Review: Hilton Colombo


We arrived at Colombo Airport from Shanghai at around 7:30PM, and our flight the following morning to Doha was at 10:50AM. So we were faced with a ~15 hour layover, where ideally we would have stayed near the airport.

However, based on my research there aren’t any decent hotels near the airport, so we instead decided to stay at the Hilton Colombo. The city of Colombo is about a 45 minute drive from the airport, so it’s a bit of a haul. For what it’s worth, the rate was ~$140 for our one night stay.

Upon arriving in Colombo we first had to queue for a visa, though fortunately we didn’t have to pay the usual visa fee, given that we were just in transit. I’d note that this took some pushing, as the immigration officer needed approval from the “chief immigration officer” before he could waive our visa fee.

So it was about 8PM before we were out of the airport, and then we took an Uber to the city. There’s a great highway between the city and the airport, so it’s a very pleasant ride.

The Hilton is a bit dated from the outside, as you might expect.

Hilton-Colombo - 1
Hilton Colombo exterior

Upon pulling into the hotel we were greeted by the bellmen and pointed to reception.

Hilton-Colombo - 2
Hilton Colombo exterior

The lobby was under renovation, so there were temporary walls in the entry area.

Hilton-Colombo - 3
Hilton Colombo lobby

Reception was located inside the lobby and to the left, and across from it was a pastry shop with some incredible looking sweets.

Hilton-Colombo - 4
Hilton Colombo lobby

Check-in was efficient and friendly. Personally I find Sri Lankans to be among the friendliest and most hospitable people in the world, so the friendly service came as no surprise. I was informed that I had been upgraded to a club room, and was presented with a letter describing my Diamond benefits, as well as the details of the executive lounge.

Hilton-Colombo - 5
Hilton Colombo Diamond welcome letter

Hilton-Colombo - 6
Hilton Colombo executive lounge information

I took the elevator up to the 17th floor, where my room was located. The elevator seemed to be a bit glitchy, because whenever I entered that I wanted to go to the 17th floor, the elevator in fact took me to the 18th floor, and then I had to push the 17th floor button again.

Hilton-Colombo - 7
Hilton Colombo elevators

Upon exiting the elevator I turned right, and then my room was located on the left.

Hilton-Colombo - 8
Hilton Colombo hallway

I was assigned room 1715, a club king room.

Hilton-Colombo - 9
Hilton Colombo room exterior

Hilton-Colombo - 10
Hilton Colombo floorplan

The room featured an entryway with a closet on the right and the bathroom on the left.

Hilton-Colombo - 11
Hilton Colombo king room entryway

The room itself was dated though well maintained.

Hilton-Colombo - 12
Hilton Colombo king room

It featured a king size bed, which was nice and soft.

Hilton-Colombo - 15
Hilton Colombo king room

Hilton-Colombo - 13
Hilton Colombo king room

Across from it was a luggage rack, as well as a TV on a dresser.

Hilton-Colombo - 14
Hilton Colombo king room TV & desk

In the far corner of the room was a desk with a leather office chair.

Hilton-Colombo - 17
Hilton Colombo king room desk

Across from that was a couch which seated two, along with a coffee table.

Hilton-Colombo - 16
Hilton Colombo king room couch

Waiting on the table was a bowl of fresh fruit, as well as a variety of chocolates.

Hilton-Colombo - 18
Hilton Colombo fruit and chocolate welcome gift

Hilton-Colombo - 28
Hilton Colombo chocolate welcome gift

The bathroom was perhaps the most drab part of the room. The harsh lighting made it feel a bit like a hospital.

Hilton-Colombo - 19
Hilton Colombo king room bathroom

The bathroom featured a toilet with a hose, a sink, and a shower/tub combo.

Hilton-Colombo - 20
Hilton Colombo king room toilet

I’m not sure if it was just my room, but the water pressure was terrible.

Hilton-Colombo - 22
Hilton Colombo king room shower

Toiletries were provided by Peter Thomas Roth, as is the norm at Hilton.

Hilton-Colombo - 21
Hilton Colombo king room toiletries

Back near the entrance was a kettle, bottled water, and instant coffee and tea.

