Review: St. Regis Hong Kong (Great Marriott Bonvoy Property)

Review: St. Regis Hong Kong (Great Marriott Bonvoy Property)

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NAME: St. Regis Hong Kong
LOCATION: Hong Kong
DATE: February 2025
REVIEW RATING:
BEN SAYS: The St. Regis Hong Kong has a boutique feel, while having an impressive selection of restaurants and bars, a large wellness area, and impeccable service. I'd highly recommend this hotel.
37

During my Aria Suite Adventure to Hong Kong, I spent a couple of nights at the 127-room St. Regis Hong Kong. This hotel has been on my radar since it first opened in 2019, and it’s one of the points hotels that I’ve most wanted to visit.

I very much enjoyed my stay at the St. Regis Hong Kong. The property has gorgeous design, friendly and attentive service, an impressive array of restaurants and bars, and an unlimited a la carte breakfast concept. The hotel also has a boutique feel, especially compared to some of the more “grand” hotels in Hong Kong.

I’d highly recommend this hotel, with one caveat. The St. Regis doesn’t have amazing views. Personally, an incredible view is something I probably value more in Hong Kong than just about anywhere else, as I think the Hong Kong skyline is one-of-a-kind. So that’s the one reason I’d probably consider staying elsewhere, though admittedly most rooms with a view of Victoria Harbour come at a steep premium.

Booking the St. Regis Hong Kong

I paid cash for my stay at the St. Regis Hong Kong, and the rate was roughly $450 per night, for the two nights. I booked through the Marriott STARS program, which offers extra perks, like complimentary breakfast, a room upgrade subject to availability, a $100 property credit, and more. Admittedly aside from the $100 credit, many of those perks are redundant, given my Marriott Bonvoy Ambassador status.

I could have of course redeemed Marriott Bonvoy points for my stay, though the hotel was charging around 95,000 points per night. Given my valuation of 0.7 cents per Marriott Bonvoy point, paying cash was the better value.

St. Regis Hong Kong location

The St. Regis Hong Kong is located on Hong Kong Island, in Wan Chai. It’s housed in a fairly intimate 27-floor standalone building.

When visiting Hong Kong, personally I’m indifferent as to whether I stay in Kowloon or on Hong Kong Island. I like the former for the views and more “local” feel, while I perhaps prefer the latter for how clean it is, and the general “downtown” vibe.

St. Regis Hong Kong exterior

The St. Regis is set back a couple of blocks from Victoria Harbour. It’s just a little bit behind the Grand Hyatt Hong Kong, right near the Hong Kong Convention and Exhibition Centre. The hotel is a short walk from the Star Ferry pier, making it easy to get between the two sides of the city.

The hotel’s entrance is easy to miss from the main road, as there’s a large, covered driveway. But as soon as you pull up to the entrance, the great service begins. Once I arrived, the friendly bellmen helped me with my bags, and escorted me up to the lobby.

St. Regis Hong Kong entrance

St. Regis Hong Kong lobby & check-in

The St. Regis Hong Kong has a small ground floor welcome area, with one seating area, useful if you’re waiting for a car or taxi.

St. Regis Hong Kong ground floor lobby
St. Regis Hong Kong ground floor lobby
St. Regis Hong Kong ground floor lobby elevators

However, the main lobby is on the second floor, so you’ll always have to take the elevator up there (you can’t go from guest rooms directly to the ground floor, as two elevator rides are required). I love the design of the St. Regis Hong Kong. It has such a luxurious and grand aesthetic, despite being a relatively boutique property.

St. Regis Hong Kong lobby
St. Regis Hong Kong lobby staircase

The lobby has soaring ceilings, with reception and the concierge desk to the left, and some lobby seating to the right.

St. Regis Hong Kong lobby
St. Regis Hong Kong lobby
St. Regis Hong Kong lobby seating
St. Regis Hong Kong lobby seating

I arrived at the hotel mid-afternoon, and had a friendly and efficient check-in process. Within minutes, I was given a key to my room. I had booked a standard room, and on account of my Ambassador status and Marriott STARS booking, I was upgraded to a partial harbor view corner room. There was no suite upgrade available, which is of course fair enough.

