Review: Singapore Airlines Business Class Lounge Melbourne Airport

Review: Singapore Airlines Business Class Lounge Melbourne Airport

9


After checking out the Amex Lounge and Air New Zealand Lounge, it was finally time to visit Singapore Airlines’ Lounge at Melbourne Airport.  Lounge-hopping sure is an easy way to pass time at the airport, especially with so many airport lounge benefits available.

The SilverKris Lounge is located in Terminal 2 at Melbourne Airport, and it’s right next to the American Express Lounge.

The lounge’s published opening hours are three hours before the departure of Singapore Airlines flights, except SQ247, for which it only opens 2.5 hours before departure. Singapore Airlines has 4-5 flights per day to Singapore, plus one daily flight to Wellington. That Wellington flight leaves early in the morning, meaning the lounge also opens very early.

Singapore Airlines Lounge Melbourne exterior

One of the unique things about the SilverKris Lounge is that it has both a first and business class section. I was flying first class, so spent most of my time in that portion of the lounge, though figured I should also review the business class section.

Upon entering the lounge, the business class section is located to the right.


Singapore Airlines Lounge Melbourne entrance

Just inside the entrance is a business center with some communal workstations and office chairs.


Singapore Airlines Lounge Melbourne business center


Singapore Airlines Lounge Melbourne business center

In terms of furnishings, the business class section of the lounge feels quite outdated — the lounge is well maintained, but the decor just sort of feels a bit “bleh.”

Compared to the Air New Zealand Lounge, the Singapore Airlines Lounge is quite small, so I imagine it fills up before departure, especially for those flights operated by A380s.

The buffet is near the center of the lounge, and then the seating surrounds it, with a “curve” in the middle of the lounge. I’ll let the pictures of the seating speak mostly for themselves.


Singapore Airlines business class lounge Melbourne seating


Singapore Airlines business class lounge Melbourne seating


Singapore Airlines business class lounge Melbourne seating


Singapore Airlines business class lounge Melbourne seating


Singapore Airlines business class lounge Melbourne seating


Singapore Airlines business class lounge Melbourne seating


Singapore Airlines business class lounge Melbourne seating

As far as the dining area goes, there’s both a communal table and three dining tables.


Singapore Airlines Lounge Melbourne dining area


Singapore Airlines Lounge Melbourne dining area

As far as the food and drink selection goes, there’s a fridge with self serve soda, water, juice, beer, and wine.


Singapore Airlines Lounge Melbourne drink selection

There’s also a selection of self serve liquor.


Singapore Airlines Lounge Melbourne food selection

Disappointingly the lounge just has a Nespresso machine, and doesn’t have barista made coffee.


Singapore Airlines Lounge Melbourne espresso machine

Otherwise the food selection was quite good, with fresh fruit, salad, yogurt, cereal, ice cream, and several hot breakfast options.


Singapore Airlines Lounge Melbourne food selection


Singapore Airlines Lounge Melbourne food selection


Singapore Airlines Lounge Melbourne ice cream


Singapore Airlines Lounge Melbourne food selection


Singapore Airlines Lounge Melbourne food selection


Singapore Airlines Lounge Melbourne food selection


Singapore Airlines Lounge Melbourne food selection


Singapore Airlines Lounge Melbourne food selection


Singapore Airlines Lounge Melbourne food selection

The lounge has reading materials and newspapers.


Singapore Airlines Lounge Melbourne magazines


Singapore Airlines Lounge Melbourne newspapers

The lounge also has bathrooms, including private shower rooms.

Unfortunately the lounge doesn’t have much in the way of views. It just faces an interior hallway of the airport.

Like I said, I only briefly popped into this part of the lounge, and then headed over to the first class section, which was a very different experience.

Singapore SilverKris Lounge Melbourne bottom line

While the Singapore Business Lounge has a pretty good food and drink selection, otherwise this lounge isn’t very nice. It’s not that big, it feels sort of outdated, and it has no views.

Given that Star Alliance business class and Star Alliance Gold passengers also have access to the nearby Air New Zealand Lounge, I’d personally pop over there instead.

Fortunately the experience in the first class lounge was much better.

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  1. alain millett Guest

    I used the Silver Kris Lounge in Sydney in late November, and they had a coffee machine, on my most recent visit on May 2 - they had a barista, the lounge dragon - who remembers me, made a special mention of it when we checked in, and escorted us to place our order before we sat. So hopefully Melbourne has done the same. My husbands cuppacino came with a SQ emblem in chocolate on the top

  2. Justin Guest

    Average and altogether underwhelming considering the much vaunted reputation of SQ. But having tried both Silver Kris Lounges at Changi and the ones at Taipei, Heathrow and Hong Kong, this doesn't surprise me. SQ's lounges just aren't good.

