In June 2021 we learned how Chase will be getting into the airport lounge game, which was previously dominated by American Express with its Centurion Lounges (and for that matter, Capital One is also getting into the airport lounge business). We now have some more details of what we should expect from Chase’s lounge network.
Basics of Chase Sapphire Lounge by The Club
JPMorgan Chase has announced plans to introduce airport lounges, which will be known as Chase Sapphire Lounge by The Club. Chase describes this as offering a “fresh approach to the lounge experience.” Chase’s entry into the lounge space is being done in collaboration with Airport Dimensions, which operates existing airport lounge group “The Club” (which are perfectly fine, but aren’t particularly remarkable).
We now have some details about where the first lounges will be located, when they should open, and who will get access.
Chase Sapphire Lounge locations
The first three Chase Sapphire Lounge by The Club locations have now been revealed, with two being in the United States, and one being outside the United States. Specifically, there will be lounges in:
- Boston (BOS), in the connector between Terminal B & Terminal C
- Hong Kong (HKG), in Terminal 1
- New York (LGA), in Terminal B
While no exact opening dates have been given yet, it’s expected that lounges in all three locations should open in the next year or so. Further locations will be announced over time.
Interestingly New York and Hong Kong already have Centurion Lounges, while Boston doesn’t. While we don’t know the expected sizes of the other lounges, the Chase Sapphire Lounge in Boston is expected to be around 12,000 square feet.
Chase Sapphire Lounge entry requirements
Interestingly the Chase Sapphire Lounge by The Club will be accessible to Priority Pass members. That means that Chase Sapphire Reserve cardmembers get access, since the card also comes with a Priority Pass membership (though it’s possible you won’t even need to access the membership to use these lounges).
Further access requirements haven’t been revealed. For example, will day passes be sold? Will Chase Sapphire Preferred cardmembers be able to get access at a discounted rate?
It’s kind of funny that this will be branded as a Chase lounge, but the Amex Platinum should get access as well, since it also offers a Priority Pass membership.
What should we really expect here?
Even as we learn more details, this concept is still kind of confusing to me:
- It doesn’t sound like Chase is going as premium as Amex here with airport lounges
- Since these lounges will have “The Club” in the branding, it’s not entirely clear how different they’ll be than typical “The Club” lounges
- Is this just a mutual marketing opportunity of sorts between “The Club” and Chase, or is there more to this?
- Since these lounges will be open to everyone with a Priority Pass membership, that more or less opens the floodgates, and I imagine these lounges will get busy; I wonder if any capacity controls will be put in place
It’s awesome to see Chase get into the airport lounge game, though at the end of the day I think you can only get so excited about credit card lounges in the United States, given how many people have access. The broad access requirements — and opening them up to all Priority Pass members — realistically limits how nice these will be.
A new lounge concept will be debuting in 2022, in the form of Chase Sapphire Lounge by The Club. So far we know that Chase will open lounges at BOS, HKG, and LGA, and we should expect them to be accessible by all Priority Pass members, which would include those with the Chase Sapphire Reserve.
I wouldn’t get too excited here. Ultimately this just seems like a branding opportunity, and I wouldn’t expect these to be competitive to Centurion Lounges in terms of the experience.
What do you make of Chase’s new airport lounge concept?