As I said above, this is all an internal dialogue, and not something I’m applying to others. But I’d be curious to hear what you guys think:

  • When staying at a hotel outside the US, does your approach towards tipping change depending on whether you’re staying at a US or non-US hotel chain?
  • Does the fact that (presumably) others are (perhaps) unnecessarily tipping change your desire to tip as well?

For me it’s very simple.

Ultimately I think those in the hospitality and service industry work very hard, and I’d always like to do what I can to take care of them. Of course I always try to be nice to them and thank them for what they do, but beyond that I recognize the sacrifices they make for their jobs, especially somewhere like the Maldives, where they’re apart from their families for months at a time and living on property.

If I can tangibly express my gratitude to them, I will.

I’d be curious to hear where you guys stand on tipping at US hotel chains outside the US! What factors into your decision making process?

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Jason Guest

I always tip when in Bali/ Indonesia because the service staff are all poor. One year in Bali my young daughter had a one hour private Balinese dance lesson. It was taught by a Balinese teenager. After the lesson I gave my daughter $2 to tip the instructor. The instructor was so pleasantly surprised and just lit up as if we had just given her a wonderful gift. It was such a joy for me to see how happy she was with the small tip we gave her. Now I understand that $2 was probably 2 days worth of wages for her or more, but I will tip anytime I can bring such joy to a person. Once in Jakarta I gave the cab driver a $2.50 tip ( in their local currency) and he was so thankful that to my amazement he started giving me blessings! He was so appreciative that he wished blessings for me and my family. When you are being served by poor people in third world countries who struggle to make ends meet, your tips are greatly appreciated. I happily tip everyone who does anything for me when I am in Indonesia - it costs nothing to me: 50 cents here, 75 cents there, a dollar here or 2-3 dollars there etc - all in their local currency of course. I know this sounds strange, but when I go on vacation to Indonesia/ Bali one of the things I look forward to is tipping people because of the happiness that I see that it gives them - something that I rarely see in the US because it is EXPECTED here.

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Billy D Guest

I like tipping friendly helpful people who are doing things for me. I even try to sneak tips to employees at all-inclusive resorts where tipping is "forbidden". It makes them feel good and it makes me feel good

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Charlotte Guest

Lucky, Can you let us know what you ultimately decided to do in the Maldives specifically? I went there last May and stayed at Gili Lankanfushi, which is not a US chain hotel. We were provided a personal butler. We tipped everyone generously - our usual servers, housekeeping, spa staff, and our personal butler. Would you agree with this? I don't know if it makes a difference to follow Maldivian policy (I don't know what that would dictate), or treat this hotel like a luxury resort where gratuity is expected. I'm curious to know your thoughts because I hope to return and be more prepared about what to tip.

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mbh Guest

There is a slight flaw in the argument raised by a few that the percentage shouldn't go up due to inflation, b/c it's built into the cost of the food on the menu. The problem is that, in the U.S., restaurants have been paying less and less as the base pay over the years, so the tip has become most of the compensation, whereas 30 years ago it was actually "the gravy." The base pay for some servers has actually gone down as the cost of living has gone up. I have considered 20% the standard for standard service. If you disappoint me, it's less; if you impress me, it's more. BTW, these people are sharing with the bus boys, and sometimes the dishwashers too. They don't pocket the whole tip if they want to stick around long.

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John Tarik Guest

Lucky, I guess you don't expect a Japanese customer to tip the American bellboy at the Hotel Nikko in New York. The Nikko is a Japanese chain hotel, so the Japanese customer, using your logic, will use his home customs and will not insult and denigrate the bellboy by treating him as if he were a pauper needing charity (which is how tips are perceived in Japan). Do you see the severe fault of your logic? When in Rome, do as the Roman do. It's a proverb still valid thousands of years later! Don't be the stereotypical ethnocentric "ugly American", completely ignorant of local customs and culture. P.S. Since you don't seem to know, when in Rome you don't tip for your meals. Or your caffe'. Or your taxi. Kind of like Germany.

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