Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Ask a question

Door Dash…

by Aaron P Member

August 26, 2025

Can you help?

Copied material?

by alexparr73 New Member

August 25, 2025

Can you help?

Online Checking

by CSSAUS New Member

August 21, 2025

Can you help?

Reader Inquiry: Suspicious Cancellation Practice with Sixt and Capital One Travel

by cgg30035 New Member

August 13, 2025

Can you help?

EWR Delays

by FCarg15 New Member

August 11, 2025

Can you help?

Emirates Bonus mile Sale

by cross40 New Member

July 31, 2025

Can you help?

New world record

by rgoddard New Member

July 14, 2025

Can you help?

LEONARD LEWENSTEIN, M.D.

by Leonardo5 New Member

June 13, 2025

Can you help?

Miles transfer

by Kpmonahan65 New Member

May 24, 2025

Can you help?

Brandenburg airport shows Global Airlines pic

by Dreamliner New Member

May 14, 2025

Can you help?

Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (1)

NEGATIVE point balance in IHG account

by Ben Schlappig Guest August 7, 2018, 6:30 pm

NEGATIVE point balance in IHG account

Anonymous Guest
August 7, 2018, 6:30 pm

Has anyone ever experienced this. Their Customer Service is less than useless and they keep harking back to a trip I took in 2016 where they “loaned” me the points for a reward night. Didnt even know they did this. The only logical explanation is that the points for the award have changed and they have retroactively charged me the new rate sending me into a negative balance. This used to be such a good program when it was Holiday Inn. I have told them to cancel my account and that I would be booking away form them in the future. THink that would bother them? Not a word!!!