Impressive Chase Sapphire Lounge Boston Now Open

Impressive Chase Sapphire Lounge Boston Now Open

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We’ve known for quite some time that Chase is getting into the airport lounge game, with the opening of Chase Sapphire Lounges by the Club. The first location opened in Hong Kong in late 2022, and we’ve now seen the first location in the United States open, which is exciting.

Basics of the Chase Sapphire Lounge Boston Logan Airport

Today (Tuesday, May 16, 2023), the Chase Sapphire Lounge by The Club has opened at Boston Logan International Airport (BOS). The Chase Sapphire Lounge Boston is 11,640 square feet, and as it’s described, the lounge “highlights the history and identity of Boston while bringing the vibrancy of the Sapphire Reserve customer to life.”

The lounge is located in the Terminal B to C Connector, between gates B39 and B40. It’s open daily from 5AM until 11PM.

The lounge features a locally inspired dining experience, including menu items from Boston Chef Douglass Williams (of Boston’s MIDA and APIZZA), a signature taproom offering local craft beer, and coffee from Beverly, Massachusetts Atomic Coffee Roasters. The lounge also features a centerpiece bar, with wine and cocktails, as well as made-to-order and ready-to-eat food options.

The lounge has distinct areas for recharging, including two wellness rooms with anti-gravity massage chairs and guided meditation, a private nursing suite, two dual-head shower rooms, and all-gender restrooms with Apotheke products.

Below you can find some pictures of the lounge, shared by Chase.

Chase Sapphire Lounge Boston entrance
Chase Sapphire Lounge Boston layout
Chase Sapphire Lounge Boston layout
Chase Sapphire Lounge Boston layout
Chase Sapphire Lounge Boston food
Chase Sapphire Lounge Boston massage chair

Chase Sapphire Lounge Boston entry requirements

Here’s an interesting plot twist. When Chase Sapphire Lounges were first announced, we believed that these would be standard Priority Pass lounges. That was a bit confusing to me:

Well, as it turns out, access requirements for Chase Sapphire Lounges are a bit different than expected. The Chase Sapphire Lounge Hong Kong is a standard Priority Pass lounge, so it’s open to all Priority Pass members without major restrictions.

However, the Chase Sapphire Lounge Boston (and all future Chase Sapphire Lounges in the United States) have different entry requirements. This is presumably due to how many people in the United States have Priority Pass memberships, which would lead to overcrowding. Here are the restrictions to be aware of:

  • Those with a Priority Pass membership through the Chase Sapphire Reserve can access the lounge an unlimited number of times, with up to two complimentary guests; this also applies to those with the Ritz-Carlton Credit Card, which is no longer open to new applicants
  • Those with a Priority Pass membership issued through any other means can access any Chase Sapphire Lounge in the United States once per calendar year at no additional cost (that’s one visit across all lounges, not per lounge), and guests aren’t complimentary; subsequent visits, as well as guests, will be charged an entry fee of $75
  • If you don’t have a Priority Pass membership, you can outright buy access to the lounge for $100 per person per visit, subject to availability
  • Chase Sapphire Lounges are only accessible within three hours of departure, unless you’re connecting, in which case you can access it earlier

These restrictions are smart on Chase’s part, since they actually make these lounges more of an exclusive perk for the company’s cardmembers, rather than just something for any Priority Pass member.

I do think there will be an uphill battle for those working the lounge to educate the public, since this is the first time we’ve seen a restriction like this with Priority Pass.

The Chase Sapphire Lounge Boston looks great!

I have to say, the first Chase Sapphire Lounge in the United States looks much better than I was expecting. That’s for a couple of reasons.

First of all, I’m happy to see that this won’t just be a standard Priority Pass lounge, since the lounge would probably consistently have a line out the door. I think the entry restrictions are smart. All Priority Pass members can visit the lounge once per year to see what they’re missing, while this is otherwise reserved as a perk for Chase’s cardmembers.

