Hilton Honors Free Night Awards Now Display Online!

Hilton Honors Free Night Awards Now Display Online!

16

Here’s an exciting development for free night certificates issued in conjunction with Hilton Honors co-branded credit cards.

See free night certificates in your Hilton Honors account

Hilton Honors has the most valuable free night certificates of any hotel group, since they can be redeemed at virtually any property, and you can earn these with three different Hilton Honors credit cards.

Historically members who earned free night certificates were emailed when one was deposited in their account. They didn’t appear anywhere online, though, and you had to call to book. That has finally changed, at least partly.

If you have any free night certificates issued with a Hilton credit card, you should now see them when you log into your Hilton Honors account:

  • This only seems to work on the Hilton website, and not the app
  • Just scroll down past your basic account info, and you’ll see a section that shows your free night awards
  • You can see how you earned the free night certificates, when it’s valid until, and what the last four digits of the certificate number are; as you can see, I earned my current one with the promotion for spending $8,000 on a Hilton card

It’s also cool that there’s a tab for “used rewards,” so that you can see where you’ve redeemed them in the past. I’m quite pleased to have used my last four at the Waldorf Astoria Los Cabos Pedregal, Waldorf Astoria Beverly Hills, and Conrad Bora Bora Nui.

You still have to call to redeem awards

While you can now see free night awards on Hilton’s website, you do still have to call Hilton Honors to redeem them for a stay. While it would be nice if this functionality were made possible online, the truth is that I love Hilton Honors free night certificates and don’t mind spending five minutes on the phone to redeem one of these for a stay at a $1,000+ per night hotel.

Hilton Honors free night certificates are just so incredibly valuable that picking up the phone is hardly a huge burden. For that matter, just easily being able to see how many certificates I have and when they expire is already very useful. In the past I’ve had to search my email inbox.

Waldorf Astoria Los Cabos Pedregal

Bottom line

You can now see Hilton Honors free night awards online, including the expiration dates, how they were earned, and the last four digits of the certificate numbers. While you still have to call to book, it’s nice to at least be able to easily see all of this information in one place.

Anyone else love this development with Hilton free night certificates?

(Tip of the hat to US Credit Card Guide)

Conversations (16)
The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.
Type your response here.

If you'd like to participate in the discussion, please adhere to our commenting guidelines. Anyone can comment, and your email address will not be published. Register to save your unique username and earn special OMAAT reputation perks!

  1. Liz Guest

    Has anybody ever had any success using these certificates at the Waldorf Astoria Los Cabos Pedregal. I see the cost per night/ points value is incredibly high.

  2. speddy Guest

    This is timely news as I see that one of my certificates is expiring in a few weeks. Time to throw a quick trip together.

  3. NYGuy24 New Member

    Definitely about time this did this. Mine are due to expire in early January. Any chance these are getting extended again? It is a shame I am going to have to force a trip in there just to keep from losing these.

  4. GEG_WA New Member

    Thanks for the tip. I have one from my Hilton business Amex card and forgot about it. Sure enough, it now shows up online and has a 12/31/2022 expiration date.

  5. Salathiel Guest

    Hurray! I suspect thousands of these have gone unused because they're not viewed in our accounts. It's about time!

  6. Bob Guest

    It's about time. I worry about the hotel and airline industry. The web infrastructure they use all seem like it's from the same cruddy vendor whose design team don't actually stay in anything beyond holiday inn. They just don't understand service and different ways of doing business besides checking in. The hotel/airlines don't invest in those proper jobs. They complain its too expensive but they lose out on business because of that. They clearly use...

    It's about time. I worry about the hotel and airline industry. The web infrastructure they use all seem like it's from the same cruddy vendor whose design team don't actually stay in anything beyond holiday inn. They just don't understand service and different ways of doing business besides checking in. The hotel/airlines don't invest in those proper jobs. They complain its too expensive but they lose out on business because of that. They clearly use outsourced developers and application designers who never travels and probably get paid $2000/year. This is why the old fools in charge needs to let go and let smarter IT centric people make better software. Right now you can ask me to pick any airline and I can tear the website apart on its various issues without even reading a line of code.

  7. Felix Meyer Guest

    Finally! I have complained to Hilton several times about this. Calling to reserve is fine. Having to call just to check credits a pain... Great improvement?

  8. William Guest

    I saw this my account and also love it

  9. mdande7 Gold

    Finally! Unlike Ryan I don't have a memory to keep that in my head! Hopefully Award Wallet will update like the other chains soon.

  10. Jason Guest

    Still waiting (a year later) for the update to the system to inform members of lifetime status. I am very curious as I have over 200K status points in 2021 alone given the CC spend counts toward lifetime diamond status.

  11. Mark F. Guest

    I just called in to reserve 2 of my certificates. Yes, its a hassle to call in. No I don't mind. The lady I worked with was lovely. She even reminded me that the city where I was reserving had some more upscale options to the hotel I was reserving. I appreciated that. She reserved the room I wanted and shared her excitement in my trip. Yes, using it online would be easier, but I...

    I just called in to reserve 2 of my certificates. Yes, its a hassle to call in. No I don't mind. The lady I worked with was lovely. She even reminded me that the city where I was reserving had some more upscale options to the hotel I was reserving. I appreciated that. She reserved the room I wanted and shared her excitement in my trip. Yes, using it online would be easier, but I enjoyed the interaction and the tips, and I will really enjoy the free two night stay in one of my favorite hotels in one of my favorite cities.

  12. Kacee Guest

    A very minor improvement. Hilton needs to make these redeemable online. Hyatt and Hilton allow online redemption of card-issuer free nights, specifically including Amex-issued free night certificates with Marriott.

    1. Kacee Guest

      Whoops, "Hyatt and Marriott."

  13. Ryan Guest

    I was excited at the headline, thinking it meant we could now redeem online. Seeing the award online but not being able to do anything with that, is useless and quite silly. I don't have any problem remembering that I have certs to use and can quickly check the exact date in my Hilton email folder.

    At times it can take more than 5 minutes depending on how busy they are. Some agents are...

    I was excited at the headline, thinking it meant we could now redeem online. Seeing the award online but not being able to do anything with that, is useless and quite silly. I don't have any problem remembering that I have certs to use and can quickly check the exact date in my Hilton email folder.

    At times it can take more than 5 minutes depending on how busy they are. Some agents are more efficient than others, too. The website is still faster.

    Sure Hilton certs are great and I won't stop collecting them just because I have to call, but it's still an unnecessary annoyance. I get why they do it, hoping for spoilage (and I'm sure they get a lot of it overall). But when crappy IHG lets me redeem online, it isn't a good look for Hilton IMHO.

  14. Peter Guest

    I have a two certificates set to expire on January 3rd. Any guesses on if Hilton will be extending the dates again since travel has been so tough with Covid restrictions?

    1. NYGuy24 New Member

      Heh I just literally asked that question. I am going to venture a guess that with the holiday season and hotels booking up and little time left to use these that many of us won't be able to redeem them for good value.

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Liz Guest

Has anybody ever had any success using these certificates at the Waldorf Astoria Los Cabos Pedregal. I see the cost per night/ points value is incredibly high.

0
speddy Guest

This is timely news as I see that one of my certificates is expiring in a few weeks. Time to throw a quick trip together.

0
NYGuy24 New Member

Heh I just literally asked that question. I am going to venture a guess that with the holiday season and hotels booking up and little time left to use these that many of us won't be able to redeem them for good value.

0
Meet Ben Schlappig, OMAAT Founder
4,523,713 Miles Traveled

25,807,500 Words Written

28,675 Posts Published