Rumor: United Premium Service Is Being Rebranded As “United Coast”

Most airlines operate some sort of a special service between coasts, given how high yield some of these routes are. The most popular routes for these special services are from New York to both Los Angeles and San Francisco.

For example, United operates p.s. (Premium Service) flights from Newark to LAX and SFO, all of which feature flat beds in business class. Back in the day United operated these special flights out of JFK, though as of October 2015 they decided to pull out of JFK altogether, and rather operate these flights out of their Newark mega-hub. We’ve since learned that United regrets this move, but they can’t really undo it anymore.

In addition to flat beds in business class, these flights also feature enhanced food & beverage options, better bedding and amenities, etc. Unfortunately this also comes at a cost — at least at United, MileagePlus Premier members aren’t eligible for complimentary upgrades in these markets.

Anyway, No Mas Coach shares leaked information that suggests United p.s. will be renamed United Coast as of next month. Apparently the change will be in name only, and we won’t see changes to the seat, food & beverage service, etc.

However, apparently Boston to San Francisco will also become a United Coast route, which doesn’t come as much of a surprise, given that United recently announced they’d be adding flat bed seats in the market. Oddly Boston to Los Angeles isn’t getting the same love, even though JetBlue offers their incredible Mint product in the market.

Ultimately it doesn’t seem like all that much will be changing in terms of the quality of the product, but rather they just see a branding opportunity, and United is big into that. When you look at the “products” we’ve seen introduced lately, it looks like the craze is to name the product after the airline, and then add one other word — United Polaris, Delta One, etc.

It seems that they think this will resonate more with passengers than “Premium Service,” which seems like a rather generic term.

I’ll be curious to see when this is officially announced, and if any other aspects of the service change.

What do you make of the potential United Coast rebranding?

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Pedro Guest

OMG, UA haters, get a life and stop bringing up the UAx incident as totally UA's fault. The facts are that NO UA employee touched the passenger, and NO UA employee told the CPD officers to manhandle the passenger. The passenger decided to play a game and didn't realize (or care) that when any law enforcement person gives you an order, you comply. Please note, the officers involved were placed on admin leave. UA agents will now be authorized to offer more money to get volunteer DB's, and crew "must ride" rules will be changed, which is good, but please stop blaming UA for that unfortunate incident, which has now spurred copycat onboard refusal incidents, and made life for harried CSA's and FA's more miserable, as well as delays to passengers who just want to get where they are going. P.

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Travel With Leo Guest

Name won't change anything...

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Ivan X Guest

Hey haters, I like United. I usually have positive experiences with them, and when I don't, their online CS pretty consistently makes it right. I also like flying from Newark. It's faster from downtown Manhattan than JFK. I like that there's an entire separate level for Premier check in, and TSA Pre (or Premier line) negates most security issues in Terminal C. I find the OTG setups actually convenient, with a variety of high-quality food options right at the gate in many cases. The basic level of elite status (Silver) is better than on Delta (priority bags). And the award tickets are a much better value than on AA and Delta, where Saver tickets don't really exist any more; and they're quickly obtained, given the speed that you can earn them with the right combo of Chase cards. And award availability, at least in econ, is really pretty good if you're either an elite or you have any MileagePlus card, even the no-fee one (which you can only convert to, not apply for). Don't put your spend on that, though -- earning Chase Ultimate Rewards points is a much better plan. The Economy Plus subscription option is a tremendous value for non-Gold flyers -- $900 for two, worldwide, for a full year. The P.S. 757 lie flats are quite comfortable, and the Saks blanket and pillow are phenomenal. Food is good if not extraordinary. You get any kind of drink you want pre-takeoff, not just champagne. Coast is a sensible name, as I didn't even know what P.S. stands for. Their global reach is enormous, at least from NYC -- I became an elite completely by accident, operating as a free agent. Sure, they have their bad days, but is there really an airline which doesn't? The only real complaint I have is that their 777 biz class is awful, but at least they've recognized that --- I wish they'd have gone with some off the shelf seats so they could fix that problem more quickly. Bitch all you want about United, but when you can get a last minute 10K or 12.5K ticket one way from Cleveland or New Orleans to NYC when the cash price is over $500, let me know, and I'll consider flying your airline. Self-promotion: I go on and on about this and other things, for better or worse, at my own blog at http://ivanx.nyc .

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Andy Guest

Apparently UA is dropping many transatlantic 757 planes for widebodies so that may explain the added inventory of 757's for the BOS-SFO route ?

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Apul_madeeqaoud Guest

What well the United beatings be branded as? United Black/Blue?

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