Second of all, and probably because of that first point, this lounge looks much higher quality than I was expecting. The decor looks beautiful, the amenities sound great, and the food and beverage selection sound like they’ll be much better than I would have anticipated.

That being said, it doesn’t sound like the lounge will have some of the over-the-top amenities you might find in the Capital One Lounge DFW, for example, like grab & go food, barista-made coffee, cold brew on tap, an exercise room, etc.

I’m really excited to check out this lounge, and to see the portfolio grow.

Bottom line

The Chase Sapphire Lounge Boston has opened as of May 16, and looks fantastic. The lounge has an extensive food and drink selection, cool amenities, and nice decor. The lounge access requirements also aren’t exactly what we expected, as the lounge is primarily open to Priority Pass members with the Chase Sapphire Reserve.

What do you make of the Chase Sapphire Lounge Boston?

Conversations (65)
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  1. Mary Guest

    Has anybody had a flight from terminal A and been able to visit the lounge? I’ve been there previously but departing from B. Would I be able to get through security with an A boarding pass?

    1. Jackie Guest

      They would not let us leave A to go over to B/C.

  2. Annoyed Guest

    Just hiked 10-15 minutes to check out this lounge quickly before my flight and they don’t have any to go cups for coffee so I could not enjoy any benefits. The person at the front desk cited some corporate BS about “saving the planet” but this is so cheap on the part of Chase I am tempted to changed to the Amex. Embarrassing.

  3. Mary Guest

    Visited for the first time today and it is lovely. Excellent service and beverage options. And my breakfast was great. This does not feel like a U.S. lounge in the best way. I hope it stays like this and does not become an overcrowded PP mess.

  4. Jason Guest

    I was at the lounge today and connecting flights are still subject to the three hour restriction. Meaning if your connecting flight is not within three hours; you cannot access the Chase Sapphire Lounge b

  5. BenjaminGuttery Diamond

    What about the DFW Chase lounge? Any ETA?

  6. iamhere Guest

    Pretty much the same article that you wrote last week. Let's see how well it is maintained. Let's see about overcrowding. Interesting you comment how impressive it is without visiting yet.

  7. Janet Guest

    Boston is my home airport, and I’m about to apply for a CSR, so this is good news…but most of my flights are out of Terminal E, so the location is not that convenient. We shall see. I do have a flight this fall that is more conveniently located. Ben, when I apply for my CSR card, I’ll do it through you. Any idea how long approval usually takes? Thanks.

  8. John Guest

    Does anyone know if this lounge will be available to those of us who are arriving and not taking a connecting flight? I am flying into Logan in September and then meeting a friend who is arriving almost 3 hours later. I will have almost 3 hours of time to kill and would love to access this new lounge if allowed.

    1. Jeffrey Chang Guest

      Just buy a fully refundable ticket that is three hours before your friends arrival then cancel it an hour prior to boarding.

  9. Andrew Guest

    I’m in Dallas and I got the Capital X. I just got the preferred 90k sign on bonus, but I don’t see this being too important for me. I’ll downgrade my preferred after transferring. Not enough value unless you live in Boston or a future Chase lounge city.

    1. LT Guest

      It makes sense that you keep C1VX since you live in Dallas. C1 hates me. I got declined twice and gave up. Luckily, I don't live in Dallas.

  10. Matt K Guest

    The B/C connector used to be landside, but I haven't walked through it in years - is there any info if the lounge will be access airside or landside?

    1. Adam Guest

      The B to C connector is airside thankfully!

  11. iamhere Guest

    Looks great and the actual experience could be far different. I am unclear why they are using the priority pass entry. Why not just accept it through Chase's premium cards instead similar to Amex for their lounges or Delta with Platinum. And given the pricing to access priority pass lounges I guess many may actually pay.

    1. Jarrett Guest

      Because money. (And marketing for their own card).

