Qatar Airways Bans YouTuber For Negative Review

Qatar Airways Bans YouTuber For Negative Review

327

Qatar Airways has reportedly banned a YouTuber after he posted a negative review of a flight, and also fired the crew. The carrier’s approach here simply defies logic…

Qatar Airways bans Josh Cahill over unfavorable review

Josh Cahill is a popular YouTuber who reviews flights, and on Saturday he published a roughly 20-minute video about how he was “banned and bribed” by Qatar Airways. This followed an August 2023 video review he published, entitled “the shocking decline of Qatar Airways,” about an economy class flight that he took from Colombo to Doha.

Let me try to summarize what happened as briefly but accurately as possible, according to Josh:

  • Days after he published the video review, Qatar Airways reached out to ask him to hop on a call, which he agreed to, and that included the company’s VP of corporate communications
  • Once on the call, the Qatar Airways representatives immediately said that whatever is talked about is off the record, which Josh didn’t agree to; he was then asked what his motive was for such a negative review
  • They said the video reflects negatively on the airline, and they offered Josh a free flight if he’s willing to delete the video, which he rejected
  • They then asked Josh to delete the negative comments on the video from Qatar Airways employees complaining about poor working conditions at the airline, which he also refused to do
  • A week later, he received an email informing him that an upcoming booking on Qatar Airways had been canceled, and that the airline can no longer permit additional bookings from him
  • The email references articles 8 & 12 of the contract of carriage, which require permission in order to film on an aircraft, though that was never otherwise enforced for him or any other YouTubers publishing positive reviews
  • A short time later, Josh received an email from one of the flight attendants who was working his flight, acknowledging that “I know I gave you permission to film the interaction, but I must ask you to remove me from the video,” because “I was pressured to write a statement that I didn’t give you permission to be filmed,” and “if I don’t write it, I will most likely be dismissed”
  • Since Josh wasn’t willing to voluntarily take down the video, Qatar Airways took all of these statements from crew and sent them to YouTube, demanding that the video be removed for privacy reasons
  • For those with an IP address in Qatar, Josh’s initial flight review has apparently been blocked, so that you can no longer watch it
  • While Josh can’t personally vouch for this, he claims that many sources have told him that the entire crew was terminated after the airline wasn’t able to remove the video

You can watch the video for yourself below…

My take on this Qatar Airways situation

It’s kind of unbelievable how much an airline can get in its own way. I mean, my gosh, how much more poorly could Qatar Airways have handled this? The unprofessionalism and short-sightedness here is astounding.

The best thing Qatar Airways could have done is to either issue an apology for the poor experience or to just ignore the video. Frankly, the video wasn’t even that negative, though Josh does tend to have rather dramatic video titles.

All Qatar Airways has done with its response is to draw way more attention to what happened, which seems to be the opposite of what the goal was. I mean, when he rejected the free flight and said he wasn’t willing to speak off the record, didn’t they get a sense that he would make a video about it? And did they think they would look good in it?

And let’s not even talk about the concept of forcing an employee to email Josh to literally admit that they were being told to lie in order to save their jobs. Some people should be fired here for incompetence, but it shouldn’t be the crew of the flight…

I understand in a country like Qatar, it’s easy enough to control the narrative of things, and force people to do what you’d like, if you have enough money or power. However, that approach doesn’t work when you’re trying to run a global airline. And while it’s absolutely within the carrier’s rights to ban passengers for whatever reason, it’s not a great look if you’re trying to make the airline or country have wide appeal.

Now, I think there’s one very important point to acknowledge, and it kind of sheds some light on how this all played out. This happened while Akbar Al Baker was still CEO of Qatar Airways, as he suddenly resigned several weeks ago. He was known for creating a culture of fear, and where so many decisions were driven by what “the chief” wanted, rather than actually using logic.

So it’s easy enough to figure out exactly how this happened. Al Baker was somehow made aware of this video, and told his minions to have the video removed. Then everyone did everything they could to get that result, rather than pointing out to him that this might not be a good idea.

But there’s some good news. Qatar Airways’ new CEO, Badr Mohammed Al Meer, has shared some refreshing new priorities for the airline, including stating that creating “a culture of trust and empowerment will be the building blocks of our shared success.”

So far there’s actually some substance to this, as he has ended the controversial employee curfew that existed for years within weeks of starting his job. Hopefully this is the first of many changes. I think it would be really smart of him to undo this and apologize for the way that Qatar Airways handled this.

Qatar Airways took a short-sighted approach here

Bottom line

Qatar Airways has banned a popular YouTuber after he posted a negative review of a flight back in August. The airline first tried to get him to remove the video by offering him a free flight, then had the crew email him to revoke permission to appear in the video, and then approached YouTube directly.

This happened under the Al Baker “regime,” so here’s to hoping under Qatar Airways’ new CEO, things change a bit…

What do you make of this Qatar Airways and Josh Cahill situation?

Conversations (327)
The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.
Type your response here.

If you'd like to participate in the discussion, please adhere to our commenting guidelines. Anyone can comment, and your email address will not be published. Register to save your unique username and earn special OMAAT reputation perks!

  1. Jk Guest

    U tuber income relates to using others
    I travel a lot to only use for seat picks in BC
    Standard in economy is well down on where it was 25 years ago.

  2. Ripty Guest

    Whatever you may think of Cahill, if you believe in any sort of free speech this should definitely not be something you support. Also the sacking of all the crew involved in this is unnecessary and appalling.

  3. Mark Frans Guest

    I wish there was a way to convince his patrons to stop funding him.
    Because of his actions people get hurt or fired.
    Imagine going to work and this stranger films you and if you do something wrong it is posted on the web.
    It's not difficult really to curb these so called " independent" airline reviewers who care only for the "clicks". : collectivle ban all filming ! On board !!.

    I wish there was a way to convince his patrons to stop funding him.
    Because of his actions people get hurt or fired.
    Imagine going to work and this stranger films you and if you do something wrong it is posted on the web.
    It's not difficult really to curb these so called " independent" airline reviewers who care only for the "clicks". : collectivle ban all filming ! On board !!.
    Maybe only allowing filming pointed outside the cabin windows!
    Anyone from the airline ticket industry reading this article?

    1. Miami Betz Guest

      Yes exactly. Cahil probably pressed flight attendants to answer his questions in his way. I will not read any of his posts ever again. He’s Dangerous.

  4. John Guest

    Qatar has always been overly sensitive, almost to a PAB-level. Entitlement, based only on their wealth. Let's hope the new boss has better abilities. Or, just some.

  5. Ray Luckman Guest

    I see Qatar is still going after Josh with these fake reviews of his website.

  6. Arnie Marchant Guest

    I have only flown Qatar once,before covid when their fares from Australia were the cheapest.
    The plane stunk,the entertainment options were limited & I got harrassed by airport staff on the way back because I was carrying duty free whiskey in a sealed duty free bag.
    Also,our international flight landed away from the terminal & we were bussed in,like a cheap charter flight which meant we barely had time to stretch our legs...

    I have only flown Qatar once,before covid when their fares from Australia were the cheapest.
    The plane stunk,the entertainment options were limited & I got harrassed by airport staff on the way back because I was carrying duty free whiskey in a sealed duty free bag.
    Also,our international flight landed away from the terminal & we were bussed in,like a cheap charter flight which meant we barely had time to stretch our legs between legs ,was'nt worth the few hundred dollars we saved.
    Am I banned now????

  7. Ron Richards Guest

    Whatever one thinks of Josh Cahill, QR's reaction to a single, poor YouTube video is beyond moronic. Apparently the airline is run by idiots. But "saving face" is a cultural defect of many societies.

  8. Iain Hay Guest

    It is easy to complain and to make things seem worse than they are, which can negatively impact employees, not only at Qatar Airways. That said, it is true that the Qatar Airways experience for economy passengers does not come close to that of premium passengers.

    The whole attitude towards economy class passengers is different. Even top-tier OneWorld passengers who are entitled to use Qatar Airways' premium lounges, irrespective of class of travelled, are...

    It is easy to complain and to make things seem worse than they are, which can negatively impact employees, not only at Qatar Airways. That said, it is true that the Qatar Airways experience for economy passengers does not come close to that of premium passengers.

    The whole attitude towards economy class passengers is different. Even top-tier OneWorld passengers who are entitled to use Qatar Airways' premium lounges, irrespective of class of travelled, are denied this privilege when travelling in economy. That is not right.

  9. guest Guest

    About time he gets banned

  10. Sean Guest

    I'm happy he's banned, he had a problem with Qatar Airways and was always crying and trying to defame Qatar Airways putting the crew jobs in trouble

  11. Ben Guest

    "while it’s absolutely within the carrier’s rights to ban passengers for whatever reason" Are you sure? What about the obligations of a common carrier? If the carrier thinks the passenger broke a law, then sue the passenger and obtain the damages available under law. I'm not sure a common carrier can just ban a passenger, even one who's difficult or unpleasant. That's the essence of what it means to be a common carrier!

  12. Rollin Stones Guest

    Qatar Airways are run by rich Arabs who still have the innate desert fiefdom mentality.

  13. Christine virgo. Guest

    We have been flying with Qatar airways for about 18 years we have never had any trouble with them we love flying with then we fly to goa every Christmas we would not fly with anybody else always on time food good

  14. Mike Guest

    He is an incompetent and ignorant self-made reviewer that QR should take legal action against for defamation. His videos in general are misinforming the general public, instill fear about safety of the airline and damaging the reputation of airlines - only for his gain. Freedom of speech should not be a blanket right to misinformation, there is no "my truth" or "John's truth" - facts should be facts, and this guy is constantly amending the...

    He is an incompetent and ignorant self-made reviewer that QR should take legal action against for defamation. His videos in general are misinforming the general public, instill fear about safety of the airline and damaging the reputation of airlines - only for his gain. Freedom of speech should not be a blanket right to misinformation, there is no "my truth" or "John's truth" - facts should be facts, and this guy is constantly amending the facts to boost his viewership.

  15. Ian Cowden Guest

    We were genuinely looking at travelling via Doha on Qatar Airlines. I’ve never been to Doha and we’ve done Singapore and Hong Kong several times on our way to to the UK from Australia. I’m so glad we have chosen Singapore Airlines as Qatar have taken the completely wrong approach by first trying to bribe Mr Cahilll with a free flight, then using bully boy tactics. Shame on the Qatar airlines management for letting it coming to this.

  16. borninhongkong New Member

    Retroactively fine Akbar Al-Baker for his entire 2023 salary and his bonus, and reinstate the crew. Also, fire all senior executives involved in this attempted cover-up!

  17. Alasdair MacMillan Guest

    Storm in a teacup which has had the opposite outcome to which the airline may have had in mind. Not handled in any way approaching professionalism.

    Personally, I enjoy Josh Cahill's candid reviews. Clearly some people do not. We are free to have our own opinions.

    1. Mark Frans Guest

      Mr Macmillian:
      As an ex airline worker I could not disagree more;
      Imagine you going to work tomorrow and someone points a camera reviewing you all day!
      And IF you don't meet his or her expectisions you will be put on internet!!
      Is this wat you want?
      You may not believe this but airline workers are humans to!
      We ALL have our " off" days : we may have...

      Mr Macmillian:
      As an ex airline worker I could not disagree more;
      Imagine you going to work tomorrow and someone points a camera reviewing you all day!
      And IF you don't meet his or her expectisions you will be put on internet!!
      Is this wat you want?
      You may not believe this but airline workers are humans to!
      We ALL have our " off" days : we may have had a argument with our spouse or the dog is sick ....whatever
      And here is an idiot filming and judiging me my whole shift.
      If you think this is acceptable then ......what can I say ?

    2. Mark Frans Guest

      Mr Macmillian:
      As an ex airline worker I could not disagree more;
      Imagine you going to work tomorrow and someone points a camera reviewing you all day!
      And IF you don't meet his or her expectisions you will be put on internet!!
      Is this wat you want?
      You may not believe this but airline workers are humans to!
      We ALL have our " off" days : we may have...

      Mr Macmillian:
      As an ex airline worker I could not disagree more;
      Imagine you going to work tomorrow and someone points a camera reviewing you all day!
      And IF you don't meet his or her expectisions you will be put on internet!!
      Is this wat you want?
      You may not believe this but airline workers are humans to!
      We ALL have our " off" days : we may have had a argument with our spouse or the dog is sick ....whatever
      And here is an idiot filming and judging me my whole shift.
      If you think this is acceptable then ......what can I say ?

  18. FEDERICO DEVONSHIRE Guest

    Josh start complaining about a leaking in the lavatory,flight attendants is nothing they can do until they land, something related wth pipes or electronic, Flight attendants what they have to do is fill a report to fixed when they land. In a meanwhile you lock the lavatory
    Now let's talk about Qatar I think the way they manage the situation was absolutly""wrong"" that is not the right way to treat your stuff they did...

    Josh start complaining about a leaking in the lavatory,flight attendants is nothing they can do until they land, something related wth pipes or electronic, Flight attendants what they have to do is fill a report to fixed when they land. In a meanwhile you lock the lavatory
    Now let's talk about Qatar I think the way they manage the situation was absolutly""wrong"" that is not the right way to treat your stuff they did the service on board from point A-B, you call them to do a briefing to clarify the situation and then you provide if is necessary some kind of training to fix the issue but you don't fire them everybody deserve a second chance, the person who fire them is the one it have to go, that was ugly unprofessional,unfair, the worst his desition make the airtline looks really bad,that means Qatar need to grow a lot more in order to be compared with other services on board in America or Europe they need to hire experts in Human Resources, and Public Relations.

    Josh,you have to be careful next time with your videos and prejudgments sometine words are destructive and can affect others,in order for you to look good in from camera you add more logs to the fire.

    1. Tony Farretta Guest

      For the past 4 years I have had nothing but positive experiences with Qatar Airways in both coach and business. I fly International frequently and honestly I believe Qatar is the best airline I have ever dealt with.

  19. Olli Guest

    JC does do honest reviews and me as someone having flown long haul frequently in the past can only agree with what he points out in his reviews. He is independent and pays fo4 his flights and therefore a minority in that „business“ and this particular situation just underlines the importance of being independent.

  20. Dean Guest

    Just because you have freedom to say whatever the hell you want to say in the US doesn’t mean you can do the same in or about other countries, their leaders, or anything related to their countries. Learn it now!

  21. Michael Lie Guest

    Good that this is being exposed; but finally it will depend upon Qatar founder what he thinks is right or wrong.

  22. John Kim Guest

    I am a Josh Cahill fan, what happened here is in complete Honesty, a review that sadly was true about Qatar Airways, instead of re-acting/owning your problem, The CEO at the time chose to hide the truth, instead of great fully repairing the problem, maybe that’s why he is no longer working as CEO of Qatar Airlines. Hopefully the new CEO will recognize this horrendous ERROR and make it right be re-instating the fired employees...