  3. Illy-Billy Guest

    Back in December I flew SQ Business class (for the first time on SQ) BKK-SIN-AMS. All round a very underwhelming experience.
    Lounge at BKK is "meh" but benefit of the doubt given it`s an outstation. Triple "meh" for the lounge at Changi, SQ`s hub which is supposed to be their flagship lounge but which feels more like a cramp, dark "waiting area" rather then a premium lounge.
    Seats on A330 BKK-SIN are vintage...

    Back in December I flew SQ Business class (for the first time on SQ) BKK-SIN-AMS. All round a very underwhelming experience.
    Lounge at BKK is "meh" but benefit of the doubt given it`s an outstation. Triple "meh" for the lounge at Changi, SQ`s hub which is supposed to be their flagship lounge but which feels more like a cramp, dark "waiting area" rather then a premium lounge.
    Seats on A330 BKK-SIN are vintage (in every way), food is mediocre and service rushed (for no reason).
    Seats on A350 SIN-AMS are V-shaped meaning your feet get stuck at the end of the V. "Book the cook" food was great.
    SQ seems to be thriving on its image and marketing of 15 years ago. I would not recommend to pay any premium to fly SQ vs other carriers.

  4. CC Guest

    @JB

    You might be able to do that, but that strikes me as pretty poor value for your points. $1000 for 100k miles gives you 1 cent per mile. Typical valuation for Amex points is over 2 cents per mile. (That’s for the value of redemptions and not cash, however, so I might be willing to take less than 2 cents per mile if I could trade them for cash. But 1 cent per mile is too little.)

  5. JDS Guest

    I used this lounge about a year ago, it's all very 'meh.' But what can you expect from an outstation when the business class lounge at Changi is also pretty meh.

  6. Jo145 Member

    @Icarus - the flights were in December prior to Xmas.

  7. JB Guest

    +1 to Abidjan.

    By the way, I have a question. Recently I spent 100,000 amex points for a round trip flight on Qatar (in economy, that's fortunate and unfortunate). Then I was forced to book another timed flight so I canceled the ticket. Unfortunately I lost 100,000 Amex Points. That's a negative for me. For my wife however, this is a positive. That's because they gave me $1,000 instead. Apparently they cannot refund points....

    +1 to Abidjan.

    By the way, I have a question. Recently I spent 100,000 amex points for a round trip flight on Qatar (in economy, that's fortunate and unfortunate). Then I was forced to book another timed flight so I canceled the ticket. Unfortunately I lost 100,000 Amex Points. That's a negative for me. For my wife however, this is a positive. That's because they gave me $1,000 instead. Apparently they cannot refund points. Anyone else experience this? Did anyone know about this?

    By the way, I have over a million Amex points. So in theory I could book 10 tickets and cancel them all and get $10,000?

  8. Abidjan Gold

    Lucky, you're on a roll. Keep it up!

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

alain millett Guest

I used the Silver Kris Lounge in Sydney in late November, and they had a coffee machine, on my most recent visit on May 2 - they had a barista, the lounge dragon - who remembers me, made a special mention of it when we checked in, and escorted us to place our order before we sat. So hopefully Melbourne has done the same. My husbands cuppacino came with a SQ emblem in chocolate on the top

0
Justin Guest

Average and altogether underwhelming considering the much vaunted reputation of SQ. But having tried both Silver Kris Lounges at Changi and the ones at Taipei, Heathrow and Hong Kong, this doesn't surprise me. SQ's lounges just aren't good.

0
Illy-Billy Guest

Back in December I flew SQ Business class (for the first time on SQ) BKK-SIN-AMS. All round a very underwhelming experience. Lounge at BKK is "meh" but benefit of the doubt given it`s an outstation. Triple "meh" for the lounge at Changi, SQ`s hub which is supposed to be their flagship lounge but which feels more like a cramp, dark "waiting area" rather then a premium lounge. Seats on A330 BKK-SIN are vintage (in every way), food is mediocre and service rushed (for no reason). Seats on A350 SIN-AMS are V-shaped meaning your feet get stuck at the end of the V. "Book the cook" food was great. SQ seems to be thriving on its image and marketing of 15 years ago. I would not recommend to pay any premium to fly SQ vs other carriers.

0
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