Amex Platinum Card Benefits: $200 Annual Uber Credit

Is this only for US registered AMEX Platinum accounts?

Can you use the credit for UberEats?

Have to say only having a couple of days to use the March credit was kind of "scammy" (sure it isn't a word, but...). So that was $15 lost as I am only an occasional user of ride services.

@ Thomas -- Correct, only for US registered cards.

@ alliance -- I've seen reports that they do, though haven't tried myself. Maybe someone can chime in and confirm?

Qualifyer is missing: only for US residents.

We used our March credit on UberEATS and it seemed to work just fine.

@Lucky, Thats a pity...

One can only be jealous of all the US card's perks compared to the Dutch one...
Even tough our fee is 750 Euro a year...

@alliance, yes (so far) - I used the credit for UberEats on the 31st, and it was applied to the order.

'Only for US registered cards' 🙁

I went to use the credit when they were available in March before it expired but there was no clear instruction on how to apply the credit even tho I clearly saw it available on my account. So on my first ride I was unable to apply the credit. When I reached out to Uber to apply the credit, they gave me the runaround and said they could remove the credit from a previous ride but couldn't apply the credit on to a ride. What kind of crap is that. Disputing it with AMEX. Pretty terrible way to highlight the start of some new benefit

Possible noob question alert: what sort of credit score do you need for a Platinum card like this these days? Once upon a time, it was my understanding these cards were only available to the upper crust of card users...

@ Chris Backe -- I find that they're actually quite easy to be approved for. That's because it's a charge card, meaning you have to pay off your balance in full every month. This makes it lower risk for the banks. I find the Platinum Card is actually easier to be approved for than most Chase cards.

Hey everyone. I have been a platinum member since 2003 and do know the inns and outs with regards to this card. I am very happy when they teamed up with Uber and that AMEX is putting into our Uber account that is linked to an AMEX PLATINUM card. They do it automatically. It's automatically applied. You don't need to do anything. It's basically when you originally sign up for the deal, and they take it from the balance. I use UBER a lot!

@Chris: it's something that is unknown at the time. I am still certain its 95% invitation only unless you are lucky to just apply and hopefully it works out. I know many people with 700+ scores didn't get the card.

Lucky: it's not so much lower risk... It actually is higher risk.

I took ubers on 3/29 and 4/1 and paid with my Amex Platinum both times. The trip on the 29th received no credit; the trip on the 1st did. However, it wasn't a typical 'Amex offers' credit listed as a green line item at (-$15.00). Rather, it was just $15 off my fare; no mention of a credit.

I should mention that I did not activate anything. I'm a current uber member and have it linked to my Platinum Amex already.

Two questions here: 1) why did I not get the "March credit" for my ride on 3/29, and 2) why is there not a line item for the credit on 4/1?

@Grant The benefit started on 3/30 and credit was posted on 3/30 so only rides (or UberEats) charged on 3/30 or 3/31 were eligible. If you took an Uber on 3/30-31, you should have seen a $15 credit applied on the final bill.

I used my March credit for UberEats on 3/31 and it showed up fine. I also noticed that my April credit was immediately available the March credit was used on 3/31

@Grant. Amex added the $15 as a courtesy for us members before the month ended in March. They also added another one for April. As far as taking rides and not being discounted, that's something you might need to adjust in your payments options. I have never had that issue and i took uber twice so far using my credits whether they are from Amex (this promotion), my amex (2x points), and my initial offer.

What you could always do is re-link it up... Make sure all the numbers are there, and the new CID etc. I doubt that would be of issue, but i wanted to re-do it, and i did again no problems. I am not sure why you have that issue though. David is correct. The money that you were to spend on the uber would be subtracted from the $15 or whatever credit you receive AFTER the ride.

Both my $15's are available as soon as i saw it. I redeemed the first $15 and April's there for me.

Is the Uber benefit available on the Business Platinum Card?

@Michael: As of now, no.

It doesn't look like Amex is doing a great job here. My March credit showed up (with no expiration date) and I didn't have a chance to use it and now it's gone. I received an email announcing I'd linked my accounts today and yet no sign of an April credit.

I switched from Uber to Lyft because I got tired of Uber drivers cancelling rides and generally being jerks. So I'm unclear why I'd switch back to Uber because Amex made a deal with them. I really like my Amex Platinum but they're making me think twice...

hey AD.. I think they are doing a wonderful job. I suggest you to do a few things:
1. remove and install uber app
2. delete and then re do the platinum card with your metal card information (if you have that yet)
3. if 2 and 1 don't work, contact AMEX and they'll be able to tell you if you're with the 2x points, and the $15 per month credit.

I can tell you that if you do have an amex platinum card you do get $15 per month off of UBER if you did it correctly. I'm not sticking up for AMEX nor UBER but it's important for you to do it correctly, if you arent, and get the results you're seeking. I use both Uber and Lyft and I prefer Uber much more.. Better cars, better rates, and of course now with the $15 per month off.

Hopefully it works out best for you. Do what you think is ideal!

I'd love to see some discussion of Uber VIP. It's not clear which cities this benefit currently applies in, nor if it makes much of a difference in ride quality. I found some older screenshots of the app which shows the rider the availability of drivers from the supposedly special subset, but I can't replicate it in the current app version.

@ GoAmtrak. I agree with you. I know that Uber VIP is in some cities, but not all.

Why do you think they don't give this to business card holders? Should I change my biz cater to personal?

@ Michelle M -- It's not a benefit they've announced yet, though it could be introduced in the future. Only time will tell.

I have the biz platinum. Is this benefit only on the personal version?

@ Alt -- Correct, this is limited to the personal version. Sorry.

I hate the way the credit works. I used Uber for a business trip today and tried to override the use of the AMEX credit which I only want to use for personnel trips. Unfortunately, the credit was applied any way. So I had to open a case with Uber to change the payment. It is going to be a hassle to open a case every time I use Uber for a business trip and the AMEX credit gets applied.

I'm assuming this doesn't work with the DELTA platinum amex?

@Lucky: Another qualification from Uber Support:

Please note that Uber credits will only apply in a country with the same currency you received them in.

So, the credit didn't work for me in the EU. Might be something that bites others too.

Can someone please let me know if this is valid only for U.S. rides (i.e. Uber rides taken on U.S. soil)? I use Uber a lot when I am traveling so not in the USA. Would love the guidance to see if AMEX is worth it or not. Thank you!

Ana, we found out the hard way that it only applies to Uber charges in USD, so did not work for charges in Europe or Mexico.