St. Regis Hong Kong king corner room

With keys in hand, I headed up to the 27th floor (the hotel’s top floor), where my room, 2701, was located.

St. Regis Hong Kong elevators

Each floor of the hotel is quite small, given that the building isn’t very large. Upon exiting the elevator I turned left, and then my room was the last one at the end of the hall, on the left.

St. Regis Hong Kong hallway
St. Regis Hong Kong room exterior

For a non-suite, this room was very generously sized, at 53 square meters (570 square feet). I’d even argue it’s almost like a junior suite, as there’s a seating area and a large bathroom.

Anyway, the room boasted an entryway with some closet space to the left, the bathroom to the right, and the rest of the room straight ahead.

St. Regis Hong Kong room entryway
St. Regis Hong Kong king room

The room featured a king size bed, with a soft mattress and plush bedding.

St. Regis Hong Kong king room
St. Regis Hong Kong king room

Across from the bed was a sitting area with a small couch and a chair, a TV, and then a chair with ottoman on the opposite side of the room.

St. Regis Hong Kong king room
St. Regis Hong Kong king room seating area
St. Regis Hong Kong king room seating area

Waiting on the dining table was a welcome amenity with a note from my awesome Ambassador, Mike. The amenity consisted of a bottle of Lhuillier Brut Champagne, plus a decadent chocolate tart.

St. Regis Hong Kong welcome amenity
St. Regis Hong Kong welcome amenity

I thought the room’s decor was gorgeous. It was modern, while still feeling elegant and warm.

St. Regis Hong Kong king room design

The tech throughout the room was great, with electric drapes and curtains, and control panels next to the bed.

St. Regis Hong Kong room controls

Back near the entrance was a well stocked minibar, with complimentary coffee and tea, plus drinks and snacks for purchase.

St. Regis Hong Kong in-room minibar
St. Regis Hong Kong in-room minibar
St. Regis Hong Kong in-room minibar
St. Regis Hong Kong in-room minibar

One thing I couldn’t make sense of was that there was almost a barista-style Nespresso machine with a frother, yet there was no milk anywhere in the room. Was this just for show, was the milk missing, or…?

St. Regis Hong Kong in-room minibar

The bathroom was also spacious, with double sinks, a soaking tub, and a walk-in shower with exceptional water pressure (it was like being in a car wash, in the best way possible).

St. Regis Hong Kong king room bathroom
St. Regis Hong Kong king room bathtub
St. Regis Hong Kong king room shower
St. Regis Hong Kong king room shower

The toilet was off in a separate room, and I found it disappointing that this wasn’t a bidet-style toilet, since that’s typically pretty standard at high-end Asian hotels. It felt like no expenses were spared with the design of this hotel, but that was one of the few exceptions.

St. Regis Hong Kong king room toilet

Toiletries were in reusable containers, from a brand I’ve not seen before at St. Regis properties.

St. Regis Hong Kong in-room toiletries

There were also a variety of basic toiletry products in the bathroom. I appreciate when hotels have these placed in guest rooms, rather than only providing them on demand.

St. Regis Hong Kong in-room toiletries

As I mentioned at the beginning of the review, one of the things I don’t love about the St. Regis Hong Kong is the views. I was in a partial harbor view room, which is about as good as views get from non-specialty suites. Indeed, the room had an angled view of the harbor in the distance, which was better than nothing.

St. Regis Hong Kong king room view

The general cityscape in Hong Kong is interesting as well, so it’s a unique view in the other direction.

St. Regis Hong Kong king room view

However, the hotel is also pretty close to another building, so you don’t feel like you have much privacy in your room if your curtains are open.

St. Regis Hong Kong king room view

The St. Regis Hong Kong offers butler service in all rooms, and that includes St. Regis’ signature complimentary coffee and tea service. At this property, it’s available 24/7, with a huge variety of drinks offered.

You can order just about any coffee imaginable (from an iced latte to an espresso), plus you can order from a huge selection of tea, as well as orange juice. I appreciate the hotel’s generous implementation of this benefit, as it was one of the things that stood out to me about the guest experience.

