Review: Alaska First Class Boeing 737 MAX (FLL-SEA)

Review: Alaska First Class Boeing 737 MAX (FLL-SEA)

FROM: FLL
TO: SEA
CABIN: First
DATE: October 2024
REVIEW RATING:
BEN SAYS: Alaska's 737 MAX first class is above average for the United States, with good legroom, comfortable seats, fast and reasonably priced Wi-Fi, tasty food and drinks, and friendly service.
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For the first segment of my quick trip to Japan & Korea, I flew Alaska’s Boeing 737 MAX 9 first class on the 5hr50min midday flight from Fort Lauderdale (FLL) to Seattle (SEA). While I had reviewed Alaska’s Boeing 737-900ER first class before, this was my first time flying on one of the carrier’s MAX aircraft.

While of course not as good as a flat bed product (like JetBlue Mint), I otherwise consider Alaska first class to be as good as it gets in the United States when it comes to “standard” first class. The airline has more legroom than competitors, and on balance has better food, drinks, and service. While Alaska doesn’t have seat back entertainment, I appreciate the airline’s reasonably priced and fast Wi-Fi, plus the streaming entertainment.

So while it obviously isn’t to the level of business class on Asian or Middle Eastern carriers, Alaska is my first pick in the United States among non-flat bed products.

How I booked my Alaska first class ticket

This portion of my trip was about positioning to Vancouver, so I could catch my Korean Air Boeing 787-10 flight from Vancouver to Seoul Incheon. Since I was booking last minute, the best value was paying cash. So I booked the following in first class for $674.98:

10/05 AS517 Fort Lauderdale to Seattle departing 10:15AM arriving 1:59PM
10/05 AS1305 Seattle to Vancouver departing 2:59PM arriving 3:59PM

I’d consider that to be quite a good deal, given the distance of travel, plus that I was booking last minute. I also had an Alaska voucher to use, so my out of pocket was even lower than that. For what it’s worth, I credited these flights to American AAdvantage.

Alaska first class lounge & boarding

I arrived at Fort Lauderdale Airport at around 9AM. I headed through security, which took just a few minutes (thanks to TSA PreCheck), and found gate C9, where my flight would be departing from. My plane was already on the ground, as it had spent the night there, having flown in the evening before (12 hours is a long time on the ground!).

Boarding for my 10:15AM flight was scheduled for 9:35AM, 40 minutes before departure. Sure enough, that’s when boarding started, with first class being invited to board first.

Alaska departure gate Fort Lauderdale Airport

I should mention that ordinarily Alaska first class tickets (paid with cash or miles) on nonstop flights of 2,100+ miles offer access to Alaska Lounges. However, there isn’t one of those in Fort Lauderdale. The good news is that thanks to this ticket I could use the excellent Alaska Lounge Seattle prior to my connection to Vancouver.

Alaska 737 MAX first class cabin & seats

Alaska’s Boeing 737 MAX 9 first class consists of a total of 16 seats, spread across four rows, in a 2-2 configuration. I’d say Alaska’s 737 MAX cabins feel fairly modern, though they’re definitely on the sterile side in terms of finishes. I selected seat 4F, the window seat on the right side in the last row (it was the last seat available to assign, though fortunately aligns with my preferences).

Alaska 737 MAX first class cabin
Alaska 737 MAX first class cabin
Alaska 737 MAX first class seats
Alaska 737 MAX first class seats

Alaska offers the Recaro CL4710 seat (since rebranded as the Recaro R5 seat) in first class, which is a pretty standard domestic first class seat. What sets this apart is how spacious it is — the seat has 41″ of pitch, is 21.3″ wide, and offers 5″ of recline.

As a point of comparison, other US carriers typically have 37-38″ of pitch in first class, and a few extra inches can make a big difference. In terms of seat comfort, two things come to mind. I appreciate how the seat has an adjustable head rest, which makes it easier to get comfortable. However, I do have to say that the padding in these seats isn’t as good as you’ll find on Alaska’s “classic” 737s, as those seats are very well padded.

Alaska 737 MAX first class seats
Alaska 737 MAX first class seats

Alaska doesn’t offer seat back entertainment, and instead on the seat back you’ll find a literature pocket plus a pouch for storage.

Alaska 737 MAX first class seat legroom

Underneath the pouch is a foot rest, which is such a simple but rare feature on a US airline, as I find it can help with getting comfortable if trying to rest in a seat like this.

