Video: Fight Breaks Out Over Singapore Airlines Boarding Order

Filed Under: Singapore, Videos

There really is no shortage of stories involving crazy passengers at Singapore Changi Airport and/or on Singapore Airlines. Maybe it’s partly because Singapore is such an orderly society that most airline related incidents make the news, while in other countries it’s so commonplace that no one even notices. Earlier I posted about an Australian man who was sentenced to six months and two weeks in prison for his repeated bad behavior while transiting Singapore.

Now there’s video footage of two men getting into quite a fight at Guangzhou Airport before boarding a Singapore Airlines flight to Changi on August 30, 2017. Per The Straits Times:

According to witness Cedric Teng, 30, who was waiting to board the flight home after a four-day holiday, it sparked off at about 12.30pm local time when one of them wanted to jump queue.

He was at the back of the line and a fellow passenger told him that the man in white had insisted on being first in line, despite passengers with young children being allowed to board first.

Somehow that escalated into this:

In the US if such an incident occurred the police would be called and the passengers wouldn’t be allowed on the plane. Meanwhile a Singapore Airlines spokesperson confirms that both passengers were allowed to continue on the flight:

“The passengers involved in the incident were permitted to board only after it was assessed that the safety of the flight would not be compromised. Our flight crew were also informed so that they could monitor the situation on board the flight, which proceeded to Singapore without further incident.”

“Flight crew are trained to recognise and deal with potential cases of passengers who exhibit unruly behaviour. Our ground staff may also refuse boarding to customers who may have already displayed errant behavior, in order to not compromise the safety and comfort of other customers.”

Airports really bring out the worst in people sometimes…

(Tip of the hat to SINJim)

  1. Singaporeans must be….. same as the chinese…. and of course look at the aggressor… ethnic chinese of course……. typical… in singapore and having been to china.. you see this kind of behaviour all the time…..

  2. Also I dont understand this rush to board….. you also see this all the time in Singapore people lining up so eager to get on… this is not a budget carrier… they NEVER run out of overhead space so what’s the rush? in Singapore they call this kiasu… kancheong…… kiasu = the fear of losing .. kancheong… impatient….. LOL

  3. and one more person that did not read the book that came with the phone that says for full screen turn the phone on its side.

  4. @Jay
    Really? Not to grasp strings here, but it’s not like India or malaysia is exactly known for being peaceful.

  5. I wouldn’t have wanted to fly with either of them. They both should’ve been removed to wait at least until the next flight where no one recognized them yet, or even better, given a temporary ban on flying SQ.

  6. “In the US if such an incident occurred the police would be called and the passengers wouldn’t be allowed on the plane.”

    That’s because us people are coward, calling police for trivial things. In china, everyone solve their problem with kung fu!

    And well… you know what chinese tourist do. Even their government are ashamed of chinese tourist. So don’t say racist to people who simply experienced ‘chinese tourist attitude’ first hand. Lol

  7. I would’ve intervened and tackled the indian looking dude. He’s hitting a chinese man old enough to be his father. low class.

  8. @justin h
    So… being old means you can jump on the line? Nice logic! Maybe being old also entitled you to be upgraded from economy to first class?

    Or maybe if you were working as FA, being old means younger passenger shall serve you food instead you serve them food and drinks?

  9. Unfortunately, you do see this kind of behaviour a lot in Asia and most of the time its tourists from mainland China. You almost never see this from Korean or Japanese tourists.

  10. It’s not about the race – it’s about the culture. When traveling all over Asia you will be frequently told by the locals, Thai, Japanese, etc. that Chinese are the most rude, loud and obnoxious. It’s a well known fact. In fact Chinese government spends quite a bit of time and resources reminding their citizens to be polite and behave properly when traveling abroad so not to embarrass their native country. And yes it is possible for most members of one society to behave differently than the majority members of another society. What’s normal in China is definitely not normal in many other countries. Normal = conforming to a standard; usual, typical, or expected.

  11. I am tired of people playing stupid when boarding planes. Dude has zero status and is assigned seat 99Z but still tries to board when first/business class. It makes my day when gate agent sends him back to the end of line. 🙂

  12. OK, we all know Lukcy has pre-determined position

    I really see it is OK to review the incident from another perspective

    why not criticize the guy in green, looking like Indian, not following the rules

    I remember a while ago there was report saying Indians trying to take advantage of wheelchair even they are not disabled.

  13. @h xu
    Because the indian man is doing what any sane human would’ve done. When you see chinese with an attitude, punch! No need to reason or talk. They are chinese…..