St. Regis Hong Kong butler service coffee

All-in-all, I was delighted with the room, and found it to be spacious, comfortable, and functionally designed. Wi-Fi in the room was fast and free, and both housekeeping and turndown service were thorough and efficient.

St. Regis Hong Kong spa, pool, and gym

The St. Regis Hong Kong wellness area is located on the seventh floor, and this includes the spa, pool, and gym. The spa isn’t branded and is on the small side. I didn’t have a chance to get any treatments, though you can find the spa menu and price list below.

St. Regis Hong Kong spa price list
St. Regis Hong Kong spa price list

The St. Regis Hong Kong has an outdoor pool, open daily from 7AM until 10PM. It’s nice that the hotel has a pool (since many city hotels don’t), but I wouldn’t consider this to be a particularly inspiring setup. While there’s no hot tub, the pool is heated, so it’s warm even in winter. The hotel also has a pool bar serving drinks and snacks, but at least in winter, it’s not very popular.

St. Regis Hong Kong pool
St. Regis Hong Kong pool
St. Regis Hong Kong pool
St. Regis Hong Kong pool seating

The St. Regis Hong Kong boasts a 24/7 gym, which is generously sized, given the hotel’s low room count. It has an excellent selection of equipment for both weights and cardio.

St. Regis Hong Kong gym
St. Regis Hong Kong gym
St. Regis Hong Kong gym
St. Regis Hong Kong gym
St. Regis Hong Kong gym

Lastly, the St. Regis Hong Kong wellness area has a changing room, which also has a sauna.

St. Regis Hong Kong changing room
St. Regis Hong Kong steam room

St. Regis Hong Kong restaurants & bars

The St. Regis Hong Kong punches above its weight when it comes to fine dining, in addition to having the standard St. Regis food and beverage outlets. To summarize:

  • The Drawing Room is the St. Regis’ lobby lounge, serving drinks, snacks, breakfast, lunch, afternoon tea, and dinner
  • The St. Regis Bar is the St. Regis’ signature open, open in the afternoon and evenings for drinks and snacks
  • L’Envol is the St. Regis’ two Michelin star French restaurant, led by Chef Olivier Elzer
  • Rùn is the St. Regis two Michelin star Chinese restaurant, led by Chef Hung Chi-Kwong

Having two restaurants that each have two Michelin stars is impressive. Then again, people will have differing opinions as to how useful it is to have such fine dining restaurants, since it’s not like the average guest can just pop in there for a drink, and they’re also quite popular with outsiders. Let me focus primarily on The Drawing Room and St. Regis Bar.

The Drawing Room is a pretty space in the back of the lobby, with couches, dining tables, and lounge-style seating.

St. Regis Hong Kong The Drawing Room
St. Regis Hong Kong The Drawing Room
St. Regis Hong Kong The Drawing Room
St. Regis Hong Kong The Drawing Room

There’s even a nice patio, weather permitting.

St. Regis Hong Kong The Drawing Room patio

Then the St. Regis Bar is immediately next to that, and it’s an intimate space with a few tables, plus some high-top seating.

St. Regis Hong Kong St. Regis Bar
St. Regis Hong Kong St. Regis Bar

The bar has a cool three-part mural, that’s said to tell the story of Hong Kong.

St. Regis Hong Kong St. Regis Bar

Breakfast is served in The Drawing Room from 7AM until 10:30AM. Unlike many other Asian properties, there’s no mega buffet here, but instead there’s a large a la carte menu, and you can order as many things as you’d like. You can find the menu below.

St. Regis Hong Kong breakfast menu
St. Regis Hong Kong breakfast menu

This was included because I booked through Marriott STARS, though Marriott Bonvoy Platinum members and above can also select breakfast as their welcome amenity.

Upon sitting down, I was brought a fruit plate, a pastry basket, and was offered my choice of drinks. I had a freshly squeezed orange juice, plus an americano. It’s not a big deal, but you’d think they could do a little better than some random melons.

St. Regis Hong Kong breakfast
St. Regis Hong Kong breakfast

I decided to order the Japanese breakfast, with grilled miso marinated salmon, and it came with steamed rice, miso soup, tsukemono, spinach, and tamagoyaki. This was delicious.