Alaska first class foot rest 737 MAX

In this configuration, the tray table folds out from the side armrest. You have to flip it over in order to extend the whole thing.

Alaska first class tray table 737 MAX

Alternatively, if you just extend half of it, then it can double as a personal device holder, for your own entertainment. I wish Alaska had installed a seat back device holder instead (or in addition to the one on the tray table).

Alaska first class entertainment holder 737 MAX

Along the center armrest there are two cupholders, a small counter space, and also a pouch along the side of the seat.

Alaska first class center tray 737 MAX

Each seat has both a USB-A and AC power outlet, conveniently located along the front side of the center console.

Alaska first class outlets 737 MAX

As far as separation between cabins goes, there’s not a proper bulkhead between economy and first class, but instead there’s a partition above the seats, plus a curtain that’s used inflight.

Alaska 737 MAX first class cabin

As you’d expect on a 737 MAX, there are also individual air nozzles at each seat, plus large overhead bins.

Alaska overhead console 737 MAX
Alaska overhead bins 737 MAX

While this product is hardly competitive globally, this is my favorite non-flat bed first class offered by a US airline, thanks to the extra seat pitch.

Alaska first class amenities

Waiting at each first class seat upon boarding was a blanket, which was pretty substantial. I like how Alaska offers these in first class, since many US airlines no longer do.

Alaska first class blanket

Furthermore, once settled in, pre-departure drinks were offered, with the choice of water, orange juice, or coffee. I had a cup of coffee, which was Alaska’s special Stumptown blend. I know this sounds silly, but I also love how Alaska has little creamer “sticks,” after taking three flights in a row in Latin America where there was no milk or cream.

Alaska first class pre-departure drink

Alaska 737 MAX first class entertainment & Wi-Fi

Alaska’s Boeing 737 MAX 9s don’t have seat back entertainment, but they do otherwise have a good setup. For one, Alaska has Intelsat 2Ku Wi-Fi on these jets, and a full flight streaming pass costs $8.

Perhaps this is a hot take, but I’ll take Alaska’s $8 Wi-Fi over Delta’s free Wi-Fi any day. Why? Well, because the speeds are much better, since not as many people use it. I do value being able to stay productive, so I’ll gladly pay $8 for better speeds, compared to an airline where almost everyone connects, and that greatly slows down speeds.

Alaska Wi-Fi pricing 737 MAX

Alaska also has a large selection of streaming entertainment, with movies, TV shows, and more. While I can’t say I use streaming entertainment options often, I know others do value this.

Alaska streaming entertainment 737 MAX
Alaska streaming entertainment 737 MAX

Alaska 737 MAX departure from Fort Lauderdale

The boarding process was pretty efficient, despite a full flight. Boarding wrapped up by 10:10AM, at which point the main cabin door closed, and the captain added his welcome aboard, informing us of our flight time of 5hr50min.

Unfortunately it was a rainy morning in Fort Lauderdale, which made it difficult to take pictures out the window. We pushed back at 10:15AM, at which point the manual safety demonstration was performed.

Alaska 737 MAX pushing back Fort Lauderdale Airport

We then started our taxi at 10:20AM.

Alaska 737 MAX taxiing Fort Lauderdale Airport

The taxi out to runway 10L wasn’t very long, though we had to wait for several planes to land before we were cleared for takeoff. We finally got underway at 10:35AM. It was a long takeoff roll and a smooth climb out.

Alaska 737 MAX taking off Fort Lauderdale Airport
Alaska 737 MAX after takeoff Fort Lauderdale Airport
Alaska 737 MAX after takeoff Fort Lauderdale Airport
Alaska 737 MAX after takeoff Fort Lauderdale Airport
Alaska 737 MAX after takeoff Fort Lauderdale Airport

Despite the lack of turbulence ride, the seatbelt sign stayed on for roughly the first 40 minutes of the flight.

Alaska first class food & drinks

On this flight, lunch was the primary meal. Alaska allows meal pre-orders in first class, and you can find the selection for this flight below. Some of the options are only available via pre-order, and I appreciate the large variety of options available.

Alaska first class menu

I also like how Alaska specifically publishes a drink list for first class (located in the seat back). Unlike American, Alaska has a legitimately interesting drink list, with everything from Straightaway Oregon Old Fashioned, to Crater Lake Hazelnut Espresso Vodka, to wines from the Pacific Northwest.