  14. @Tony
    Lol. You expect korean or japanese jumping the line in queue? Even when earthquake stroke their school, kids from those two nation would line up nicely to exit the building.

  15. @James

    Although the video and article are about the racist American but in Thailand and other S Asian countries, Brits, Aus or European Whites behaves just the same. Just Thailand alone, the White
    expats run amok on a daily basis.

  16. All of this crap in the airport occurs after you get into your seat, Lucky, and start guzzling Champagne.

  17. I had to intervene when a fight broke out between two men on a Singapore Airlines flight. One guy was annoyed with the guy behind him (not clear, either kicking the seat or tapping too hard on the AVOD) so he got up and confronted him. Well, yells went to blows and this happened right across the aisle from me. I’m a lot bigger than either of them and could take them both down if needed so I got them to stop. What was more annoying was the FAs were nearby but just stood by like dazed deer. Granted, they were sweet young things but maybe that’s the problem with the airline’s priority in hiring.

  18. As a frequent user of Singapore Changi this is all too common and not race driven. Because changi do security at the boarding gate there’s a crush to get through and then too many people being held at the boarding gate in rooms that are too small and often understaffed.

    Then they announce the flight and chaos ensues.

    They need to move to a more forward thinking way if doing security and realise that boarding gate areas are too small for the size of the planes today.

    But hey everyone thinks Changi is great when in reality it’s a pretty mediocre airport with pretty mediocre staff.

  19. @Henry
    If the world thought changi is great and only you who thought changi is mediocre, perhaps you are the ine in the wrong. Ever thought of that?

  20. @james strangely enough as someone who does 30+ trips a year through Changi, along with a number of others we all find it mediocre.

    I accept that if you are a once or twice a year visitor then it would wow compared to say LHR/JFK.

    But as a regular I would rate Changi behind a number of other Asian airports.

  21. Gate A109 is CAN not SIN. SQ boards flight by group number (kinda like United). The announcements are usually in perfect English by SQ staff. This maybe part of it as I just experienced boarding this exact flight in Group 4 and I was all alone. It was only after some other passengers lined up that EVERY one lined up quickly.

    This said – it is no where near as bad as it used to be in China. It is much better now.

  22. @Henry In your rush to make a pithy comment about Changi Airport you don’t seem have picked up that this incident happened in Guangzhou. I can understand not reading the actual words in the article but SURELY a seasoned jet-setter like yourself can tell that this isn’t the mediocre Changi.

  23. Even just reading the headline, my first thought was “China”. I live in Hong Kong and see it all the time. Even flights to HKG are full of this behaviour and it’s like a zoo. No need to check the FIDS for the gate, just find the loudest and most chaotic gate and you’ve got your flight to mainland China or HKG. If airlines actually punished the offenders, you’d see less of this kind of incident. Alas, thereare no negative consequences for these people so the behaviour continues.

  24. Changi has been voted many times as the best airport in the world.
    Only Henry and a tiny minority hate Changi.
    Goes to show you just can’t please everyone.

    SQ was too lenient on these loser fighting customers.
    They should have been arrested and banned from flying.

  25. The problem with the article is that the introductory sentence says “There really is no shortage of stories involving crazy passengers at Singapore Changi Airport and/or on Singapore Airlines.”. So, people who love to jump to conclusions after reading the first sentence immediately assumes that this occurs at Changi. If this had actually happens at Changi, they would had been arrested.

    Lucky, can I suggest for the opening sentence to be changed to something else as it is causing some readers to assume the wrong thing at the start of the article….

  26. C H I N A!

    Lucky… go visit Sheung Shui, Hong Kong and you will see things that will open your eyes. Good luck dealing with those rude China people.

  27. Singapore has plenty of passive aggressive people, I can say that having lived there for over a decade (and generally enjoying it!).

    All that orderliness goes out the window when a minor incident occurs.

    Despite this incident happening in China, I’m going to guess the two gentlemen are actually Singaporean – the darker skinned one is probably not Chinese, and the blue shirted guy is telling the old man to calm down in English – if the old man were from China, you would think Chinese would have been used (since almost all Singaporean Chinese can speak chinese to some extent). But I stand to be corrected.

  28. i think punching each other out prior to boarding warrants those involved stay behind!!If they did this at 35,000 feet someone would have to retrain them…..not good

  29. While I do agree with others here that chinese tourists are one of the worst, people need to leave their self-entitled attitude back home. Be considerate and follow the rules and respect others around you as well as the local laws.

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