  12. AC Guest

    Ben - VFTW reports it is one visit a year to ANY Chase lounge not one visit a year to each. I have the CSR so am covered and frankly glad this will be restricted to other PP members

  13. MJS Guest

    The biggest downside to this is that Terminal B is primarily AA and it's not a Boston hub so it's the least populated of the 4 terminals. A is Delta, C is JetBlue, and E is international. I would never go that far out of my way just to frequent a lounge. I'll stick to the Delta and PP lounges in A and C.

    1. Adam Guest

      Or one could say an upside in that hopefully this lounge won't be slammed all the time and a big plus for United, Air Canada and American fliers - even B6 if departing out of that gate area.

  14. Eskimo Guest

    Well done Chase!

    Smart for limiting access to non Chase PP members.
    Stupid for require using a Chase PP membership rather than just the credit card.

    Now I have to get one more PP card just to use this. Then have to keep track which card is from where.
    So now rather than carrying PP from another bank, Chase my 100+ annual visits will now be billed to you.

    1. AC Guest

      @Eskimo - just download the CSR PP digital card to your Apple wallet. Easy and that covers it

    2. Eskimo Guest

      @AC

      Same thing, using the digital card isn't the problem.
      The figuring out which digital card is from which bank is the hard part.

    3. LT Guest

      I have 4 PP card, one from Ritz and 3 from Amex. The only digital one that I keep on my phone is from Ritz so I don't get confused. The other lounges like Plaza or Centurion require the physical Platinum anyway.

    4. 1K Flyer Guest

      I only carry the Ritz issued PP card. Why carry and use the Amex PP cards?

  15. Peter Guest

    Any idea if there is an X hour prior to departure time limit or restricted access on arrival? Haven't seen anything to that regard.

    1. LT Guest

      3 hrs prior unless you are in a connection. And it was covered by Lucky in this article.

    2. Jason Guest

      A connecting flight does not waive the three hour restriction. I tried to access the lounge today with a 5 hour connection. They explained that I had to come back when my connecting flight was within three hours of departure.

  16. Faith Girdler Guest

    How about opening it up to anyone who has a Chase credit card & wants to spend money there? Most businesses who want to stay in business don't have a problem with that.

  17. Will Guest

    How about JP Morgan Ritz Carlton's Priority Pass?

    1. LT Guest

      Per Lucky's writing on this article, the same as CSR.

  18. Yaguri Guest

    My last trip through Logan, I hiked the considerable distance to each of the Priority Pass lounges and all of them were either restricted at that hour to their own airline customers, full to capacity, or with a line down the hall. I'm happy that Logan will finally have a lounge that my CSR card will admit me to.

  19. Sel_D Member

    Smart to have an all-gender restroom. This is good future-proofing, as we have no way of knowing how many new genders will be invented in the coming years.

    1. CIAMom420 Member

      If you’re gonna troll and bait post, you gotta learn to be substantially more subtle.

  20. Pbjclimber Guest

    The Chase Ritz gets one visit per year correct?

    1. Tyler Guest

      as @Dealguru noted, "Dansdeals writes that those with a Ritz Carlton priority pass will also get unlimited access"

    2. LT Guest

      No! Per Lucky's writing on this article, it is the same as CSR.

  21. Dealguru Guest

    Dansdeals writes that those with a Ritz Carlton priority pass will also get unlimited acess

    1. Andy Guest

      thanks was wondering about this

  22. Dn10 Guest

    Would have preferred if you could just show your CSR like you can show your Amex at the Amex lounges.

    1. Chris K Guest

      Agreed, why make it more difficult than it needs to be. Plus this is pre security? That’s a big turnoff for me.

    2. Jason Guest

      This is NOT pre security. It's in the B-C Connector, which is within security. This connector opened up last August, so if you havent been there since it's nice and new.

    3. Chris K Guest

      Got it, haven’t been at the airport much so thanks for the info.

    4. NedsKid Diamond

      It's right next to the Spirit gates.

    5. ss_flyer Guest

      It is not pre-security, it is airside.

