Alaska Airlines Introduces $8 Flat Rate Wi-Fi

Alaska Airlines has just significantly improved its Wi-Fi pricing, as the airline continues to roll out high speed Wi-Fi throughout its fleet.

Alaska Airlines lowers Wi-Fi pricing

Alaska Airlines has just introduced $8 flat rate pricing for its high-speed Wi-Fi. This pricing applies for all mainline aircraft with satellite-enabled connectivity. This is really attractive pricing, and those with an Alaska Visa Card can even save 20% on these purchases.

Alaska’s Wi-Fi is offered in partnership with Intelsat, and offers better reliability and faster connections than the previous generation offering, all at a lower cost:

  • Alaska claims that the new web portal loads 50% faster than before, with a one-click connection experience
  • Connection speeds are 20x faster than the previous, basic Wi-Fi system
  • The new system allows you to use Wi-Fi gate-to-gate, rather than just above a certain altitude
  • The system also has broad coverage, so should even work for flights to Alaska and Hawaii

This new flat rate pricing is in addition to the airline offering free messaging with iMessage, Facebook Messenger, and WhatsApp.

It’s noted that most Alaska and Horizon planes feature Wi-Fi, with the exception of select Boeing 737 MAX 9s, plus all Q400 turboprops (though these are used on shorter flights).

Q400 turboprops don’t have Wi-Fi

What’s the logic for flat rate Wi-Fi pricing?

I’ve always found the concept of flat rate Wi-Fi on flights to be interesting:

  • On the one hand, it doesn’t make much sense that you’ll pay the same amount to use Wi-Fi on a 30 minute flight as you’d pay to use it on a six hour flight, both in terms of costs incurred and demand for the service
  • On the other hand, there’s something to be said for managing expectations, and customers being able to know in advance how much they’ll pay for Wi-Fi, whatever the cost may be; for some travelers, this becomes part of the value proposition of flying with an airline

Airlines seem to be increasingly moving toward flat rate Wi-Fi. This is an area where Southwest Airlines was first, as the airline has had flat rate $8 Wi-Fi pricing for quite some time. United Airlines, meanwhile, charges $8 for Wi-Fi for MileagePlus members, and $10 for non-Mileage Plus members.

One thing is for sure — the value proposition of inflight Wi-Fi has improved considerably in recent years. We’re constantly seeing improvements to Wi-Fi speeds, and on top of that pricing has largely become more attractive.

Alaska’s Wi-Fi value proposition keeps improving

Bottom line

Alaska Airlines has introduced flat rate Wi-Fi for $8 per flight on all aircraft equipped with the high-speed satellite system. $8 is significantly less than what Alaska previously charged on most flights for Wi-Fi, so I’d consider this to be a fantastic development.

What do you make of Alaska Airlines’ new flat rate Wi-Fi pricing?

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East2West Member

JetBlue is free. Why can’t other airlines just do that? The airplane is the only place where you can’t get Wi-Fi for free. Even as a paying customer!

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YULtide Platinum

At some point airlines will have to start offering wifi for free. Really, $8 is an annoyance fee. Personally, I don't bother with on board wifi at any price. It's a luxury to be disconnected while in the air.

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sean Guest

Just a reminder that JetBlue internet has always been free and is legit fast for planes (often around 10-15Mbps). JetBlue has many other issues, but their free internet, which is fast enough for video streaming, has always been awesome.

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Robert Guest

Matching Southwest's price, is this news?

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Marshalg Member

As an Alaska 75K, this is a most pleasant change. Let's hope Alaska can solve its pilot problems and get their expansion back on track. Marshall

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