[Sticky] Site Issues & New Feature Requests

63 Posts
19 Users
19 Reactions
9,696 Views
Jeremy
Posts: 92
Admin
Topic starter
(@jeremy)
Member
Joined: 8 months ago
[#19942]

Having an issue on the site, or an improvement/new feature you'd like to see? Let us know here, and we'll take a look.

Here are the known issues we're currently looking into:

  • Site search results

Here are some new features we're currently working on:

  • Paid subscriptions
  • User polls
  • Ability to follow comment threads/get reply notifications in your OMAAT profile

62 Replies
Posts: 36
 HNL
(@hnl)
Member
Joined: 5 years ago

Clicking the Notification indicator (orange bell with badge) does not display messages. A layer appears with a loading icon that never transitions to the notifications. 

Safari, DudkDuckGo, Chrome. same issue. 


Reply
Posts: 36
 HNL
(@hnl)
Member
Joined: 5 years ago

...annnnnnd now it works.

It's buggy. 


Reply
1 Reply
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@hnl Agreed. Thanks for reporting. On it!


Reply
Posts: 11
Gold
(@fenrod)
Member
Joined: 4 years ago

Hi Jeremy, I have two questions—sorry to bother you...

1 - When I log in using Chrome, whether on my phone or my computer, I can't check the "Stay signed in" option; it tells me I don't have permission to log in. It only lets me log in if I don't check the "Stay signed in" option. Chrome, Windows, and Android are all up to date.

2 - Is it possible that community points aren’t being added for people who have published stories, as is the case with me?

Thanks, great work!


Reply
4 Replies
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@fenrod, looking into the "stay signed-in" issue for you.

I batched in your points from the reader story - they required an approval step on my end. You've got gold status now!


Reply
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@fenrod, We've also made some tweaks to resolve the login issue you reported. Before you log in next, clear your cahce/cookies. If you still have issues (or if that solves your issue), let me know.


Reply
Gold
(@fenrod)
Joined: 4 years ago

Member
Posts: 11

@jeremyonemileatatime-com thank you! That was fast


Reply
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@fenrod No problem. And it's not a bother at all. I appreciate everyone surfacing these things so we can sort them out and move on to new things.


Reply
Posts: 6
(@horus_the_local)
Member
Joined: 5 years ago

Thank you for all the improvements you’ve made these past couple of weeks, I know it’s been a lot of work! I just posted a reply to one of your comments, and noticed that on my phone the “Edit” and “Delete” buttons overlapped with the existing ones (which should also maybe be grayed out or something since you can’t react to your own post!) Not a huge issue at the end of the day but figured I’d bring it up!

Edit: Just checked on my computer and the overlap isn't there, so it seems to just be a mobile/screen size spacing issue.


Reply
1 Reply
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@horus_the_local Thanks. That was a quick fix. Should look better now.


Reply
Posts: 174
Diamond
(@schar)
Member
Joined: 5 years ago

Hi Jeremy! Just noticed when trying to click the "helpful" button on a comment, nothing happens, I don't think the button is working. When clicking the Yowzers button, it works. Also, if there is a way to leave us logged in forever, that would be great. Getting signed out automatically every couple days and having to sign in again just to like a comment everytime is tiring. Thanks for the help! 


Reply
3 Replies
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@schar Helpful buttons should be working now. We just fixed the logged-in user experience earlier in the week, so you should only be logged out every 14 days. We may update that to a longer period down the line, but it wouldn't be longer than a month.


Reply
Diamond
(@schar)
Joined: 5 years ago

Member
Posts: 174

@jeremyonemileatatime-com great thank you! I loved that I got an email notifying me of your response. Can we get a system similar to this one to know when someone responded to our comments in a post? Or notifications of some sort pinging red on our avatar in the upper right hand corner, or something? Thank you so much!


Reply
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@schar This will be live in the next 2 weeks. You'll have to opt in per story/thread, but it'll be available on the blog as an option - you'll just land in the forum for any follow-ups.


Reply
Posts: 6
(@Anonymous 8820)
Joined: 9 years ago

I know this might seem minor, but the font color that is used for the headlines in the daily email newsletter (light blue) is VERY difficult to see for those of us with less than perfect eyesight.  The light blue color is faint and almost blends in with the white background making it extremely hard to read.  It would be helpful if you used a font color that provided a bit more contrast and/or stood out.  

Attachment removed

Reply
3 Replies
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

Be on the lookout for a change tomorrow. I darkened/bolded the fonts on the read more link and the heading.

As an aside, you may want to delete your member account (you can do this from the user profile page) and recreate it with a non-email username, so your email is not publicly visible every time you comment.  We can't change usernames otherwise. It doesn't look like there's anything tied to your account that I'd need to move over, but I'm happy to help if I can.


Reply
(@oc_mike)
Joined: 3 weeks ago

Member
Posts: 2

@jeremyonemileatatime-com  Thanks!  The bolded headlines are WAY easier to read and really stand out!  Thanks for the improvement.


