Lovely: Iberia Opens New Madrid Lounge For Oneworld Emerald Members

Lovely: Iberia Opens New Madrid Lounge For Oneworld Emerald Members

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Several weeks ago, I covered how Iberia would be opening a new lounge at Madrid Barajas Airport (MAD), which will be the carrier’s most exclusive lounge to date. It’s always nice to see airlines introducing new premium facilities, so kudos to Iberia! There’s now an exciting update, as the lounge is finally opening, and we have lots more details.

New Iberia Emerald Lounge Sorolla Madrid basics

Up until now, Iberia has had two primary lounges at its Madrid hub, broken up by Schengen and non-Schengen flights. Iberia’s lounge portfolio is solid, and both lounges are quite good in their respective sets, with many particularly liking the non-Schengen lounge.

These are both standard oneworld lounges in terms of access requirements, and are open to all oneworld business class passengers, as well as oneworld Sapphire members and above.

That brings us to the exciting update — as of Thursday, September 10, 2026, the new Iberia Emerald Lounge Sorolla is having its grand opening. The lounge has had a soft opening in recent weeks, whereby select travelers have been invited to use it, but it’s finally opening on a widespread basis.

The lounge is exclusively for oneworld Emerald members, which is the highest tier in the alliance. The lounge is located in the Schengen area, next to the existing Dali Lounge, so it’s intended primarily for regional flights, for passengers with flights from the Terminal 4 boarding areas H, J, K, and M. It’s open daily from 5:30AM until 11PM.

Below are a couple of videos about the lounge. I must say, it looks gorgeous. The lounge has proper cocktails prepared by bartenders, barista coffee, a menu off of which you can order food (in addition to a buffet), and even private rest areas.

This is a nice passenger experience investment

The general concept of oneworld Emerald lounge access is that these elite members get access to first class-style lounges.

The catch is that some oneworld first class lounges, like the British Airways Concorde Room and Qatar Airways Al Safwa Lounge, exclude oneworld Emerald members. In those cases there are typically alternative lounges available, but they’re not the same quality.

What I find especially nice is when oneworld airlines without first class lounges put in the effort to open a dedicated facility for oneworld Emerald members. The Finnair Platinum Wing Helsinki is probably the best example of this, as it’s a truly lovely and very high quality lounge that I always enjoy visiting.

So it’s great to see Iberia now joining that “club,” and offering a premium lounge that doesn’t even reflect a class of service being offered.

I’d say the one quirk here is that this is for Schengen passengers, and not non-Schengen passengers. You’d think that if you were to just introduce one premium lounge, it would be for long haul travelers, where competition is generally fiercest. Then again, airlines open new facilities based on where they can find available real estate, so I suspect that’s the explanation here.

Interior of the Finnair Platinum Wing lounge in Helsinki, a dedicated space for oneworld Emerald members
Finnair has a special lounge for oneworld Emerald members

Bottom line

Iberia is formally opening its newest lounge at Madrid Airport, intended exclusively for oneworld Emerald members. The new Iberia Emerald Lounge Sorolla is located next to the existing Iberia Dali Lounge, and features a very nice design, plus a menu you can order off of, a bar with proper cocktails and barista coffee, bedrooms for sleeping, and more.

I’ve already booked a trip to pass through Madrid in early October, so I can’t wait to check this out!

What do you make of Iberia’s new lounge in Madrid?

Conversations (21)
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  1. TravelCat2 Diamond

    Does this new lounge have showers? That would be much appreciated for those of us connecting from a trans-Atlantic flight.

  2. Kevin Guest

    O good, so Iberia does have money, they can finally pay the 600 euros owed to multiple passengers. Still lazy farts working for Iberia.

  3. omarsidd Diamond

    Nice to see! Especially when the Iberia lounge situation at MAD is already far better than many airports...

  4. Cxx Guest

    That is a differentiating factor for OW and I hope that they can keep going at it! Sometimes even just a separate area and slight elevation suffices to make these members feel emerald is worth it.

  5. DSK Gold

    Appreciate some help from Ben or his many experts since I have looked and can't seem to find the answer online. Flying Iberia into Madrid from Schengen in J and flying out to the USA six hours later on Iberia in J. Can I check out both Schengen and non-Schengen lounges at MAD since I will have plenty of time during the layover or will I be forced to go straight to T4S?

    1. Bobo Member

      You will NOT have to go straight to the satellite terminal. But the staff at the Schengen terminal will encourage you to go immediately to the satellite terminal because of the often-long waits at exit control, which is after your train ride to the satellite terminal. You'll find the main terminal lounge crowded and with a less extensive food and beverage offering anyway.

    2. Throwawayname Guest

      @Bobo is correct, you'll have access to both lounges but encouraged to use the Velázquez one.

      From my perspective, the most sensible approach is to go to the Schengen lounge for a quick stop involving a visit to the bathroom, a glass of water, and perhaps even an espresso before making the trek to the satellite terminal for the full lounge experience.

  6. Moritz Guest

    They’ve done a soft opening for Platinum Prime and some others that they lead from the Sala Dali to it. The official opening is the 8th of September.
    It’s good, but quite small and simple and gets already crowded around 3pm (most crowded time in Madrid T4). The biggest upgrade is the catering. Food is really good, there’s a large selection of drinks (a bar with cocktails and a barista), champagne and for some reasons 2 chocolate fountains.