St. Regis Hong Kong breakfast

I was basically full at this point, but decided to order something else, just for research, of course. 😉 So I selected the Korean croffle — I had never had one of these before, but I guess it’s supposed to be half croissant and half waffle.

St. Regis Hong Kong breakfast

Later in the evening, I met a friend for drinks at the St. Regis Bar. I love the hotel’s cocktail list, as the cocktails are location specific, and are presented in a cool way, in a book that’s almost supposed to look like a map.

St. Regis Hong Kong St. Regis Bar cocktail menu

I’m boring, though, and just ordered my typical negroni, which came with a big, St. Regis branded ice cube. It was also served with olives, mixed nuts, and popcorn.

St. Regis Hong Kong St. Regis Bar negroni

St. Regis Hong Kong service

The St. Regis Hong Kong has exceptional service across the board, from the front desk, to the restaurant and bar staff, to the people working in the wellness area. In terms of service, this property very much has a boutique vibe, where the hotel staff get to know guests.

For example, when I returned to the bar area the second evening, the host remembered my name and drink order, which sure is impressive. Across the board, this hotel provides genuine hospitality, and that’s such a refreshing contrast to what we’re used to in the United States. I really can’t say enough good things about the staff here.

Bottom line

The St. Regis Hong Kong is a very good hotel, with a boutique feel, an elegant and luxurious design, exceptional service, and an impressive array of restaurants and bars. There’s also a nice wellness area, including a top notch gym and an outdoor pool. I also like the hotel’s unlimited a la carte breakfast concept.

I’d absolutely recommend the St. Regis Hong Kong, as I find it to be a great property. However, personally I value a harbor view in Hong Kong, so for my own travels, I’d probably prioritize another property in the future. That’s just me, though, and that’s a specific preference.

What’s your take on the St. Regis Hong Kong?

Conversations (37)
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  1. Private Guest

    If anyone in this world loves you, then there’s no reason whatsoever to risk a trip to Hong Kong now that it is completely controlled by communists. Very foolish.

  2. CXTraveller Member

    Ben, I know you have been to HK a number of times over the years. This is your first since COVID, what do you think about HK this time (better or worse) overall? I was there couple months ago for the first time since COVID, and I think the night life is more quiet these days, and a lot of retailers have gone out of business. It's just not as robust/prosperous as it used to be.

  3. FNT Delta Diamond Guest

    "This was included because I booked through Marriott STARS, though Marriott Bonvoy Platinum members and above can also select breakfast as their welcome amenity."

    I'm curious to know whether in fact Bonvoy platinums and higher get the same breakfast as a guest on a Marriott STARS booking. Likewise, the same for upgrades. It would be interesting to have two people make two bookings. One on a regular rate or points as an ambassador and the...

    "This was included because I booked through Marriott STARS, though Marriott Bonvoy Platinum members and above can also select breakfast as their welcome amenity."

    I'm curious to know whether in fact Bonvoy platinums and higher get the same breakfast as a guest on a Marriott STARS booking. Likewise, the same for upgrades. It would be interesting to have two people make two bookings. One on a regular rate or points as an ambassador and the other as a no-status STARS booking.

    1. Ben Schlappig OMAAT

      @ FNT Delta Diamond -- I've seen reports that the breakfast benefit is identical, so I'm 100% sure of that.

      Regarding upgrades, they're never going to be 100% the same, since there are so many different room categories, plus limited upgrade inventory. I would expect that an Ambassador booking through STARS would get an upgrade over an Ambassador not booking through STARS, all else being equal. Of course there may be other factors as...

      @ FNT Delta Diamond -- I've seen reports that the breakfast benefit is identical, so I'm 100% sure of that.

      Regarding upgrades, they're never going to be 100% the same, since there are so many different room categories, plus limited upgrade inventory. I would expect that an Ambassador booking through STARS would get an upgrade over an Ambassador not booking through STARS, all else being equal. Of course there may be other factors as well, like if someone is a repeat guest.