Hilton-Colombo - 23
Hilton Colombo king room coffee & kettle

My room had nice views of the city, with the ocean in the distance. This was my first time actually leaving the airport in Colombo, and after seeing the views I’m excited to return (hopefully soon). I was surprised by the number of high rises under construction (the Grand Hyatt Colombo is among them, if/when it ever opens).

Hilton-Colombo - 24
Hilton Colombo king room view

My major complaint about the room is that the internet was quite slow. It wasn’t unusable, though there was huge variance in the internet speed, which was annoying.

We were quite hungry at this point, given the quality of food on our China Eastern flight. Matthew and I both felt like eating Italian, and as it turns out, the hotel has an Italian restaurant which is well regarded, called Il Ponte. It’s located in the same area as the pool and gym, which I’ll talk more about later. Il Ponte just has outdoor seating.

Hilton-Colombo - 25
Hilton Colombo Italian restaurant

We both had pizzas, which were very good, and hit the spot.

Hilton-Colombo - 27
Hilton Colombo Italian restaurant pizza

We also briefly checked out the club lounge. Unfortunately we arrived at the hotel after the club lounge spread was done for the evening (cocktails are served from 6PM until 8:30PM), though refreshments are still available until 11PM. The lounge was on the small side, though it didn’t seem too busy when we were there.

The lounge had two rooms. One just had several tables, along with two couches.

Hilton-Colombo - 29
Hilton Colombo executive lounge

Hilton-Colombo - 30
Hilton Colombo executive lounge

Hilton-Colombo - 31
Hilton Colombo executive lounge

Then the other room had mostly couches, as well as the food spread.

Hilton-Colombo - 32
Hilton Colombo executive lounge

Hilton-Colombo - 33
Hilton Colombo executive lounge

As a club guest you can have breakfast either in the restaurant or in the club lounge. We decided to check them both out.

The lounge spread was surprisingly good, in my opinion.

Hilton-Colombo - 34
Hilton Colombo executive lounge breakfast buffet

There was fresh fruit, cereal, salad, cold cuts, salmon, veggies, cheese, fresh pastries, bread, croissants, and even a seafood canapé (which seemed a bit odd for breakfast).

Hilton-Colombo - 35
Hilton Colombo executive lounge breakfast buffet

Hilton-Colombo - 36
Hilton Colombo executive lounge breakfast buffet

Hilton-Colombo - 37
Hilton Colombo executive lounge breakfast buffet

Hilton-Colombo - 38
Hilton Colombo executive lounge breakfast buffet

Hilton-Colombo - 39
Hilton Colombo executive lounge breakfast buffet

Hilton-Colombo - 40
Hilton Colombo executive lounge breakfast buffet

Hilton-Colombo - 41
Hilton Colombo executive lounge breakfast buffet

Hilton-Colombo - 42
Hilton Colombo executive lounge breakfast buffet

Hilton-Colombo - 43
Hilton Colombo executive lounge breakfast buffet

We only had coffee in the lounge, and then eventually headed to SPICES Restaurant, where breakfast is also served. This was located off the lobby, just past the lobby sitting area.

Hilton-Colombo - 45
Hilton Colombo lobby bar

The restaurant wasn’t especially busy.

Hilton-Colombo - 46
Hilton Colombo SPICES Restaurant

The food spread was quite good, especially the Indian and Sri Lankan selection.

Hilton-Colombo - 47
Hilton Colombo restaurant breakfast buffet

Hilton-Colombo - 48
Hilton Colombo restaurant breakfast buffet

Hilton-Colombo - 49
Hilton Colombo restaurant breakfast buffet

Hilton-Colombo - 50
Hilton Colombo restaurant breakfast buffet

Hilton-Colombo - 51
Hilton Colombo restaurant breakfast buffet

Hilton-Colombo - 52
Hilton Colombo restaurant breakfast buffet

Hilton-Colombo - 53
Hilton Colombo restaurant breakfast buffet

Then there was a station where they made crepes and waffles, and you could also order custom made omelets.

Hilton-Colombo - 54
Hilton Colombo restaurant breakfast buffet

All three were delicious.

Hilton-Colombo - 55
Hilton Colombo breakfast waffle, crepes, and omelet

The only other comment I have about breakfast is that the coffee was vile.