    I am a Josh Cahill fan, what happened here is in complete Honesty, a review that sadly was true about Qatar Airways, instead of re-acting/owning your problem, The CEO at the time chose to hide the truth, instead of great fully repairing the problem, maybe that’s why he is no longer working as CEO of Qatar Airlines. Hopefully the new CEO will recognize this horrendous ERROR and make it right be re-instating the fired employees and sitting down with Josh Cahill and making it right with him by UN-BANNING his as a valued friend and customer of Qatar Airlines

  23. John Steven Lasher Guest

    I support QR’s decision to block Josh Cahill, who in my opinion does not always offer the most constructive reviews. Mr Cahill leaves a sour taste in my mouth with his ‘holier than thou’ rhetoric. #JohnStevenLasher.

  24. 2MillionMiler Guest

    LOL. This is the funniest thing I’ve ever heard. I will continue giving Qatar my business whether they ban one YouTuber all of them. The western world forgets that when we step on board an international airline or a foreign country, we are abiding by their rules, whether we like it or not.

  25. Musa Guest

    Before posting anything where you name or show people faces think of the consequences of your action. What will happen to those employees who lost their Jobs. This guy is seating on a seat on the air being transported from point A to B and he is still complaining. Qatar is right in banning him and I hope other airlines do the same.

    1. John Steven Lasher Guest

      I fully support your comments.

  26. DJG Guest

    This YouTuber is almost always negative and moans about anything and everything…… a right pain up the jacksie

  27. Rudra Singh Guest

    Quater Airlines is getting free feedback. If it is negative, you know that you have to work to improve, nothing can be better than that. Why not fix the problem and then try to bribe the messenger? That is why I try to stay away from these cheap airlines.

  28. Dave Guest

    This is disgusting, this YouTuber did nothing wrong. You get in trouble for telling the truth.
    Bad move by the airline.

  29. Hannah Priscilla Guest

    "And while it’s absolutely within the carrier’s rights to ban passengers for whatever reason, it’s not a great look if you’re trying to make the airline or country have wide appeal."

    It's not a great look to WHO? White, Western males? You aren't Qatar's only passengers. Personally, I'll be glad to NOT likely bump into the likes of Josh Cahill on my next flight. Cultures differ, and so do the attitudes to authority. As evidenced on every US carrier.

    1. Alan123 Guest

      Flying completely off the handle just because you receive a bit of criticism is not a good look for ANY airline, hotel or restaurant. If you're a hotel in Qatar, you will get reviewed on Tripadvisor. No different.

      It's 2023, they WILL receive online reviews. They can either (1) ignore them (2), try to improve, (3) or act hysterically demanding the review be deleted under threat of permanent ban.

  30. Letsmoveonkunt Guest

    Can't stand his accent and his oozing better than you racist attitude.
    He doesn't deserve any spotlight that he desperately is trying to create with every tiny minor hiccup.

    Fly UA AA AC AF long haul economy, their restrooms are way dirtier than QF's.
    Not to mention air India...

    So there's no news, no big deal, let's move on.
    These small bribes(incentives) happens all the time in real cooperate world, he...

    Can't stand his accent and his oozing better than you racist attitude.
    He doesn't deserve any spotlight that he desperately is trying to create with every tiny minor hiccup.

    Fly UA AA AC AF long haul economy, their restrooms are way dirtier than QF's.
    Not to mention air India...

    So there's no news, no big deal, let's move on.
    These small bribes(incentives) happens all the time in real cooperate world, he should grow the fuck and get a real job from McDonald's where he actually belongs.
    So Don't give this dick any buzz.

    1. Kurt Guest

      WOW you are RUDE - And Cleanrly knows nothing seeing that you can't even get the airline code correctly - IT IS QR - QF is a different airline not mentioned in this artical you Idiot

    2. YasgurlCahill Guest

      You are right, QR. Just typo, QF is Qantas. Don't get so heated by a simple mistake, Miss Cahill.
      What's artical? You mentioned,btw.lol

    3. Jay Guest

      Whatever one's opinions may be of Josh Cahill (I'm not a fan of him), he does have the right to criticize his experience. Free speech, within legitimate guardrails, is sacrosanct. He was not making any threats of harassment towards any flight attendant, so he does have the right to post his opinions.

    4. EFC Guest

      Yep, I understand that he has a right to have his own free speech. But with some other people's expenses? And not care about them? He literally didn't sound like he cared about crews who got fired (might have been) by his review and he didn't need to throw Sam chui under the bus at all... He thinks he could do that because is an Asian but in reality, Sam chui is much bigger YouTuber...

      Yep, I understand that he has a right to have his own free speech. But with some other people's expenses? And not care about them? He literally didn't sound like he cared about crews who got fired (might have been) by his review and he didn't need to throw Sam chui under the bus at all... He thinks he could do that because is an Asian but in reality, Sam chui is much bigger YouTuber and he does give constructive criticisms to airlines without other people's expenses. So there's that.

    5. Marco Guest

      Josh and Sam are bosom buddies lol. There was a video of both in Dubai, though can't recall correctly

  31. Loving Guest

    some negative comments here are SOOO OBVIOUSLY written on behalf of Qatar ... it's ridiculous! Qatar ghostwriters ...

  32. Richard H Guest

    Most of these "Joshes" are just more entitled moaners... I personally loved the Qatar flights, the excellent airport (better than Dubai), and the general quality and service offered... Glad Josh is banned, as next flight I won't have to run into him and see / hear him. Does he make money from all his professional moaning ?

  33. Nabil Guest

    Josh Cahill is a racist, white supremacist. I engaged in a conversation with him on Instagram on Palestine/Israel conflict and his answers to me are full of insults, racist stereotypes about Arab/Muslim guys. I still have the screenshots of the conversation.

    1. Matt Guest

      I don't know the guy, but I'm now in intrigued. You're using dog whistles that have lost all meaning and are usually used against people where rational criticisms can't be made

  34. Fawad Guest

    There are so many questions in this, that it is not fair to conclude.
    To start with, it is a one-sided story so Qatar Airways' (QA) version of the events is not there. Plus, Josh is not the only person flying or reviewing QA. Many other professional Youtubers have and continue to do so. But more than that, I rely on ordinary people who would share their flight experiences.

    Moreover, there is no...

    There are so many questions in this, that it is not fair to conclude.
    To start with, it is a one-sided story so Qatar Airways' (QA) version of the events is not there. Plus, Josh is not the only person flying or reviewing QA. Many other professional Youtubers have and continue to do so. But more than that, I rely on ordinary people who would share their flight experiences.

    Moreover, there is no shortage of stories (some firsthand, some from friends in the industry, and others from open sources) of how influencers try to blackmail companies into getting perks, privileges, and sponsorship. I see it in different domains like car reviews, hotel reviews, restaurant reviews, gadget reviews, and even in boxing where some YouTubers have privileges with promoters and constantly bash the other promoters while trying to act as experts.

    Talking about some of the events, did QA just try to work it out by offering a free flight for a second review where it will be known to them beforehand? They can do that if they think the first review wasn't fair and it won't be a "bribe". All these so-called insiders and employees are not known so it is a question mark if they are real, made-up, or simply trolls or former employees trying to stir things up. Josh claims to have evidence he was offered a bribe because he recorded it. Was it with the consent of the QA guys or did he tell them? if not, is it legal to record someone who says they want it off the record? Not saying he made it up but just knowing a head's name is not enough proof that someone is really working or even telling the truth.

    Finally, knowing how influencers work, every click is good news and sometimes click baits and controversy is good for business as long as it is not always the case. I have seen a few of Josh's videos and I do believe that sometimes it is just dramatized and wants to be treated as a privileged person. For instance, the video on China refusing him entry. It is a passenger's responsibility to get a visa, not the airlines. Why would anyone arrive at an airport without a proper visa and think the airline should offer him a free flight back home or food and accommodation or some sort of compensation? Yet, his video just criticizes others for his fault. Another example is the Greenland video. It started with criticizing an employee for not responding to an email for a free delivery flight. But because they offered him a free flight, tons of media opportunities, etc. it ended up well. Suppose they had refused which is entirely their right, one can only wonder how that would have looked like.

    In the end, how good or bad an airline is will be decided by the customers, not just one reviewer, and how the airline goes forward. If there are shortcomings consistently, they need to be fixed, otherwise, the reputation will be hurt because things cannot be kept under the carpet for long. Market forces determine who stays on and who loses out. Overall, I think this video took things too far and it shouldn't have been this way.

    1. John Acca Guest

      in short

      It is not legal to record somebody w/o their consent. This was not granted as the QR VP of XYZ said, according to Joshy, "OFF THE RECORD".

      The entire spiel even Joshy mentioning this conversation is therefore already higjly problematic.
      Lets not forget he explicitly singled out a QR employee by name (Manager for xyz). Therefore slander/name shame him.
      If you know the ME just a tiny bit, you know that...

      in short

      It is not legal to record somebody w/o their consent. This was not granted as the QR VP of XYZ said, according to Joshy, "OFF THE RECORD".

      The entire spiel even Joshy mentioning this conversation is therefore already higjly problematic.
      Lets not forget he explicitly singled out a QR employee by name (Manager for xyz). Therefore slander/name shame him.
      If you know the ME just a tiny bit, you know that this is an ABSOLUTE NO GO! The society is build on a person's honor. Joshy may not care himself how he is seen, however, others take great pride in the fathers name and legacy.

      Joshy is unemployable at this point. Who in their right mind would like to do business with him.
      The reviewer scene has to be purged of these types... the sooner the better.

    2. Frank B Gold

      It is absolutely legal to record someone on a conversation in Australia if it is in the course of your job with notification or without. Since QR initiated the contact, it was their duty to know the laws of Australia regarding this issue. Off the record is a request. I can request that you understand what the hell you're talking about before you post. That doesn't create a duty on your part to actually learn...

      It is absolutely legal to record someone on a conversation in Australia if it is in the course of your job with notification or without. Since QR initiated the contact, it was their duty to know the laws of Australia regarding this issue. Off the record is a request. I can request that you understand what the hell you're talking about before you post. That doesn't create a duty on your part to actually learn the law. Further, slander requires falsity. Josh has the receipts. It probably wasn't the right thing to do but again, not close to illegal. The guy is not wrong, he's just an a-hole. Surprising you don't like him. You have so much in common.

  35. I H@TE JOSH D'BRAT Guest

    Josh is a twat who acts like an entitled brat, he never has anything positive to say about any airline, three thumbs up to Qatar Airways for banning him. Maybe now he will get a real job, instead of getting hard working people fired.

    1. Alan123 Guest

      Never has anything positive to say? Some of his recent videos are called "Fantastic Crew on Air Asia", "The Almost Perfect Vistara Flight" and "China Airlines Stunning Business Class". He also made multiple positive videos about Qatar Airways in the past and funny enough, they had no problem with him filming them.

    2. Marco Guest

      "Never has anything positive to say? Some of his recent videos are called "The Almost Perfect Vistara Flight" .......

      Please also check these YouTube video reports by Josh on Vistara lol. Caps are his own on the video titles (wink)

      INDIA's VISTARA - UNWELCOMING & ARROGANT!

      UNPROFESSIONAL CREW BEHAVIOUR ON VISTARA'S A321

  36. Tony Guest

    He could have accepted a free flight just to save the job of the cabin crew. Is he happy now that with this stupidity an entire crew has lost the job ? Selfish attention seeker .

  37. Elaine Adams Guest

    I will never fly Qatar again after they lost my luggage (one member of staff actually laughed in my face when I reported it at my destination) it really spoilt my holiday and I spent a fortune on phone calls overseas trying to get my luggage and or compensation. For a total of around 1500 euro worth of belongings I got 150 back after filling in a miriad of forms. Never again.

    1. OVER STUPIDITY Guest

      Dear Elaine -

      Let me help you out here seeing that it is clear you have no idea what you are talking about . It is not the airline that lost your luggage - it is their Ground handelers. The Airline acts on their Behalf

    2. Complaining Not Allowed Guest

      Ooops! Elaine complained. Should she be banned now too?

  38. Christof Regittnig Guest

    Just take him to court and sue him to teach him a lesson I flow about 6 times with the airline and the service was always eXelent so was the food,much better than most other airlines

    1. John Acca Guest

      They could and might do in Qatar or the GCC.
      There might be an arrest warrant waiting for him already.

      As soon as he gets to Qatari immigration, using a diff carrier, he will be "invited" for an intensive chat incl. free state "accommodation".

      US rules do not ally everywhere around the globe.
      Those who think otherwise and force it, should never travel outside the US.

      JOshy (36yo, German, 6y on YT)...

      They could and might do in Qatar or the GCC.
      There might be an arrest warrant waiting for him already.

      As soon as he gets to Qatari immigration, using a diff carrier, he will be "invited" for an intensive chat incl. free state "accommodation".

      US rules do not ally everywhere around the globe.
      Those who think otherwise and force it, should never travel outside the US.

      JOshy (36yo, German, 6y on YT) showed that he is culturally unaware, does not care and has no real long-term business acumen.

  39. billyjoines Guest

    It's questionable whether the aviation community should devote attention to a YouTuber whose conduct and reviews often raise eyebrows. Addressing systemic issues within the industry might be a more valuable use of time and resources.

  40. Tina Guest

    Thou Josh is annoying and the review not that bad, it's qatar airlines after all. An airline that forceably removed female passengers from a flight and subjected them to invasive pelvic examinations cause they were trying to find the mother of a newborn dumped in the airport, then tried to cover it up. So nothing surprises me with what this airline will do.

  41. Josh Guest

    The crew lost their livelihood as they were fired. Can you think of them instead of what is right for you? You still have a choice, you can negotiate to remove the video if the crew is re-hired.

  42. Clive Guest

    I personally will not fly with Qatar Airways when a problem occurs they are not willing to help bad company

  43. Peter Devlin Guest

    Josh should get a real job that doesn't result in people losing their jobs. Of any of the crew was a foreign worker let's hope they arent in jail or otherwise trapped in Qatar or some type of loanshark scenario. Has Josh offered the crew who contacted him any type of compensation?

    1. Leigh Guest

      Hi! What is your position at QR?

      Josh had nothing to do with any job losses. The decision was all about vindictive and exceptionally poor management at QR - plain and SIMPLE!!

      But if course QR will do everything to deflect from their disastrous PR and management ineptitude.

      This will become a Harvard and Wharton school of business case study in the worst way for QR, including this manipulation of digital media.

    2. billyjones Guest

      While QR's management certainly made difficult decisions, claiming Josh had no influence is disingenuous. His public criticism, often inflammatory and targeted, likely eroded trust and damaged company morale, potentially contributing to the need termination of certain cabin crew. Ignoring this factor paints an incomplete picture

    3. billyjones Guest

      Correct. The aviation industry shouldn't waste its time rallying against a YouTuber who consistently produces biased reviews and positions himself as the victim.

