Chase Sapphire Lounges Coming To Airports (Details Revealed)

Chase Sapphire Lounges Coming To Airports (Details Revealed)

21

In June 2021 we learned how Chase will be getting into the airport lounge game, which was previously dominated by American Express with its Centurion Lounges (and for that matter, Capital One is also getting into the airport lounge business). We now have some more details of what we should expect from Chase’s lounge network.

Basics of Chase Sapphire Lounge by The Club

JPMorgan Chase has announced plans to introduce airport lounges, which will be known as Chase Sapphire Lounge by The Club. Chase describes this as offering a “fresh approach to the lounge experience.” Chase’s entry into the lounge space is being done in collaboration with Airport Dimensions, which operates existing airport lounge group “The Club” (which are perfectly fine, but aren’t particularly remarkable).

We now have some details about where the first lounges will be located, when they should open, and who will get access.

The Club at Atlanta (ATL)

Chase Sapphire Lounge locations

The first three Chase Sapphire Lounge by The Club locations have now been revealed, with two being in the United States, and one being outside the United States. Specifically, there will be lounges in:

  • Boston (BOS), in the connector between Terminal B & Terminal C
  • Hong Kong (HKG), in Terminal 1
  • New York (LGA), in Terminal B

While no exact opening dates have been given yet, it’s expected that lounges in all three locations should open in the next year or so. Further locations will be announced over time.

Interestingly New York and Hong Kong already have Centurion Lounges, while Boston doesn’t. While we don’t know the expected sizes of the other lounges, the Chase Sapphire Lounge in Boston is expected to be around 12,000 square feet.

Chase Sapphire Lounge entry requirements

Interestingly the Chase Sapphire Lounge by The Club will be accessible to Priority Pass members. That means that Chase Sapphire Reserve cardmembers get access, since the card also comes with a Priority Pass membership (though it’s possible you won’t even need to access the membership to use these lounges).

Further access requirements haven’t been revealed. For example, will day passes be sold? Will Chase Sapphire Preferred cardmembers be able to get access at a discounted rate?

It’s kind of funny that this will be branded as a Chase lounge, but the Amex Platinum should get access as well, since it also offers a Priority Pass membership.

Priority Pass members will have access to these lounges

What should we really expect here?

Even as we learn more details, this concept is still kind of confusing to me:

  • It doesn’t sound like Chase is going as premium as Amex here with airport lounges
  • Since these lounges will have “The Club” in the branding, it’s not entirely clear how different they’ll be than typical “The Club” lounges
  • Is this just a mutual marketing opportunity of sorts between “The Club” and Chase, or is there more to this?
  • Since these lounges will be open to everyone with a Priority Pass membership, that more or less opens the floodgates, and I imagine these lounges will get busy; I wonder if any capacity controls will be put in place

It’s awesome to see Chase get into the airport lounge game, though at the end of the day I think you can only get so excited about credit card lounges in the United States, given how many people have access. The broad access requirements — and opening them up to all Priority Pass members — realistically limits how nice these will be.

The Club at Boston (BOS)

Bottom line

A new lounge concept will be debuting in 2022, in the form of Chase Sapphire Lounge by The Club. So far we know that Chase will open lounges at BOS, HKG, and LGA, and we should expect them to be accessible by all Priority Pass members, which would include those with the Chase Sapphire Reserve.

I wouldn’t get too excited here. Ultimately this just seems like a branding opportunity, and I wouldn’t expect these to be competitive to Centurion Lounges in terms of the experience.

What do you make of Chase’s new airport lounge concept?

Conversations (21)
Newest comments are displayed first.

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Type your response here.

If you'd like to participate in the discussion, please adhere to our commenting guidelines. Anyone can comment, and your email address will not be published. Register to save your unique username and earn special OMAAT reputation perks!

  1. Bert

    Waiting for Polaris lounges to open - the best!

  2. Pamela

    For a minute, I thought Chase Sapphire members were going to have an exclusive club. LOL

  3. Micah

    Curious to see how these flesh out. If my recent visits at the Centurion in Denver are any indication of the future of the airport lounge experience, the future looks bleak. They have significantly degraded their food. Gone are the individually prepared cast iron skillet entrees designed by the James Beard Award winning chef of Boulder’s Frasca. Instead, you get a Hampton Inn-style buffet with reconstituted powdered egg product, and vats of precooked reheated hash...

    Curious to see how these flesh out. If my recent visits at the Centurion in Denver are any indication of the future of the airport lounge experience, the future looks bleak. They have significantly degraded their food. Gone are the individually prepared cast iron skillet entrees designed by the James Beard Award winning chef of Boulder’s Frasca. Instead, you get a Hampton Inn-style buffet with reconstituted powdered egg product, and vats of precooked reheated hash browns. Couple that with the guest restrictions and the increased annual fee, and you have a clear path to a member exodus.

  4. Charlie

    No LAX ?? Hopefully in time.

  5. iamhere

    Agree. Basically says nothing. Hopefully Reserve members will have some priority and they will not overstuff the lounge.

