Delta Elites Get Expanded Virgin Atlantic Clubhouse Access At London Heathrow

Delta and Virgin Atlantic have a transatlantic joint venture, and as a result they’ve tried to create as much “metal neutrality” as possible, including with lounge access, upgrades, gates, etc.

Delta-Virgin

As of September 2016, Delta and Virgin Atlantic fully moved in together at London Heathrow Terminal 3, while previously some of Delta’s flights also departed from Terminal 4. This was great news because it made connections easier, and also good news because Virgin Atlantic’s incredible Clubhouse is located in Terminal 3.


Virgin Atlantic Clubhouse London Heathrow Terminal 3

I consider the Virgin Atlantic Clubhouse to be one of the world’s best business class lounges. It has a la carte dining, a spa and salon, an outdoor terrace, and more than anything else, a really fun vibe. It’s simply a fantastic lounge.

However, it’s not surprising that Delta and Virgin Atlantic had to put some access controls in place, given the number of people who would have access to the Virgin Atlantic Clubhouse. At the time Delta said that Diamond, Platinum, and Gold members would be advised to use the No1 Lounge at Terminal 3, rather than the Virgin Atlantic Clubhouse.


No1 Lounge London Heathrow Terminal 3

However, Virgin Atlantic has slowly been undoing these access limits. Today it was announced that Delta SkyMiles Diamond and Platinum Medallion members flying in economy or premium economy on Delta or Virgin Atlantic out of Heathrow will once again have Virgin Atlantic Clubhouse access.

Diamond members actually had reinstated Clubhouse access as of February 2017, so what’s new here is that Platinum members once again have access. Per Delta’s announcement:

Starting June 1, 2017, Platinum Medallion Members plus one guest who are traveling in Delta Main Cabin, Virgin Atlantic Premium Economy or Virgin Atlantic Economy cabin are able to access the Virgin Atlantic Clubhouse located in Terminal 3 in London-Heathrow. As a reminder, Diamond Medallion Members began receiving the same level of Virgin Atlantic Clubhouse access on February 16, 2017.

The full suite of London-Heathrow lounge benefits for SkyMiles Medallion Members and Delta One® customers are as follows:

  • Diamond and Platinum Medallion Members traveling in Delta Main Cabin, Virgin Atlantic Premium Economy or Virgin Atlantic Economy cabin and passengers traveling in Delta One or Virgin Atlantic Upper Class are all eligible to access both the Virgin Atlantic Clubhouse and No1 Lounges, Heathrow, both located in Terminal 3.
  • Gold Medallion Members traveling in Delta Main Cabin, Virgin Atlantic Premium Economy, or Virgin Atlantic Economy cabin are eligible to access No1 Lounges, Heathrow.
  • All Diamond and Platinum Medallion Members receive complimentary access to the Virgin Atlantic Revivals Lounge upon arrival at London-Heathrow Airport regardless of cabin of travel. The Revivals Lounge is also complimentary for Delta One and Virgin Atlantic Upper Class passengers.
  • Diamond, Platinum, and Gold Medallion Members also enjoy access to the SkyTeam lounge located in Terminal 4.


Virgin Atlantic Clubhouse London Heathrow Terminal 3

This is awesome news for those members, though I do wonder how this change is being accommodated. Presumably the lounge still has the same crowding issues, so I’m not sure how room is being made for additional passengers. Is overall demand for the lounge down, are they just fine letting it get more crowded again, or…?

Regardless, this is good news all around, as visiting the Clubhouse is a real treat.

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renhelm Guest

I won’t fly to LHR if I can help it. In 2016 I booked a flight to LHR and made sure it goes to T4. After booking they had changed it to T3. I also had a flight from LHR to AMS. What a nightmare it was to transfer from T3 to T4. I absolutely hate LHR, operations at this airport is horrible. At arrival the sky bridge was broken and my luggage did not arrive on a nonstop Virgin Atlantic flight. Also nobody in the lugguage area wanted to do the report, they kept sending me back to the belt to check some more. The airport personelle was horrible. I had 4 hrs between arrival and my flight at T3 but ended up missing my KLM connection because of airport operations. And on top of it KLM blamed me and refused to rebook me for free even though I am Flying Blue Platinum and I had proof that I was held up by the airports operations. So I won’t fly KLM and won’t fly to LHR if I can avoid it. So who cares if this lounge is great, the airport sucks and that is why the loung is underused.

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Charlie Guest

Still seems like a very 'one sided' benefit scale for Delta elites vs VA elites. I live in the U.S and i've had to get an Amex platinum just to use the delta lounges as no access is given unless traveling an international segment....fix up Virgin!

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Alex Guest

I was there in May and noted that the pool table/games/library area had all been replaced with restaurant seating (pool table and arcade games gone for good??). They were also playing rather loud and intrusive music, and some of the waiters seemed a bit miserable (can't say I blame them with all that noise and their new workload). Eating and drinking no longer allowed on the outdoor terrace (although I wasn't challenged when I went out with my champagne glass). Toilets seemed busy for the first time I can remember, and you now have to dodge your way though the extended dining area to reach them. It all seemed a bit more functional and regimented than in the past - somewhere to pass the time, rather than enjoy yourself. In other words, more like an airport lounge, rather than a 'Clubhouse'.

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Frederik New Member

Agree with @David: What about VS Golds and Sky Club access - regardless of cabin?

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AirfLyer Guest

Hey Lucky. I think a huge reason for this is because the clubhouse is getting a big make-over, i have visited twice now in the past year and they have added lots of new seating etc. So perhaps this is why they can accommodate more people. There is now around twice as much seating as before I think.

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