  44. Duane Guest

    I believe a lot of people looking at this with tunnel vision. Even though now this is a mess, no one was forced to work for Qatar with reading the rules and then signing the dotted line. That's like me flying to a Muslim country demanding them to change their practices!. Josh even went as far to imply that Sam chui I believe might be bought out. Like dude, stop. Working for a well known...

    I believe a lot of people looking at this with tunnel vision. Even though now this is a mess, no one was forced to work for Qatar with reading the rules and then signing the dotted line. That's like me flying to a Muslim country demanding them to change their practices!. Josh even went as far to imply that Sam chui I believe might be bought out. Like dude, stop. Working for a well known American airline, those rules are for a reason. Flight crew layover in a city and shows up to work hung over and tired and the customers get poor performance, I've seen this too many times. Secondly, to brand 1 experience and use it to paint the entire airline is unfair. Thirdly, take the time and talk to 1/3 of American carriers and you will find plenty of staff that hate their jobs, demanding more pay, better schedule, more rest. No one is happy. If the airline is so bad, why does he want his ban removed?. Just move on. Smh.. babies in this new era!.

    1. Lorne Guest

      You’re right, maybe people did agree to all the terms when they signed up for a paycheck, but it still doesn’t mean outsiders shouldn’t question these practices.

      The curfew isn’t/wasn’t intended for what you are saying, in fact Qatar cabin crew had more freedom on layovers. At their home base in Doha, they were not allowed to be outside their rooms between 4am-7am even on their days off. This means if you’re an early bird,...

      You’re right, maybe people did agree to all the terms when they signed up for a paycheck, but it still doesn’t mean outsiders shouldn’t question these practices.

      The curfew isn’t/wasn’t intended for what you are saying, in fact Qatar cabin crew had more freedom on layovers. At their home base in Doha, they were not allowed to be outside their rooms between 4am-7am even on their days off. This means if you’re an early bird, no 6:00am outdoor jog for you. No romantic relationships that may mean you don’t come home. You also can’t get pregnant, married, or leave the country on your own time and on days off without company approval- if that’s a muslim thing, funny that Emirates doesn’t have such rules. But definitely didn’t know those rules “were for a reason” other than making sure people were at their best on paper at the cost of their mental health.

      Don’t know of any American airlines with those types of rules in place, but please feel free to correct me if I’m wrong.

      If anything, this whole thing has brought attention to these very questionable labour practices at the airline. People should question how the people who are serving them are treated by their employers.

    2. Matt Guest

      Isn't it public record that Sam Chui basically only does puff pieces paid for by sponsors?

  45. Mike Guest

    They have done him a favour banning him. An appalling airline. Only just got our lost baggage sorted out after nearly 18 months, with the caa being ignored, and settlement only coming after they knew we were about to start legal action.

  46. R. Hunter Guest

    As a former cabin crew I find Quatar's actions reprehensible and cowardly. To fire crew for doing their jobs while being filmed which happens all the time .... people are always taking pictures and videos of their trip and possibly crew members, and then make the crew recant their permission. I'm outraged and will be forwarding my friends and other crews to speak out for our colleagues. I gave already discussed this with some friends...

    As a former cabin crew I find Quatar's actions reprehensible and cowardly. To fire crew for doing their jobs while being filmed which happens all the time .... people are always taking pictures and videos of their trip and possibly crew members, and then make the crew recant their permission. I'm outraged and will be forwarding my friends and other crews to speak out for our colleagues. I gave already discussed this with some friends in crew scheduling and our union is proposing that we no longer deadhead as crew on Quatar.

    1. AT Guest

      Passenger interactions are with the airline. Their travel contract is with the airline not the ground handlers. This makes them legally responsible. Who's the one who doesn't know what they are talking about now.

  47. Lori Thomas Guest

    You cannot absolve Cahill from any possible fault, I'm sure he got crew feedback under false pretenses. Do you notice that he has had a number of videos where "he is poorly treated"? With all the travel youtube channels he is only targeted? Cmon now

    1. GM Guest

      Good points. He gets way more traction on the videos where it's awful, terrible, he's treated badly etc. And it seems to happen quite a lot. Plus he's telling people to post everywhere to unban him, with a specific hashtag. Seems like a way of getting even more clicks and Patreon members. Not saying Qatar are faultless by any means, but he seems to thrive on this

  48. Jean Farquhar Guest

    I will also never fly Qatar again after they stopped me boarding my flight and totally emptied my carry on bag and handbag and did a complete search of me in front of all the other boarding passengers with armed soldiers standing around me. I am a 70+ lady and my husband and I were travelling business class. They wouldn't tell me what they were looking for and it lasted until all the passengers had...

    I will also never fly Qatar again after they stopped me boarding my flight and totally emptied my carry on bag and handbag and did a complete search of me in front of all the other boarding passengers with armed soldiers standing around me. I am a 70+ lady and my husband and I were travelling business class. They wouldn't tell me what they were looking for and it lasted until all the passengers had boarded and the flight attendants came out of the plane and demanded that they release me as the flight was being delayed. They abruptly left me and one of the women who had done the physical search said sorry---training exercise. I had to repack my belongings and shakingly board, the crew were very apologetic but I won't risk flying with Qatar again and we travel a lot RTW at least twice a year.

    1. OVER STUPIDITY Guest

      Question is .... who stopped you ? The Airline or Airport Security? 2 different Enteties!

  49. StevenJ Guest

    It certainly doesn't hurt to offer him money or another flight to take it down, but that's where it should have ended. Had it ended there would we have ever heard of it?‍♂️; I think not.

  50. Sandro Guest

    I wonder if a review could be worth the jobs of many people who were doing their job honestly. you should understand that you American bloggers are not in the USA and cannot apply your mentality and way of seeing things to the whole world. you should understand it. I worked as a mystery customer for a large American hotel chain and was paid to find problems and suggest how to improve the situation, without...

    I wonder if a review could be worth the jobs of many people who were doing their job honestly. you should understand that you American bloggers are not in the USA and cannot apply your mentality and way of seeing things to the whole world. you should understand it. I worked as a mystery customer for a large American hotel chain and was paid to find problems and suggest how to improve the situation, without jeopardizing anyone's working life. with that video you did more damage than good and there are ways and ways to communicate.

    1. Ordxpres Guest

      Did you even do the research about JC? I guess not and I'm guessing you were fired from your "mystery customer" job because you clearly don't even know that Josh Cahill is not an American, so attacking American YouTubers is idiotic.

  51. KB Guest

    Seems racist fellow his negative comments regarding Qatar come at the time when they are supporting Palestinians.

    1. LCFA Guest

      Absurd conclusion.

      You must be delusional!

    2. Jon davis Guest

      This is typical Josh Cahill...a precious moron.

    3. anon Guest

      Well you should see his video on ElAl https://youtu.be/aAEZcD7HZ6c

  52. David S Guest

    I've never seen so many people simultaneously and so badly miss the point of a story before. It doesn't matter what you think of Josh Cahill. You can hate with him a passion. Or love him. It doesn't matter.

    The point is that this company demanded that someone take down a review because it was negative. First, by trying to induce him with free flights and then when that didn't work, banning him and...

    I've never seen so many people simultaneously and so badly miss the point of a story before. It doesn't matter what you think of Josh Cahill. You can hate with him a passion. Or love him. It doesn't matter.

    The point is that this company demanded that someone take down a review because it was negative. First, by trying to induce him with free flights and then when that didn't work, banning him and even worse, punishing their own staff.

    It's 2023. Online reviews are very common nowadays. If an airline, hotel, restaurant or any other company cannot handle reviews or criticism from the public they are selling to, they shouldn't be in business.

  53. Mark Frans Guest

    I just posted a critical piece of Mr Cahill.
    And not five minutes later it has been removedsooo who's doing censorship ?
    So I post it again:
    Dear mister Cahill : you are the only YouTuber who nearly always get into trouble ! Now not only for yourself but for others.
    Because of you other people got hurt !
    What job ? : did you learn to be a airline...

    I just posted a critical piece of Mr Cahill.
    And not five minutes later it has been removedsooo who's doing censorship ?
    So I post it again:
    Dear mister Cahill : you are the only YouTuber who nearly always get into trouble ! Now not only for yourself but for others.
    Because of you other people got hurt !
    What job ? : did you learn to be a airline reviewer? Do you have a diploma for this?
    These airline crews are HUMAN BEINGS .....THEY MAKE MISTAKES now here is a self declared airline revuer sticking a camera in their face while they are doing there jobs and the minute they slip up the film goes on you tube !!
    Nice working environment hey?

    To all people kissing this man's ass :
    Because of him people got HURT.
    He is filming and hoping something goes wrong because : no drama is no views!!
    And then make it worse then it is !!
    Please dear patrons: unfund this man !
    Hurting other ( working)people for a YouTube channel ? Is this what you stand for ???

    1. DS Guest

      Let’s say you go to a restaurant and don’t have a good experience so you post a review on Yelp. Most restaurants would react in two ways: ignore your review, or take it as constructive criticism and try to improve. Instead, the restaurant orders you to delete the review, fires the chef and waitress, and bans you from ever returning.
      Would that be YOUR fault for daring to say anything or the restaurant for completely overacting and treating their staff like that?

    2. AT Guest

      Granted Qatar has overreacted to the review, this reviewer has the tendency to be negative and deliberately uses titles that are controversial as click bait for his videos. All you have to do watch a few of his videos on his channel.

      Freedom of speech is fine but not if you are doing it deceptively in an effort to gain views by being consistently negative. It isn't honest or decent behaviour.

    3. Frank B Gold

      Opinion by definition cannot by false. He has the right to be an asshole. We have the right to ignore him or call him one. That's free speech. You want to have only speech you like.

  54. Thomas Guest

    Totally agree with Josh. I was looking to book a flight to Bangkog via Qatar in January but I’ll go for Emirates via Dubai instead or eventually direct by Thai Airlines.

  55. Varma Gottumukkala Guest

    I had a really crappy experience with Qatar airways when we flew from Dallas to Hyderabad on Qatar airways in business class between June- August 2023 The service has been lackluster. They gave a menu for food choices and most of the items we requested were not available. What’s the point of menu if the choices are limited ? The cabin crew were really cold. It took at least 30 mins after your request for...

    I had a really crappy experience with Qatar airways when we flew from Dallas to Hyderabad on Qatar airways in business class between June- August 2023 The service has been lackluster. They gave a menu for food choices and most of the items we requested were not available. What’s the point of menu if the choices are limited ? The cabin crew were really cold. It took at least 30 mins after your request for someone to show up to take your order. Even the onboard goodie bag they give with pajama set and other amenities .most of the sizes were not available. They offered me a medium size pajama set even I told them I need large. I believe weather Emirates or Singapore airlines offer much high quality service with similar price. I would not recommend them Qatar business class to anyone that expect business class level service

  56. Rave Guest

    Josh may be an idiot. But I don't like bully corporates. Will avoid qatar airways

  57. COLOMBO Guest

    Just got back from the same flight as Josh... No problems good food good service in economy..
    However QR not doing themselves any favours with this incident.. You can be thin skinned and dictatorial in your own Country but your trying to run xnd International outfit and attract passengers world wide

  58. George Guest

    I stopped watching his videos a long time ago. You can be critical without being controversial. I find Mr. Cahill to be a constant complainer, even when there is no reason to be. Good for Qatar. If you want better reviewers, try Patrick Shea, Simply Aviation, Jeb Brooks and Dennis Bunnik to name a few. I almost stopped watching Noel Phillips when he teamed up with Cahill but I think Phillips can remain objective.

    1. Alan123 Guest

      Patrick Shea, Jeb Brooks and Dennis Bunnik are nice guys but they fly almost exclusively First or Business. There are very few reviewers who regularly fly economy, Simply Aviation and Josh Cahill are two of the few. And his reviews are not really always negative, it's not true. But I do agree his titles can be a overdramatic and despite the title the actual review is not even that bad.

  59. David Perry Guest

    Josh’s reviews are lower tier click bait reserved for the dust bin of YouTube history.

    1. David S Guest

      What you think of him or his reviews are irrelevant to this story. The airline's reaction is the story.

  60. Joehad Said Guest

    Be realistic, you cannot expect premium service in the economy class.

    This article tries to justify the negative character of the self-proclaim Famous YouTuber.

    1. Alan123 Guest

      Why are so many people missing the point? A hotel, airline or restaurant trying to bribe and then force someone to take down a negative review, and then when they decline, proceeding to ban them, is a terrible business practice.

  61. Alan Worthington Guest

    what about the Cabin Crew terminated !

    Hey Josh , You had no regard for the Cabin Crew
    Are you going to write to the new CEO to plead with him to reinstate the terminated Cabin Crew because of your article/video.
    I think you owe it to the Cabin Crew concerned. Do it Josh !!

  62. A350-fan Member

    I can see how Josh's review aren't everyone's cup of tea, and even I don't enjoy 100% of his videos, but I believe his heart is in the right place as a fan of aviation. He truly wants to see the industry succeed and improve all over the world, and the best way he knows how is to use his platform to provide honest reviews and constructive criticism. Sam Tsui is a complete shill for...

    I can see how Josh's review aren't everyone's cup of tea, and even I don't enjoy 100% of his videos, but I believe his heart is in the right place as a fan of aviation. He truly wants to see the industry succeed and improve all over the world, and the best way he knows how is to use his platform to provide honest reviews and constructive criticism. Sam Tsui is a complete shill for the industry who never says anything bad, and Josh is anything but that. I feel sorry for the crew, whose management was too thin-skinned to accept anything less than a glowing review.

  63. Dex Guest

    Being voted as the best airline ? ! ‍♂️

  64. Khanyo Guest

    Khanyo
    I would like to know : an expatriate involved in a car accident - the Qatari driver being in the wrong side of the law - is the expatriate going to obtain justice ?
    Having the impression qatari nationals are always correct.
    Did fly extensively with Qatar for 12 years, their business class crew was always very, very professional, aircraft clean, lounges top notch. Can only recommend.

  65. Randeru Guest

    Qatar is in deep PR crisis. If they remain silent, this may become their downfall.

    1. Icarus Guest

      Yeah right, they will go out of business because of one blogger who is generally full of s—

  66. FedUp Guest

    Made a booking with Qatar Airways recently, they put the booking on hold and said payment failed. Called my card issuer as monies had been taken out of the account, but they said payment was successful and funds have been made available to Qatar Airways. Also provided the transaction number and approval code for merchant (Qatar Airways)to help them but of course, Qatar Airways kept insisting that payment failed. Paid second time to ensure booking...

