For the second segment of our trip to Geneva, we flew TAP Air Portugal’s Airbus A320neo business class on the 2hr10min flight from Lisbon (LIS) to Geneva (GVA). This came after our TAP Air Portugal Airbus A330-900neo business class flight from Miami (MIA).
Intra-Europe business class isn’t much to get excited about, and this flight was no exception. Nonetheless, I found this to be a pleasant experience, with friendly service, respectable legroom, and power outlets. However, I thought the food was just okay, and I do wish that TAP Air Portugal had Wi-Fi on regional flights.
How I booked my TAP Air Portugal business class ticket
I booked our TAP Air Portugal business class tickets using avianca lifemiles. Specifically, I booked the following award in business class for 63,000 avianca lifemiles plus $72.60 per person in taxes and fees per person:
3/06 TP224 Miami to Lisbon departing 4:30PM arriving 5:35AM (+1 day)
3/07 TP940 Lisbon to Geneva departing 7:40AM arriving 11:10AM
Points with lifemiles are easy to come by, as the program is transfer partners with Amex Membership Rewards, Bilt Rewards, Capital One, and Citi ThankYou. On top of that, lifemiles often sells miles at a discount, and also awards miles through a lifemiles+ subscription.
TAP Air Portugal business class lounge & boarding
We had a roughly two hour layover at Lisbon Airport, though that didn’t leave all that much extra time. For one, we had to clear security at the airport, in addition to going through immigration.
That’s interesting, because most other gateways in the region don’t require you to clear security when arriving from the United States. I’m not sure if this policy at Lisbon Airport is intentional, or if it’s just due to logistics as a result of the terminal layout.
We briefly stopped at the TAP Air Portugal Lounge Lisbon, which is perfectly okay, but nothing special. I didn’t have enough time to fully review it this time around, but I’ve done so in the past. Fortunately the lounge was still quiet at this early hour.
The flight to Geneva was departing from gate 15A, which is a bus gate for a remote stand. Boarding was scheduled for 6:40AM, a full hour before departure. In reality, boarding only started at 7AM, with premium passengers invited to board first.
By the time the bus was loaded up and we made the long drive to the plane, it was around 7:20AM. It must have been one of the longest bus rides I’ve ever had to a remote stand.
It wasn’t a nice day in Lisbon, as it was raining outside, which certainly isn’t ideal for remote stand operations. Our flight was operated by an almost brand new Airbus A320neo with the registration code CS-TVL.
TAP Air Portugal A320 business class cabin & seats
At the forward door we were greeted by the friendly crew, and headed toward our seats. As is standard on intra-Europe flights, business class simply consists of economy seats in the front of the cabin with blocked middle seats. This gives airlines lots of flexibility, as they can adjust the size of the cabin between each flight, by moving the curtain.
TAP Air Portugal’s A320neos are configured with 174 seats, and the airline selected the Recaro BL3530 product. On this flight, the first seven rows of the cabin were business class, for a total capacity of 28 business class seats (the cabin was half full on this flight).
The good news is that legroom is actually quite good in the front half of the plane. Up until the exit row (row 12), the airline has a generous 33″ of pitch, while behind the exit row, the airline has a tight 28″ of pitch. Furthermore, up until the exit row seats have comfortable four-way adjustable headrests, while you won’t find that behind the exit row.
As you can see, there’s a big incentive to sit in front of the exit row, even if you’re not in business class. It’s actually kind of amazing how different of an experience an economy passenger would have if seated in row nine vs. row 29.
I assigned us seats 6A and 6C, the window and aisle seat on the left side in the second to last row. Unlike some other airlines, TAP Air Portugal doesn’t have a little tray that it puts on the center seats in business class, so there’s nothing physically blocking someone from sitting there.
As far as seat features go, there was a standard tray table, a literature pocket, and also a personal device holder with a cupholder. I quite like how the airline has that extra panel that can be folded down for entertainment and drinks.
There was also a USB-A and AC power outlet underneath the seat and to the side, making it easy to keep electronics charged. An AC power outlet is an amenity that’s all too rare on flights within Europe.
