Amex Centurion Lounge DFW Closing For Three Weeks

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One of the best perks of The Platinum Card® from American Express ($550 annual fee) and The Business Platinum® Card from American Express OPEN ($450 annual fee) is access to Centurion Lounges. These lounges are for the most part significantly better than what’s offered by US airlines, as the lounges have complimentary cocktails, hot food, and a couple of them even have spas.

As of now Amex’s US Centurion Lounge locations include DallasHoustonLas VegasMiamiNew York LaGuardiaPhiladelphiaSan Francisco, and Seattle. American Express also intends to open Centurion Lounges in Denver, Los Angeles, and New York JFK.

I don’t think we’ve ever seen a Centurion Lounge close for an extended period of time, but that’s exactly what’s happening at the Amex Centurion Lounge DFW, as noted by @obeanz71 on Twitter:

The Amex Centurion Lounge Dallas will be closed for repairs from Tuesday, July 24 through Tuesday, August 14, 2018. The lounge’s reopening date is subject to change, so given the frequent delay in airport projects, I wouldn’t be surprised if that got pushed back.

What I find rather odd is that Amex was supposed to open a new Centurion Lounge at DFW in the first half of 2018. At least that was the case as of last September. The current lounge is too small, so Amex was going to open a lounge that was 12,000 square feet, rather than the current 9,000 square feet. Rather than simply expanding the current lounge, their plan was to open a new lounge altogether in a nearby space.

I haven’t heard any updates on that, though clearly that project is behind schedule. That’s why I find it even stranger that the Centurion Lounge is closing for a period of three weeks for repairs.

My guess is that there’s some sort of an issue that needs to be addressed, and that’s why it’s being closed, rather than them just trying to refresh the lounge. Otherwise I doubt they’d refer to it as “repairs,” rather than “refurbishment,” or something of the like.

I’ll try to figure out what happened with the new Centurion Lounge that was supposed to open at DFW, given that it didn’t open within the original timeframe.

Hopefully no one planned a long layover at DFW with plans to visit this lounge in the coming weeks.

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Comments

  1. I see. Amex is probably the best lounge in Texas. Was planning on flying to Dallas, better postpone. Thanks, lucky!

  2. This is going to be a disaster for DFW. Note that the AA Club in Terminal D is also closed.
    Where will all the roaming Amex Plat holders go? I guess everyone will squeeze into the temporary “The Club” location and complain.

  3. I was there a couple weeks ago, and inquired about the new lounge. One of the bartenders seemed familiar, but noted there would only be an increase of about 30 seats, so didn’t think it would help the severe crowding at peak times.

  4. I have a 4-hour layover at DFW on August 17th, so I hope the Centurion is re-opened by then or it’s going to be a brutal travel day.

  5. I’m also perplexed as to why this is happening in the height of summer travel season. Would this be better served to all to wait until after Labor Day weekend?

  6. it needs a refresh. it is looking tired, dirty and worn.

    the priority club has also been closed, not sure when it’s reopening. they are temporarily in a closed bar/restaurant below the amex club

  7. it needs a refresh. it is looking tired, dirty and worn.

    the priority club has also been closed, not sure when it’s reopening. they are temporarily in a closed bar/restaurant below the amex club

  8. bummer. good thing I am not traveling through there. IMHO they need to refresh the LAS lounge

  9. Just booked an intentionally longer layover there next week to eat lunch and grab a few drinks. Damn.

  10. The Centurion Lounges have been a huge failure. They’re too crowded to be useful and another 30 seats at DFW isn’t going to make a dent in that. There are just too many Platinum cards out there to make these work without being massively larger, and too few black cards to make these work for Amex. Huge mistake. Pull the plug on them and lower the annual fee commensurately or find a benefit that’s actually useful to travelers.

  11. Very disappointing AMEX didn’t come up with alternatives to accommodate customers given the zero notice. The airlines with an inferior lounge product does a much better job with planning contingencies.

    I have a two hour connection coming up and was counting on visiting the lounge.

  12. I almost routed myself through Dallas on July 26 just because of this lounge. In the end I opted for a direct flight. So glad I did.

  13. I just left the Lounge a few hours ago, and you could hear that the construction has already began. Glad my return is thru lax.

  14. The new lounge open date was supposed to be end of Sept 2018 (based on information from my visit 2 weeks ago) but this “repair” issue makes me think the opening is pushed back a lot more and they are repairing the existing one to keep operating longer.
    @W, yes the new lounge will also have a spa but as of last info, the contracts haven’t been finalized.

  15. Is the 7th word being a referral link a new record for quickest credit card pitch in an article?

  16. Dammit, flying from AUS to LHR with a 3 hour connection in DFW on August 14.. So much for my plans of a pre flight massage and decent food before i slum out in AA in coach..

  17. Visited this lounge 3 times in the past month, and overcrowding is definitely a problem. Hope the new lounge will open soon and will be big enough to help.

  18. Visited the lounge this morning. The friendly agent I spoke with indicated that it’s repairs not renovations that are occurring, and that they are moving to the new space in September. She suggested we visit the (temporary) priority pass lounge at the bottom of the escalator while they’re closed. That space is tiny so I wouldn’t go out of my way to visit it while the Centurion Lounge is closed.

  19. Well, every time I go to that lounge they tell me the new lounge was going to be open July 2018. I guess they were making that up.

  20. You’d know it…I have an almost 3 hour layover there on Tuesday, 8/21.
    Now, with all the delays, it looks real iffy!

  21. With AA having opened the refreshed club in A and now working on new digs in D, it’s head & shoulders above CL. Less crowded, more space, clean, bright design.

    I have an Amex Plat, but rarely use the CL perk. They’ve become a mess.

  22. Wow, lot of complaints from travel snobs. I love the Centurion Lounge- even if it does get crowded- great food, free spa services, awesome drinks and fast Wi-Fi. Big inconvenience right now as I sit in the tiny Club at DFW Priority Lounge at the base of the C Lounge. Only about 30 seats here, so a lot of people will get turned away, but at least they do have the open bar :). Hopefully they get it re-opened soon, but some people need to just relax and quit acting so entitled.

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