While we only had a quick overnight, we decided to check out the pool and fitness center in daylight hours. It’s a bit complicated to get there, since it’s across the street from the Hilton. If you exit SPICES Restaurant there’s a path that leads there.

Hilton-Colombo - 56
Hilton Colombo path to pool

Hilton-Colombo - 57
Hilton Colombo path to pool

You have to take an overpass to cross the road.

Hilton-Colombo - 58
Hilton Colombo walkway to pool

The pool itself was decent.

Hilton-Colombo - 59
Hilton Colombo pool

Hilton-Colombo - 60
Hilton Colombo pool

Hilton-Colombo - 61
Hilton Colombo pool

There was also a gym, which seemed rather outdated to me.

Hilton-Colombo - 62
Hilton Colombo gym

The following morning we left the Hilton at 8AM to head back to Colombo Airport, once again using Uber. The drive took about 45 minutes.

Hilton Colombo bottom line

While not the world’s most luxurious hotel, it was perfectly functional, and all the staff we interacted with were friendly and genuine. It’s nice that they let Diamond members have breakfast in the club lounge. The Italian restaurant at the hotel that we had dinner at was excellent as well.

If anyone has other tips for great hotels in Colombo I’d certainly welcome them. I know a Grand Hyatt is supposed to open there eventually, though the opening date seems to continuously be pushed back.

If returning to Colombo I’d stay at the Hilton again, whether I was visiting for an extended period of time, or just overnighting, as I was here.

Conversations (35)
The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.
Comment as a member

Membership is free and takes no more information than commenting as a guest. Earn status points for good contributions, and see fewer ads as your status grows.

Type your response here.

If you'd like to participate in the discussion, please adhere to our commenting guidelines. Anyone can comment, and your email address will not be published. Register to save your unique username and earn special OMAAT reputation perks!

  1. Loading comments…
Recent Comments
The latest from the OMAAT community.

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Robbo Member

New Doubletree in Negombo due to open on Jan 19 '19 according to the billboard out the front. Will be a great option for transit or short-stay, on the beach side.

0
‼ 0
Alan Guest

I stayed at this hotel as a Diamond member. I was assigned a room on the 17th floor as well. I ended up with bug bites and believe me I know what Bed Bugs are. I have traveled extensively around the globe and I encountered one in Italy as well. I had bug bites all over my body, it was so bad, that I could not even open up my eyes, my body was bitten all over. I requested for a doctor or to be taken to a doctor. I was told that I had to pay a hefty fee out of my own pocket. I requested for an on call duty manager to come over and check out my bug bites. I was suppose to go to Kandy, Sirigiya, Ella on the train ride, then to Galle and Welligama Bay. I had to end my trip short and pay a hefty last minute business class to Hong Kong on CX, paying over $1200 for that one segment and rearrange my First Class flight, which was a nightmare. I even wrote to the the previous GM as well as to Manesh Fernando who signed your letter. Not a single Hilton Honors was deposited to my account. Not a single penny, not a weekened offer, Nothing, Nada... The customer service sucked at this hotel. They could have cared less. They kept saying that i got the bug bites outside. The funny thing was that between leaving my beautiful over the water bungalow at Conrad Rangali resort in Maldives and getting on Emirates on my way to the Hilton in Colombo I had not gone anywhere else. I was at the Hilton the entire time where I was bitten like crazy by the bed bugs. I still like to get compensation for my problem. If a management team member from Hilton Colombo reads this, you can get back to me. Thank you, [email protected]

0
‼ 0
Cody Shah New Member

You should check out Taj Hotel in Colombo. It is really worth visiting.

0
‼ 0
Danula Guest

I agree with you, Hilton is a bit outdated and they need A renovation. There are other good hotels in colombo namely Cinnamon Grand, Kingsbury and the Galle Face Hotel (oldest hotel in Sri Lanka). There are few other boutique hotels around Colombo but I'd recommend tintagel.

0
‼ 0
FNT Delta Diamond Guest

It looks tidy, but the decor is outdated. The lounge decor itself must be 15-years-old.

0
‼ 0

Save posts to read later

Saving posts is a member feature. Become an OMAAT member to build a reading list you can come back to from any device.

Become a member
Meet Ben Schlappig, OMAAT Founder
5,883,136 Miles Traveled

43,914,800 Words Written

47,187 Posts Published