Lastly, the overhead console on the Airbus A320neo had both reading lights and individual air nozzles.
As far as intra-Europe business class goes, I’d say this is one of the better setups there is. Legroom is excellent, the seat is functionally designed, and the charging options are great.
TAP Air Portugal A320 business class entertainment & Wi-Fi
While TAP Air Portugal does a good job with power outlets, unfortunately the airline falls flat when it comes to Wi-Fi and entertainment on short haul flights. There’s no Wi-Fi and no streaming entertainment on the carrier’s short haul fleet, so plan your flight accordingly, and bring your own entertainment.
TAP Air Portugal A320 departure from Lisbon
At 7:40AM, boarding was complete. At this point the captain made his welcome aboard announcement, while standing at the front of the cabin facing all passengers. I always find this to be a nice, personal touch, and wish it’s something more pilots would do (time permitting).
He advised us of the flight time of 2hr10min, and stated that we were just waiting on some paperwork, which should arrive within 10 minutes. Everything ended up taking a bit longer than planned. At 7:55AM the main cabin door closed, and then the safety demonstration was performed. However, we didn’t push back for another 20 minutes, until 8:15AM. There was no communication as to what was causing that additional delay.
It was hard to take pictures out the window due to the rain, but can you identify that sexy(ish) AF (not Air France) plane in the distance?!
At 8:20AM we began our taxi, and then 10 minutes later we were cleared for departure on runway 20, where we had a midfield takeoff.
While it wasn’t the prettiest day outside, I did enjoy the views of Lisbon on departure. It sure is a pretty city!
Despite a smooth climb out, the seatbelt sign stayed on for around 20 minutes.
Once it was off, the crew sprung into action, starting with closing the curtains between cabins.
TAP Air Portugal business class snack service
Just over 30 minutes after takeoff, the crew passed through the cabin with the snack service. There were no choices, but rather each passenger was provided with a tray containing a cold snack. This included some cold cuts and cheese, tomato and mozzarella, carrots, and a mini-quiche. There was also a bread roll, plus some fresh fruit.
The snack was fine by European airline standards, but could’ve definitely been better. To British Airways’ credit, I appreciate how the airline typically has multiple choices for short haul catering, while so many airlines don’t. For example, I’m not a huge fan of cold cuts, so I didn’t eat most of the snack.
The crew then came through the cabin with drinks, and I had a coffee and a water.
The best part of the meal was enjoying the views outside the window…
TAP Air Portugal A320 business class lavatory
There was a lavatory at the front of the cabin, reserved exclusively for business class passengers. It was as no frills as they get, with no special amenities. But at least it wasn’t as heavily trafficked (presumably) as the economy one.
TAP Air Portugal business class service
Much like on my transatlantic flight, the crew on this TAP Air Portugal flight was excellent. They were friendly, and they offered passengers bread multiple times, and constantly came around with drink refills. I don’t know if the airline has had a change in culture, or if I just got lucky, because this doesn’t match my previous experience with the airline.
TAP Air Portugal A320 arrival in Geneva
At 10:50AM Geneva time, around 70 minutes after takeoff, we began our initial descent for Geneva. Five minutes later, the seatbelt sign was turned on, and 15 minutes later, the captain announced that we’d be landing in around 20 minutes.
The area around Geneva has among the most beautiful views you’ll find at any major airport, so my eyes were glued out the window throughout the descent.
We ended up touching down in Geneva at 11:30AM.
From there we had a five minute taxi to our arrival gate, where we pulled at 11:35AM, around 25 minutes behind schedule.
Bottom line
I tend to think that Europe has the worst short haul premium cabins you’ll find anywhere in the world, so I try to manage my expectations accordingly. With that in mind, I thought the TAP Air Portugal flight was good for the most part.
The cabin was actually quite comfortable, with plenty of legroom, power outlets, and a useful personal device holder. Furthermore, the crew on this flight was friendly. That being said, I didn’t particularly love the snack, and I do wish that TAP Air Portugal had Wi-Fi or streaming entertainment on short haul flights.
What’s your take on TAP Air Portugal’s Airbus A320neo business class?
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