American Upgrades Executive Platinum Boarding

American Airlines has just updated its boarding priority for AAdvantage Executive Platinum members. It amazes me how often airlines tinker with the boarding process, because we’re essentially seeing American’s 2014 boarding policy restored.

Executive Platinums can now board with first class

American AAdvantage Executive Platinum members can once again board with Group 1, which is the same group as first class.

For some context, the policy up until this point was that:

  • Concierge Key members could pre-board
  • First class could board next (Group 1)
  • Executive Platinum and oneworld Emerald members could board after that (Group 2)
  • Platinum Pro, Platinum, and oneworld Sapphire members could board after that (Group 3)

With the updated policy:

  • Concierge Key members can pre-board
  • First class and Executive Platinum members can board next (Group 1)
  • Platinum Pro and oneworld Emerald members can board after that (Group 2)
  • Platinum and oneworld Sapphire members can board after that (Group 3)
Executive Platinums can now board with Group 1

Why is American Airlines making this change?

While we can only speculate, I think it’s not too tough to figure out the logic here, as this change coincides with Platinum Pro members becoming oneworld Emerald members:

  • If American didn’t change boarding priority, Executive Platinum, Platinum Pro, and oneworld Emerald members would have all been able to board together
  • It seems like American is trying to differentiate Executive Platinum and Platinum Pro a bit (especially given the improvements we’ve seen to Platinum Pro, like the introduction of Elite Choice Rewards), which is why boarding priority for Executive Platinums is likely being improved
Platinum Pro members can board with Group 2

How does this compare to other airlines’ policies?

How does American’s boarding priority for top-tier elite members compare to the policies of Delta and United (I’m excluding invitation only elite tiers here)?

  • Delta lets Diamond Medallion members board with first class
  • United lets Premier 1K members pre-board ahead of first class

Personally I think Delta (and now American) have the right idea — allowing top-tier elite members to board with first class seems fair, since these members are otherwise entitled to unlimited complimentary upgrades domestically, and clear more often than not.

I find United’s policy to be unnecessary. Sometimes a majority of passengers in first class are Global Services and Premier 1K, and I’ve found it often creates a bottleneck, since you have other first class passengers lining up to board, and then all the elite members have to squeeze their way around them to get onboard.

American now has a similar boarding policy to Delta

Bottom line

American AAdvantage Executive Platinum members can now board with first class (Group 1), which is an upgrade over the previous Group 2 boarding priority. This comes as Platinum Pro is being made oneworld Emerald, so I guess American wants to differentiate boarding between tiers.

What do you make of American’s new boarding priority for Executive Platinums?

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Jdwprldtraver Guest

Am I the only one who does this but I book an isle or emergency exit row and wait to board last. I mean dead last, waiting several minutes after the last passenger in the boarding area so the line on the jetway is clear. Most domestic single isle flights take about 30 minutes to board. I haven’t seen pre-departure beverages in a long time so I do this even when I am upgraded. I only carry a bag that fits under the seat and use the overhead for my personal item ask the flight attendants if they can hang my suit jacket. With the larger overheads and gate agents checking carry on bags, I always find some space in the overhead. I look at it like the flight is 30 minutes shorter for me. I fly over 100k miles a year so it adds up. Risky, I know, but I don’t usually show up for the flight till after the boarding starts. AI just don’t understand the desire to get on first unless you are traveling with elderly or children.

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1984 Guest

LOL. If you have ever been at the boarding gate, you may have noticed that there is a herd / swarm of people at the gate. There is no way to act with grace and board normally. Agents call all Concierge, then, immediately call Group 1. 15 seconds later, agents call Group 2 and 3 - at same time. I imagine Group 4 is about 1 minute after that. All the while, the herd and swarm of holiday goers in 2021, make it all a not worth traveling. This conversation bears zero content.

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Keith Guest

IMHO, AA has the worst customer service in the industry. I really don't see the big deal of paying a huge price to sit on the plane longer before takeoff. Regarding airlines, I would fly Delta any day before this half-assed airline

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PM1 Guest

I'm a 1K with United. I love preboarding, especially if I have a carry on.

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Adam Guest

Hey Steve, Maybe the system was designed to assume a basic level of integrity instead of narcisstic opportunism. But I guess you're just in it for Steve.

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