    Made a booking with Qatar Airways recently, they put the booking on hold and said payment failed. Called my card issuer as monies had been taken out of the account, but they said payment was successful and funds have been made available to Qatar Airways. Also provided the transaction number and approval code for merchant (Qatar Airways)to help them but of course, Qatar Airways kept insisting that payment failed. Paid second time to ensure booking wasn't lost (fare also went up in the meantime!) and they're still holding the money from the two payments. I eventually had to approach card issuer for chargeback. Their customer service have no clue and can't help, really. I'll never fly with them again. I've had actual payment fails with other airlines and given transaction number and approval code they've been able to locate the payment and refunded in a matter of hours. Qatar Airways wouldn't do anything for weeks.

  67. Hus Guest

    Bravo!!
    When I watched Josh’s video about QR, I immediately thought he was trying to shakedown the company. By uploading that rather petulant review, he was hoping they will try to satisfy him with 1st class paid trips. It didn’t worked!

    There are two Asian YouTubers who are excellent and fair! These folks are your sources for reviews.

    1. VladG Diamond

      It is utterly baffling that people actively support airlines putting people on blacklists for daring to express a negative opinion, however subjective and biased it may be. Truly shows the state of society nowadays.

    2. Icarus Guest

      It’s not just this incident. Cahill ( not his real name) often breaches privacy amongst other things. He’s a drama queen looking for publicity. You only hear what he said and not the bigger picture.

    3. Alan123 Guest

      What are you talking about? They DID try to satisfy him with 1st class paid trips and he refused the offer.

  68. John Akerman Guest

    Qatar should fire their head of customer relations and find a replacement who is more connected with the thoughts of passengers and who does not feel the need to try to suppress expression of opinion. Staff conditions of employment seem less compliant with modern practice.

    1. Icarus Guest

      That’s how they do things in Qatar. People generally have few rights. Even the USA has awful employment legislation versus Europe.

    1. Marco Guest

      You obviously have no idea what this guy is all about lol. And you have a username that encourages him truly indicates your own level of intelligence.

    2. David S Guest

      Speaking of low levels of intelligence, the fact that you believe every company should ban people who make negative reviews (hotels on Tripadvisor, restaurants on Yelp, airlines on Youtube), if they don't follow demanding orders to take them down....that says it all.

  69. Okwese Maridadi Guest

    Qatar Airlines remain one of the best Airlines. Human beings are uniquely individual and pleasing everyone isn't easy. Whatever his personal opinions, Qatar continues to do their best and the best part is he isn't gonna be part of it. I'll always fly Qatar Airlines period.

  70. Rupa Guest

    This is the same airline that forced gynecological exams of women. It’s a disgusting airline and I’m always shocked at how anyone would choose to fly with them .

    https://www.businessinsider.com/qatar-airport-searches-woman-describes-trauma-forced-internal-exam-2021-11?amp

    1. Icarus Guest

      The airline absolutely did not . It was the government of Qatar and security.
      You’re one of those passengers who assumes airlines are liable for everyone including shops and restaurants at the airport.

  71. Rayed Darwish Guest

    Sounds like some Qatar fans are that a Qatari company has found to be imperfect and fallible. If an organisation cannot take constructive criticism then keep your head stuck in the sand.

  72. G. Nair Guest

    People should boycott Qatar Airways for trying to pressurise
    People to change their opinions

    1. Icarus Guest

      They won’t. When people say we should boycott a company almost nothing happens in most cases.

    2. Rave Guest

      I will never fly qatar

  73. GoogleGirl Guest

    I've been watching his videos for years and I really appreciate his reviews. I dong always agree but in general his reviews are fair.
    If Qatar air is going to ban someone over a review he must have hit the nail on the head.

  74. john Guest

    I hope other airlines will follow and ban him.

    These customers are not customers but entitled people.

    1. Rayed Darwish Guest

      When we make a claim, we back it up with evidence. What is your evidence ?

    2. Joshshouldbebanned Guest

      Clearly you are just a sheep like most of his followers. But let me summarize for you:

      Guy had problems with:

      - Malaysian airlines
      - Air Canada
      - Air China
      - Qatar Airways

      You can see the pattern here. He is always promoting negative reviews on his socials. He now talks about labour conditions but why in the first place would you fly with an airline you don't agree with? makes no sense.

      All his reviews are so negative that you can see he is doing it for the numbers.

    3. Marco Guest

      Josh just dug his own grave. This will severely backfire on him for the simple reason cabin crew members list their jobs and he has simply no remorse for his actions but as others have pointed out he seeks to gain more likes and followers through this. Just sad!!

    4. Alan123 Guest

      What you think of him is completely irrelevant. Don't watch his channel then. The point is the airline's reaction. A company, whether it's an airline, hotel or restaurant, should be able to tolerate a critical online review without this type of reaction. It's 2023, people posts things online. Deal with it.

      You also obviously don't watch his reviews. Many of them are in fact positive. There are two recent ones you can watch called...

      What you think of him is completely irrelevant. Don't watch his channel then. The point is the airline's reaction. A company, whether it's an airline, hotel or restaurant, should be able to tolerate a critical online review without this type of reaction. It's 2023, people posts things online. Deal with it.

      You also obviously don't watch his reviews. Many of them are in fact positive. There are two recent ones you can watch called "Fantastic Crew on Air Asia" and "China Airlines Stunning Business" Class. Even the ones with negative titles are actually often not entirely negative.

      But that's not the point. The point is that it's 2023 and as long as you adhere to sensitive terms like not filming crew or cockpit without permission, this type of reaction is unwarranted and ridiculous.

    5. Joshshouldbebanned Guest

      Do you think your Josh is innocent? Some people call it upon themselves. I feel airlines are done with this behavior of so-called entitled people like Josh. He doesn't care about the real issues. Just seeking attention.

      His last video is him only claiming things and not showing evidence. It's about time we hear the story from both sides with evidence. I am sure this guy has done more wrong than right. What he...

      Do you think your Josh is innocent? Some people call it upon themselves. I feel airlines are done with this behavior of so-called entitled people like Josh. He doesn't care about the real issues. Just seeking attention.

      His last video is him only claiming things and not showing evidence. It's about time we hear the story from both sides with evidence. I am sure this guy has done more wrong than right. What he is doing now is only seeking attention and putting people up against QR :)

      I hope QR will sue him and he will loose against them.

  75. Kurt Preben Nielsen Guest

    No wonder crew send that mail to Josh. In Qatar, as in rest of UAE, CID will suddenly knock on your door and worst case beat you up before transporting you to some jail. All without paper work for subject event. It is just like this.

  76. TK Guest

    Working in the aviation for many years, what is happening nowadays with the wannabe famous youtuber is totally unacceptable.
    Yeapppp!!! to film someone you have to ask their permission if they want to participate or not in any video. The fact, that you are wearing a uniform is not giving the permission to anyone of filming you or treat you as they wish.
    The guy above, he is making massive amount of dollars...

    Working in the aviation for many years, what is happening nowadays with the wannabe famous youtuber is totally unacceptable.
    Yeapppp!!! to film someone you have to ask their permission if they want to participate or not in any video. The fact, that you are wearing a uniform is not giving the permission to anyone of filming you or treat you as they wish.
    The guy above, he is making massive amount of dollars every second, a crew that have been terminated or harassed or abused they don't get none. You want to review something, review the things that have been offered to you, not the faces of the people!!! most probable this Colombo flight was a long turn around for the crew but for him another chance for more dollars.
    To make a positive impact you have to consider about the people around you! You want your impact to reach to another level, find the people that might have lost their job and help them to recover, How? giving them money and a chance for a new start!!!

    1. Rayed Darwish Guest

      Is it possible that Qatar Airways is imperf and fallible?

    2. Alan Worthington Guest

      Qantas Airways as of last week has banned filming of Qantas Crew
      it is written in the terms of carriage when you purchase a ticket with them.
      First airline to crack down on the Likes of JOSH !!

    3. Alan Worthington Guest

      ARE YOU LISTENING JOSH?
      Reach out for that terminated Cabin Crew try get their jobs back ..write to the new CEO and plead with him.
      And throw some of your dollars their way for all the stress and hurt you have caused them ...

  77. Ronnie Guest

    Typical reaction by Qatar Airways who think they can do everything perfectly every time. Well they cannot but furthermore can show no contrition either. The crew clearly permitted more video footage than they should have and have paid the price? Anyone who dares publish criticism is targeted. Flyer beware.

  78. DD Guest

    All of these 'flight review bloggers' need to stop filming staff doing their job. The market of reviewers is over saturated and they are taking up a seat which a genuine passenger could use. Think of the carbon emissions! Filming staff for a YouTube channel or a blog is a gross invasion of privacy and I personally would be mortified at exploiting staff in this way. If I was a revenue passenger on a flight...

    All of these 'flight review bloggers' need to stop filming staff doing their job. The market of reviewers is over saturated and they are taking up a seat which a genuine passenger could use. Think of the carbon emissions! Filming staff for a YouTube channel or a blog is a gross invasion of privacy and I personally would be mortified at exploiting staff in this way. If I was a revenue passenger on a flight and I saw someone filming, narrating their dinner, and being a general nuisance, I would be angry and confront them.

    The consequences in this case is that these crew members have lost their jobs - is the blogger proud of himself for this? They are human beings, perhaps they were having a bad day, that doesn't mean for the rest of time their faces should be splashed across the internet. I hope all airlines follow Qantas' lead and ban filming on board aircraft. I work in HR, I can tell you now if someone pointed a camera in my face without permission I wouldn't be as polite as some of these crew are being.

    By the way I am not defending Qatar Airways, and I personally would not fly on them for other reasons which are well publicised in the media.

    1. JJ Guest

      Well...clearly you should have watched the video if you didnt understand the article and situation before blantly commenting...

  79. Jeff Guest

    I had my Flight last October 14 2023 from Qatar to Philippines, and this is my experience was, all the attendant was good, Food was good, but the Toilet at the Tail, looks like it has not been cleaned for a long time, looks like only, because the bottom of the Bowl was Dark, tha cabinet cover was loose, looks like the maintenance crew has not repaired it properly. but other than that, all is...

    I had my Flight last October 14 2023 from Qatar to Philippines, and this is my experience was, all the attendant was good, Food was good, but the Toilet at the Tail, looks like it has not been cleaned for a long time, looks like only, because the bottom of the Bowl was Dark, tha cabinet cover was loose, looks like the maintenance crew has not repaired it properly. but other than that, all is fine, then my flight going back to Qatar on November 12 2023, all is fine until when food was served, the Old lady beside my requested for a Chicken because she does not want to eat Beef, and she was only offered Noodles, then in my case, i have asked the Steward lady for a Butter for the bread, and the answer is the bread is already infused by Butter, and still i insisted can i have a butter please, she said she will check, and came back after 10 minutes, saying sorry we don,t have a butter. on my October 14 flight, i have asked the same and the steward gave 1 butter to me with out any questions or information about the infused bread with butter. and in addition to that, the Controls of the infotainment on my seat, buttons was not working properly.

  80. Alpha Bravo Charlie Guest

    Most of His Reviews are always Negative, He’s never Satisfied and like his habit is to find all the bad things about any airline. I think this is not the First Time He got Banned by an Airline. I’ve watched that video and feels like He really was over reacting on things.

  81. Youtuber Guest

    I've been on a flight and in a lounge with this douche. He treats the staff like shit, demands they drop everything to cater for his every whim and has a cry if he doesn't get his way. The only reason I knew who he was someone pointed him out in the lounge.
    I'm not the biggest Qatar fan, but they, as a brand shouldn't have to suffer some self important twat with an iPhone. The sooner businesses tell influencers to GAGF the better.

    1. Travel Teddy Guest

      No surprise what I hear from you.
      Fits the bill with his entire online persona.

      He never worked a real job, only hustling.
      He has no real idea how to run a business and how to maintain business relationships.

  82. AT Guest

    You can have a negative view that is both honest and fair. Josh often pushes the boundaries endlessly and needlessly. Qatar Airways service may have dropped a bit (in the air I still find them stellar, on the ground far less so), but it's still a leading airline of the world.

    Having said that, it was pretty tacky of Qatar Airways to ask him to take down the video in exchange for a free ticket. That is precariously close to bribery.

  83. be simple be well Guest

    To be honest Josh is a complete Muppet. He criticises others and sometimes these people fail to recognise the pressures of this job and the challenges too. It's all fun and games to walk around with your camera and plying the skies saying what you think etc. little do you know the challenges. And then somehow you the champion of the people. Has he realised the impact of his video and the consequences for those...

    To be honest Josh is a complete Muppet. He criticises others and sometimes these people fail to recognise the pressures of this job and the challenges too. It's all fun and games to walk around with your camera and plying the skies saying what you think etc. little do you know the challenges. And then somehow you the champion of the people. Has he realised the impact of his video and the consequences for those employees. Think sometimes what your actions will do... Regrettably those poor crew members are now let go and sadly rebuilding their lives. Meanwhile this Muppet..."OH EMIRATES SAVED ME" Get a life and realise your actions....have consequences. Qatar Airways employees are great people. Yes the airline has some issues... But it's not like they didn't know what they were getting themselves into...I worked for them personally and I went to another gulf carrier and to be fair I'd gladly go back in a heartbeat because they do do alot the right way. Strength to those who lost their jobs and blessings to those and everyone else who continues onwards.

  84. Qatar airways is rubbish Guest

    Qatar airways is the worst airline. Just look at the reviews elsewhere. I will never fly with them again because they are rubbish!

  85. Hans Lambrecht Guest

    Agree they handled this very poorly. Josh Cahill is a bit of a baboon and I don’t like the style of his reviews a lot, but intimidation and censorship are not the right responses. I am a loyal Qatar Airways customer and they are my first choice for my Asia/Pacific - Europe flights, but this behaviour makes me doubt. I hope they rectify this situation.

  86. Janice Guest

    She’s also that person who’s got complaints against MH, Air Timor, and Jet Airways. Clearly this chap paints herself as a good-looking well-mannered aviation-geek, but the truth is she’s a drama princess. If he’s got problems with the airline he could’ve reached out to them before posting?

  87. Muhammad Nazir Guest

    Well,I'm traveling around goobe since 2004 my favorite airline Thai airline,Singapore airways n luft hansa. Best cabin crew n ground staff, including on board service n food, after from Baku to Nepal first time I flew ,by Qatar airways 2018 ever since till now found it worth, at AP on check in counter ground staff, station manager, on board very kind n helping crew , my most recent flight was GYD to DOH to my...

    Well,I'm traveling around goobe since 2004 my favorite airline Thai airline,Singapore airways n luft hansa. Best cabin crew n ground staff, including on board service n food, after from Baku to Nepal first time I flew ,by Qatar airways 2018 ever since till now found it worth, at AP on check in counter ground staff, station manager, on board very kind n helping crew , my most recent flight was GYD to DOH to my first visit of this clean n friendly people country.
    Also immigration staff was really great n kind especially the captain of immigration department ,QR 354 on dec.9th 2024 n return by QR 351 on 14th Dec 2023. And was the same way, kind n helping crew
    May be unfortunately Mr. Josh met some probs, or misunderstanding between him n crew member
    But as being QR airways is one of favorite airlines I flew n shall fly

  88. Luke Guest

    Won't take sides as I don't know much about Josh Cahill. The only video I've watched is the one where he explains that he was being banned.