  23. Phil Guest

    No mention of a guesting policy, any indication whether the access is for Card Holder only?

    1. Tyler Guest

      Dansdeals reports that it will be 2 free guests.

  24. Nate Guest

    Has the cost for additional guests been published?

  25. Michael Guest

    once per calendar year seems a bit extreme, as i have the chase sapphire preferred and priority pass via amex platinum card. 3 times a year seems more reasonable, but at once per year it doesnt make sense to get too excited about this honestly...

    1. Ben Schlappig OMAAT

      @ Michael -- But I think the whole goal is to encourage people to get the Sapphire Reserve if they want access to this lounge, to create a competitive advantage, like Amex and Capital One are doing with their lounges.

    2. Brendo Guest

      I sort of wish they would offer a bit of a discount for those with the CSP, like if you have the card you can pay for access for twenty or thirty bucks.

    3. CG Guest

      People with Amex Gold card do not get access or discounted access to Centurion lounges - so it seems pretty equal to Amex's policies.

    4. Owen Guest

      OTOH the Capital One lounges which offer unlimited access for Venture X cardholders and two visits per year for Venture cardholders.

    5. InternationalTraveler Gold

      The Amex Gold used to allow the Centurion lounge access for $50, however this was abolished a few years ago. It was one of the reasons I cancelled my Gold card.

    6. HL Guest

      What if you have multiple priority pass cards/accoujnts from multiple credit cards? Will they track your name or card swipes? If swipes you might be able to access more than once a year with multiple cards

  26. Daniel Guest

    "Those with a Priority Pass membership through the Chase Sapphire Reserve can access the lounge an unlimited number of times"

    This worries me, because I have many premium credit cards and have no idea which priority pass is linked to my CSR. The wording suuggests that the PP account used to access the lounge will need to be one linked to CSR, which is always a pain for me to figure out.

    Or do...

    "Those with a Priority Pass membership through the Chase Sapphire Reserve can access the lounge an unlimited number of times"

    This worries me, because I have many premium credit cards and have no idea which priority pass is linked to my CSR. The wording suuggests that the PP account used to access the lounge will need to be one linked to CSR, which is always a pain for me to figure out.

    Or do you think it would be enough to just show *a* priority pass membership with a valid CSR?

    1. Ben Schlappig OMAAT

      @ Daniel -- I believe you have to show the correct card. See this post for how you can tell your Priority Pass cards apart, since I think this is a struggle that many of us have:
      https://onemileatatime.com/insights/how-to-tell-priority-pass-cards-apart/

    2. TA Guest

      I use the signature space on the back of the PP cards to write which issuer they came from.

    3. Rick Guest

      Good idea. Seems like a pretty easy thing to do.

    4. Rick Guest

      Me too. Such an easy solution to a problem people incessantly complain about.

  27. Jason Guest

    Great!! I'll be there during a layover going to Provincetown in August.

    Now, when will the Capital One IAD lounge open???? I was at the DFW one last night and it was great!! Eagerly awaiting these lounges in my hometown!

    1. Ben Schlappig OMAAT

      @ Jason -- That's a great question. Let me see what I can figure out...

    2. Jason Guest

      Yes please!! Last year they said the Capital One Lounge at IAD would open in 2022, now they're saying 2023.. it's very vague!

    3. cds Guest

      year end articles from 2022 indicated summer 2023. Given how slow the progress is in Denver my guess is so early than end of July

    4. CIAMom420 Member

      I'm also curious to know this. Would love to upgrade my venture card once this and the DCA mini lounge open.

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

TA Guest

I use the signature space on the back of the PP cards to write which issuer they came from.

2
HL Guest

What if you have multiple priority pass cards/accoujnts from multiple credit cards? Will they track your name or card swipes? If swipes you might be able to access more than once a year with multiple cards

1
CIAMom420 Member

If you’re gonna troll and bait post, you gotta learn to be substantially more subtle.

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