Alaska first class drink selection

After takeoff, the flight attendant took drink and meal orders. I had a Diet Coke to drink, which was served with a pretty flavorful snack mix in a disposable ramekin.

Alaska first class drink & snack mix

The main meal was then served a little over an hour after takeoff. I had the linguine and shrimp, with linguine tossed in lemon, dill, and caper sauce, topped with grilled shrimp and green peas. This was served with a side salad that had mozzarella, sun dried tomatoes, and pesto, plus a bread roll. In terms of quality and presentation, I found this to be a significant cut above what I get on most US airlines.

Alaska first class lunch

After the meal, I decided to order an Old Fashioned. I’m not usually a drinker on domestic flights, but it was a Sunday afternoon, so why not. 😉

Alaska first class drink

Once all passengers had finished lunch, the flight attendant came around with dessert, which was Salt & Straw ice cream, with the flavor being cinnamon snickerdoodle.

Alaska first class dessert

For the remainder of the flight, the flight attendant made multiple passes through the cabin with a snack basket, which had a variety of sweet and salty snacks.

Alaska first class snacks

Alaska 737 MAX first class lavatory

After the meal I checked out the lavatory. The first class lavatory is at the front of the cabin, and is tiny, as is standard on 737 MAXs.

Alaska 737 MAX first class lavatory
Alaska 737 MAX first class lavatory
Alaska 737 MAX first class lavatory

Alaska first class inflight service

The flight attendant working first class on this flight was great — she was friendly and constantly checked on passengers, so that’s about all you can hope for on a flight like this. I do find Alaska flight attendants to be a bit better than their counterparts at most other US airlines, and I find they’re often a bit more personable.

Beautiful views enroute to Seattle

I spent most of the flight working and gazing out the window. I always select window seats when possible, since I’ll never take for granted just how gorgeous the world is from above. Crossing the United States on a daytime flight is such a lovely experience, watching the landscape evolve with each mile…

Alaska 737 MAX views enroute to Seattle
Alaska 737 MAX views enroute to Seattle
Alaska 737 MAX views enroute to Seattle
Alaska 737 MAX views enroute to Seattle
Alaska 737 MAX views enroute to Seattle
Alaska 737 MAX views enroute to Seattle

Alaska 737 MAX arrival in Seattle

This flight passed by surprisingly fast. At 12:45PM Pacific time, the captain was back on the PA to announce that we’d be landing in around 45 minutes. Around 20 minutes later, the seatbelt sign was turned on.

Alaska 737 MAX views approaching Seattle

I’m sad I was seated on the right side of the aircraft, as the passengers on the left had an amazing view of Mount Rainier, which might just be the most gorgeous view in the lower 48.

Alaska 737 MAX views approaching Seattle
Alaska 737 MAX views approaching Seattle

At 1:25PM we touched down on runway 34L.

Alaska 737 MAX landing Seattle Airport

From there we had a roughly 10-minute taxi to our arrival gate, where we pulled in at 1:35PM, around 25 minutes ahead of schedule.

Alaska 737 MAX arrival gate Seattle Airport

Once off the plane, I briefly visited the Alaska Lounge, and then took the quick flight up to Vancouver. I won’t be reviewing that flight, since there was no inflight service due to how short it is. So this series will pick up at the Fairmont Vancouver Airport, where I’d spend the night.

Bottom line

Alaska Airlines’ 737 MAX first class is a pleasant way to fly within the United States. The airline offers a bit more legroom than competitors, along with a foot rest and adjustable head rest. Alaska also has above average food, drinks, and service.

Obviously this product isn’t competitive globally, if you compare it to what you’d get on a comparable flight in some other regions. However, within the United States, Alaska is my favorite airline in markets without flat beds.

What do you make of Alaska first class on the Boeing 737 MAX?

Conversations (28)
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  1. DiogenesTheCynic Member

    Interesting and great to see an actual cupholder in the seat (i.e., with a well indented into the seat). I'm not sure I've ever seen that in an F domestic seat, and I would really appreciate it (obviously a drink placed on an armrest drink shelf is not that likely to fall over due to turbulence, but can also be knocked accidentally).

  2. Daniel M Guest

    “Since I was booking last minute, the best value was paying cash.”
    Hi Ben. Why did you make such an authoritative statement when you always preach the best award inventory is last-minute? You should caveat your statement.