    I've heard from some people that he's an asshole. Even assuming it's true, it's an even more ass move by Qatar to ban him. Or even worse, trying to bribe him with freebies just to delete his video (again assuming that conversation even happened). That said, Qatar is...

    Won't take sides as I don't know much about Josh Cahill. The only video I've watched is the one where he explains that he was being banned.

    I've heard from some people that he's an asshole. Even assuming it's true, it's an even more ass move by Qatar to ban him. Or even worse, trying to bribe him with freebies just to delete his video (again assuming that conversation even happened). That said, Qatar is within their rights to ban anyone for any reason. Just not a smart business move. Instead of exposing the asshole he is, they had made a fool out of themselves. Not quite expected from an airline who prides themselves in being #1 in the world

  89. Matty Guest

    Sorry. But this should not be whether someone likes Josh Cahil or not. And this discussion now goes pro et contra him. He often flies economy and people forget that soft and hard products there are of very different from business and first (Ben, Brian Kelly, Sam Chui and similar would never review economy as they never fly economy). The main question is here Qatar airways and how they handled situation. And that was not...

    Sorry. But this should not be whether someone likes Josh Cahil or not. And this discussion now goes pro et contra him. He often flies economy and people forget that soft and hard products there are of very different from business and first (Ben, Brian Kelly, Sam Chui and similar would never review economy as they never fly economy). The main question is here Qatar airways and how they handled situation. And that was not good. And it completely doesn’t matter how obnoxiuous Josh is.

  90. Jason Harrland Guest

    He deserved it! He started bashing the airline, airplane, everything before even boarding., He wasn’t subjective.

    1. Xavier Guest

      I guess we found the Qatar employee

  91. Semsem Guest

    I flew Qatar in Business from the Seychelles to New York and found them overrated. I preferred Ethihad. I think Qatar had problems with Airbus who told them to go jump in the lake. The behavior of this airline is not surprising.

  92. TMBT Guest

    I can't say what Qatar did was right but it's their business and they have the right to ban anyone. Literally the same logic airlines in the US will use as well, as long as it's not discriminatory.

    Josh has this coming for him, he habitually films crews, even without their knowledge, and constantly degrades airlines for minor things, yet seldom appreciates the positive. I remember seeing many YouTube comments last year that he...

    I can't say what Qatar did was right but it's their business and they have the right to ban anyone. Literally the same logic airlines in the US will use as well, as long as it's not discriminatory.

    Josh has this coming for him, he habitually films crews, even without their knowledge, and constantly degrades airlines for minor things, yet seldom appreciates the positive. I remember seeing many YouTube comments last year that he will be getting banned from airlines, warned by his own viewers. He had this coming for him.

  93. henare Diamond

    So many "guests" here shilling for both sides.

  94. Cedric Chow Guest

    I think Josh is right in providing his honest feedback. Airlines should take these negative comments positively to improve themselves. Just look at a Singapore Airlines, after receiving a negative negative feedback from Josh some time ago, they took immediate steps to rectify whatever that's brought up. I knew about this as I've friends working in SQ.

  95. Zaiton Yuksel Guest

    I flew with Qatar Airways, and it was a smooth and pleasant flight. One of the best flight in the world. From the check in counter to inflight services , it was superb. I was once book the flight then I changed my mind , I still get my money 100% back. They even offered 10% discount if I withdraw my cancellation. Wow.. what else you want. One bad review does not represent all.Thank you Qatar Airways

  96. Olivia Guest

    I agree with Ben. Qatar is just attracting more bad publicity by banning Josh. I guess in Qatar and many developing countries where freedom of speech doesn't exist, bribery is also a common practice. When they can't enforce this, their solution is either they detain or lock up and expel the person that they consider rebellious. What ashame for those that are attacking Josh! Regardless of whether you like him or not, you shouldn't support...

    I agree with Ben. Qatar is just attracting more bad publicity by banning Josh. I guess in Qatar and many developing countries where freedom of speech doesn't exist, bribery is also a common practice. When they can't enforce this, their solution is either they detain or lock up and expel the person that they consider rebellious. What ashame for those that are attacking Josh! Regardless of whether you like him or not, you shouldn't support this type of practice. If Josh were a Qatari, I'm sure he'd be in prison the minute that video was posted.

    1. GUWonder Guest

      Countries and people learn bad habits from others around the world, and this isn’t all that different.

      Bribery is very much part of what goes on in developed countries too — that is even as it’s often formalized and provided legal cover in high-income, democratic countries. In Qatar, such bribery efforts is far more risky and so while it happens it’s also contained in some ways because of extreme fear of being caught running foul...

      Countries and people learn bad habits from others around the world, and this isn’t all that different.

      Bribery is very much part of what goes on in developed countries too — that is even as it’s often formalized and provided legal cover in high-income, democratic countries. In Qatar, such bribery efforts is far more risky and so while it happens it’s also contained in some ways because of extreme fear of being caught running foul of the privileged.

      Tolerance for unpopular speech and expression is on the decline in NATO and/or EU countries. And bullying people for not shutting up and hiding unpopular ideas is on the increase in democratic countries in NATO and/or the EU.

      Qatar and Qatar Airways deserves criticism for this kind of action but let’s not pretend as if things aren’t increasingly tenuous in more and more places.

    2. TMBT Guest

      Stuff like these happen in the US as well. The airline I use to work for banned a customer who accused a gate agent for sexually harassing her. When she got the media involved, our supervisor issued a "Uninvited to Fly" notice aka banning her entirely.

  97. Torsten Guest

    It could only be Cahill, haha.

    Dude seems to have invented his own niche of airline review drama. Sam Chui is a shill agree, but I've flown a lot and you have to literally start making shit up to generate as much drama as Cahill does (not that this is fake).

  98. Widerightv Member

    Why do you keep throwing out chum from a whiney reviewer that didn't get his Maypo. (Hint: Youtube Mickey Mantle & Maypo)
    Don't you get tired of the 1 star Reviewers that "woke" up on the wrong side of the bed in the morning; then thought that a "good morning" greeting from someone was smarmy that morning. The review continues where all the feces hits the provibural fan. Don't you get tired when even...

    Why do you keep throwing out chum from a whiney reviewer that didn't get his Maypo. (Hint: Youtube Mickey Mantle & Maypo)
    Don't you get tired of the 1 star Reviewers that "woke" up on the wrong side of the bed in the morning; then thought that a "good morning" greeting from someone was smarmy that morning. The review continues where all the feces hits the provibural fan. Don't you get tired when even the dishwasher of the establishment gets skewered?
    Lucky, please vet this kind of useless information before you publish. I still can't get over how that German musician pleaded that the employees of the hotel where he had a reserved a room, were homophobic. Turns out that the guy was a mini Jussie Smolette.
    Please do some deep dives or homework before you publish trash like this. I will do a "mia culpa" if, indeed Qatar deserved your take on this incident.

  99. Numbnuts Guest

    Frankly, I hope One World get behind this and ban him, too. He's an unpleasant individual that has often lied about the predicaments he finds himself in - that China visa fiasco for starters. All for clickbait.

    His asking his minions to start a campaign of unbanjosh- look at their profiles and demographics. These are not FFPs...for some reason South Asia and the Philippines are overly excited by this guy's 'reviews'.

    Further - if...

    Frankly, I hope One World get behind this and ban him, too. He's an unpleasant individual that has often lied about the predicaments he finds himself in - that China visa fiasco for starters. All for clickbait.

    His asking his minions to start a campaign of unbanjosh- look at their profiles and demographics. These are not FFPs...for some reason South Asia and the Philippines are overly excited by this guy's 'reviews'.

    Further - if the crew were not dismissed as he alleges (hear say) he's opened himself up to litigation. Let's wait and see.

  100. Jay Deshpande Guest

    Honestly there are no both sides to this. I'm not the biggest fan of Mr. Cahill, and don't always agree with his perspective on the air travel experiences. But within proper guardrails, he is well within his rights to criticize an airline through a video. Free expression, not cancel culture, is the bedrock of our society, and it includes being able to listen to views you vehemently disagree with. Banning travelers for expressing legitimate concerns...

    Honestly there are no both sides to this. I'm not the biggest fan of Mr. Cahill, and don't always agree with his perspective on the air travel experiences. But within proper guardrails, he is well within his rights to criticize an airline through a video. Free expression, not cancel culture, is the bedrock of our society, and it includes being able to listen to views you vehemently disagree with. Banning travelers for expressing legitimate concerns only hurts the brand of an airline that has such a wide network spanning the world. It won't stop me from choosing the best airline based on quality, connectivity, price, etc., but the shallow behavior on QR's part is disturbing.

  101. JetSetFly Guest

    Comment section is always more colorful on OMAAT whenever it goes over 100! lol! I have never heard of Josh and given the number of comments on this article, it actually made me very curious. I’ve taken couple flights on Qatar airways in the past. I the experiences were never glowing reviews that I read on various blogs, but they were never bad either. I would say above avg but not the best. I was...

    Comment section is always more colorful on OMAAT whenever it goes over 100! lol! I have never heard of Josh and given the number of comments on this article, it actually made me very curious. I’ve taken couple flights on Qatar airways in the past. I the experiences were never glowing reviews that I read on various blogs, but they were never bad either. I would say above avg but not the best. I was on J on all the flights I took with them.

    I’ve considered visiting Doha in the coming couple years but given the mild negative review Josh gave to Qatar and the extreme reaction that Qatar airways give him, and the clearly paid comments from Qatar airways trying to trash Josh’s reputation, I’ve decided to pass on this country. Better to stay away than to involve myself with the over reaction that a state owned airline spewed out. The best thing Qatar airways can do now is stay silent and hope this will blow over. If I were them, I would not continue to blast Josh because that’s just promoting Josh which is not what they want to do. Just my two cents.

  102. Tony Guest

    Josh Cahill is perhaps the most unpleasant person in aviation. Drama and scandal follows him wherever he goes - he’s a nasty, malevolent piece of work.

    That’s not to say things are rainbows and waterfalls at QR and Qatar either, but I think most airlines and their staff would be better off without being exposed to Mr Cahill.

    1. Mark Guest

      Couldn't happen to a nicer guy!
      I've watched a few of his flight reviews,
      and they're all the same- he'll whine and
      create some false drama, inflame the flight crew usually, say negative things while he's
      filming-always whispering but clearly overheard
      by everyone. He's obnoxious.

  103. Jack Martinez Guest

    It is true that people are fired for making comments, which violate the terms of their employment. But the realm of YouTube and social media, a whole, are a platform in which Rights are fought for. If it has been done before, it doesn’t mean that it should be continued, and that it is a topic that shouldn’t be revisited. Furthermore, the threshold here was incredibly low - the employees simply agreed to be on...

    It is true that people are fired for making comments, which violate the terms of their employment. But the realm of YouTube and social media, a whole, are a platform in which Rights are fought for. If it has been done before, it doesn’t mean that it should be continued, and that it is a topic that shouldn’t be revisited. Furthermore, the threshold here was incredibly low - the employees simply agreed to be on the video. Additionally, unless Qatar Airways is going through other viereis with QR reviews, and firing those staff members, this is selective enforcement. The “offer” is a bribe to him, and what they have effectively done is held these employees’ jobs hostage before Josh, conveying an ultimatum: remove the videos or the employees go - and it’s your fault. Let us not lose sight of the fact that the video is now censored in Qatar. The concept of the airline being a separate corporation is blurred. The airline and government are more commingled a promoting easier abuse employee contracts, residency visas, and censorship laws. If QR accepts awards from Skytracks, they are opting in to ratings and with it diverse reviews. This one was not favorable and had it been no employee would have ever been fired for opting-in to allowing a film to be recorded, I doe don’t of whatever clauses were cited as being violated. This does damage for QR and the nation as a whole.

  104. Amritpal Singh Guest

    Josh Cahill is always so negative but this is an absurd way to handle it.

    Nobody would have taken his review seriously if they just let it be.

    1. Jordan eric Guest

      Qatar a très bien fait beaucoup trop de youtuber ce prenne pour le nombril du monde alors qu ils n ont rien de populaire avoir sur youtube 600 000 followers est très facile puisque l on peut en acheter par paquet de 5 000 ou 10 000 de plus lorsque l on est capable d encenser la médiocre classe affaire ou première d Emirates il ne faut vraiment rien y connaître en terme de service...

      Qatar a très bien fait beaucoup trop de youtuber ce prenne pour le nombril du monde alors qu ils n ont rien de populaire avoir sur youtube 600 000 followers est très facile puisque l on peut en acheter par paquet de 5 000 ou 10 000 de plus lorsque l on est capable d encenser la médiocre classe affaire ou première d Emirates il ne faut vraiment rien y connaître en terme de service et de gastronomie
      Les compagnies aériennes sont de plus en plus nombreuses a appliquer le retour de bâton et c est très bien ainsi
      Pour rappel cela fait des années que Qatar est la meilleure classe affaire au monde et ce n est sûrement pas par hasard

    2. Ducky Guest

      Such a long time that I don't want to waste my time for Josh's youtube videos. Recently, after watching a few seconds of this drama, I decided to click "not recommend this channel" and try to block or ignore all of his videos. He has not only created trouble to QR but also to other airlines' crew, both on ground and in-flight. So, for me, it is such a shame and very unhuman being.

      That is my argument.

  105. BX Guest

    Josh Cahill is a clickbait troll. The ban just put Qatar higher on my airline list.

    I hope airlines ban all the other clickbait trolls too (Points Guy, Sam Chui, Trek Trendy etc)

    1. Freddie New Member

      Totally agree. I am sick to death of these "expert" vloggers and their selfish disregard for other passengers privacy and peace, when they're filming and yapping about everywhere!

  106. TProphet Guest

    Two things are true: Josh is a little obnoxious, and Qatar's service quality really has slipped. Anyone who flies the airline regularly can clearly observe this. And this is very on brand for Qatar, who sees itself as doing no wrong regarding anything, anytime, anywhere, ever.

  107. Mrs X Guest

    Agreed with him. Airline industry is going downhill. Try AirCanada. LOL

  108. Finora Guest

    Seriously what did you expect ?

    OMAAT like many blogs tends to be boosters for middle east airlines without spending any effort to understand just how poor these countries are on the record of basic human rights.

    Now I realize your purpose is to review airlines, however you should be looking at how people who have a legitimate disagreement with the airline are treated.

    Were you to actually do some real journalism, I...

    Seriously what did you expect ?

    OMAAT like many blogs tends to be boosters for middle east airlines without spending any effort to understand just how poor these countries are on the record of basic human rights.

