Review: Cathay Pacific The Pier Business Class Lounge Hong Kong Airport (HKG)

Review: Cathay Pacific The Pier Business Class Lounge Hong Kong Airport (HKG)

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NAME: Cathay Pacific The Pier Business Class Lounge
Airport: HKG
DATE: December 2023
REVIEW RATING:
BEN SAYS: Cathay Pacific's The Pier Business Class Lounge is one of the best business class lounges in the world, with stunning decor, and an excellent selection of food and drinks. This lounge is a treat to visit.
7
The Long Way to Abu Dhabi
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During my long journey to Abu Dhabi, I had the chance to visit several lounges at Hong Kong Airport. In addition to checking out Cathay Pacific’s The Pier First Class Lounge and The Wing First Class Lounge, I also checked out The Pier Business Class Lounge, which I’ll be reviewing in this installment.

This is a spectacular business class lounge, among the best in the world. Much like its first class counterpart, The Pier Business Class Lounge has cozy yet luxurious decor, while offering all kinds of different zones, depending on whether you want to eat, drink, relax, etc. Let’s get into the review…

Cathay Pacific The Pier Business Class Lounge Hong Kong location

Cathay Pacific’s The Pier Business Class Lounge is located in Hong Kong Airport Terminal 1, near gate 65. The Hong Kong Airport airside terminal is in a “Y” shape. The terminal is first one long hall with gates on both sides, and then you can either go left or right.

To get to The Pier Business Class Lounge, you’ll need to go all the way down the main part of the terminal (you can walk with the moving sidewalks, or take the train — personally, I like to walk).

Hong Kong Airport airside terminal

Then when you get to the end, turn right in the direction of gates 60-80.

Hong Kong Airport airside terminal

Then walk a short distance, and on the left near gate 65, you’ll see an escalator leading down to The Pier Business Class Lounge (the entrance to The Pier First Class Lounge is near gate 63, and it’s easy to mix up the two).

Cathay Pacific The Pier Business Class Lounge entrance

When you get to the lower level where the lounge is located, you’ll be welcomed by a representative, who will scan you in with a portable device.

Cathay Pacific The Pier Business Class Lounge entry foyer

It’s worth noting that The Pier Business Class Lounge has a more remote location than The Wing — The Wing is located immediately past immigration and the central security checkpoint, while The Pier will require quite a bit of backtracking if you’re leaving from one of the lower gate numbers (particularly gates 1-12). As a result, I find that The Pier is consistently less busy than The Wing.

Cathay Pacific The Pier Business Class Lounge Hong Kong hours

Cathay Pacific’s The Pier Business Class Lounge is currently open daily from 5:30AM until 12:30AM, so that covers virtually all oneworld departures from the terminal.

Cathay Pacific The Pier Business Class Lounge Hong Kong entry requirements

Cathay Pacific’s The Pier Business Class Lounge is a standard oneworld Sapphire and oneworld business class lounge. In line with oneworld lounge access policies:

  • The lounge can be accessed by oneworld Sapphire members traveling in any cabin on a oneworld flight
  • The lounge can be accessed by any same day oneworld international business class passenger, not only on Cathay Pacific, but also on airline partners

Cathay Pacific The Pier Business Class Lounge Hong Kong layout & seating

Cathay Pacific’s The Pier Business Class Lounge is 3,300 square meters (35,500+ square feet), and can accommodate up to 550 guests at a time, so it’s the largest single lounge in Cathay Pacific’s network.

The Pier (both the first and business class section) has my favorite design of any lounge in the world, as it’s elegant yet comfortable, approachable, and warm. It feels more like being in a beautiful home rather than in an airport lounge.

The lounge is in a rectangular shape, and it’s a lot longer than it is wide. In terms of the flow of the lounge, there are two main walkways that span the length of the lounge — one walkway is near the windows, which is where most of the seating for lounging is, while the other walkway is down the more central part of the lounge, which takes you through all the food & beverage concepts. Let’s start with the part of the lounge near the windows.

Along the windows, you have endless seating arrangements, with everything from chairs with coffee tables, to chairs arranged in rows facing one another. This kind of seating spans a couple of rooms.

Cathay Pacific The Pier Business Class Lounge seating
Cathay Pacific The Pier Business Class Lounge seating
Cathay Pacific The Pier Business Class Lounge seating
Cathay Pacific The Pier Business Class Lounge seating

Then when you get to the very back of the lounge, you’ll see some cozy semi-private seats (with partitions on each side), as well as chairs with ottomans facing the windows, should you want to do some plane spotting.

