Banco Popular Closing Avianca LifeMiles Credit Cards

It has just been announced that Avianca LifeMiles’ United States credit card is being discontinued. I’m curious to see if LifeMiles will partner with a different bank, or what exactly is going on.

Avianca LifeMiles currently has two credit cards in the United States, both of which are issued by Puerto Rico’s Banco Popular. The bank has just reached out to cardmembers to inform them that all cards will be closed as of March 31, 2022.

The card issuer also stated that no annual fees are being charged between January 1 and March 31, 2022, and that any annual fees charged between February and December 2021 will be automatically credited back to the account.

While it’s pretty common for credit card benefits to change over time, it’s not all that often that you see co-branded airline cards discontinued altogether. Many in the miles & points world picked up LifeMiles credit cards over time, given that the cards offered decent welcome bonuses. The perks of the cards were reasonably good as well, at least for those who fly Avianca with any frequency.

Avianca’s US credit card is being discontinued

Will there be a new LifeMiles credit card?

It’s anyone’s guess why the LifeMiles credit cards are being discontinued:

  • It could be that LifeMiles is starting a relationship with a new credit card issuer, that’s a bit more mainstream than Banco Popular
  • It could be that Banco Popular wasn’t happy with the profitability of the card portfolio (in terms of card spending, number of members, etc.), and that it no longer made sense to issue these cards

LifeMiles can be incredibly useful for Star Alliance first & business class award redemptions, as the program frequently sells miles at a discount, and is also transfer partners with Amex Membership Rewards, Capital One, and Citi ThankYou.

If Avianca LifeMiles were to launch a co-branded credit card with another issuer, which one would be most likely? This is purely speculation on my part, but:

  • Amex and Citi don’t really issue any “niche” co-branded airline credit cards, but rather only massive card portfolios (Delta and American, respectively)
  • Chase does issue some lower volume cards (Aer Lingus, Iberia, etc.), but the fact that LifeMiles isn’t transfer partners with Chase Ultimate Rewards suggests to me that there’s not much of a relationship there
  • Barclays seems to me like the most likely bank that would partner with LifeMiles

Only time will tell what’s next, and if LifeMiles has plans for another credit card, or if the popular program will just focus on selling miles directly and mileage transfers.

Avianca’s Boeing 787 business class

Bottom line

Banco Popular’s Avianca LifeMiles credit cards will be discontinued as of March 31, 2022, and all annual fees paid since February 2021 should be credited. Banco Popular is more of a niche card issuer in the United States, so I always found the partnership a bit unusual.

I’m curious to see what’s next for LifeMiles in the United States, and if we see a new co-branded credit card, or what.

Did you ever get an Avianca LifeMiles credit card? If so, what was your experience with it?

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Greg Guest

You asked about my experience with an Avianca Credit Card/Banco Popular. Good riddance to Banco Popular! The bottom line is that the customer service benefits and general back office support that we have come to appreciate with all banks in the mainland USA do not exist at Banco Popular. Avianca accidentally charged me a double fee for a ticket redemption (like $25 x 2) a minute apart or something. I paid the first and called numerous times about the second. English language support was nearly non-existent and in the end, despite my efforts, they dinged my credit report big time over $25 which took 7 years to automatically fix itself.

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Chris Guest

I don’t believe this company like six years I was with them every time I use my card and everything I’ll make payment right time. I don’t know why they close this company no reason and they They don’t even telling us about the reason that’s not good we got happy

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raksiam Guest

It was nice of them to refund the annual fee from last year. It wasn't pro-rated either, it was the full $149. I always used this card when buying Lifemiles to get the extra bonus. But didn't really use it otherwise. Bank of America has a lot of airline cards as well. So maybe it will be them? Or maybe US Bank?

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Ruben E Alban Guest

there was nothing whrong with the credit card fee not worth it..the problem is with Avianca..that is why i an not using anymore.

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Al Vela Guest

I was surprised when I received the letter. Wasn’t sure what was happening. My wife had a Toy’s R Us credit card from Synchrony and when TRU closed downs, Synchrony issued her a generic Master Card. I would expected for BAnco Popular to have kept the credit line and issue a generic card.

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