    Now I realize your purpose is to review airlines, however you should be looking at how people who have a legitimate disagreement with the airline are treated.

    Were you to actually do some real journalism, I think it would show a picture of a company that superficially is all smiles but then ruthlessly and vindictively punishes those who it wants to. In that respect it is just mirroring the underlying country regime which lest we forget is autocratic.

    1. Joe Guest

      Lucky can't even leave his five-star hotel room to dine among local peasants. "Journalism" is definitely not in his wheelhouse.

  109. T. Davis Guest

    Hopefully the (negative) publicity they are getting will help people understand the truth about Qatar Airways. Their business product may be excellent but their economy service is terrible. I flew them from the US to Baku several months ago and was shocked at how bad the experience was. Yes, I realize every airline will have a bad flight, a bad day.....things happen. Any issues outside the cabin? Don't even bother trying to resolve them. Their...

    Hopefully the (negative) publicity they are getting will help people understand the truth about Qatar Airways. Their business product may be excellent but their economy service is terrible. I flew them from the US to Baku several months ago and was shocked at how bad the experience was. Yes, I realize every airline will have a bad flight, a bad day.....things happen. Any issues outside the cabin? Don't even bother trying to resolve them. Their customer service is non-existent and you are 100% on your own. If they lose your luggage, they will only deliver it to you if you flew business or first, but don't tell anymore. It's supposed to be their "little secret". Never again.

  110. Smoke them out Guest

    A classic case of a few bozos at the upper level management trying to run a multimillion co.

    Epic failed.

  111. anvill Guest

    A little off topic but there are many alternative airline review channels that I recommend like Simply Aviation especially their Brutally Honest reviews, The Flip Flop Traveler with his transparency & ITripReport for just some plain good reviews. I personally like the Brutally Honest reviews the most because it is just so detailed and most of the time reviews economy flights which is where we all fly most of the time

    1. Leigh Guest

      Yes, the ones you mention are great, and I’d add Noel Philips and Nonstop Dan in the mix.

      For other Aviation knowledge, it’s all about 74Gear and MentourPilot. Both are pilots and provide brilliant information.

      The founder of YouTube last year posted that the very reason he created the site was to promote content like 74Gear; Kelce has an hilarious dry humorous style.

      If you want to mix up your travel knowledge, there’s NO...

      Yes, the ones you mention are great, and I’d add Noel Philips and Nonstop Dan in the mix.

      For other Aviation knowledge, it’s all about 74Gear and MentourPilot. Both are pilots and provide brilliant information.

      The founder of YouTube last year posted that the very reason he created the site was to promote content like 74Gear; Kelce has an hilarious dry humorous style.

      If you want to mix up your travel knowledge, there’s NO ONE like Tony at La Lido Loca. He does a daily post on the cruise industry. I don’t even cruise, but the knowledge is awesome delivered with an hilarious style - though emotionally connected when bad things happen onboard; thousands of people are on those ships, so it happens - and Tony is someone you’d want as a friend for life.

    2. Icarus Guest

      Noel Philips seems genuine and quite down to earth.

      Non stop Dan is another a- hole who sounds patronising the moment he opens his mouth.

      Cahill isn’t even his surname.

    3. Oliver Jack Guest

      NonStop Dan sounds like a QR mouthpiece.

    4. Joe Guest

      Nonstop Dan is also weird because he looks both 18 and 50 at the same time. Very unfortunate.

    5. VladG Diamond

      Nonstop Dan is the most annoying blogger out there BY FAR. Whenever I see one of his grimaces on his YT thumbnails, I get overcome with rage.

  112. GUWonder Guest

    Maybe bloggers and others potentially critical of airlines need to up their operational security game in this era of increasing risk of being hit by corporate authoritarian and cancel-culture type behavior for not kissing up.

  113. Leigh Guest

    Based on many of these comments, I think a lot are fake, posted by QR related employees or related people to try and discredit Josh Cahill since the despicable QR conduct became public.

    I’m someone who has flown the Q Suites often…I think mostly great, but the food is lackluster…but I’m wondering if I’ll fly them again.

    It’s absolutely obvious there are fake commentators involved in this thread. There is no basis in reality by...

    Based on many of these comments, I think a lot are fake, posted by QR related employees or related people to try and discredit Josh Cahill since the despicable QR conduct became public.

    I’m someone who has flown the Q Suites often…I think mostly great, but the food is lackluster…but I’m wondering if I’ll fly them again.

    It’s absolutely obvious there are fake commentators involved in this thread. There is no basis in reality by the negative things being posted about Josh.

    1. Leigh Guest

      What’s it like living in Doha? QR really has their panties in a twist, eh? Are you ex-pat or a local paid schill?

    2. cairns Guest

      And you're coming off as the fakest commenter of all....

  114. Gill Moore Guest

    And because you've brought this to the attention of all your readers you will re-ticketed at the gate to sit next to the lav for the rest of your earthly days

  115. Paul Gold

    They are both wrong in how they handled this.

  116. GUWonder Guest

    The airline is obnoxious in trying to coerce and make an example of this flight’s crew in order to send a signal to other airline employees to crack down on in-flight filming.

    It’s also being obnoxious in banning a customer for being publicly critical of the airline.

  117. Wouter Guest

    I can’t believe some people think this is Josh’s fault? ‘Clickbait’ this and that. Terrible. Open your eyes people, this is 2023 not 1960 anymore. Banning a Flight Reviewer for he’s fair and honest review is just shocking. I watch all joshe’s video’s and all of them are fair and subject to he’s own opinions wich are always fair.
    I will not be flying Qatar again until they resolve this issue. And for the...

    I can’t believe some people think this is Josh’s fault? ‘Clickbait’ this and that. Terrible. Open your eyes people, this is 2023 not 1960 anymore. Banning a Flight Reviewer for he’s fair and honest review is just shocking. I watch all joshe’s video’s and all of them are fair and subject to he’s own opinions wich are always fair.
    I will not be flying Qatar again until they resolve this issue. And for the people that think this is a normal thing to do and call josh out, you’s are honestly as bad as the airline.
    Good day and nice article

    1. Numbnuts Guest

      Good. More space for others.

    2. To Clarify Guest

      The phrase "fair and subject to he's (sic) own opinion" is a contradiction of its own, never mind the rest if your post.

      A "fair" review, would be one that is subject to a known list of set standard. And last I checked, there is not "airline review standard" followed here. Whereas one that is subject to that particular person's opinion" is biased towards that person's preferences.

      Secondly, Josh Cahol did not go through the...

      The phrase "fair and subject to he's (sic) own opinion" is a contradiction of its own, never mind the rest if your post.

      A "fair" review, would be one that is subject to a known list of set standard. And last I checked, there is not "airline review standard" followed here. Whereas one that is subject to that particular person's opinion" is biased towards that person's preferences.

      Secondly, Josh Cahol did not go through the trouble of making the video and uploading it as a "public service announcement". Nope. He did so because he has a YouTube channel where he gets compensated for ads anyone watching his videos will see.

      If you don't think Josh Cahil would utilize clickbait terms and statements to raise the shock value of his titles so he can get more views, then you have no clue what you are talking about.

  118. Leigh Guest

    Josh is humble and honest with reviews. So many of the negative comments are feeble minded and immature, and don’t have any credibility.

    The irony is those who refer to him as whiny are actually reflecting their own whiny and narcissist attitude.

    1. To Clarify Guest

      Ypu want to talk about credibility? When people start to overreach by using personal insults against others they disagree with, it really undermines the value credibility of their statements.

      How about narcissistic behavior, shall we discuss that? I mean the fact that you seem so desperately trying to impress that Josh is perfect in every way and any and all criticism of him is made by "feeble minded, immature, whiny, narcissistic people" and it is...

      Ypu want to talk about credibility? When people start to overreach by using personal insults against others they disagree with, it really undermines the value credibility of their statements.

      How about narcissistic behavior, shall we discuss that? I mean the fact that you seem so desperately trying to impress that Josh is perfect in every way and any and all criticism of him is made by "feeble minded, immature, whiny, narcissistic people" and it is therefore (in your opinion) all wrong, makes me think you are Josh himself, and you are here trying to do some damage control!

  119. Josh sucks Guest

    Some reviewer he can't even fly to the US.

    1. Errol Guest

      I believe it is because he has previously travelled to countries sanctioned by US. Hence he is not eligible for an ESTA. He would need to be interviewed at a US consulate to get a visa. This is a bit of a pain. I can't get an ESTA as I have worked in countries sanctioned by US. Once you can't get an ESTA the US becomes a less desirable place to visit as you have...

      I believe it is because he has previously travelled to countries sanctioned by US. Hence he is not eligible for an ESTA. He would need to be interviewed at a US consulate to get a visa. This is a bit of a pain. I can't get an ESTA as I have worked in countries sanctioned by US. Once you can't get an ESTA the US becomes a less desirable place to visit as you have to go through the expense and bureaucracy of attending an interview. In my case this would involve travelling to a nearby country where there are US consular services and spending two nights there due to lack of flights. It would cost me close to a grand in dollars and waste three days of my time.

  120. AUflyer Guest

    I used to like Josh’s refreshing reviews but nowadays he just nitpicks on everything. Can no longer stands this guy with his unrealistic expectations of airlines.

    1. Paul Guest

      No, the reason is you know full well is Josh has gone where others fear to go like Iran, Libya and Afghanistan delivering some great content but in doing so subject to a travel ban in the states . Look at the Esta form and regs you absolute moron. Enjoy you free QR flight.

  121. Kh Guest

    These guys have no right to make a video without permission. If they make the videos in their own countries they will be treated with a hard fist. Every airline has different airplanes and different crew. Qatar airways is not the only one. They made the right decision to ban him from their airline.

    1. Leigh Guest

      Know the facts!!!! You’re embarrassing yourself.

      He only included crew that had agreed. The ones that requested not to be filmed were blurred out.

      Other notable reviewers also included images of crew with their consent. Nothing happened to them. It’s a vendetta against Josh.

    2. Ducky Guest

      I am really to be strongly disagree with you. Once I have flown witb EY with the A380 First class apartment. I was the only one passenger in F and luckily, I was permitted to have a look with their finest cabin: the residence. But once I took the pix, I was advised immediately from the cabin crew, that was not allowed. Of course, I was willing to delete pix and apologized to her. However,...

      I am really to be strongly disagree with you. Once I have flown witb EY with the A380 First class apartment. I was the only one passenger in F and luckily, I was permitted to have a look with their finest cabin: the residence. But once I took the pix, I was advised immediately from the cabin crew, that was not allowed. Of course, I was willing to delete pix and apologized to her. However, both of us were polite and sympathy for each other, unlike Josh. Remember his behaviour to the crew of Oman air. Oh, gosh, unbelievbly bad. Since that time. I ignored all his clips/videos. Now, he was banned by QR. Both sides handle this case not so well but as a Vloger, he should understand his position and manner.

    3. Semsem Guest

      I believe he went back and blurred everybody.

    4. Alan123 Guest

      They never ban anyone if they make a positive review. The same reviewer Cahill has posted positive reviews of this airline before, including filming of his experience, and the airline didn’t mind. Ever. They have never minded before about online reviews or filming when everyone was gushing about them being the worlds number one airline

  122. QatarA sucks Guest

    Viral.

    I smell unfair lawsuits i.e unfair dismissal soon. This airline should be probed and exposed!

    1. UncleRonnie Guest

      You do know where and what Qatar is, right?

    2. FIXED Guest

      Yes...a...boring country running by few clowns!

  123. a ha ha ha Guest

    Good. He's a whinging little so and so who seems to think the airlines revolve around him.

  124. Rico Sabor Guest

    Everyone knows that “Cahill” lives on controversy, this is how he generates his clicks. He pretend to be an advocate for airline crew’s working conditions but actually he doesn’t care at all. Funfact: if you express critical remarks on his Instagram account, he will ban you (!) immediately. He’s a phony, nobody should believe anything he’s saying.

  125. vbscript2 Guest

    To your point about this having the opposite effect as intended, I had never heard of Cahill before all of this about Qatar's reaction to his video. Had they simply ignored his video, I still would not have heard of him or his negative review of Qatar. Especially since I have no intention of ever flying Qatar economy (or, as much as I can help it, long-haul economy on any airline.) This gives a far...

    To your point about this having the opposite effect as intended, I had never heard of Cahill before all of this about Qatar's reaction to his video. Had they simply ignored his video, I still would not have heard of him or his negative review of Qatar. Especially since I have no intention of ever flying Qatar economy (or, as much as I can help it, long-haul economy on any airline.) This gives a far more negative view towards the airline as a whole than any negative YouTube review could have done.

    If Qatar wants to market to the West, it sounds like there are people in high positions there who could use some training on how Western culture works. Trying to forcibly silence dissent doesn't tend to work out well over here...

    1. Matt D Guest

      It's pretty easy to see how many of these comments are part of a QR funded smear campaign. It doesn't matter if you don't like Cahill's reviews, there's absolutely no defense for the airline's actions. The more this story gets out, the worse it'll get for them.

  126. Carol Wilson Guest

    Thank you for ripping the veil off of the ugly company that Qatar actually is.

  127. Tina Guest

    So "this thing" actually cost Al Baker his job ?

  128. Alli Guest

    I don't believe Josh Cahill has enjoyed any flight he has been on, can't satisfy everyone I guess. Qatar dropped the ball on their response as it simply doesn't make fiscal sense. The optics are simply terrible.

    1. TProphet Guest

      Do you watch his channel at all? He just gave an excellent review to Bhutan Airlines, for example. It's a mixed bag - most of his reviews are middle of the road, just like most flights are middle of the road.

    2. Alan123 Guest

      What are you talking about? I watch literally every review he makes and he’s often very positive.

    3. Oliver Jack Guest

      This sounds like Alli and his friends have. QR zipcode.

  129. Jesper Guest

    working through a pandemic and risking their lives ?? can we find just one example of one crew member losing their life due to the so-called pandemic ?

    1. Jack Guest

      Sure, here are some of the names of a few crew members who have lost their lives due to the COVID-19 pandemic:
      Reggie Shepperson (WN)
      Jeff Kurtzman (HA)
      Phyllis Adair (AA)
      Paul Frishkorn (AA)

  130. Andersen Jan Guest

    He claims to be an objective reviewer, but his reviews are one big bollywood movie. Restaurants all around the world invite you for a free meal if u have previously written a bad review , but Josh calls this as a "bribery" FFS will u please quit the BS. Clearly he has something personal with Qatar Air . So what if he got banned. He can't travel 2 flights put of 1000s and show video...

    He claims to be an objective reviewer, but his reviews are one big bollywood movie. Restaurants all around the world invite you for a free meal if u have previously written a bad review , but Josh calls this as a "bribery" FFS will u please quit the BS. Clearly he has something personal with Qatar Air . So what if he got banned. He can't travel 2 flights put of 1000s and show video of a toilet with wet floor . How subjective is that. How people follow him is bizarre.