  3. Edp Guest

    Salt and straw is legitimately good ice cream. This is probably the best served on any airline....

  4. John Tollo Guest

    How much did Minicucci pay you for that write up?

  5. Ian Guest

    What a revelation, an airline that than is better than heavenly Delta!

  6. JohnHam Gold

    The meal looks great and substantial!

    I can't say I'm a fan of the stumptown coffee and boxed water. Yuck!

  7. BradStPete Diamond

    My family has had a long connection with the State of Alaska and Alaska Airlines going back to the wonderful " Golden Nugget Fan Jets " of the 1960's. I have never had anything but a great flight on AS in F as well as Y. I fly TPA-SAN several times a year and while normally s DL fan, I chose AS not only because its a nonstop ( HELLO !) but the F Class service is just so darn nice.

  8. Robert Fahr Guest

    That wifi on AA would have $35 or more.

  9. aeroandquiver Member

    The tablet holder on the tray can also be used when the tray is fully extended -- you just swivel it around to the other side.

  10. Jimmy’s Travel Report Diamond

    “After the meal, I decided to order an Old Fashioned.” Look at you lucky. Bourbon drink no less.

    Ribbing aside, nice review. I very much enjoy traveling an Alaska F transcon with my wife. Service levels (as noted) are very good.

  11. AG Guest

    Hi Ben, nice report.

    One correction - Alaska does not have Viasat Wi-Fi on its mainline fleet. It has Intelsat's 2Ku system on its mainline fleet, including the plane you flew.

    Alaska will soon install another satellite system from Intelsat on its regional jet partners' fleets. That system promises to be even better, because it will take advantage of low-earth-orbit satellites that provide lower latency.

  12. E. Parks Guest

    @justsaying - True, Alaska does not offer a traditional IFE with seat back screen, but if you have a phone, tablet or laptop (with the latter two providing an often better viewing platform than the typical seatback screen on domestic aircraft) you can stream hundreds of movies, television shows and documentaries for free.

    1. Sam Guest

      It's not the same experience as Alaska providing the screen. They used to do this in first class with free digEplayers, but they cheaped out at some point in the last few years and eliminated this amenity.

  13. Andrew H. Guest

    Beautiful shot of Grand Teton National Park.

  14. E. Parks Guest

    @REYYAN - SEA-YVR is maybe 35 minutes flying time. That's nice that Delta sees fit to offer a drink and snack (What was it? A bag of nuts or a granola bar? Oh boy!), but if you put them head to head against Alaska on longer routes such as SEA to LAX, DEN, MSP, DTW or JFK - Alaska's nicer cabin, service and meals (There's even a hot meal available for purchase in coach on...

    @REYYAN - SEA-YVR is maybe 35 minutes flying time. That's nice that Delta sees fit to offer a drink and snack (What was it? A bag of nuts or a granola bar? Oh boy!), but if you put them head to head against Alaska on longer routes such as SEA to LAX, DEN, MSP, DTW or JFK - Alaska's nicer cabin, service and meals (There's even a hot meal available for purchase in coach on longer flights) make Alaska the much better carrier in my book.

    But what do I know? I've only flown 6.2 million miles...

    1. yoloswag420 Guest

      Isn't this completely misleading? Delta specifically makes it a point to compete with Alaska on these flights out of SEA, even ones shorter than their published distance.

      That's why Delta does provide meals on short stints like SEA-SFO which are shorter than 900 miles.

  15. Justsaying Guest

    A dealbreaker for me is no IFE.Delta and United typically have it. United will be getting free Starlink Wi-Fi but they desperately need to improve catering. Because Alaska has no IFE, a mainly domestic network, and charges for Wi-Fi they will always trail.

    1. roger Guest

      I couldn't care less about the IFE on an aircraft unless we are talking flights over 5 hours or flying Internationally to a different continent. Talk to any Crew Member, the IFE is the biggest point of contention on a flight when it has faults or flat out doesn't work and they have to listen to a Karen piss,moan and whine. People need to adjust and realize there is more to life than burying your face into a screen. JFC already.

  16. Reyyan Diamond

    Delta offers a drink and snack in F on the Seattle to Vancouver route, while Alaska doesn’t provide any service? Win for Delta in my book.

  17. Abidjan Diamond

    Super start to the trip, Lucky. Impressive flight/product. Good price, too.