  6. Reed

    Why are we assuming that the existing Priority Pass relationship with Chase, Amex, and “The Club” locations will remain status quo? Hint: see how Amex has already dropped access to restaurants in PP? There’s no reason to think at all that the powerful players in this relationship - the credit cards - can strongarm PP into basically whatever deal they want… or eliminate them altogether.

    Seems obvious that eventually, “The Club” locations will be...

    Why are we assuming that the existing Priority Pass relationship with Chase, Amex, and “The Club” locations will remain status quo? Hint: see how Amex has already dropped access to restaurants in PP? There’s no reason to think at all that the powerful players in this relationship - the credit cards - can strongarm PP into basically whatever deal they want… or eliminate them altogether.

    Seems obvious that eventually, “The Club” locations will be converted into Chase-exclusive lounges, to compete directly with Amex Centurion locations. Third parties will be cut out of this scheme entirely (what service do they provide anyway)?

    We’re looking at a future where airport lounge access is pretty segregated by brand loyalty:

    -Airline-operated lounges will continue to exist, with access basically tied to annual spend, corporate contracts, and premium ticket classes. Delta SkyClubs, Admirals Clubs (which will cross-populate with Alaska lounges and customers), etc.

    -Alliance operated megalounges in international hubs like LAX, Chicago, New York, etc. (Star Alliance Lounges, SkyTeam lounges). [we’ll be seeing a lot of route consolidation over the next several years of the pandemic, making this much easier to pull off in fewer locations]

    -Credit card company lounges scattered across second-tier airports, exclusively for the use of their premium cardholders and customers (Amex, Chase, CapitalOne, and I’m sure eventually Citi).

    -A handful of pay-per-use lounges will probably remain too, but at some point, they will basically revert to the mean and become “food and drink buffets with cushy seats” that cost $40 an hour to enter.

  7. Elaine

    Why not Denver? We have nothing now for Priority Pass

  8. Anthony

    For US domestic flying, the most useful and practical club access seems to be Delta SkyClub. If you can make Centurion Lounges work, that is great too. Most other stuff is a hassle. Some Admirals Clubs are OK, United domestic clubs seem weak.

  9. Tom

    If the Chase 'Club' at BOS is anything like either of the existing lounges run by The Club at BOS, it does not bode well. I find them sub-par even by PP standards

  10. DenB

    Priority Pass is changing so much, I wouldn't be surprised if they lose access to The Club, or Amex drops Priority Pass from the Platinum Benefits, or Amex buys Priority Pass and strikes Chase/Club lounges from their list. I just doubt that the way it looks now is the way it unfolds. Not buying stock in Priority Pass right now.

    1. Eskimo

      @DenB

      How do you buy Priority Pass stocks?

  11. Sel, D.

    This seems way out of touch. I'm surprised that Chase is aligning themselves with a brand like The Club - it seems this would be an appropriate move for Discover. Amex was much more strategic by aligning with the far superior Escape Lounges. What's next, the Capital One Minute Suites?

  12. MRL

    Ben,

    How can credit card/priority pass lounges be so much nicer outside the US? Do fewer non Americans have credit cards with priority pass memberships? Are the costs of running a lounge lower?

  13. Jerry

    This is basically a non-announcement. LGA and BOS are getting a "Club," and Chase is going to tie its name to what will most likely be the second worst lounge at HKG.

  14. Mike

    This is so disappointing and I feel like Chase should feel a little embarrassed about this. Great, you're opening Chase lounges but if there is no exclusivity, then who cares? Amex lounges are great because they are really nice, usually have pretty good food and drinks, and best of all, not everyone and their brother can access them. We don't need more bland run of the mill PP lounges with bad food and crowding issues.

  15. Aaron

    May not be the most exciting thing, but I love the BOS love! Especially since the lounges in BOS tend to be mediocre… Also, the Terminal B-C connector??? I sure hope they’re talking about the future one that’s post security!!!

    1. Scott

      @Aaron Yes, which other one? Also there is space in E as well as more coming online in the E expansion.

  16. Brutus

    I think it's great that Chase is finally trying to keep up with Capital One.

  17. Eskimo

    Maybe Chase isn't doing this as a benefit, but as a business diversification or cost savings.

    Chase might see this as profit center not cost. Or at least keeping their cost for PP usage down at certain locations. Don't forget, they have all the info of CSR PP usages and paying themselves back might be cheaper too.

  18. Jeffrey I Chang

    The only winners here are the travel experience websites. Lucky gets a new topic / lounge to review. We get to distract ourselves from the never ending emails at work. Heck, I can't wait until FlyerTalk Forum starts a sub on overcrowding at the Chase Lounges. Perhaps we can even have a free for all forum where each premium credit card compares their respective lounges.

  19. Paul

    HKG does need lounge access after Plaza Premium stopped accepting Priority Pass.

Featured Comments Load all 21 comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Jerry

This is basically a non-announcement. LGA and BOS are getting a "Club," and Chase is going to tie its name to what will most likely be the second worst lounge at HKG.

Brutus

I think it's great that Chase is finally trying to keep up with Capital One.

Bert

Waiting for Polaris lounges to open - the best!

Meet Ben Schlappig, OMAAT Founder
4,523,713 Miles Traveled

25,807,500 Words Written

28,675 Posts Published

Keep Exploring OMAAT