    1. Alan123 Guest

      Qatar Airways didn't just invite him back just to give them another chance to improve. They invited him back ONLY if he would remove and delete his review. Yes, he has hundreds of other airlines he can fly on. That's not the point. The point is that they banned him for not agreeing to remove a negative review. Would you like to be banned by a hotel if your review of them on Tripadvisor isn't...

      Qatar Airways didn't just invite him back just to give them another chance to improve. They invited him back ONLY if he would remove and delete his review. Yes, he has hundreds of other airlines he can fly on. That's not the point. The point is that they banned him for not agreeing to remove a negative review. Would you like to be banned by a hotel if your review of them on Tripadvisor isn't 5 stars?

      Most of his reviews are just normal ordinary and fairly good. People just pick out the sensational ones and suggest they are all like that.

  131. Ramlal Guest

    Never gonna fly Qatar Airways again, Qatar was my favorite airline till now but not anymore… it’s simple someone is giving a real true opinion about his experience and they ban him and fire the crew …. Simply not acceptable.

    1. UncleRonnie Guest

      This has nothing to do with Cahill’s (shrill) opinion of QR economy service. He recorded and disseminated staff complaints about their working conditions. Qatar Government doesn’t like that and it is appalling, but the crew were foolish to do it.

      The blogger had a chance to delete it and possibly save their jobs, but likewise Westerners shouldn’t have to be dictated to by well….dictators. Might not have helped the poor crew anyway…. :(

    2. Huhuhu Guest

      Qatar Airways' little minion trying to fix a bad PR ...is it?

      Kahkahkah...go and play with a sand castle Ahmed

  132. Bobby Hope Guest

    If his moaning cost people there jobs, then the YT is a absolute pr…,

    He probably moaned about something that to the 99% of others on the aircraft could live another day without crying about it.

  133. D3kingg Guest

    I dunno ; Josh is committed to the art form and just showboating at this point. Good for him. So many living in the western world take their freedom for granted.

  134. Alan123 Guest

    The number of comments here taking Qatar Airways side, just because Josh Cahill may not be their cup of tea, is ridiculous. There have long been questionable practises by this airline. It’s 2023: companies providing a public service are going to have to face reviews whether it’s Tripadvisor, Yelp or YouTube. They can deal with it, or react hysterically, and make everything worse.

  135. yoloswag420 Guest

    The lack of empathy from the comments are disgusting. Qatar Airways fired an entire crew of flight attendants over this. This is due to Qatar's poor working conditions leading to such a poor experience. What you see on flights are symptoms of the bad leadership and management.

    I do think Josh Cahill could've done right by those employees and offered to reach out and some form of compensation. But he is by no means culpable for what happened.

  136. Icarus Guest

    Can’t stand him. Good for them. He’s extremely condescending as well. I had the misfortune to interact with him once and he’s full of himself.

    1. Ann Guest

      Absolutely!

      A leech on society, and a d-bag to boot.

    2. Alan123 Guest

      I hope the next time you fly and have a complaint about an airline they ban you.

    3. Icarus Guest

      Lo. It’s extremely unlikely. I’ve had the pleasure to deal with Cahill and he’s an a hole.

    4. GUWonder Guest

      Curious what kind of behavior he engaged in with you that makes you to characterize him in this way.

      I am more of a reading type than a video watching type, so I still can’t get around to watching “frequent flyer videos”. But I’m not curious about his video antics, since perhaps the videos could be part of his marketing schtick to run up the audience numbers and the money that comes from it.

  137. rrapynot Guest

    Lucky for him he didn’t write a negative review of Saudia. Otherwise he might have ended up getting sawed into pieces at his local Saudi embassy.

  138. Joe f Guest

    Why is this surprising or odd to anyone? Qatar is owned by the government which is one of the leading financial sponsors of terrorism and terrorist groups…do you really think threatening some random internet blogger is a problem for them?

  139. tom Guest

    The problem with this blogger (Josh Cahill) is that his reviews are usually negative and that shrill, condescending, tone reflected in his posts will turn most of us off (not just Qatar). I just ignore his videos.

    1. wg Guest

      you’re talking such bullshit. he even did a positive review of spicejet…

  140. mt_xing Member

    The amount of what can frankly only be described as bootlicking in this comment section is gag inducing. It doesn't matter if a YouTuber only makes negative reviews; if they do it consistently, that just means every airline gets the same hit, and places no individual airline at a disadvantage against their competitors. You also have no obligation to watch a video you find annoying. But to see the huge number of highly upvoted comments...

    The amount of what can frankly only be described as bootlicking in this comment section is gag inducing. It doesn't matter if a YouTuber only makes negative reviews; if they do it consistently, that just means every airline gets the same hit, and places no individual airline at a disadvantage against their competitors. You also have no obligation to watch a video you find annoying. But to see the huge number of highly upvoted comments bending over backwards to deflect from the fact that the airline with a well documented history of mistreating its crew has been accused yet again of acting unprofessionally and mistreating its crew is frankly disgusting. Apparently being a massive corporate bully that ruins other people's lives is okay as long as one of the multiple lives they ruin is someone you find vaguely annoying. No wonder authoritarianism is on the rise; leopards eating faces is awesome as long as it's not my face being eaten, I guess.

  141. twanohguy Guest

    Have you noticed that several of the mid east cultures do not tolerate negative opinions. I think that is more concerning in light of their drive for more tourism.

  142. Rozellev Guest

    Love his reviews as he pays for them himself and haven’t took bribes aka free gift like many bloggers do! If he would’ve took it they would’ve blasted him forever.

  143. UncleRonnie Gold

    I dislike QR and think their business practices are questionable, however you have to ask the fired crew to wake up and look in the mirror! Complaining on a YouTube blogger’s review about your workplace conditions was not smart.

  144. David Diamond

    Qatar has more than 14,000 flights per day. Josh Cahill had 1 bad flight in Y and the airline is therefore declining? He needs to get a grip and realize he isn’t the centre of the universe.

    Also Qatar really needs to understand how PR works in the west.

    1. RetiredATLATC Diamond

      I think the entire OneWorld alliance has that many flights per day, not just Qatar alone.

    2. David Diamond

      You're correct, my mistake. None the less, his experience represents less than 1% of the passengers in less than 1% of the flights Qatar flies in a single day. It takes some real hubris to claim that his singular experience represents the decline of an entire airline.

    3. Alan123 Guest

      That's why their reaction, as well as everyone jumping to QR's defense here, is so ridiculous. It's 2023. People are going to post reviews online, on Tripadvisor, on Yelp, on Youtube, wherever. That's the way it is. Completely overreacting heavy handedly to negative reviews is a terrible strategy by any company.

      I see people all the time on social media saying "______ is the world airline in the world because they lost my bag...

      That's why their reaction, as well as everyone jumping to QR's defense here, is so ridiculous. It's 2023. People are going to post reviews online, on Tripadvisor, on Yelp, on Youtube, wherever. That's the way it is. Completely overreacting heavy handedly to negative reviews is a terrible strategy by any company.

      I see people all the time on social media saying "______ is the world airline in the world because they lost my bag and everyone should ban them forever".

      I mean, who cares, it's one person's opinion. They're a business. They need to suck it up.

    4. Icarus Guest

      Qatar is a great airline, however most airlines that operate outside the western world have questionable and onerous employment regulations. If you work in Europe you’re protected by various legislations that simply don’t exist in Qatar and other countries. For example there’s no issue being LGBTQ. You don’t need to hide it.

      I believe Cahill was also blacklisted by emirates too.

  145. Bobo Bolinski Guest

    The only problem I have with what Qatar did is that it's too little, too late. Permanently banning some random YouTube idiot is perfectly fine, but it just doesn't go far enough.

    I wish airlines (and other businesses) would just ban EVERY so-called "YouTuber."

    The world would be a much better place without the morons on YouTube, Tiktok, Twiddle or X or Z whatever the fuk it's nazi loving owner calls it now, and all...

    The only problem I have with what Qatar did is that it's too little, too late. Permanently banning some random YouTube idiot is perfectly fine, but it just doesn't go far enough.

    I wish airlines (and other businesses) would just ban EVERY so-called "YouTuber."

    The world would be a much better place without the morons on YouTube, Tiktok, Twiddle or X or Z whatever the fuk it's nazi loving owner calls it now, and all other forms of so-called "social media."

    Social media has turned most of the people on the planet into complete assholes and simpering, brain-dead imbeciles. Take a look around at all it's done for us.

    Qatar, you have a good start there, but please don't stop now. Just "ban" them all.

    1. Al Guest

      So if a youtuber or social media person brings out a particular legitmate issue with an airline, wouldn't you want the airline to deal with it so that they can improve or you are someone who prefers to bury it? Many things that the airline has done wrong would not have been rectified if it wasn't for the youtuber to bring it to light.

    2. Jim Lejeune Guest

      He is a mid east twat-bot. Ignore.

    3. Alan123 Guest

      So should every person reviewing a hotel on TripAdvisor be banned from that hotel? What about people posting restaurant reviews on Yelp? It’s 2023, we live in a digital world. If done responsibly video reviews can be both interesting, informative and entertaining. Not sure why you’re so desperate to appease corporate executives, but perhaps invent a time machine and travel back to the 1970s if you can’t handle living in a digital age, where people...

      So should every person reviewing a hotel on TripAdvisor be banned from that hotel? What about people posting restaurant reviews on Yelp? It’s 2023, we live in a digital world. If done responsibly video reviews can be both interesting, informative and entertaining. Not sure why you’re so desperate to appease corporate executives, but perhaps invent a time machine and travel back to the 1970s if you can’t handle living in a digital age, where people are able to review the products they buy.

  146. DonnyBrasco Guest

    Looks like the Qatar propaganda brigade is out in force here

    1. LOL Guest

      They should go to X.... so many bad reviews. It spreds like a wildfire!!

      Too late!

    2. McBagpipe New Member

      All the personal attacks and insults directed at Mr. Cahill her are obviously a paid propaganda team and sock puppet accounts working for Qatar.

      No real OMAAT reader would take such personal umbrage at a negative airline review. A check of account sign-up dates and IP addresses would no doubt link these attacks on Mr. Cahill back to Qatar HQ or a Qatar contractor.

      Cahill is one of the few bloggers I know will give...

      All the personal attacks and insults directed at Mr. Cahill her are obviously a paid propaganda team and sock puppet accounts working for Qatar.

      No real OMAAT reader would take such personal umbrage at a negative airline review. A check of account sign-up dates and IP addresses would no doubt link these attacks on Mr. Cahill back to Qatar HQ or a Qatar contractor.

      Cahill is one of the few bloggers I know will give a candid review, and I’ve found him to be consistently reliable. The ridiculous and authoritarian overreaction by Qatar just confirms what he is saying. Moving forward, I will avoid Qatar at all costs.

  147. Henry Guest

    Sorry I kind of standing with QR this time and I do not know a better way to handle this either for QR. If you look at his video titles, a lot of quite good airlines were almost “blackmail”ed by him. I am not sure how an airline could handle a “blackmail” better.

    1. Alan123 Guest

      But the review itself contained the number of positive feedback. Should a hotel ban someone who made a review on TripAdvisor if the title of their post is overly negative? It’s 2023: airlines, hotels, restaurants, are going to get online reviews. That’s just the way it is.

    2. Henry Guest

      You are right, that is why there is no better way to handle this, I just felt sorry for the crew to be fired because of him, to many of them, it means the only way they fed their kids, rights of freedom speech is not existing in many parts of the world. Certainly Josh did not care. He only cares if he can get airlines to invite him back on a business class instead...

      You are right, that is why there is no better way to handle this, I just felt sorry for the crew to be fired because of him, to many of them, it means the only way they fed their kids, rights of freedom speech is not existing in many parts of the world. Certainly Josh did not care. He only cares if he can get airlines to invite him back on a business class instead of continuing flying economy to post negative review. He deserves to be banned. He did this even to Singapore airline, btw.

    3. Alan123 Guest

      The crew was fired because they work for a terrible employer. Qatar Airways should be able to handle some criticism without taking it out on the staff. He was just being honest about his experience. And most of his complaints were about the condition of the plane, not the staff. And the airline DID offer him free flights in exchange for removing his review and he refused. He has frequently refused paid flights.
      The...

      The crew was fired because they work for a terrible employer. Qatar Airways should be able to handle some criticism without taking it out on the staff. He was just being honest about his experience. And most of his complaints were about the condition of the plane, not the staff. And the airline DID offer him free flights in exchange for removing his review and he refused. He has frequently refused paid flights.
      The airline has completely overreacted. As I mentioned, which you haven’t really addressed, how is this any different from you or I posting a review of a hotel on TripAdvisor. Do you think it’s fair if you get banned by a hotel if you’re not happy with the service?

  148. James Guest

    Everyone talking about how annoying Josh is is totally missing the point. Sure, he’s overdramatic, but just look at how badly QR has handled this. And ask yourselves if you’d be comfortable flying an airline that fires its employees for a mildly negative review?

    I also get the impression the bloggers are whitewashing the toxic culture at QR with the whole new CEO thing… how much do we actually expect to change. The business...

    Everyone talking about how annoying Josh is is totally missing the point. Sure, he’s overdramatic, but just look at how badly QR has handled this. And ask yourselves if you’d be comfortable flying an airline that fires its employees for a mildly negative review?

    I also get the impression the bloggers are whitewashing the toxic culture at QR with the whole new CEO thing… how much do we actually expect to change. The business model is using cheap labour and fuel to transport people across to the world in luxury (that is only ensured by the overworking of said cheap labour). I don’t see a fundamental change in culture because of a new CEO, who’s probably not really the real one in charge anyway.

    For all we complain about the European and Us airlines you know that the staff (generally) are being paid fair wages and not constantly as vulnerable to dismissal as this. As others have mentioned, your toilet paper being folded after every use comes at a price!

    1. Josh Is A Chode Guest

      This “drama” has made me more excited about flying Qatar next year. Josh is a d*ckhead.

    2. David Diamond

      We don’t have to pick a winner. They’re both losers.

  149. Srini Rao Guest

    Funny I just flew from India to LAX via Qatar. I stopped over for two days. It's like the city is overbuilt for people it hopes will come.

    I only fly them because I can use my Alaska miles with them. The service has been very good except for this one flight from Doha to LAX in J. The crew were not as proactive as they normally used to be.
    I agree Cahill...

    Funny I just flew from India to LAX via Qatar. I stopped over for two days. It's like the city is overbuilt for people it hopes will come.