  4. FNT Delta Diamond Guest

    Come on. The ONLY hotel in Hong Kong worth staying at is The Peninsula, especially for someone who is willing to pay cash (like you regularly do).

    At least they didn't bonvoy you on breakfast. The St. Regis in Washington, D.C., is not only giving Bonvoy platinum and higher elites toast or muffins for breakfast.

    1. Ben Schlappig OMAAT

      @ FNT Delta Diamond -- While I haven't stayed at the Peninsula, it wouldn't even crack the top five properties I'd be interested in staying there. Personally I don't love the old world design, and it's a bit of a zoo, given how popular it is with outside guests. Based on what I've heard, the Rosewood is the place to stay nowadays.

    2. FNT Delta Diamond Guest

      Except you get the Rolls-Royce.

    3. Ben Schlappig OMAAT

      @ FNT Delta Diamond -- "You get," as in you can pay for a ride in a Rolls-Royce? Or does it act as a house car for guests on a complimentary basis? If that's important, from doing some Googling, it seems the Rosewood also has a Rolls-Royce you can book transfers in.

  5. Tim Dumdum Guest

    I really like the breakfast from the menu concept. I can only imagine the food wastage from breakfast buffet leftovers, especially in Asian properties that are very generous with their selections/offerings. The only caveat is that involves having enough floor and kitchen staff to handle customized orders fast enough. I'd be curious to know the overall cost benefit comparison (as in overall food and staffing costs) between buffet versus customized orders...

  6. ernestnywang Gold

    Mike the ambassador could not have written the card personally, unless he works in HKG, right? The Sr. Regis team wrote the card on his behalf, then?

    1. Ben Schlappig OMAAT

      @ ernestnywang -- Correct, it was written on his behalf, presumably.

    2. Anthony Guest

      Ben if your Ambassador is Mike from Toronto Canada, you are in good shape. Before the Ambassador program fell apart under Arne, he was our Ambassador a few years and he was absolutely great !
      He used to get in contact with hotels in advance of our stay, we presume he did that for you.
      Please give him our regards, a couple from London and the USA.

  7. James Guest

    I’ve stayed at a few st Regis properties recently and they all have those bath products. Have they formally moved to a new brand standard?

    1. Ben Schlappig OMAAT

      @ James -- Interesting, guess I haven't done many St. Regis stays lately. Seems the Remede partnership is over?

    2. pstm91 Diamond

      Ha - I'm at a St. Regis right now so I went into the bathroom to look. Same as this review, so I guess "Sachajuan" is their new partnership? Never heard of it either.

    3. A. Azuha Guest

      Stayed at St. Regis Bora Bora last month, they had the exact same products as shown.

  8. Khatl Diamond

    You don't write that much about staying at hotels in the Marriott portfolio, so how do you still have Ambassador status?

    1. James Guest

      He covered it earlier - rev credit from booking their home share platform

    2. Ben Schlappig OMAAT

      @ Khatl -- See here:
      https://onemileatatime.com/insights/earn-marriott-ambassador-status/

  9. Nobody Guest

    Curious how you handle tipping at full service properties, esp. with butler service. That's not something I've experienced before.

    1. Ben Schlappig OMAAT

      @ Nobody -- It all depends on the market. In Hong Kong, I didn't really feel it was necessary to tip for the coffee through butler service, though I'm sure some others might tip.

    2. Stanley C Diamond

      @ Nobody Tipping is so American. Would not want to insult the staff at this hotel by tipping. Full service? Even at barely functioning service hotels in America they would expect a tip lol. Not completely against tipping but it has got to be more than just doing something basic like giving you water at the airport lounges and then expecting a tip.

  10. Jon Guest

    The hotel reminds me a bit of (a slightly less impressive version of) the Landmark Mandarin. Beautiful rooms, amazing service but end of the day just a boring building in the city. You are in Hong Kong and if you are staying in a luxury hotel, you just want to be overlooking the harbor.

  11. Butler Service Guest

    Ben, you've stayed at enough St Regis hotels...did you find the butler service to be proactive, or did you have to reach out to them to make arrangements for the daily coffee?

    I ask because at some St Regis hotels, they've been very proactive. But at others, the butlers are like shy cats. You have to seek them out.

