A few days ago I wrote about a fantastic Chase Pay promotion being offered for Starbucks purchases. Specifically, when you use the Chase Pay app to make a Starbucks purchase by March 19, 2018, you can receive 300 bonus Starbucks Stars. In the post I outlined the process of how to take advantage of the promotion, which is super easy.
With Starbucks’ rewards system, it takes 125 Stars for a free drink or food item, so 300 Stars is enough for two free drinks and food items, and you have 50 Stars left over.
Having taken advantage of this promotion myself, I wanted to provide a quick update on my experience, and answer a few of the most common questions I’ve been getting.
How long does it actually take for the bonus Stars to post?
The terms suggest that it takes up to five days for the bonus Stars to post, though mine posted after about 48 hours. My account previously had one reward in it, but now has three rewards, and I’m just 29 Stars from having four rewards.
Is this promotion limited to certain states?
Starbucks customer service was providing incorrect information when it comes to this promotion. Several people had sent Starbucks messages and received responses that this promotion is only valid in participating states, including Delaware, Maryland, Massachusetts, Ohio and Pennsylvania. This is not accurate, as I took advantage of the promotion in another state.
Chase has confirmed that this information wasn’t accurate as well.
Note that not all individual stores may be participating, and that comes down to whether or not they’re configured to accept Chase Pay. The way to tell is to look at the map feature of the Chase Pay app, and see if the specific Starbucks location shows up or not.
Why am I not seeing this offer on my phone?
Several readers have reported not seeing this promotion in their Chase Pay app. When that’s the case, take your phone off wifi, and it should appear.
Do reloads qualify for the promotion?
Anecdotally online reloads of gift card balances don’t qualify, while I haven’t heard a report one way or another about whether in-store reloads count. I would guess they would, but you might as well buy a $2 cup of coffee to be on the safe side, as that would definitely qualify.
Are stores having issued using Chase Pay?
Yes, even some qualifying stores are having trouble using Chase Pay and can’t figure out how it works. Based on my experience you’ll want to scan the QR code on the same device where you’d usually scan a Starbucks gift card through the app.
Based on my experience, it took a really long time for the transaction to be approved. Like, it must have taken 20 seconds. Fortunately the barista was patient.
If you’ve taken advantage of this offer, what was your experience like?