    I only fly them because I can use my Alaska miles with them. The service has been very good except for this one flight from Doha to LAX in J. The crew were not as proactive as they normally used to be.
    I agree Cahill can be very dramatic.. the thing that really annoys me about him is him wearing shorts and his accent.
    However Qatar PR seems to have made a mess of things. This is what happens when you have a dictator running the airline. It took take a while for them to get into a different mindset under the new leadership.

  150. friend Guest

    Hey if you think this is bad, I have some stories to tell you about how Qatar the country treats its people... Waiting for avgeeks and consumers to wake up to what it means to do business with these repressive regimes.

    No, the US is not perfect either, but at least we have a mostly transparent justice system-- the least bad in the world.

    Back to the ME3. Stop fawning over them. You're supporting this kind of nonsense and worse.

    1. Antifa Guest

      "Mostly transparent justice system" lol tell that to you Supreme Court

      At least in those country they do not have to bankrupt themselves to death because of healthcare

  151. Chesterwilson Guest

    Note to Qatar Airways: Release a bunch of reward seats, this can easily be washed away with a bunch of blog posts on wide open award availability....

    1. Bob Guest

      Every single person calling for boycott and saying how horrible Qatar is, and blah blah will be jumping on Qsuites if rewards were released.
      Hypocrites.

    2. T_ Member

      I've always found the weird love of all things Qatar around here a bit odd. At least one of us won't be 'jumping on Qsuites' - you couldn't pay me to step foot in Qatar or on a Qatar Airways plane.

  152. Ella Guest

    Josh seems to be a self-centered jerk who is also extremely naive. He’s lucky he was banned from flying to Doha as he might have been subject to arrest. Let’s see, state owned airline, state is a dictatorship and foreign employees are basically serfs. Yeah, bozo boy is a great muckraker. I’ve been Qatared, booking Qsuites and ending up on a very old 772 instead, but somehow my solution was not to whine and endanger...

    Josh seems to be a self-centered jerk who is also extremely naive. He’s lucky he was banned from flying to Doha as he might have been subject to arrest. Let’s see, state owned airline, state is a dictatorship and foreign employees are basically serfs. Yeah, bozo boy is a great muckraker. I’ve been Qatared, booking Qsuites and ending up on a very old 772 instead, but somehow my solution was not to whine and endanger other people’s jobs. My other flights on QR have been superb, but the whole dictator/serf thing is starting to make me question why I fly them.

    1. William Guest

      Maybe you should have whined, so that other people wouldn't find themselves in a similar situation, paying good money for a service they're not getting

  153. T- Guest

    Josh thinks he’s so important and that his review (of a single flight) will effectively bankrupt an airline. I don’t trust much of what he says. Period.

    1. Kaitou Guest

      How is that even relevant to the situation?

    2. rrapynot Guest

      The airline clearly thought his review was important.

  154. Fred Guest

    This is more a story about corporate governance at Qatar Airlines than anyone's opinion of Cahill. Let's hope their engineering and other safety critical departments are not run in the same chaotic and unprofessional manner.

  155. BenjaminGuttery Diamond

    Not to fully defend QR here, but I actually watch YouTube alot and am familiar with Josh Cahill. He is dramatic, over the top, and thrives on this type of "I was wronged, here is an expose'" kind of thing. Just so everyone takes all of this with a massive grain of salt.

    1. Lisa Guest

      He's a bit dramatic, but I also find him extremely cute, lol.

  156. TF Guest

    This man isn’t stupid. He knows what he’s doing, and apparently he knows who he is dealing with. Therefore, I don’t have any sympathy for him, rather I have sympathy for the flight attendants who were dismissed because of his actions. I’m not saying that he has a dishonorable job, but he needs to be aware that sometimes the way in which he does his job can result in people getting fired… It may not...

    This man isn’t stupid. He knows what he’s doing, and apparently he knows who he is dealing with. Therefore, I don’t have any sympathy for him, rather I have sympathy for the flight attendants who were dismissed because of his actions. I’m not saying that he has a dishonorable job, but he needs to be aware that sometimes the way in which he does his job can result in people getting fired… It may not be fair, but it can and it does happen. He didn’t offer any apology for that… instead he just said he thought that it was unfair that the company would fire these people. Well yeah, it is unfair, but it is because of the way he did his job. He did not have to expose and film the crewmembers in the manner which he did. With all of his experience and with all of his “awards”, he should know that sometimes the way he does his job will result in negative consequences for the employees of the company that he is reviewing. I don’t feel sorry for him at all and I don’t give a rat’s patootie whether or not he ever gets to fly on Qatar again. He is intelligent enough to know that not all businesses are run the same way,and that not all cultures treat situations equally. He owes those employees an apology at the very least and to show some remorse. I’m sure he is capable of writing a very comprehensive critical review while still protecting the identities of the employees who happen to be working a particular flight.

    1. Gideon Guest

      It's clear that you are a QR employee who knows one of the fired air crew.
      Even if Josh hid their identities, the airline would know who the crew were on that flight. They would have fired them anyway. I lived in the middle east for 10 years and know very well the slavery attitude.

  157. Stuart Dymond Guest

    I have to say that after 4 flights in economy and two in business, I honestly have nothing but praise for the service, condition of the aircraft, food and general feeling about my experiences. As a BA regular, they really could learn a lot from Quatar and no, I have no affinity with them at all. But Mr. Cahill exaggerates for likes like all you-tubers - of course he does. His flight must have been...

    I have to say that after 4 flights in economy and two in business, I honestly have nothing but praise for the service, condition of the aircraft, food and general feeling about my experiences. As a BA regular, they really could learn a lot from Quatar and no, I have no affinity with them at all. But Mr. Cahill exaggerates for likes like all you-tubers - of course he does. His flight must have been exceptionally poor by their standards. All aircrew are paid badly for what they do and their responsibilities; despite this - I’m afraid often with the exception of those in the US who are treated even worse- generally they do the job because they WANT to and Airlines take advantage of that. Pay needs review if you want good staff to stay.

  158. Bb Tt Guest

    Do people really listen to and trust Youtubers nowadays? lol
    They're all sell-outs anyway.
    Of course Qatar wants to protect themselves.

    1. ScaredQatarWillBanMe Guest

      I trust Josh over the corporate fascists at Qatar. His videos are top notch and he flies economy a lot rather than some of the other “I’m so posh” content creators like non stop Dan et Al….. Qatar really is a feudal state and the airline operates similarly.

  159. Hugo Guest

    It is very easy to have great comfort on board when you have an airline that lives based on gas revenues. But it makes me mad all these comments bloggers write about how great everything is. I read things such as how great service there is in business class in certain airlines as opposed to others because employees clean toilets in business class after each use to name just one of the many ridiculous things...

    It is very easy to have great comfort on board when you have an airline that lives based on gas revenues. But it makes me mad all these comments bloggers write about how great everything is. I read things such as how great service there is in business class in certain airlines as opposed to others because employees clean toilets in business class after each use to name just one of the many ridiculous things I read out there. Does anyone for a second stop to think about working conditions? Since when is it the responsibility of an airline employee irrespective of the class of service to clean up after you?? African, Asian and dictatorships are no models for setting models of working rights. I very much prefer to fly any European airline (or even USA's airlines) because at least decent work is respected. But for some as long as Krug is available, everything is acceptable or becomes less relevant. It is appalling that employees live with fear of doing something wrong.

    1. Kenny Guest

      European airlines also tend to be quite racist as well. I am looking at Lufthansa.

    2. Ducky Guest

      A very good and accurate comment, Kenny.

  160. Cringe Josh Cahill Guest

    Josh Cahill is a chode. His clickbait titles and overblown small issues is the reason why I stopped watching him. Very cringe.

  161. Marco Guest

    Josh gets on board with one purpose and that is to create drama, over exaggerate a situation and have clickbait titles. See most of his videos and the views are minimal as most understand what this guy's intentions are from the start. He got into a similar situation with Malaysia Airlines. Qatar Airways did the right thing to ban him. If cabin crew lost their jobs because of the video he too in some way needs to pay for it.

    1. Marco Guest

      Well lo and behold, he even managed to piss Singapore Airlines off.

      https://www.todayonline.com/singapore/airline-vlogger-faces-unprecedented-backlash-including-death-threat-his-negative-review

  162. Joe Guest

    Good on Josh for telling the truth. I'm glad he's not a corporate shill like Sam Chui, or willfully ignorant to the many terrible things about Qatar Airways (and Qatar more broadly) like the Qsuites stan who runs this blog.

    1. Cr- Guest

      Sorry, Josh’s reviews can’t be trusted. If he is not pampered from the moment he steps on the plane, he will review flight negatively.

    2. Kaitou Guest

      He literally has video proof of his reviews. And it's his opinion. How does sharing an opinion warrant ban from the flight?

    3. rrapynot Guest

      But that’s what the airlines promise in their marketing, but never actually deliver in real life.

  163. Greg Guest

    Wonder if this was a tipping point for Al Akbars departure given the timing and relevance to the broader crew complaints

    1. BenjaminGuttery Diamond

      LOL, sure.......it had nothing to do with that. Was all Government/Political. They are taking the "temperature" of various comment sections and complaint boxes to make major decisions, I can assure you of that.

  164. lavanderialarry Guest

    Not saying the airline is right, but he is super annoying and the definition of a narcissist.

    1. hbilbao Guest

      Well, narcissism is pretty much THE job requirement for being a video blogger.

  165. Robert C. Powell Guest

    Fantastic news. Perhaps every other airline should follow this step and forbid this irrelevant and irreverent little dink from flying with them. Pathetic little sod.

  166. JC Guest

    Not saying Qatar is right, but Josh Cahill is annoying and will complain about anything and everything. Why anyone subscribes to his channel is beyond me.

    1. Rotuma Diamond

      Agreed. At first I thought his reviews were more realistic than those of “Sam” who gives every airline unrealistically high praise. But Josh is at the opposite end. He finds almost every airline horrible or scary. If air travel on any airline is so bad, why keep doing it?

  167. Dean Guest

    Honestly it seems like he got a relatively good service from Qatar Airways, at least he wasn't subject to non consentual "genital examination" like other passengers have been.

    Why anyone still flys with them is beyond me.

  168. Jumpseatflyer Guest

    The one person who should probably have resigned is the VP of corporate communication. He chose the worst possible way to handle this by going into denial and using pressure tactics to silence criticism. In a position like that, you need to have the guts to challenge even the CEO or draw your own consequences.

    1. jallan Gold

      I wonder if with the change of CEO the VP of Corporate Communication also changed?

  169. Kris Guest

    Josh is a negative and whiney little brat. Take a look at his other reviews.

  170. Bob Guest

    They should've just locked him up in Qatar under some invented obscure defamation "law".

  171. Scudder Diamond

    He’s a melodramatic, bombastic d-bag— I hid him from my YouTube feeds years ago.

    (And yes, Qatar is a cesspool of maltreatment. And anyone flying the airlines is passively supporting the state.)

  172. Dan F Guest

    I had never heard of Josh before, and never watched his videos until today, but thanks to QR's efforts to bring attention to him and his videos, I have watched both the original and the followup, and now find myself questioning if I will ever fly that airline again (especially when I have other options).

    1. Rotuma Diamond

      I watched several in the last month, but he seems to hate all airlines equally.

  173. Miami305 Gold

    In terms of calls for boycott or stop flying them, the reality is it wont happen.

    As long as they provide a good hard and soft product with reasonable fares, people will fly them.
    Myself included.

  174. David Guest

    This is what the woke crowd will get after the west is defeated. In China they go into subways and check your phone for banned websites. In Russia they are conscripting hundreds of thousands to die for a stupid war by a stupid dictator. Qatar is the biggest funder of colleges in the US that have created a class of youth that rationalizes massacring women and children. Qatar is the biggest funder of Hamas. It...

    This is what the woke crowd will get after the west is defeated. In China they go into subways and check your phone for banned websites. In Russia they are conscripting hundreds of thousands to die for a stupid war by a stupid dictator. Qatar is the biggest funder of colleges in the US that have created a class of youth that rationalizes massacring women and children. Qatar is the biggest funder of Hamas. It makes perfect sense that a blogger would be banned in this environment. Freedom isn’t free and the freedom to have different viewpoints is quickly being eliminated with the support of useful idiots who will ultimately pay the price for their stupidity.

    1. Nick Guest

      @David but people like to be in denial/ignorant

    2. Julia Guest

      Most asinine comment in the chat so far.

    3. Srini Rao Guest

      What? Are you for real? Such an idiotic meaningless comment.

    4. TProphet Guest

      So the solution to this is *checks notes* installing a one party state right wing dictatorship in the mold of Erdogan's Turkey, Putin's Russia and Orban's Hungary, because freedom?

  175. Yen4Travel Guest

    I've flown Singapore Air, Japan Air, Cathay Pacific, Qantas. and British Air in Business Class in the last two years.

    Much as I'd like to have the experience of what is described as perhaps the best quality Business Class flight experience, I am going to respectfully look for other quality international carriers.

    Too many anecdotes tell me I don't need the grief of walking on eggshells on a Qatar flight or in the airport at Doha.

  176. RetiredATLATC Diamond

    "....though Josh does tend to have rather dramatic video titles."

    Understatement of the year. It's all about clickbait and he's one of the worst.

  177. UK Guest

    Independent company with published contract of carriage. As far as what happened to crew, if true, that would be sad. But all of it is just what Josh is reporting so…

    1. Alex Guest

      Josh shows redacted emails in his video and speaks pretty plainly and specifically about what happened, so it's hard to imagine he made anything up. I was a little skeptical based on his video titles, but I watched this one and a few others and he's generally pretty level headed.

    2. Ken Guest

      Very true!! I generally get annoyed by the dramatic video titles and he tends to whine a lot for no objective reasons. I stopped watching his videos, if these claims are true then it doesn't bode well for Qatar

    3. Ken Guest

      This was meant as a reply to retiredatlatc

    4. Sean M. Diamond

      Plenty of people have been fired all over the world for saying stuff to media that violated their employment agreement. If they spoke to Josh Cahill about their employment conditions and expected it to remain off the record, they displayed spectacularly poor judgement. Actions have consequences.

    5. Tony Guest

      So, what you are saying is they deserve what they got for showing poor judgement? And that Josh is off the hook because there is no requirement for him to think of the impact of what he does on others?

    6. Nick Guest

      @tony. No, we can all read what @ Sean M wrote.

      PS Regarding Josh Cahill drama: you eat his drama up?

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

RetiredATLATC Diamond

"....though Josh does tend to have rather dramatic video titles." Understatement of the year. It's all about clickbait and he's one of the worst.

13
JC Guest

Not saying Qatar is right, but Josh Cahill is annoying and will complain about anything and everything. Why anyone subscribes to his channel is beyond me.

9
Kris Guest

Josh is a negative and whiney little brat. Take a look at his other reviews.

9
Meet Ben Schlappig, OMAAT Founder
5,163,247 Miles Traveled

32,614,600 Words Written

35,045 Posts Published