  18. Dave Guest

    AS has an interesting beer selection as well. I appreciate airlines which put emphasis and thought into their beer offerings, both in the air and on the ground. AS appears to lead the way.

    1. Vancouver - Char Diamond

      yes, and nice to see the offerings of local beverages and brews

  19. Sam Guest

    Ben, if it was a clear day, the pics alone are worth a review of sea-yvr! Even if it's on an AS Embarer or AC dash 8.

  20. AinthePNW Guest

    Glad to hear you had a good experience. As a long time MVP 75k/100k on AS, your experience is more of an anomaly
    than the norm. AS service has very much been hit or miss in the past few years (as well as trash operations). Shocked you didn’t have to wait for 1+ hour for the “gate” at SEA (always happens when the flights are early).

    I usually find the service usually decent on their daytime long distance flights. Otherwise, avoid at all costs and take DL or UA.

    1. Steve from LA Member

      I too am a longtime 75k/100k and you are correct. When AS is on they are on, but when they are not it can be miserable. As of late, it seems like there are more misses when it comes to service than there used to be.

      But @Ben has me thinking. Would my service on AS be more consistent if they thought they were being reviewed by a famous blogger when I flew with...

      I too am a longtime 75k/100k and you are correct. When AS is on they are on, but when they are not it can be miserable. As of late, it seems like there are more misses when it comes to service than there used to be.

      But @Ben has me thinking. Would my service on AS be more consistent if they thought they were being reviewed by a famous blogger when I flew with them? I am sure that Ben doesn't overtly advertise his status or purpose, but I notice the pics of the interior are great and no other passengers are in the pics. @Ben are you asking for early access to the plane for taking pics? Do you think this is somehow affecting the level of service you are ultimately receiving?

      Again, I love Alaska and 8-10 years ago 95 percent of the time when I flew AS the service was spot on. Now it seems that percentage is down to around 70 percent of the time. I don't fly Delta, but that 70 percent rate is still better than AA. Maybe if I pretend to be a famous blogger, the rate will go back up into the 90 percent rate again . . .

    2. InternationalTraveler Diamond

      I once happened to be the first passenger on a LH A350 and took many pictures of the empty cabin with no one else in them. I didn’t even try to be first, it just happened. I am sure a frequent traveler can just line up at the gate and sense the right moment when the boarding starts to be one of the first.

      On that specific LH flights, I sensed that one of the flight attendants mistook me for a blogger.

    3. aeroandquiver Member

      I've been 75k for four years, 100k for one of them, and I disagree. I find Ben's experience to be more the norm than the exception. 1+ hour waits on arrival? I can't say I've ever waited that long in SEA. As a former AA EP I'll take AS over AA any day of the week on both hard and soft product (to be fair, I've never flown F on UA or DL). I do...

      I've been 75k for four years, 100k for one of them, and I disagree. I find Ben's experience to be more the norm than the exception. 1+ hour waits on arrival? I can't say I've ever waited that long in SEA. As a former AA EP I'll take AS over AA any day of the week on both hard and soft product (to be fair, I've never flown F on UA or DL). I do agree that recently operations has been more of a mess with fewer on time departures though. Most flights I've been on seem nearly or actually 100% full; I wonder how much that factors in. And not related to AS, but I'm getting real tired of the unfinished construction at SEA...

  21. S Diamond

    Flew Alaska for the first time on a transcon not too long ago and was also very impressed. Great service, good food, good legroom, and fast Wifi that allowed me to even stream a NFL game. Just impressive overall and based on that experience would agree a cut above AA, DL, and UA.

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E. Parks Guest

@REYYAN - SEA-YVR is maybe 35 minutes flying time. That's nice that Delta sees fit to offer a drink and snack (What was it? A bag of nuts or a granola bar? Oh boy!), but if you put them head to head against Alaska on longer routes such as SEA to LAX, DEN, MSP, DTW or JFK - Alaska's nicer cabin, service and meals (There's even a hot meal available for purchase in coach on longer flights) make Alaska the much better carrier in my book. But what do I know? I've only flown 6.2 million miles...

3
S Diamond

Flew Alaska for the first time on a transcon not too long ago and was also very impressed. Great service, good food, good legroom, and fast Wifi that allowed me to even stream a NFL game. Just impressive overall and based on that experience would agree a cut above AA, DL, and UA.

3
Abidjan Diamond

Super start to the trip, Lucky. Impressive flight/product. Good price, too.

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