Reply
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@oc_mike Awesome. Good suggestion there - and nice username edit. Glad that was helpful, too.


Reply
Posts: 193
Diamond
(@travelcat2)
Member
Joined: 5 years ago

The Load More button has stopped working for me. Using Chrome on a Win 11 PC.


Reply
3 Replies
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@travelcat2 Thanks. We should have a fix in place for this shortly.


Reply
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@travelcat2 confirming this is fixed!


Reply
Diamond
(@travelcat2)
Joined: 5 years ago

Member
Posts: 193

@jeremyonemileatatime-com 

Working fine now. Thanks for the quick work!


Reply
Posts: 697
(@ord_is_my_second_home)
Member
Joined: 4 years ago

Why am I only able to post in the Forums and not on any news story?


Reply
3 Replies
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@ord_is_my_second_home can I get an example of where you can't post/what you're trying to do? New topics can't be opened outside of the community help section, but your permissions generally allow commenting.


Reply
(@ord_is_my_second_home)
Joined: 4 years ago

Member
Posts: 697

@jeremyonemileatatime-com Every time I try to post a comment on a news story, whether a new comment or a reply to one, the comment does not post.  The only place I can post on this site is here in the Forums.  I would like to have the ability to comment on news stories restored.  Did someone use the Report button on me?  There are a number of people here who would do that, and if that set off some automatic jail and blackhole on me, I think it's a complete misuse of moderation.


Reply
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@ord_is_my_second_home - this has been updated. I sent a note to the email address you used to create your account. Please check that when you've got a chance.


Reply
Posts: 64
(@thelisztomania)
Member
Joined: 5 years ago

Hi Jeremy, just piggybacking on the username thing above: is there any way to change the display name? When I originally created my account way back when, I think my email was affiliated with a few other WordPress sites, so it defaulted to that username when I registered. Thing is that prior to making my account, I was commenting under a different guest name (François) and continued to do so even after account creation because I wanted to keep that as my display name (so I just never logged in when commenting). Interestingly, my username on my profile page is François2 (which I'd be okay with as my display name), but most recent comment I left still shows as thelisztomania. 


Reply
2 Replies
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@thelisztomania Display name has been updated. I can't change your handle, though. You'd have to create a new account for that. If you want to create a new account for whatever reason and delete this one, I can transfer your current point count over.


Reply
(@thelisztomania)
Joined: 5 years ago

Member
Posts: 64

@jeremyonemileatatime-com That update works for me, thanks Jeremy!


Reply
Posts: 8
(@frozenkiwi)
Member
Joined: 12 months ago

Hello Jeremy and Ben,

Hope you're both well! I'm getting an error anytime I try and click a referral link to sign up for a credit card. I'm in Malawi at the moment and thought that might be the issue so I put on my VPN and tried a few different locations in the US and got the same error (slightly different numbers) but same reasoning. I've tried a few different cards and got the same issue.

Thanks,

FrozenKiwi 

 


Reply
1 Reply
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@frozenkiwi - thanks for the note. The provider is blocking the MW traffic, not OMAAT. If your location continues to show up as MW on the error page you're getting with the VPN enabled, you're still being logged as outside the US. Try a fresh browser session with your VPN set to the US.


Reply
Posts: 530
Diamond
(@1990_)
Member
Joined: 3 weeks ago

Woah! There's a lot of new stuff, at least I've noticed, starting today (September 1), like, on the Profile tab. Exciting!


Reply
Posts: 150
Diamond
(@peter_)
Member
Joined: 7 months ago

When you click to go into the Member Lounge, you need to click on the down arrow to get the list of topics to appear (Samar's trip etc.). Would probably have the default settling be "clicked down" if that makes sense - otherwise when you go to the Member Lounge it just looks blank.

Clearly @Jeremy should be awarding X points per bug reported and found! 🙂 


Reply
2 Replies
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@peter_ Why would I award points for inflicting emotional damage? Kidding. Awarding points for this is on my radar; I just need to build the flow and point-award system. I'd like to have a submission form in the forum sometime in Q4.

 

I'll get that Member Lounge improvement out before I log off for the day. Thanks for suggesting!


Reply
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@peter_ The extra click to expand categories has been removed. Thanks for the optimization suggestion.


Reply
Posts: 1
(@marco001)
Member
Joined: 1 month ago

Jeremy. I commented to Ben, that it could be a good idea, to earn level or whatever if you use the services of Fords travel agency… why not?


Reply
1 Reply
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@marco001 Not a bad idea at all. I'll put it on the list!


Reply
Posts: 256
Diamond
(@quorumcall)
Member
Joined: 3 years ago

It's great to see we have an option to email users when someone mentions them in the community; wondering if we could have a similar feature when someone mentions a user in the comments? @Jeremy


Reply
5 Replies
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@quorumcall Just making sure I understand - are you looking for a feature like alerts for when another user posts? Like you want to be notified if Ben posts, as an example?


