Review: Club America Lounge Miami


After four mostly on-time domestic flights we made it to Miami at around 6:30PM, with well over two hours before our connection to Buenos Aires was scheduled to leave.

I’ve flown through Miami dozens and dozens of times, though only ever on American. I never really put any thought into it, but I always kind of assumed that LAN left from the same terminal as American, given their partnership and that most passengers are probably connection to and from American flights.

After looking at the departure board we realized our flight was leaving from the “J” concourse. Shame on me, I know, but I had no clue where that is. After asking at the Admirals Club we were told it’s on the side of the airport, so we exited security and started walking there.

I’m pretty sure the walkway we took was really an underground tunnel to Ft. Lauderdale Airport, because it was a really long walk. But it was also one of the most fascinating airport walks I’ve taken. I’ve always joked that American’s terminal at Miami Airport feels like it’s in a foreign country. Nope, compared to the rest of the airport it feels more American than West Virginia.

I thought I had at least heard of most airlines out there, though we passed counters for at least a dozen airlines I had never heard of. There was also several of those luggage “wrapping” stations, which you usually only find at foreign airports.


Walking to concourse “J”


Walking to concourse “J”


Walking to concourse “J”

After a long walk we made it to concourse “J.” Fortunately we already had our boarding passes, as the check-in queue was extremely long.


LAN check-in queue


LAN check-in queue

This is where things get fun. We tried to get in the TSA line, and several of us got through fine, though one of my friends was stopped by the line checker and told his carry-on was “muy grande.” Funny enough his carry-on was smaller than mine, and he even placed it in the “sizer,” and it fit. The contract worker insisted it was “muy grande,” though, and after a LAN supervisor got involved it had to be checked. Meanwhile my large bag got through without issue.

The TSA experience was interesting as well, as all instructions were provided exclusively in Spanish. One of my friends requested a pat down, which was returned with a blank stare.

The airside portion of the terminal didn’t get much better. Just past the TSA checkpoint a toddler had thrown up. And it wasn’t toddler sized vomit, but adult-I’ve-had-way-too-much-to-drink vomit. People weren’t paying attention where they were walking, so several people walked right into it, so watching their reactions was priceless. I guess that’s what you get for not watching where you walk.


Airside

By this point it was about 7:30PM, so we headed to LAN’s contract lounge, “Club America.”


TAM and LAN


Walking to lounge

Club America is used by most airlines in the terminal and is also a Priority Pass lounge, so I didn’t have high expectations as to the quality. We took the escalator up to the lounge. As a reminder, if your boarding pass isn’t enough, a credit card with lounge access can get you in here.


Club America lounge entrance


Club America lounge entrance


Club America lounge entrance

At the entrance we were welcomed and direct left towards the first class lounge, I assume due to our OneWorld Emerald status. Meanwhile to the right was the business class lounge.


Walkway to business class lounge

While it was labeled “First Class Lounge,” it was no better than your average contract or Priority Pass lounge. While it featured a good amount of seating the lounge was packed.


Lounge seating


Lounge seating


Lounge seating


Lounge seating


Lounge seating

The snack selection was also rather limited, a bit better than an Admirals Club, but not as good as a Flagship Lounge. Interestingly it featured the same stale cookies American has in their lounges — I thought they had exclusive rights to those?


Snack selection

There were also dry finger sandwiches, packaged cookies and chips, and two kinds of soup.


Snack selection


Snack selection


Snack selection

There was also a business center with some Macs and a printer.


Business center

Opposite the first class lounge was the business class lounge, which was separated by a glass wall. A bit of an odd layout as the business class lounge looked more or less identical, except was less crowded.


Business class lounge

At around 8PM we left the lounge and headed to our departure gate, J12. Architecturally the “J” concourse is rather nice, though the gate area itself was a bit chaotic.


Terminal


Gate area


Departure gate


Our plane to Buenos Aires

At around 8:15PM boarding was announced for business class, and while we were among the first few in line, we all got pulled over for further document checks. The thing is there was a single gate agent working the podium and rather than him checking our documents he pushed us to the side, boarded the plane for about five minutes, and then did our document checks.

Fortunately it didn’t take too long, and by about 8:25PM we were aboard.

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Alison Guest

Had the most miserable few hours in the American Lounge at Miami airport. Lack of atmosphere....food pitiful (tinned fruit cocktail for goodness sake!) and more importantly freezing. Whoever was in charge of their AC was certainly over zealous. Mr Branson...you really need to get a better option for Upper Class passengers as we won't travel through Miami again. I just want to go home!!!

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Loretta Harris Guest

my husband and I had dinner in the Lan business lounge last night ( Jan1st) so as to get as much sleep once on board flight Lan 501 to Santiago . We both had the soup and a few sandwiches. 4hours later we were both suffering from very bad tummies - cramps etc We are now stuck in our hotel near the toilet and not enjoying the city !! Shame

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PittDoc Guest

Just an update for anyone reading this blog entry from earlier this year. Was there last week and yesterday and from the looks of it they have merged the F and C sides into one fairly large lounge. Lots of people but generally quiet and able to find a good seat. Snack quality improved but still cold finger food, with a delicious prosciutto and brie sandwich. Free flowing Moet & Chandon (domestic) sparkling along with usual soft and hard beverages. Good cookies, fruit, etc. Somewhat slow WiFi, probably due to the density of people there. The Lufthansa passengers got special treatment - pulled to the front of the check-in line with escorts for the F passengers. Nice to know for the future but this isn't as nice as the US-based LH lounges and not close to the MUC and FRA Senator lounges.

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Kevin Guest

@gobluetwo The wrapping is for people on charter flight to Cuba. They use the wrapping so luggage handlers do not go through the bags trying to steal stuff they are bringing to their families in Cuba.

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Jerry Member

It reminds me of Airport 24/7 Miami TV show My trip to MIA in Feb 2013 remembered it as being a long walk airport, even with the SkyWalk. Not too friendly, too much Spanish, and not many lounges for *A at all @@

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