  7. 1990 Guest

    “This is a nice passenger experience investment” … how rare that is these days. Good for Iberia. I ain’t MAD about this! *wink*

    As for other airlines and lounges, I must say, one of the few benefits of getting ‘stuck in HEL’ (non-Schegen) is that First Class lounge sauna.

  8. Julia Guest

    Sounds like they wanted to expand the existing lounge, maybe to make it less crowded, and couldn’t for whatever reason. So the next best option is to open another lounge and send oneworld elites there?

  9. Scudder Diamond

    Welcome news.

    The T4S lounge, non-Schengen, can be busy, but the Schengen side lounge is literally standing room only at times. I’m also about to switch which side I fly from more frequently, making this particularly convenient for me.

  10. PJOC Guest

    Looking forward to a more private, premium space…the existing Schengen lounge can be insanely busy. Iberia definitely does some notable things to make Emerald flyers feel special (Group 0 boarding for example).

  11. AceQuik Guest

    I would have figured non-Schengen makes more sense for a premium lounge, but maybe they’re planning to open one there too.

    1. Ben Schlappig OMAAT

      @ AceQuik -- Yeah, that's what one would assume, but I suspect it comes down to available lounge real estate, which is always tough to come by.

    2. Samo Diamond

      Not sure why it would? Most traffic is within Schengen, so having a premium lounge there makes a bigger impact, both in terms of how many eligible passengers go through, and in terms of how crowded the "general lounge" is. Besides, people travelling on non-Schengen flights can still use the Schengen lounge quite easily (unless connecting between two NS flights), while it's not as easy the other way around.

      Obviously, the ideal solution would be...

      Not sure why it would? Most traffic is within Schengen, so having a premium lounge there makes a bigger impact, both in terms of how many eligible passengers go through, and in terms of how crowded the "general lounge" is. Besides, people travelling on non-Schengen flights can still use the Schengen lounge quite easily (unless connecting between two NS flights), while it's not as easy the other way around.

      Obviously, the ideal solution would be to have a premium section in both, but it's easy to see why Schengen is priority. It's not a unique setup either, for example LO only has Elite section in their Schengen lounge.

    3. AceQuik Guest

      Because:

      - IB has a large NS network to Latin America, and it’s sister airline, BA, is also NS and routes passengers through on the way to/from Latin America.

      - NS flights are the ones where passengers are spending the most.

    4. Samo Diamond

      @AceQuik - I'm aware of IB's network to Latin America, but IB has an even larger network to the EU :)

    5. AceQuik Guest

      Quantity is obviously not the only consideration. Airlines will usually try to target their most premium service at long-haul travellers. S.g. All 3 main US carriers have their very premium lounge concepts only available to those on long-haul tickets. NS lounges being higher quality than their S equivalents is also pretty common in Europe, airlines generally want to put their best foot forward for higher yielding long-haul travel.

      Let’s not pretend Ib’s NS network...

      Quantity is obviously not the only consideration. Airlines will usually try to target their most premium service at long-haul travellers. S.g. All 3 main US carriers have their very premium lounge concepts only available to those on long-haul tickets. NS lounges being higher quality than their S equivalents is also pretty common in Europe, airlines generally want to put their best foot forward for higher yielding long-haul travel.

      Let’s not pretend Ib’s NS network is not a very significant component of the airline, particularly when the UK is also NS for short-haul.

    6. Ben Holz Guest

      In fairness, having it at the Schengen area allows both Schengen and non-Schengen passengers to use it. Both clear security at the same point and the Schengen lounge is on the same level right past the security checkpoint.

    7. Throwawayname Guest

      It wouldn't make much/any sense to send it to the non-Schengen flights- they're having a lounge built for FREQUENT FLYERS, not for holders of expensive tickets. Those who need to fly with Iberia every week are more likely to be going to Milan than Montevideo. Moreover, in my [admittedly limited] experience, the Schengen lounge is the one that tends to get more crowded.

      As @Ben Holz points out, Emerald pax flying to non-Schengen destinations...

      It wouldn't make much/any sense to send it to the non-Schengen flights- they're having a lounge built for FREQUENT FLYERS, not for holders of expensive tickets. Those who need to fly with Iberia every week are more likely to be going to Milan than Montevideo. Moreover, in my [admittedly limited] experience, the Schengen lounge is the one that tends to get more crowded.

      As @Ben Holz points out, Emerald pax flying to non-Schengen destinations may still opt for the new lounge, and may well do so if they're on a long connection from a Schengen origin.

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TravelCat2 Diamond

Does this new lounge have showers? That would be much appreciated for those of us connecting from a trans-Atlantic flight.

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Kevin Guest

O good, so Iberia does have money, they can finally pay the 600 euros owed to multiple passengers. Still lazy farts working for Iberia.

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0
omarsidd Diamond

Nice to see! Especially when the Iberia lounge situation at MAD is already far better than many airports...

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Cxx Guest

That is a differentiating factor for OW and I hope that they can keep going at it! Sometimes even just a separate area and slight elevation suffices to make these members feel emerald is worth it.

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DSK Gold

Appreciate some help from Ben or his many experts since I have looked and can't seem to find the answer online. Flying Iberia into Madrid from Schengen in J and flying out to the USA six hours later on Iberia in J. Can I check out both Schengen and non-Schengen lounges at MAD since I will have plenty of time during the layover or will I be forced to go straight to T4S?

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