Cathay Pacific The Pier Business Class Lounge seating
Cathay Pacific The Pier Business Class Lounge seating
Cathay Pacific The Pier Business Class Lounge seating
Cathay Pacific The Pier Business Class Lounge views

Going back to the front of the lounge, if you walk down the other central walkway, you’ll find each of the distinct dining concepts. The first room has the main dining area, with several smaller cafe-style tables, as well as communal tables. The food here is largely available from behind a counter, but there’s also a smaller buffet.

Cathay Pacific The Pier Business Class Lounge dining area
Cathay Pacific The Pier Business Class Lounge dining area

The next zone is the bar area, which features a centerpiece bar, as well as a variety of seating that’s comfortable for relaxing or having a drink.

Cathay Pacific The Pier Business Class Lounge bar area
Cathay Pacific The Pier Business Class Lounge bar area
Cathay Pacific The Pier Business Class Lounge bar area

Next up is the noodle bar, with cooked to order dim sum and noodles. This area has booths, communal tables, and counter seating.

Cathay Pacific The Pier Business Class Lounge noodle bar
Cathay Pacific The Pier Business Class Lounge noodle bar
Cathay Pacific The Pier Business Class Lounge noodle bar

Last but not least is the tea room, which has an extensive tea selection, plus all kinds of sweet treats.

Cathay Pacific The Pier Business Class Lounge tea room
Cathay Pacific The Pier Business Class Lounge tea room
Cathay Pacific The Pier Business Class Lounge tea room

Then in the very back of the lounge, there are a couple of big couches, that typically seem to stay empty.

Cathay Pacific The Pier Business Class Lounge seating

Immediately behind that is the relaxation area, featuring roughly a dozen chairs with ottomans. This won’t be a substitute for a real bed, but if you’re looking to relax, this is definitely where you’ll want to plop down.

Cathay Pacific The Pier Business Class Lounge relaxation area
Cathay Pacific The Pier Business Class Lounge relaxation area

What a gorgeously designed and functional space. I love how the lounge has several food and beverage concepts that are all spread out, while some other lounges put that all in one area, and then it becomes overly crowded.

Cathay Pacific The Pier Business Class Lounge Hong Kong food & drinks

Let’s take a closer look at The Pier Business Class Lounge’s food and drink selection. In the first room is a counter with mostly Western options, including muesli, hardboiled eggs, salad, fruit, veggies, cheese, cold cuts, croissants, pastries, and more.

Cathay Pacific The Pier Business Class Lounge buffet
Cathay Pacific The Pier Business Class Lounge buffet
Cathay Pacific The Pier Business Class Lounge buffet

There’s also a small buffet selection with some eggs, sausage, and dim sum.

Cathay Pacific The Pier Business Class Lounge buffet

There’s a beverage area, with coffee machines, tea, soda, juice, water, beer, and more.

Cathay Pacific The Pier Business Class Lounge buffet
Cathay Pacific The Pier Business Class Lounge buffet

I wouldn’t recommend getting a coffee from the machine, though, but instead head over to the espresso cart in this area, where you can get a barista made coffee.

Cathay Pacific The Pier Business Class Lounge coffee cart

As mentioned above, the next dining area is the noodle bar, where you can get made-to-order dim sum or noodle soup. You can find the options below, but they’re extensive.

Cathay Pacific The Pier Business Class Lounge noodle bar

I figured I had to try something, so I had the chicken siu mai and vegetable dumplings, both of which were delicious.

Cathay Pacific The Pier Business Class Lounge noodle bar

Next up is the tea room, where you can choose from a selection of tea from JING.

Cathay Pacific The Pier Business Class Lounge tea room menu

There are also sweet treats here, including egg tarts, banana and chocolate cake, almond puffs, and more.

Cathay Pacific The Pier Business Class Lounge tea room snacks
Cathay Pacific The Pier Business Class Lounge tea room snacks
Cathay Pacific The Pier Business Class Lounge tea room snacks

And then of course you have the bar area, where there’s a full selection of beer, wine, cocktails, barista coffee, and more. You certainly won’t go hungry or thirsty at The Pier Business Class Lounge.

Cathay Pacific The Pier Business Class Lounge Hong Kong bathrooms & showers

Cathay Pacific’s The Pier Business Class Lounge has its main bathrooms in the very back of the lounge, and they’re beautifully appointed. The men’s room had a handful of sinks, stalls, and urinals, and they seemed to be constantly cleaned.

Cathay Pacific The Pier Business Class Lounge bathroom
Cathay Pacific The Pier Business Class Lounge bathroom
Cathay Pacific The Pier Business Class Lounge bathroom

The Pier Business Class Lounge also has 14 shower suites. During peak times there might be a wait for a shower, given the number of people who potentially have access to the lounge, but during most hours you should be able to shower right away.