Reply
Diamond
(@quorumcall)
Joined: 3 years ago

Member
Posts: 256

@jeremyonemileatatime-com Something like this feature, but when someone posts a reply to you under the 'Conversations' tab on posts. I've seen a few replies to my posts that I would have wanted to engage in but hadn't caught for some time and would appreciate a heads up


Reply
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@quorumcall aha, got it. Let me see what we can do there. Give me a week or two on that one.


Reply
(@horus_the_local)
Joined: 5 years ago

Member
Posts: 6

@jeremy I just noticed responses to a comment of mine from May that I didn't realize people had responded to. It would be great to be notified somehow if people respond to your comment so that you can engage further if necessary!


Reply
Diamond
(@quorumcall)
Joined: 3 years ago

Member
Posts: 256

@jeremy Thank you!!


Reply
Posts: 8
 x
(@x)
Member
Joined: 5 years ago

Why on the mobile site after about 10 seconds the screen goes blank and I receive a pop-up that says:

"Please allow ads on this site. Click OK to learn more."

If I hit cancel, it repeats the pop-up again after about 10 seconds. This is very irritating and will just cause me to visit less.


Reply
5 Replies
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@x Any chance you took a screenshot? This isn't an OMAAT feature; we don't require ads to be enabled (nor do we have a mechanism to enforce that). I'd like to help; I just need a bit more information on what you're seeing.


Reply
 x
(@x)
Joined: 5 years ago

Member
Posts: 8

@jeremyonemileatatime-com See the attachment. For full transparency, I do have filtering software on my network that blocks domains/traffic that serve ads.


Reply
 x
(@x)
Joined: 5 years ago

Member
Posts: 8

@jeremyonemileatatime-com Here's another screenshot when I click OK.


Reply
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@x Thanks. Looking into this one.


Reply
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@x you should be fine now.


Reply
Posts: 269
Diamond
(@tennen)
Member
Joined: 5 years ago

@jeremy, is something preventing password managers from autofilling? I have to copy/paste to log in, but only on the desktop site and only when trying to do so from the pop-up login box. It seems to autofill correctly if I get redirected to the actual login page. Wondering if it's an issue on my end or OMAAT.


Reply
9 Replies
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@tennen going to pass this one off to @howie. We'll take a look and let you know.


Reply
Admin
(@howie)
Joined: 8 years ago

Member
Posts: 10

@tennen which password manager + browser/OS are you using? I use 1Password and it works perfectly. My gut says it is on your end, but happy to look into it.


Reply
Diamond
(@tennen)
Joined: 5 years ago

Member
Posts: 269

@howie, hmm... I guess maybe it's on my end, then. 😓 It's not an issue on any other website, so I thought it might be OMAAT. Using Bitwarden on Chrome. It's fine on iOS, but not on PC or Mac. IIRC, LastPass had the same problems.


Reply
Admin
(@howie)
Joined: 8 years ago

Member
Posts: 10

@tennen Ugh, yeah, likely Bitwarden. In a past life, I used LastPass and had similar problems. Bitwarden, solid choice though. Sorry for the annoyance.


Reply
Admin
(@howie)
Joined: 8 years ago

Member
Posts: 10

@tennen, please check the email you registered with OMAAT.


Reply
Diamond
(@1990_)
Joined: 3 weeks ago

Member
Posts: 530

@howie (Just saw your profile pic... 'dumpster fire response team, team leader' bahaha!)


Reply
Admin
(@howie)
Joined: 8 years ago

Member
Posts: 10

@1990_ We are a very serious group of people who don't take ourselves too seriously. I think that's what we're going for?


Reply
Diamond
(@1990_)
Joined: 3 weeks ago

Member
Posts: 530

@howie 10/10. No notes. *chef's kiss*


Reply
Admin
(@howie)
Joined: 8 years ago

Member
Posts: 10

@tennen Thanks again for the help troubleshooting and glad we got this resolved! Have a great weekend. 😀


Reply
Posts: 24
Gold
(@gstork)
Member
Joined: 5 years ago

Adding OMAAT as a referred source to my Google profile a few days ago has not yet been reflected on my profile. Any ideas?


Reply
1 Reply
Jeremy
Admin
(@jeremy)
Joined: 8 months ago

Member
Posts: 92

@gstork Did you use the button in the notifications section of your OMAAT profile? If not, clicking the button will validate that you've added us, and the points will sync. 

If you already used the OMAAT button, you should see a success message. Screenshot attached.

Thanks — this one has already been claimed on your account.
 

Reply
Posts: 256
Diamond
(@quorumcall)
Member
Joined: 3 years ago

Very grateful for @jeremy promptly responding to all of our questions and concerns. I'm sure fixing all of these bugs can get tedious and time-consuming so it is much appreciated!


Reply