Resort fees and destination fees are without a doubt the most annoying “junk” fees you’ll find in the hotel industry. Lots of Marriott-family properties have these, and there are no easy ways to avoid them (in the sense that redeeming points and/or having elite status doesn’t get these waived). However, there is a trick to at least get a little bit extra out of your fee…
Marriott resort fee Wi-Fi replacement perk
I can’t believe I didn’t know this until now, but the Marriott Bonvoy terms state the following:
Participating Properties that have mandatory resort charges, which include internet access, will provide a replacement benefit, to be determined at each Participating Property’s discretion.
That sure is interesting:
- All Marriott Bonvoy members (and not just elite members) get Wi-Fi when staying at Marriott properties
- Therefore hotels that state internet is a benefit of the resort fee or destination fee have to provide a replacement perk for members
What are Marriott hotels offering as Wi-Fi replacements?
Don’t get too excited about the potential replacement for Bonvoy members:
- On the one hand, something is better than nothing, and on principle it’s nice to put some pressure on hotels with these junk fees
- On the other hands, there are lots of reports of properties being baffled when confronted about this, and claiming the hotel doesn’t participate, so this objectively might not be worth your time
What kind of Wi-Fi replacements are Marriott properties offering? Here are just a few examples, according to a FlyerTalk thread on the topic:
- A discount on the resort fee, with the amount varying
- Some minimal number of Bonvoy bonus points
- A small gift like a tote bag
Or you can just avoid Marriotts with these fees
Instead of fighting with Marriott front desk agents over resort fees, another option is to just avoid these kinds of properties:
- Some brands don’t charge resort and destination fees as a point of differentiation; for example, Four Seasons Hawaii properties don’t charge resort fees (obviously they’re pricey, but I think the practice is admirable)
- World of Hyatt waives resort fees for all members on award stays, and for Globalist members on both paid and award stays
- Hilton Honors waives resort fees for all members on award stays
Marriott Bonvoy members staying at a hotel that has a resort fee that includes Wi-Fi are entitled to an extra perk, given that this is a standard benefit for Bonvoy members. Don’t get too excited, because the benefit may be minimal, and for that matter hotel front desk agents may not even be aware of this.
But it is there in the Marriott Bonvoy terms…
Have you ever requested a Wi-Fi replacement for a resort fee as a Marriott Bonvoy member?
(Tip of the hat to Dennis)