Cathay Pacific The Pier Business Class Lounge shower suites

The shower suites are compact but nicely appointed, with a sink, a walk-in shower, a toilet, and products from Bamford.

Cathay Pacific The Pier Business Class Lounge shower suite
Cathay Pacific The Pier Business Class Lounge shower suite
Cathay Pacific The Pier Business Class Lounge shower suite
Cathay Pacific The Pier Business Class Lounge shower suite toiletries
Cathay Pacific The Pier Business Class Lounge shower suite toiletries

The only thing I’d note is that the shower suites lack good ventilation, so the room can get quite warm if you take a long or hot shower.

Bottom line

Cathay Pacific’s The Pier Business Class Lounge is one of the best business class lounges in the world. The lounge has beautiful decor, and a really thoughtful layout, whether you’re looking to relax, eat, or drink. I love how over half of the lounge’s space is dedicated to various food and beverage concepts, so you don’t have the same kind of crowding you’ll usually find in other airline lounges.

While The Pier First Class Lounge is quite a bit nicer than The Pier Business Class Lounge, this is an incredible business class lounge, and probably the best one in the world that oneworld Sapphire members have access to.

What’s your take on Cathay Pacific’s The Pier Business Class Lounge?

Conversations (7)
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  1. Mike Guest

    I was about to express my disagreement with Lucky, and then saw the other reviews.
    I must be the odd one out, and feel that maybe I lost what it takes to enjoy a lounge.
    I spent many hours at the lounge before covid, and quite a few after, and while it is indeed beautiful and very relaxing, the food options are very disappointing (to me at least). The tea bar is cute...

    I was about to express my disagreement with Lucky, and then saw the other reviews.
    I must be the odd one out, and feel that maybe I lost what it takes to enjoy a lounge.
    I spent many hours at the lounge before covid, and quite a few after, and while it is indeed beautiful and very relaxing, the food options are very disappointing (to me at least). The tea bar is cute - I tried most of them, and they are mostly meh. The rest of the food offered is just nothing to write home about. Back in the day the Qantas lounge would be the place to go and eat, before chilling at The Pier. I don't think those days will be coming back .

  2. kimshep Guest

    Oh, the 'horror' ! Nine ( different) teas detailed, but not a single hint of what champagne, brands of liquor or types / varieties of wine mentioned .. apart from the very broad and generic statement 'beer, wine and spirits'.

    Otherwise, a great review and exceptional photographs.

  3. Jacques Portgieter Guest

    Wanton noodles sound magnificent! What a fantastic opportunity to dive into Cantonese cuisine. Wait hang on... is this article from an AV geek on a wild trip around the world? I'm confused please fix the first paragraph to confirm.

  4. Hiro Diamond

    I was also stunned by The Pier, Business which had been the best business class lounge ever visited - until I visited Al Mourjan Garden in Doha later this year.

  5. tom Guest

    I rate this as the best Business Class lounge in the world, with QR at DOH and VS at LHR marginally behind. You do a good job of capturing the essence of it in your review

  6. Jacob B. Guest

    Another great review Ben! Extremely well written with great photos. Bravo!
    I have been to this lounge several times and in my opinion it is the best business class lounge in Asia. Much better than anything in Japan, Taiwan, or Singapore. Definitely better than the SQ lounge at Changi.

    1. max Guest

      Much better than the Qatar Singapore lounge? I think everyone considers that much better than the Silverkris lounges at Changi and some think it's even better than than the Qantas First lounge or TPR there.

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Mike Guest

I was about to express my disagreement with Lucky, and then saw the other reviews. I must be the odd one out, and feel that maybe I lost what it takes to enjoy a lounge. I spent many hours at the lounge before covid, and quite a few after, and while it is indeed beautiful and very relaxing, the food options are very disappointing (to me at least). The tea bar is cute - I tried most of them, and they are mostly meh. The rest of the food offered is just nothing to write home about. Back in the day the Qantas lounge would be the place to go and eat, before chilling at The Pier. I don't think those days will be coming back .

0
max Guest

Much better than the Qatar Singapore lounge? I think everyone considers that much better than the Silverkris lounges at Changi and some think it's even better than than the Qantas First lounge or TPR there.

0
kimshep Guest

Oh, the 'horror' ! Nine ( different) teas detailed, but not a single hint of what champagne, brands of liquor or types / varieties of wine mentioned .. apart from the very broad and generic statement 'beer, wine and spirits'. Otherwise, a great review and exceptional photographs.

0
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