    1. Ben Schlappig OMAAT

      @ Butler Service -- Interesting question. It was definitely reactive butler service, in the sense that they never came to introduce themselves, explain services, etc. Instead, the extent of the contact was when I pushed the "butler service" button on the phone, and they'd take care of my requests.

      Truth be told, that's my preference, though. The only real butler service benefit I value is the coffee and tea, and I prefer to call down...

      @ Butler Service -- Interesting question. It was definitely reactive butler service, in the sense that they never came to introduce themselves, explain services, etc. Instead, the extent of the contact was when I pushed the "butler service" button on the phone, and they'd take care of my requests.

      Truth be told, that's my preference, though. The only real butler service benefit I value is the coffee and tea, and I prefer to call down for when I need that. I don't need the introduction about how they can do packing and upacking, etc., though I realize others feel differently.

    2. FNT Delta Diamond Guest

      I'm convinced that almost no hotels in the USA can execute butler service correctly. As Americans, we like to think we value good service because we tip 20% no matter what, but most hotels and restaurants in the USA have awful service compared to countries where nobody tips.

    3. Anthony Diamond

      FNT - this is way beyond my pay grade, but what salary would a private "butler" command in the US? Would a hotel be able to pay a similar wage? I doubt it

    4. FNT Delta Diamond Guest

      I doubt they'd be above $12-$17 per hour, depending on unionization. Heavily dependant upon tips.

  12. Paul Guest

    Ben, what's your favorite hotel in Hong Kong with the best views of Victoria Harbour? Would love to know.

    1. pstm91 Diamond

      Can't beat the views from the Rosewood. Look at it's location on Google maps and you'll see why. FS has great views too, but I prefer the Rosewood's (and just the hotel in general).

    2. Ben Schlappig OMAAT

      @ Paul -- I haven't stayed at the Rosewood or Four Seasons, but I'd like to check those out, as I've heard amazing things. Purely in terms of views, you can't beat the Regent (the former InterContinental), so I plan to stay there next time as well, especially as it's a points property.

    3. Stanley C Diamond

      @Paul totally agree with Ben. Having stayed at the former IC hotel in HK and now the Regent hotel the view was breathless.

    4. EthaninSF Gold

      I'd add the Ritz-Carlton in Kowloon as well. Panoramic views of HK Island. Amazing views from the 120th floor pool! And super easy access to the airport as it is attached to Kowloon station.

  13. Arps Diamond

    Across the board, this hotel provides genuine hospitality, and that’s such a refreshing contrast to what we’re used to in the United States.

    Hong Kong is like a refined New York City, which is not too surprising as London itself is like a refined NYC. And not too surprising as East and Southeast Asians, the dominant ethnic groups, are unfailingly polite.

    1. 29x29 Guest

      unfailingly polite? have you ever met a hong konger or singaporean? the orientalism is strong with this one, but i don't think something as blatantly wrong as this qualifies as racism lol

      thinking HK or London are like refined NYCs makes me wonder if youve ever set foot in any of those 3 cities

  14. Bushbandit Guest

    Staying there just now. I would say that food quality is lacking a bit, especially for the steep prices. We had dry croissants at breakfast, medium warm food for dinner and oh my: at drawing room it's freezing cold because of the proximity to the terrace and wind blowing through the doors. I think I won't come back next time and would love to try Rosewood Hongkong.

  15. Faisal Guest

    Great review Ben. St regis Dubai the Palm uses the same shampoo & shower gel brand.

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Ben Schlappig OMAAT

@ ernestnywang -- Correct, it was written on his behalf, presumably.

1
Arps Diamond

<blockquote>Across the board, this hotel provides genuine hospitality, and that’s such a refreshing contrast to what we’re used to in the United States.</blockquote> Hong Kong is like a refined New York City, which is not too surprising as London itself is like a refined NYC. And not too surprising as East and Southeast Asians, the dominant ethnic groups, are unfailingly polite.

1
Private Guest

If anyone in this world loves you, then there’s no reason whatsoever to risk a trip to Hong Kong now that it is completely controlled by communists. Very foolish.

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